This place is the best! Great selection and service. The salespeople are wonderful! What may…read moreworry people about a hardware store in the middle of a busy city block is having enough parking. Don't worry: there's ample parking adjacent to the store. This place is so much better than those franchise stores. A+++++

I had to make a trip to this store for my wife. She and my daughter are immunocompromised, so I'm…read morethe only one who's able to leave the house for any kind of supply run, during this outbreak. The only reason we chose this location was because they offered "no-contact, curbside pickup". No need to exit my car or interact directly with anyone? Perfect! Now I won't have to strip before entering my house, wash all my clothes and shower as soon as I walk in the door. Unfortunately my experience did not go as advertised. I pulled up, called the number and told them I was there for a pickup. A man came outside to meet me. As I came around to open my trunk, he asked if I had any paperwork for my order. I held up my confirmation email, which included payment information and clearly stated the order had been paid for, and my wife's drivers license (the order was in her name). He took a look at them, thankfully without touching them, and then said "I'm gonna have to meet you out back, but first you have to go inside and see her". Go inside? Seriously? The whole point of this was to be able to remain outside of the building. I didn't bring gloves because I didn't expect to have to leave my car (won't make that mistake again). Whatever, I'll do my best to not touch anything, I guess. Welp, that lasted about 30 seconds. Once I made it inside, the woman behind the counter (who was wearing cat ears, for some reason) requested to see the same documentation I had just shown the man outside, only this time she took them from me. She was not wearing any gloves. Then she had me sign a receipt for my order, which I remind you was already paid for. Once I got back outside, I sanitized my hands and got in my car. Could have been worse, at least now I can go get my car loaded and head home. When I pulled around back, the totally able-bodied man I'd spoken to earlier was not the one handling the pickup orders. Instead, a guy who appeared to be in his 60's (so already in the high risk bracket) was helping another customer. Actually he was watching as said customer loaded a bunch of stuff into his own car. Confused, I waited until he came to my car. He checked my order and reluctantly said "I'm gonna need a hand, I've only got one good shoulder". This poor guy was having to handle all of the day's orders, by himself, with an injury that prevented him from properly doing his job. So what did I have to do? Get out of my car. Re-Enter the building. Load my items into a cart myself. Pull the cart back outside and, finally, load everything in myself. I was furious, but not at him. It wasn't his fault his employers stuck him in that position with no help. At one point I heard the guy mutter "this is fucked up" under his mask. He's absolutely right. It was fucked up. He apologized to me as I went to leave. I said "no worries, man, stay safe". It wasn't him who needed to apologize for this. His boss, who I'm fairy certain is Catwoman from upstairs, owes him and her customers the apology. This place advertised NO-CONTACT CURBSIDE PICKUP, instead I got "Frequent-contact, in-store pickup while we watch". That's like FedEx saying "FREE SHIPPING, ONLY $9.99!". The process was redundant, frustrating and unnecessarily complicated. All they had to do was look at my order, send me around back and have an able-bodied employee there, ready to help. I realize everyone is having a tough time right now, but when something is advertised as being almost entirely safe and turns into something a CDC agent would cringe at, I think it's safe to say it's gone to another level. Well at least now I'm SUPER clean, since I've had two showers today. Silver linings, right?

Although their service area map on Yelp said we were within their service area, the man who…read moreanswered the phone said we too far away in PA.

Great customer service and nice variety of things you can't find at the big chain stores. Very…read morefriendly and knowledge staff. Felt great to support small business owners. Will be back again a.

Walked in and immediately greeted by the staff. One helped me with selecting which size and type I…read moreneeded for my purchases. Will definitely come to this place again for my hardware needs. Plus I fully support small businesses!

I live on the same block so I shop here all the time. Great store! You have to see it to believe…read moreit. You wouldn't think they could fit that much merchandise into such a small place but they have just about anything you need as far as tools and hardware. The staff is helpful and friendly, and very professional. Do yourself a favor and stop in sometime.

Service - almost non existent except for a few employees who, come to find out, agree with me,…read moreusually retirees with deep experience in the trades or related. I usually don't mind since I know where everything is most than employees who either say, "I'm new", I'm just stocking stuff, or, thank God consult to their handy online store map. Something I usually do once I can't find someone. (The app should map and show employees in real time on that store map). I often ask customers who are clearly either frustrated or pissed where they can find stuff. I've over heard employees telling those who are not sure what to do or what product to use absolute rubbish, then step in after the employee is gone and ask if they want accurate information. Selection - this store is closest to me, but far more poorly stocked than adjacent Lowes stores. Has less variety and some product are not stocked. When I come home with nothing or go to the local Ace store to get what I want, my wife asks me why I torture myself. Layers of dust on products sitting on shelves too long do not bother me since paying another employee to do the dusting only takes way from more critical functions. Value? Close to the penny vs Home Depot if they actually carry the product. Lack of value exists when I have to go elsewhere. I go to this Lowes which is the closest one when I absolutely know that they will carry what I want. Their mulch prices on seasonal sales are great.

I love the store, but the customer service sucks. And checking out sucks. 8 self checkout stands…read moreand two other registers. But let's only have 4 self checkouts open and you have about 15 ppl waiting in line. Like wtf, open more lanes. You'll increase your guest happiness ratings and reviews if you work on your checkout speeds

We have an account here for the farm and it is super convenient for us to get here. I love…read moreneighborhood hardware stores and this one is just down the street albeit a long one. Love the staff--always super friendly. They help with questions and are always happy to place a special order if needed. I come for big and small things and they have a god selection.

