They had more people walking around behind the counter than working and the one person working was…read moresurely taking her time. At least when someone finally can to help he took me and was faster and friendly. Not my favorite place to come to.

My small package with tracking was sitting here for 14 days. For no good reason. How can they keep…read moreincreasing prices but provide worsening customer service? When you think they can't get any worse they still do.

Yes, another post office review here. I know, you see many of those from me. I'm an active stamp…read morecollector, always looking for the newest stamps released by the USPS. (Also, I still use the old fashioned "snail mail" more than most.) So today I went to this office, its listed on the usps.com website as having Buffalo's philatelic window. Usually that means they have stamps some of the others wont have. Especially "non forever" stamps, so those with postage that's not 46 cents. This one is next to the Broadway Market, so made for another easy errand run there too. It has a HUGE parking lot, which was almost empty. Got to love that. Although I'm sure on Sat its full with Broadway Market visitors. This looks like a smaller office from the outside, and it is. Two windows. It does not have full day hours, only 9-1:30 M-F and 8:30-12 Sat. The counter person who helped me was great. She was not aware her site was listed as the Philatelic one, but she did have some stamps other locations have not had. She did say she was new to that location. So this is not a PO that's super close to me, but if you are looking for someplace without long lines, easy parking, polite help, and you have a reason to be in that area, I would go here without hesitation.

Closed today without any explanation. About a dozen other customers were also confused and…read moredisappointed.

Nice friendly accurate service with a smile. Drop off was simple and careful. The establishment was…read morebusy

Dropped off a prepaid UPS envelope with documents that never made it to the recipient. Girl working…read moreat the counter was rude and insisted that it left their location, but "the driver must not have scanned it in." She told me that they lose packages every day and that I should file a claim with UPS. Not their problem. Question: If you lose packages every day, why would I ever return to that location?

I visit many post offices. In fact, pretty much all that I come across. This is not the best one…read more By a large margin. Im not sure why. But the lines a slow, they often don't have a nice variety of stamps, and its just not "easy". There are many other post offices you can choose from, Id consider those. Parking is fine.

It is possible to like post offices. Some of them, including a surprising number of small…read moresatellite post offices in rural America, are competently and cordially staffed by an ample number of efficient employees. This ain't one of them. Any time of day for whatever purpose you may have, you should expect to wait up to 30 to 40 minutes for service... even if all you're doing is picking up a package!! Honestly, I have found the employees here quite helpful, but there simply aren't enough of them to deal with the incredible inflow downtown, ususally only one or two at a time even during the noon hour. Located a mere block from City Hall, the place is jam packed with folks with all sorts of often complex queries. Located downtown, this post office sees a diverse range of customers, many of whom speak primary languages the staff there, however well meaning, are ill equipped to deal with. Even more frustrating is the fact that this post office cannot even manage all of the tasks that it advertises! On my most recent visit, I arrived hoping to send a document via international express to Macau. I waited in line 32 minutes (rounding down) only to be told that the post office wholly lacked the labels to process international express post and that I had to visit another location, the location over on Washington Street that I have actually had much more success with. Whaaaaaaat?! If you have a choice, I'd advise visiting the Washington Street or even Main Street location and saving yourself the inevitable hassle you'll encounter here. FYI: Passport services only through 3:00 p.m.

Excellent customer service and a GREAT asset to the community! My new go-to store for ALL my home…read moreoffice supplies and yes, I have 0.00 problems confirming that this facility is Black owned. Please do not take my statement out of context as ANYONE can patronize this facility but I if you do that is fine, I will stand 10 toes down on it regardless....

Awesome Spot. Love the candy selection.... SUPPORT LOCAL BUSINESS...... Get service. Friendly staff.read more