I can't say enough good things about this bakery. I have a LOVE of crème brûlée donuts. They have a…read moregood one here. The glaze could be a little thicker but it's good as is. Our favorite things here are the fresh conchas. One day we lucked out and got warm conchas. Wow! The staff is always so nice. They've even made my crème brûlée donut when they were out. The ingredients are fresh and good quality. I have not had anything bad ever here. They even piped in fresh cream to some item as they are purchased. The Spinach feta bagel is stuffed and so delicious. I live the texture of the bagel. The bakery front is super cute and clean looking. They have 2 tables with chairs if you want to sit there and eat. I recommend getting here early. They sell out.

Hidden gem tucked away behind a Walgreens. Best scones I've ever had for this price. Everything is…read moresuper fresh, and they have a variety of doughnuts too. Not really dine-in bakery, but they do have coffee and tables for seating. Just saw they serve "giant doughnuts," so I'll be coming back in to get one soon!

I'm giving this bakery 1 star because the bread is excellent, also fist time buying here…read more Unfortunately, the customer service needs a lot of improvement. Two of the cashiers are very rude and unfriendly. If you make a mistake in the store, they speak to you in an impolite way instead of being helpful. They always look upset, which makes customers feel unwelcome. Great bakery products, but the poor service makes the experience disappointing.

Worst bakery ever. So mean to my mom and some of my friends go here and they always have bad…read moreservice. They also make up the prices. Stealing money from us. Smh.

TLDR: The cookies are Fantastic!…read more Stopped in here after brunch at a nearby spot. I have heard via the internet that Sewell Sweets has the best chocolate chip cookies in Salem. Since the internet never lies, I had to verify for myself. I wasn't disappointed! Are they the best? I'll have to continue my research to say definitively. The cookies are fantastic! I will definitely be recommending Sewell when the discussion of cookies comes up, which it frequently does during conversations with me. Service was quick and helpful when we asked about a cookie that we didn't understand. The atmosphere is nothing to write home about but all I wanted was a cookie so no problems there. If you are looking for quality cookies or anything else to satisfy your sweet tooth, look no further. Well, stop here, enjoy your treat and continue your research, but you'll be back to Sewell Sweets.

Very disappointed with the service and way the support representative acted. This store and…read morefrozanation are playing games. When I asked key to restrooom for kids , she said that if the key is stolen for frozation, it is also stolen for us. I hate to write negative stuff about small business. However if you are operating a downtown store and can't give keys to access restroom for kids, you lack basic common sense and lost my business and all the recommendations I can provide. You guys use the restroom - don't you? Can you not provide it for customers ?

We've been coming here for cupcakes over eight years. So soft and moist. Kids like the one with…read morefruit filling or vanilla. Prices have gone up since Covid but not astronomically so I still feel like these are affordable. I like vanilla and red velvet the best

I had a really great experience at this small cafe/bakery! All the staff I interacted with were…read morekind, helpful, and knowledgeable about their products. I ended up trying a BBQ pork kolache and Thai chicken salad. The kolache bun was great with a sweet and yeasty bread surrounding sweet and savory pork with barbecue sauce. I loved the salad - the flavor of the dressing was phenomenal. I also bought an iced chai with an added espresso shot - this was pretty standard but nothing to write home about. They also had a tiny cupcake as a sample when I came in which was a very fun surprise. Overall I don't have any complaints - I wasn't sure what the ambiance would be like but I would say this is more bakery/quick sit down then 'coffee shop' so while it had plenty of seating I probably wouldn't come here to work/read or hang out for a very extended length of time but would be perfect for a quick lunch, pick me up, or sweet treat :)

Everything I would ever want in a cannoli! Delicious pastries. Nice spot for a stroll. Really…read moreexcellent.

Honestly I'm a bit appalled. When I tell you to thrill, I…read morehad to come into here to get macaroons .. I drove all the way across town. Macaroons were a solid 2.5/10 This may be probably the second or third biggest letdown of all time for me when it comes down to food . The macaroons taste quite literally like cardboard . Cardboard with a tad bit of flavor. They're extremely hard and stale, they're almost like chips . They look great, but they taste awful.. I mean, these are definitely the worst macros I've ever had in my life by a long shot. I mean, I literally bought some grocery store macaroons one time out of the box that I've been sitting there for God knows how long and they were at least five times better than these . I really hate leaving this review guys, maybe I caught you on the worst possible day, but however, today marks the worst I've ever had in my life and I most likely will not be back because I don't want to be let down again .

We are neighbors with Michelles shop and have gotten to know her employees over the years…read more Lindsey, one of her employees, does cake tastings in our "commons area" and sits at one of our wine tables. Today and earlier in the week she did a cake taste testing and it's hard not to listen in. She is absolutely so professional, knowledgeable and adorable when she's talking to her clients. It's nice to observe someone that you can tell enjoys her job and also does it well! Kudos to Michelle and her WHOLE staff! Traci

This was my first time walking in and it smelled wonderful. I looked in the show case and chose a…read moregluten free triple berry bar I believe it was. It was enough to last me two days. I ate every last crumb... dangerous, but delicious! Will be back to try more gluten free options. Sorry no full pictures I ate it all before I thought to leave a review. -Victoria Hart

Bought a boule of sourdough, morning bun and pecan roll from them at the Salem Farmers Market…read moreyesterday. Wow! Unbelievably good bread and pastries. I bake sourdough and am in awe of how good the bread is. Easy five stars.

Absolutely obsessed with this place. We live 1 block from it and I could go every single day and…read morenot get sick of them. Easily the best bakery we've lived walking distance to. Their croissant dough is perfect and used in multiple different pastries. They have a large variety of pastries and change flavors often, keeping it interesting every time you go in.

They have made a couple of cakes for me now, including the dead pool one shown in the pictures. I…read moreabsolutely love their work. Are they not only amazing at what they do but they are very friendly and outgoing as well. I refer EVERYONE to them.