Ahhh. Another Post Office. I've been here a bunch of times over the past year. It's not my…read moreprimary PO, not close to my usual travel routes, however they often seem to have what I'm looking for. My first time here was as a "referral" from another locations employee when I was looking for a recently released stamp. Same with every visit since. And with one exception they had what I was looking for. They are not the Buffalo philatelic PO or the main PO in town but they do seem to have the recent releases. This location has good and easy parking, however the entrance is one side and exit the other, just like the one on Hertel. Easy if you know it, but not as easy of you don't know. So be aware if it's your first visit.

A larger post office with a parking lot -- open through the lunch break. It gets a shout out for a…read moresuper friendly employee yesterday who saved me over $10 when I was scrambling to mail some documents out overnight express. He remarked that the envelope I chose was $10 more than if I chose another Express envelope, which was even more sturdy than the one I have. He let me discard the envelope I chose (which I already sealed) and replace everything in a new envelope, thereby saving me over $10. This is the kind of service that shows the person behind the counter actually cares and got me to tell my friends 'bout it. Bravo USPS guy!

I'm here fairly often. Manhattan street location is closer to my house, but I come up this way…read morefairly often, and the parking here is easy. But the lines can be very long, and it doesn't always move quickly. So there's that. Sometimes if the line is too long I simply turn around and come another time. But, when you do make it to the counter the employees are nice and focused on you. Update 116 2021

This is the main post office I go to. It's 2nd best out of…read morethe 3-4 that I hit up some times. This location (Hertel Avenue) is usually very slow. The employees work as if there's no one in back of the customer,even though the line is almost to the door. Sometimes you'll get a really nice worker who really helps you out & tries to give you advice on how to send something the cheapest way,the fastest way & figure help you out totals of a package,when figuring out how much everything is worth inside the box you're shipping. Others are just rude af ,and make u reopen things,go through it,take crap out & they are just simply bastards. The guy I had today was straight out of "Woodstock" ,listening to some whacky music that does not suit a post office at all. He acted like he was on acid,or just as high as a kite. I felt uncomfortable & all I was doing was buying 2 books of stamps. Lol But,I do have to say,I love the way they have such a huge selection of stamps and all different things from shipping box sizes,to cards,labels,etc.... Such cute stuff.

Some days there are a long line today wasn't one of them. It took little bit to get my mail the…read moregirl was so helpful so waiting wasn't that bad.Small post office but have things you can use for shipping to buy even cards incase you forget one!

Need a stamp? Need to send a package? Need supplies to send something? Need a passport? where…read morecan you go to do all this and more...The post office. They move like clock work and get everyone needs taken care of and always offers information to help you out. Best thing they were open on a Saturday for those of us who work during the week. Great place to go and wonderful people who work there.

This location is on my way to work so I stop here frequently. Staff is always courtyard…read moreknowledgeable. I'm in and out pretty fast here.

Be careful when dropping off your packages in the provided wall bin next to the postage machine. I…read moredropped off 5 packages on 5/19/26 around noon and only 4 were scanned and shipped. Not sure what they did with my 5th package.

Lines are usually short here, staff is friendly and efficient, and parking has been available every…read moretime I stop by. I have never had a long wait at this location. The main room is very tiny but they have all the stuff that you'd expect to see at a post office. The sheets of specialty stamps seem to sell out quickly since I never manage to get the neat ones. There are two parking lots - one of them is much easier to get into and out of than the other, so if you have a larger vehicle or don't like doing tight turns, go around the corner where there is more space.

Live at 3735 delaware ave 14217. Why has our mail delivery been changed to 6 PM. I do not think the…read morecommercial businesses where included. Unheard of.

As great as the customer service is here they really need more employees. It's gotta be frustrating…read morebecause the lines are so long and sometimes there is only one person working. It's frustrating on both ends. Good part is the employees are very polite and efficient.

Five cheers for the Westside Post Office. I lost my phone (which also happened to be my wallet,…read moreouch!) last week. I was looking forward to getting out of obscurity and this digital-less world with a shipment of a phone, but when I got home at literally 4:55pm there was a slip for a signature needed. I called the West Side post office and while it was busy until 4:57pm, I finally reached someone at 4:58pm. I told them I'm a few minutes away and they said they would hold the door for me. I sped over there and there was quite literally someone at the door with my package. Customer service doesn't get any better than that. To my credit, I did get there around 5:05 or 5:07pm so it was only a few minutes after closing time, but man -- I'm glad I don't have to go phone-less for another day. Thank you to the Westside Post Office for the excellent customer service. I definitely love you!

Great customer service and professional support. They went out of there way to accommodate my needs.read more

This is a smaller post office in the area. The last few times I've stopped in the staff was…read morefriendly, the line was short, and I was in and out. There's always parking to boot! My last visit the counter staff helped me pick out the best way to mail a letter that I wanted to know it got to its destination. She didn't sell me the most expensive delivery just to make money- she helped me with the very best option. And I appreciate that. Be aware this is a very small post office so they do not have as much merchandise or a drop box for large packages. You will have to give those directly to the staff.

Pat C. in Rock Oak We love our mail lady. Unfortunatly for…read moreus she doesn't work on Sunday. If she did I think she would have easily put my package from Amazon at the front door as she has done very many times. On Sunday Feb. 18 the delivery person said that it was not possible to get to the front door even though there is no snow, ice, or ferocious animals in residence. I would very much like to know exactly what the problem was. I would have been fine with a truthful reason such as "I ran out of time, I was too tired to continue, the wheel fell off of the truck". It wasn't so important that I would have pitched a fit. Try some honesty. 2 minutes ago * Reply * Delete

Very unfriendly. The employees hate doing their job. I had an employee call my personal cell phone…read moreasking me to stop placing pick up orders because it is not convenient. I've had them leave packages on the side of the road and on top of the mailbox. There has been days I expected things to be delivered , no driver would come but they would mark items as "delivery attempted" I've never met a group of people that equally hate doing their job. Wish they'd hire people that were willing to do their job without complaints and rude behavior