Absolutely obsessed with this place. We live 1 block from it and I could go every single day and…read morenot get sick of them. Easily the best bakery we've lived walking distance to. Their croissant dough is perfect and used in multiple different pastries. They have a large variety of pastries and change flavors often, keeping it interesting every time you go in.

These pastries are fresh and tasty, i enjoy a coffee with a fresh baked good to start my weekend…read moremorning. Tons of options and seating for everyone, i love taking my friends here!

My fiancé and I were looking for a bakery to make our wedding cake. We approached Sewell Sweets…read morewith excitement -- submitted an inquiry, made follow-up calls, sent emails, and confirmed directly with the owner before visiting. What followed was pure frustration. When we arrived, the employee had no idea about the cake box listed on the website and offered to call the owner when we raised the pricing discrepancy. While helping us, she was also audibly complaining about another customer, saying she "couldn't even wait 45 seconds." We ended up paying more than the advertised price and were only told after the fact that in-store pricing differs. All four cakes went in the trash. They were dry, stale, and one tasted so off that we couldn't take more than one bite. $48 for product that was completely inedible. When we called to report it, the employee showed no empathy, made no apology, and had a noticeable attitude. When the owner called back, I was calm and polite. I was hoping for basic acknowledgment, given we had planned to spend significantly more on a wedding cake there. Instead, he led with camera footage, misrepresented what I had said, declined my offer to return the cakes, and ended the call with nothing but silence and "I'll take it into consideration." Maybe it was an off day. These things happen, even at great businesses. But a great business apologizes, asks questions, and tries to make it right. None of that happened here. What makes this experience stand out isn't just one bad interaction -- it's the pattern. Unanswered emails. Misinformed staff. Inedible products. Dismissive phone calls. And then a same-day public response crafted to discredit rather than reflect. Do yourself a favor and find a bakery that actually values your business, your event, and basic human decency. Sewell Sweets is not it. --------------- UPDATE: The owner has replied to this review on Google, and while I have no interest in a public argument, several claims in that response are inaccurate and anyone reading deserves the full picture. We were not attempting a random walk-in tasting. An inquiry was submitted early-to-mid March, a follow-up call was made on March 18th, a follow-up email sent the same day, and we spoke to the owner on March 19th -- during which he confirmed he had seen our emails, that our date was available, and that he would be in touch. I told him we would be coming in the next day, exactly as his employee had instructed. We followed every step we were given. The owner did not apologize multiple times. He opened by citing camera footage -- for a quality complaint -- then told me I had claimed a cake was dropped on the floor, which I never said. I described the taste as "off" like he said, which is not an insult by any reasonable standard. There was a lot of silence and he just said "I'll take it into consideration." Twice. That was it. At no point during any of our interactions did we raise our voices, argue, or say anything disrespectful. We were nothing but polite. Also worth noting -- just because someone else didn't complain, doesn't mean our experience didn't happen. For someone who described an extremely busy service day, not a single positive review appears to have been posted that day, which goes to show not everyone shares their experience. In fact, this is only the 2nd negative review I have posted in my entire life and the only one that is food related. The owner claims he looked "carefully" into our experience -- yet by his own account, in just 25 minutes he managed to receive word from his employee about my call, conduct an internal review of the situation, review emails, confirm proper handling and quality of preparation, speak with three separate staff members about our interactions, and check camera footage -- and still had time to call me back. That is quite a thorough investigation for 25 minutes. Finally, it says a lot that a lengthy response was written the same day to dispute a customer's experience, yet an email sent over a week prior was never acknowledged and a call from days before went unreturned. ------

Sewell Sweets is a small spot on Liberty with seats for 4 and multiple, changed daily, small bites…read moreto regular size cookies, brownies, and cake parfaits. Come in ready to experiment. They don't have regular offerings but change flavors daily. They honor a sign up sheet to notify you when your favorite will be available for a day. Everything we sampled was flavor dense and filling after a few bites. Spoons are 1/2 teaspoon size and that might be too big. Our server was informed, patient and in good humor as we asked the same questions repeatedly. GREAT DATE SPOT!!! (If you like sweets)

Rule #1 - Go with a game plan! Rule #2 - Stick to your game…read moreplan! Dude Maravilla's Bakery has a huge selection of baked goods. I didn't follow the rules and ended up buying more than I needed.

Maravillas to say the least has been a good bakery. Never has been bad bread. Unfortunately about a…read moremonth ago I went and bread felt firm like it has been sitting a while. I still grabbed some just to make sure and when I got home some of the donuts were pretty firm I couldn't enjoy eating. I gave them the benefit of doubt and tried again today(12/8/25) . Shelves were stocked and looked amazing. I started grabbing left and right. I paid my fees ($20$) and on my way home Upon arriving home my daughter was excited to eat some with hot chocolate and when she took her first bite she told me it was hard. I then took a sample myself and sure enough. Super firm. I took a few bites from other selection I grabbed and all were firm.. it's frustrating cause not only am I out 20$ worth of bread but also feel bad cause I have to throw the bread away. I hope this will be fixed soon...

