Lately when I have digital coupons and a manufacturer coupon, only one will work. There is a lady…read morewalking around with some kind of iPad and she puts the manufacturer's coupon in because their machines never take them, and if you tell her that you aka have a digital coupon, she gives you an attitude and never takes it off the total. This has happened three times to us and chatting online with them does nothing. This store used to be pretty good but lately they just don't care. If BJs doesn't want to take double coupons, just tell the customers this so we stop wasting our time!!

My wife and I were at BJs today and ran into an issue with trying purchase some haircare products…read more We went to Customer Service and wound up speaking with a young lady named Sammi S. (413529). What a pleasure this young lady was. She took her time and resolved our issue as quickly as possible and very efficiently. Sammi was fantastic and a credit to the BJs team. Thank you again Sammi.

I live on the same block so I shop here all the time. Great store! You have to see it to believe…read moreit. You wouldn't think they could fit that much merchandise into such a small place but they have just about anything you need as far as tools and hardware. The staff is helpful and friendly, and very professional. Do yourself a favor and stop in sometime.

i used to love this store, but was not only sold a defective item, which they would not honor a…read morerefund for, and managed to blame ME for the item being broken! the manager/owner/whoever he is has been VERY unprofessional about the situation and i will tell everyone who listens not to go there anymore. this is not the first time i have been sold defective items from them. i've had to purchase a second old knob for my inside door because the first set was missing a switch inside to make it lock. keys are seldom cut right, even for locks they sell in store. never have i been so offended by a worker in a store in my entire life. absolutely unacceptable behavior for a man his age. grow up. i always try to shop small, but in this case, i'll travel the extra miles to go to a chain store because apparently this one likes to play dirty.

Love coming there, Save lots of money, Theres a kickass Bakery and I can pay my bill right there…read more So Yes you can say I'm a Big Fan.

Recently ordered for same day delivery on Friday 2/6 at 5am. All items available and order went…read morethrough to be delivered on 2/6/26. I was advised order on the way . Friday passed no delivery or update. Saturday 2/7 was advised delayed again but working on it. Well today I received a message cancellation request and order cancelled ?? I never cancelled anything and no reason was provided, I'm sorry I upgraded my membership. I'm going to BJ's.

Turk and his team did an amazing job. They were all so helpful. They gave me ideas on backsplash…read moreand how to do it. Emerald's granite yard is amazing. We went to other places and they didn't have even close to the selection. After a month without a kitchen due to cabinet delays Emerald was so fast an accommodating. The cabinets had nothing to do with them but they still made sure to come out the day after I installed to cabinets to measure and a week later had the counters done and installed. I can't thank them enough for all their work. If I could give more then 5 stars I would. They took care of everything were so pleasant and friendly, the most important part the counters look beautiful!! Thank you so much Emerald!!

From the owner: Countertop Fabrication and Kitchen Cabinet Storeread more