Everything all over the floor, shop from the floor people drop and leave it lay, filthy place, I…read morebelieve the people that shop here are use to it

Unprofessional staff. Was really thrown off by how rude and incompetent the cashiers are. Waited…read moreforever to make a return. I was the only person on the returns line and they refused to see me and they wouldn't explain why. I don't expect to be seen right away, but don't just stand there as if you don't even work here. To top it off the store is a hot mess. Never again. There are plenty of Ross stores that are organized and professional in the Lehigh Valley. Spare yourself the headache.

I walked in looking for a Prom Dress for my granddaughter. The man told me that dresses were 60%…read moreoff. I told him that I thought my daughter had said they were 80% off. He looked at me and said, "What is she on crack?" I told him that was rude and he told me to get out of his store. I said excuse me? He then yelled at me to get out. Save yourself the stress and god awful customer service and DO NOT go there.

Hit or miss .... I like how organized it is. But- their music is SO LOUD -my teenaged daughter and…read moreI couldn't STAND it longer than 10 minutes. And the air freshener scent is overwhelming. The music and scent together just punch you in the face repeatedly until you leave. We couldn't handle the scent and the loud music and left without purchasing.

I went with an entire large garbage bag full of brand new with tags attached items or items in…read morebrand new condition worn only one time. Nothing had wear marks, stains, pulls or damage of any kind. I also included a few handbags and a pair of worn flip flops. The only items they bought were the flip flops and one straw (inexpensive) handbag. The items i brought in were far better than any of the rags they had hanging on their racks. This place is a joke and a ripoff. Don't waste your time dragging in items to sell.

They are fantastic. Find something every visit. Service is also great. Always get compliments on…read moreeverything I purchase!!!

After taking some thing to consign, I get a call to pick up an item they did not want to sell, only…read moreto find the item (a leather jacket) damaged beyond repair, after asking what happened to it, the sales clerk literally said she didn't know? It literally looked like it got tangled in a machine. She was not the friendliest sales clerk as well. Needless to say will never consign or shop there!

I am just getting into some more serious riding, so I decided to check around. After about a…read moreweek's worth of research, Performance Bicycles looked like the best option available (especially for Fuji bikes). So I drove the 2 hours from Manhattan to buy my bike here, and I don't regret it for a second. The staff was knowledgeable and friendly, and I was given advice both by the sales staff and mechanics. They took the time to make sure I not only understood the pros and cons of various bikes/models but also the proper maintenance necessary to minimize the professional maintenance I'd need in the future. On top of amazing service, they offered such a good price that I questioned if I was perhaps buying a stolen bike. I kid you not when I say that the bike I bought was selling for $300 more in Manhattan at every shop I talked to. And did I mention that most of the accessory gear I bought was on sale for about 20-30% off. Add to that the fact that the shop has a 100% satisfaction guarantee with no time limit and you have one of the best buying experiences I've ever had in my life. Like all bike shops they only carry a handful of brands, but they have a ton of models, and again if you are looking at Fuji bikes, end your search here. The company has an arrangement with them that makes their prices impossible to beat from what I've seen.

It's been over a year since my last review of Performance Bike shop at this location. All I have…read moreto say is I am still 100% satisfied with the work they've done on my Fuji Altamira 2.0 LE and customer service received. I've recently purchased set of full carbon wheels 700c on Amazon, SRAM 10 speed red Shimano cassette and Michelin Pro4 Comp tires to upgrade factory components on my Fuji. Although I've managed to install the cassette and tires on my own, I didn't feel comfortable readjusting the limits on my Ultegra derailleur set screws especially need bike performing top shape for Sunday's Schuykill 60 mile ride with Philly Bike Club. Because my original cassette were Shimano SDi and in purchasing the SRAM PD-1070, I didn't realize cog offsets were different and adjustment were needed on derailleur hi/lo limits. I am by no means expert tweaking bikes so I brought it in to have it looked at. Paul met me up front and took my bike back put on stand... As he was tweaking my derailleur, I've said can you install these carbon brakes that came with wheel. No problem he said but then looked at my brake sets, I had TekPro that came with my bike. He said nope I can't mount these as different type cartridge. Then he pulled out these new Ultegra BP6800 and recommended that I upgrade. The price was very reasonable to EBay or Amazon. I said go ahead and having my service plan really help some discount labor. New brake caliper set including install $119.00... Again very reasonable considering labor included. So left bike overnight as I was late coming into shop. Next day, I was hoping that Justin, technician that does excellent work would be in but ended up getting Ryan to work on my bike. Tell you what, he was very professional and took time to answer my questions and concerns. Took the bike back for spin and everything was great... Yeah I did feel difference with new BP6800 as appose to TekPro. On the carbon frame surface, it wasn't immediate stoppage but it was firm. All in all, request for either Justin or Ryan and you'll be happy as I am. They were very courteous and understand that I am no expert and learn something while watching them work on my bike. No complaints and I'll be back again for future upgrades if I can't handle it.

Tried on cute shoes on their sale rack, ready to buy until I looked at the sole of the shoe…read more Clearly worn outside for a period of time. How can they take back used shoes and try to sell them? Gross will not go back.

Hollie was the best sales associate that's has ever helped us there. Love my new shoes!read more

Haven't been there yet, but have plenty of things to bring. Handbags boiled wool coats, linen…read moreclothing.

Great selection! Clean and laid out like they have a volunteer skilled in interior decorating. My…read moredaughter and I found treasures.