Lawn mower service last July, service the mower and put new carburetor on , put fuel treatment in I…read morepurchased from them in November!!!!!! Fresh gas today and won't run !!!!!! Third time I would take back but obviously not !!!!!

Very welcoming and helpful crew. They always greet me, and usually walk me to the aisle where the…read moreitem(s) I'm looking for can be found. I'm usually working on projects that require a little creative engineering, and more than once they've suggested a route that I wouldn't have thought of. Very helpful, great selection, competitive prices. I always try to support local businesses, but when one offers this kind of service, it's a no-brainer for me! Thank you!

Wonderful selection ...of so many things…read more Spacious and tidy. Such friendly and welcoming staff! We picked up some preen for my niece.

I purchased a Honda HRN 216 lawn mower in August, 2024. I went to Home Depot to buy a Dewalt mower,…read morebut the sales person upsold me to a Honda for $582. I used it twice, then in October, 2024 is started surging and stalling. Mowing season was over, so I stored it in my shed for the winter. This spring, I used it once to cut my front grass and it was still surging and stalling. I managed to finish cutting my front grass, but now it won't start - it has no compression. After doing some research, I found out that Honda has a recall on this model mower and Home Depot knowingly sold me a defective lawn mower. Honda has stopped making consumer mowers in the United States and the recall affects hundreds of thousands of this model due to defects in design and parts quality. Since the mower is essentially brand new, I called the local Home Depot (store #4105) and spoke to someone who claims they were a manager. After explaining the situation, she told me to bring it to the store and they will over-ride the 30 day policy and either refund the price or I can use it as store credit for another mower. I told her I wanted a different mower. She agreed to take it back. The next day, I took the mower to the store and a man claiming he was the manager restated the 30 day policy and refused to take it back. He was rude and evidently the woman I talked to had the day off and he told me to take it to a Honda dealer to be fixed under warranty/recall. The lawn mower is junk and has been nothing but problems. The surging is a design flaw of the carburetor and auto-choke mechanism. The surging issue is so common that there is hundreds of videos on YouTube discussing the problem and how to temporarily fix it. Who wants to take apart the carb every other week to clean the jets? The blades have very low suction and you have to go over the same grass a few times since it fails to lift the grass to cut making the bagger almost useless. The self propelled thumb control hurts your thumb after a few minutes of use. And now, after the surging issue started, it has no compression. It's a $582 paperweight. I called Home Depot support and they were not helpful at all. They are willing to lose a customer for life over selling me a lawn mower they knew was defective and under recall. I called my local Honda repair shop and he said he worked on hundreds of HRN 216 type lawn mowers for the exact problems I'm having. He also claimed the surging issue is NOT covered under warranty and the loss of compression could be refused to be covered under warranty too. So, now I'm stuck with a $582 paperweight and tall grass. After being a loyal Home Depot customer for decades I will no longer buy anything from them. I also plan to sue Honda in small claims court to get my money back. DON'T BUY THIS LAWN MOWER. Well, now you can't anyway since Honda no longer makes it. Also, you have 30 days to return a gas mower - not enough time to evaluate it for issues. And, if you have a problem after 30 days, Home Depot will NOT stand behind the products they sell and neither will Honda - unless you sue them in small claims court.

Not gonna lie, I used to go to Lowes all the time because it a little closer to home. I always…read morereceived very mediocre service from Lowes so I decided to come here to do some shopping. Very surprised how nice everyone was and the gals at the entryway greeted me when I walked in and were very sweet. Everyone was very helpful and guided me everywhere that I needed to go to pick up what I needed. Plenty of parking and if you're buying mulch, you can also pay for the bags inside and take the recipe outside where some employees will even load them into your vehicle for you. I've since started shopping at Home Depot instead of Lowes. Service goes a long way... Maybe Home Depot has a little more staff than Lowes does perhaps. Other than that, it's just your regular run of the mill Home Depot. This might also be a slightly smaller one but always seem to have everything that I needed.

They are out of business. I read the reviews about Glen....all I can say is WOW. I shopped there…read morefor years and miss the mower/ landscaping equipment department who knew what they were doing.

My first experiences here were with the equipment department. The people who staff that section are…read morefine. I bought a Cub Cadet lawn tractor from them a few years ago, and had it maintained there the next two springs with no incident. It was this, reasonably positive, experience that drew me in again today, when I was in the market for a new tiller. Again, the staff in that department were fine. Sadly, when I went to the gardening department to ask about soils and fertilizer for my hydroponic system, the owner/manager Glen was less likely to listen to the customer, and more likely to aggressively talk at the customer about the various types of soils and fertilizers and why he really can't help. His mannerisms were aggressive and an affront, when he should have been patient and focused on what the customer could do. It was belittling and negative. Well, lo and behold, all it took to get the info needed was a quick check of specs using my phone, which I did when I had peace and quiet in my car. Info in hand, I went back inside, but Glen had disappeared. The ladies at checkout said they would summon him back. Meanwhile, I also vented a bit that I felt that Glen had treated me like an idiot. I guess Glen was a bit sensitive about criticism, and came from around the corner acting extremely aggressive and threatening, yelling at me really. Then he asked me if I was angry. Well, gosh, first I'm made to feel stupid, and then you start yelling? Inside I was furious, but I was under control. But that wasn't good enough for Glen. He asked me to leave, and when I stood my ground since there was no basis for this at all, he threatened to call police! I called his bluff and asked the ladies if they thought I had threatened them, and they said "No." After I had pointed this out to Glen, he started to calm down. I said all I came in for was I had the info he mentioned before! So he showed me where they were, and I left. Maybe he was having an off day, but this could have gone much more smoothly if Glen listened to customers without being so high strung.