TLDR: The cookies are Fantastic!…read more Stopped in here after brunch at a nearby spot. I have heard via the internet that Sewell Sweets has the best chocolate chip cookies in Salem. Since the internet never lies, I had to verify for myself. I wasn't disappointed! Are they the best? I'll have to continue my research to say definitively. The cookies are fantastic! I will definitely be recommending Sewell when the discussion of cookies comes up, which it frequently does during conversations with me. Service was quick and helpful when we asked about a cookie that we didn't understand. The atmosphere is nothing to write home about but all I wanted was a cookie so no problems there. If you are looking for quality cookies or anything else to satisfy your sweet tooth, look no further. Well, stop here, enjoy your treat and continue your research, but you'll be back to Sewell Sweets.

Amazing boyfreind bought me the dolce brownie for post bodybuilding treat and it satisfied every…read morecraving! Definitely going back in the future.

My family and I ordered a birthday cake for my niece's party. The cake came out amazing, and the…read moreservice was great. The bakery itself has an amazing atmosphere, the marble countertops and clean setting really show you the level of work put into this place. My family's been getting birthday cakes from this place for 10 years now and they've always been awesome.

Ehhh, it's kind of weird when a Mexican bakery has completely full shelves at 6:00pm. We…read morespecifically wanted to try their chocoflan and Tres Leches. The flan was weird and rubbery, and the chocolate cake was mid, a bit dry. The same for the Tres Leches. It was a bit dry for what we like.

Delicious donuts, they gave me a free one too. Very kind employees and great service, definitely…read morecoming back soon. Best spot in Salem, love the vibes of the inside too. Excited to try some more donuts soon

Hidden gem tucked away behind a Walgreens. Best scones I've ever had for this price. Everything is…read moresuper fresh, and they have a variety of doughnuts too. Not really dine-in bakery, but they do have coffee and tables for seating. Just saw they serve "giant doughnuts," so I'll be coming back in to get one soon!

Honestly I'm a bit appalled. When I tell you to thrill, I…read morehad to come into here to get macaroons .. I drove all the way across town. Macaroons were a solid 2.5/10 This may be probably the second or third biggest letdown of all time for me when it comes down to food . The macaroons taste quite literally like cardboard . Cardboard with a tad bit of flavor. They're extremely hard and stale, they're almost like chips . They look great, but they taste awful.. I mean, these are definitely the worst macros I've ever had in my life by a long shot. I mean, I literally bought some grocery store macaroons one time out of the box that I've been sitting there for God knows how long and they were at least five times better than these . I really hate leaving this review guys, maybe I caught you on the worst possible day, but however, today marks the worst I've ever had in my life and I most likely will not be back because I don't want to be let down again .

Yes, the baked goods are awesome - but do try the grilled cheese sandwich with tomato soup! Artisan…read morebread, proper cheese, and the soup is amazing. Their coffee is great. Have lunch and take some pastries home.

We are neighbors with Michelles shop and have gotten to know her employees over the years…read more Lindsey, one of her employees, does cake tastings in our "commons area" and sits at one of our wine tables. Today and earlier in the week she did a cake taste testing and it's hard not to listen in. She is absolutely so professional, knowledgeable and adorable when she's talking to her clients. It's nice to observe someone that you can tell enjoys her job and also does it well! Kudos to Michelle and her WHOLE staff! Traci

My husband was in charge of the wedding cake and he picked this place. He ordered the cake and when…read morehe brought home the sample I was concerned. The sample of champagne cake with raspberry filling was pretty dry. My husband spoke with them and they he brought me another sample...it was amazing. Was thankful they eased my fears, our cake ended up tasting amazing. We received multiple compliments from our guests.

Grand opening today and had the best strawberry rhubarb slice I've ever had. The crust is layered…read morelike pastry dough and the filling is the perfect balance between sweet and tart.

The peach blueberry was FANTASTIC! The crust was so flaky and soft that only needed a spoon to eat…read moreit. I'd have shared a picture but my family devoured it.

The food here is always so fresh and delicious. My kiddos always look forward to eating here…read moreespecially when they get yummy desserts afterwords! The service is always amazing, I've never had an issue here. This place is definitely family friendly!

I have been a loyal customer of this cake shop for the past three years, which is why I feel it's…read moreimportant to share some honest feedback. One of the biggest issues I've noticed is the inconsistency in portion sizes. For example, cake slices are often cut noticeably different sizes from one visit to the next. When customers are paying around $8 per slice, there should be consistency so everyone receives the same value. Investing in a cake slicer or portioning guide could help solve this issue. I also recently ordered a 6-inch birthday cake for my daughter, and when I received it, it appeared to be barely 5 inches. To the owner's credit, they did reach out to me, acknowledged the issue, and provided a gift card to make things right, which I genuinely appreciated. Good customer service means a lot, and I want to recognize them for addressing my concern. Unfortunately, the replacement cake I ended up purchasing was disappointing. Nobody in my family was particularly happy with it, and the quality just wasn't what we've come to expect. Over the last year especially, it seems like the quality and freshness of the cakes have become inconsistent. Sometimes they're excellent, and other times they taste stale or simply aren't very good. Customer service can also be hit or miss. I've had some positive interactions, but there have also been times when the service felt less than welcoming. I am not writing this review to tear down a local business. In fact, I continue to support them because I know what they're capable of when they're at their best. However, consistency is important. Consistent cake sizes, consistent quality, and consistent customer service would go a long way toward improving the overall experience. I hope this feedback is taken constructively because I'd love to see the shop return to the level of quality that made me a regular customer in the first place.

Absolutely adored this place! Food was great, and so many yummy options to choose from! Coffee was…read moretruly amazing as well. Service was excellent and the environment was very cozy. Will definitely be back!

Got in at 11am on a Thursday…read more Service was excellent - our party of three felt very well-taken care of! Water and coffee was constantly topped off. Smiles and laughter were abundant. We got in before the crowd (which quickly filled in after we sat down) and our food came out really quickly. I had the French toast meal (Aunt Kathy's) and the French toast was perfect. I asked for eggs over medium, which some places don't get right, and these were great. My cousin got the hotcakes and they were bigger than his head! He also got a blackberry vanilla Italian soda which he said was delicious. My brother killed the biscuit and gravy with chicken fried steak. We also took a cinnamon roll to go - I think it can feed a small village, it's so huge. Highly recommend this wonderful place to anyone looking for a hearty breakfast.