If I could give this place zero stars I would. This review is for the parts and service departments. Completely unreliable. Never ever do business with Joe in parts. I will never ever give them any business again. You have been warned. You will be dealt with rudely and unprofessionally. Drive as far as you have to so you don't do business with these incompetent rude horrible people. read more

Long story short, they sold a trailer I wanted while they were holding my deposit for that unit. I was told to wait for the long weekend to pass until Tuesday to get answer. When I didn't receive a call I thought I'd just pay for it in cash. I texted my sales rep asking what the out the door price would be cash he told me he would ask his manager. He texted me back saying that it had been sold and that he would have the manager call me in 30 minutes. So about 4 hours later I get a call from the manager and he informed me that he sold it on Saturday. I did not receive a call about them setting up a deal while they were still holding my money. One more thing, they had me wait 25 minutes before they could return my deposit. read more

Beware!! I came to camper because I felt they were the experts! I ordered a 5th wheel hitch and was planning on having it installed with them. 2 weeks later the parts guy calls me and tells me I Need an additional part that costs 450.00 and I already paid a $1000.00 and he never could explain to me what the part was. I called several places and they all told me I wouldn't need it. I'm very disappointed in them beware and do your own research . Jim read more

I bought a new RV from a private seller 2 weeks ago. On Day one of bringing her home, I called to make a service appointment with this place. All I got was a machine. Then I kept calling and the phone would ring and ring and ring. Then I finally left my info with the receptionist to give to someone that sets up appointments Still nothing. I am on week 2 trying to give these guys my new RV to fully service and they have no fricken respect to even call me back and set up an appointment. I just don't get it. Why do I have to be the one calling them every single day to give them business. This is just ridiculous. read more

We bought our trailer here a few years ago. My complaint is with their customer service. The front desk lady or whichever lady answers the phones and directs the calls. First she hung up on my twice trying to put me through to sales people (no big deal.) but the third time I called back, after being put on hold , she comes back on the line and my baby was babbling , the lady started huffing and puffing and tapping, this was a few second my baby was talking. She quickly says to me "I'll put you on hold while you handle your situation." VERY rude. I didn't even get a chance to say anything before she hung up. I'm done with this place, A lot of my friends warned me about this place. I should have listened. Everyone that works here seems like they hate their life. read more

I finally bought my camper! As always, it was a great experience at Camping World. I've been shopping around for 6 months and Camping World is always the best. Thank you Richard Sterling and Bryan and all of the staff! read more

Bought a trailer from there. Sales lady, Rebecca, was AMAZING, James in finance was also amazing, both those two did everything they could to give my wife and I the SINGLE BEST SERVICE IVE EVER HAD IN SALES. But, the 5th wheel hitch was late, so i couldn't haul it myself. So, they got a driver to deliver it. Not only did the driver deliver it to the wrong campground, she didnt answer her phone for 3 hours, and when she did, she said she was too drunk to do her job. Now my wife and I are trying to figure out what to do tonight with our two kids. Hotel? I dont know. We're f'ed because of this drunk delivery driver. I have to work tomorrow, so now my wife has to move everything by her sekf. Move the traiker yourself or Camping World will f you. They're drivers dont give 2 sh*ts about you or your kids. Rebecca and James are solid, they're help....not so much read more

Sam Bauer was an amazing salesman. The whole process was quick and easy! We got an awesome deal on a stellar trailer. Thank you again Sam for making the whole process enjoyable! The Smestad family read more

It's a little difficult to enter this place... you have to enter from Lyons Ave to the Old Road and make an immediate right turn into the first driveway. Lots of rv parking, and not as many car spots as I had hoped. There's an entrance that says "rv sales", so we went to the next door, but you can enter the store from there. Anyway, they have a lot of accessories for your rv there. Chairs, cooking utensils, hitches, lights, etc. it looks like there's a membership price and a non member price looking at the price tags... not 100 percent sure. We didn't buy anything that day. We were here about 25 years ago. read more

Camping World - Newhall - Lots of camping stuff - RV Dealers Near Me - Newhall, California

It pains me to write this review as I have been a long standing customer. The store used to be stocked with all kinds of useful supplies. Now it is some replacement furniture and all open space. Very little inventory. This is not why I'm completing this review though. I needed some warranty repairs completed on my RV. I scheduled the service months in advance. I brought the RV in with two copies of the printed list of all of the repairs and went over it with the service writer Grant. I also gave the Good Sam warranty information. After two weeks I did not hear anything and I kept following up after more than three weeks I followed up and then after four weeks I contacted the warranty company and found out they had received the request and approved it within 24 hours. I inquired what was approved only to learn they had not submitted all of the repair items. I then contacted camping world about the missing items and another two weeks went by . I checked if the parts were ordered for the prior approved items and found out no parts were ordered. I contacted the supervisor Tony who assured me he would take care of it and communicate with me. Another week goes by and after confirmation with the warranty company again that nothing further was submitted I made arrangements to pick up my RV. Grant was very nice but did not follow through to move the process along. I then escalated to Tony who also did not follow through. My rig sat there for 6 weeks with nothing happening and very little communication. Any communication was initiated by me. I did drop by Camping World during the 6 weeks they had it to pick up something in the RV only to learn it was not there but 10 minutes away in a storage lot. Again never communicated with me that the rig was moved. As the irony continues, yesterday I received an email from camping world that parts were in. Eight weeks after I picked up the rig. read more