OMG!! Why have you not brought me here?? These donuts are divine!! To hell with chocolate for…read moreVday, Easter Bunny no candy from him, no flowers...BRING ME DONUTS!! These are incredible....best I've ever had!!

Delicious donuts, they gave me a free one too. Very kind employees and great service, definitely…read morecoming back soon. Best spot in Salem, love the vibes of the inside too. Excited to try some more donuts soon

For a special holiday event, I stopped by to check out this sweet little spot. Everything in the…read moredisplay was beautiful and I chose the cannoli. The nice gentleman behind the counter asked if I would be eating them in the next few hours.....I didn't ask why, but said, yes, absolutely. The freshly filled canollis were the hit of the holiday event! I will definitely return!

Yes, the baked goods are awesome - but do try the grilled cheese sandwich with tomato soup! Artisan…read morebread, proper cheese, and the soup is amazing. Their coffee is great. Have lunch and take some pastries home.

We are neighbors with Michelles shop and have gotten to know her employees over the years…read more Lindsey, one of her employees, does cake tastings in our "commons area" and sits at one of our wine tables. Today and earlier in the week she did a cake taste testing and it's hard not to listen in. She is absolutely so professional, knowledgeable and adorable when she's talking to her clients. It's nice to observe someone that you can tell enjoys her job and also does it well! Kudos to Michelle and her WHOLE staff! Traci

My husband was in charge of the wedding cake and he picked this place. He ordered the cake and when…read morehe brought home the sample I was concerned. The sample of champagne cake with raspberry filling was pretty dry. My husband spoke with them and they he brought me another sample...it was amazing. Was thankful they eased my fears, our cake ended up tasting amazing. We received multiple compliments from our guests.

Grand opening today and had the best strawberry rhubarb slice I've ever had. The crust is layered…read morelike pastry dough and the filling is the perfect balance between sweet and tart.

The peach blueberry was FANTASTIC! The crust was so flaky and soft that only needed a spoon to eat…read moreit. I'd have shared a picture but my family devoured it.

We've been back to this place more than 10 times. And we've eaten lunch here and the food is…read moreamazing. It gets better and better. I don't get the champagne cake, but I'd like the other fruit cakes as well as tiramisu. The seasonal cake is especially good and strawberry is one of my favorite. Tiramisu, after school, birthday cake, German chocolate, old-fashioned chocolate, red velvet are my go to

We were celebrating my father- in-law's birthday and when we asked him about choosing a dessert he…read moreimmediately chose Konditorei. I was curious about the name of the place, so I looked up its history online. I learned that the bakery was founded by Gerry Frank and Barney Rogers, and that Konditorei (pronounced kone-de-tore-eye) is German for cake or pastry shop. The Konditorei first opened in 1982, originally offering gourmet cakes along with a small food menu. Over the years, the business has grown significantly. In addition to their cakes, cookies, cheesecakes, tortes, and pastries, they now offer a lunch menu from 10 a.m. to 4 p.m. This includes a quiche of the day, soup of the day, meat lasagna, as well as salads and sandwiches. While the location is now owned by others, it's clear they continue to carry on the tradition and spirit of the original bakery. All of the sweet items are displayed in large cases where you can browse and select exactly what you want. When we arrived, it wasn't very busy. A few tables were occupied, but we were able to walk right up to the counter to view the selection and place our order. We chose a variety of desserts, and everything was packaged neatly for us to take home. Later in the day, when we enjoyed our desserts together, we were all very impressed. It was a great way to celebrate a birthday, and the quality of the desserts definitely lived up to the reputation.

Absolutely adored this place! Food was great, and so many yummy options to choose from! Coffee was…read moretruly amazing as well. Service was excellent and the environment was very cozy. Will definitely be back!

Got in at 11am on a Thursday…read more Service was excellent - our party of three felt very well-taken care of! Water and coffee was constantly topped off. Smiles and laughter were abundant. We got in before the crowd (which quickly filled in after we sat down) and our food came out really quickly. I had the French toast meal (Aunt Kathy's) and the French toast was perfect. I asked for eggs over medium, which some places don't get right, and these were great. My cousin got the hotcakes and they were bigger than his head! He also got a blackberry vanilla Italian soda which he said was delicious. My brother killed the biscuit and gravy with chicken fried steak. We also took a cinnamon roll to go - I think it can feed a small village, it's so huge. Highly recommend this wonderful place to anyone looking for a hearty breakfast.

Made a great cake for our gender reveal! I'll definitely be calling them again :)…read more I loved working with Nicole!

Got an Amazing Lemon Keto Cheesecake from here! You couldn't even tell it wasn't a regular one!!!…read moreDelicious! Will definitely order again!