Camping World in Stevenson Ranch has been a nightmare. I should have read the reviews before I came to this place. They treat you like Royalty before the purchase and after that your on your own. We are just picking up our Rv since buying it in Dec. Brendon was a wonderful salesman and just that. He said he is very particular when selling a used RV and would make sure it would be detailed. When we picked it up it was filthy. My husband emailed Brendon and I called multiple times. He never responded. After multiple calls, I was finally able to speak to Tony who was very helpful. We drove our RV back and had it cleaned. On our way over we noticed our back up camera was not working. They couldn't fix it that visit so I made an appointment and had to drive it back. Today we picked it up on our scheduled appointment time which was 2:00 pm. When we arrived, we were told it was in storage in castaic and would not be here for an hour. We did not receive a call or email informing us on the change. We left and came back an hour later and walked over to our RV by the service employee. He couldn't find our key so while he looked, I noticed the cup holder area was filthy. I did bring that to his attention and he asked if we wanted to speak to the general manager who was in today. I agreed and walked into the store with him. He took a while to come back so I knew the manager would not speak to us. He told us that he was sorry but the manager is really busy. I said I figured he would not speak to us and left. I waited on writing a review because I thought things would change but after the manager would not come out to speak to is that did it. I had enough. I would not recommend buying from this place. Buying an RV weather new or used is expensive. The least they could have done was given us a clean working RV. read more

The In store price does not match online pricing. It is about 15 percent higher in store. If you want the price to be the same, you have to join there in store club for $30. I printed out all the items we needed for our rv and drove 45 miles to Camping World. I put what I thought was going to be about $700 of goods in my cart. When I got to the register he said that will be $880. So I question the pricing and showed the online prices to the cashier. He responded for $30 you can get the pricing here. So we left and I called the manager from the parking lot to ask why. She responded by explaining, online we have to compete with all the other online stores. And if you want to shop in the brick and mortar store it's $30 extra a year to get the same pricing. Well all items will arrive in 2 days thanks to Amazon. When all the employees are out of a job because they shut down their store, we will all know why read more

I've shopped here for five years with generally OK results. Some service issues (OK, several) and some insensitive/borderline rude employees, but today's experience takes the cake. My wife and I had a travel trailer before and we enjoy exploring the trailers and RVs at Camping World... planning for the future... seeing what our options are... how much we need to be saving up for. It was a very quiet July 4th and we went to see the new trailers. There were maybe 4-5 people looking at them. Every single one of the was locked up, even the one they were showing off on the front steps. I hunted around and found a salesman and asked if we could see inside. He said he'd have it unlocked. (He didn't.) After quite some time I eventually found an older salesman and explained that we wanted to look around at a few. (To give this some context, my wife and I are in our late 50's, decently dressed, educated, driving a nice SUV. We had no kids with us.) The salesman explained that seven people had used the restroom in their trailers and RVs (over how long a time period or how many hundreds of RVs and trailers he did not say) so they keep them all locked up now. You are required to have a salesman with you at all times to see trailers. (Just what everyone wants... an anxious salesman hovering over you the entire time while you're trying to take your time and explore your many options for such a serious investment...) He said, "When you go to a car lot to buy a car, are they all unlocked?" I replied, "Uh, yes, almost all of them are, actually. And if they're not, I can look in the windows and see the entire interior-- you can't do that on an RV or trailer!" He wanted to know which specific ones we wanted to see. (There were a hundred on the lot.) I explained that we'd like to be able to look through several, to see the features and options. He said, "I will open ONE travel trailer, ONE fifth wheel, and ONE RV for you to look inside." Wow. I explained again that we needed to compare features and models and we want to look at several, and he just shook his head "no." Wow. I guess business is REALLY good there because they obviously had no interest in selling us anything. I said to him, "Well, we will not be buying an RV from Camping World! Goodbye." I was dumbstruck. This insulting salesman apparently assumed we would break things or use the bathroom. And he was only willing to open ONE of each type they sold (of probably a hundred models there) despite my expressed desire to see several. My wife and I felt disrespected and frankly stunned at this man's could-not-care-less attitude. If I was a smelly meth-head with rotting teeth and screaming filthy children, I could understand his reluctance. But there is no profile my wife and I fit except for serious, potential buyers. Which we are. But definitely not at this Camping World. They obviously don't care. Easily the worst experience ever at an RV sales facility. Will not be back. read more

First, we had a wonderful experience when we drove to Camping World in Fresno. We saw the motor home we wanted on their website. The sales department was very friendly and helpful; we couldn't have had a better experience. Now, for Camping World Valencia...the absolute worst service department ever! We had some warranty work that needed to be done. After several phone calls, most of them were NEVER returned, and leaving our motor home there, the work was never done! We even went as far as to call Winnebago to complain about them, contact Good Sam and talk to the Manager of the store; nothing worked. After trying for 10 MONTHS we ended up taking it to Conejo RV in Thousand Oaks-they were the best, all work done in 2 weeks. I will never, ever step foot in that Camping World again. How they have stayed in business is beyond me! I wish I could give them Negative 5 stars....... read more

My wife and I just bought a travel trailer from Camping World. I will have to say that the experience was wonderful from start to finish. Larry wants so very friendly and helpful throughout the process. I would highly recommend Camping World of you're in the market for a travel trailer or RV. Tell them Eddie sent you! Eddie Eddie read more

Go here for parts, AND NOTHING ELSE. DONT GO FOR SERVICE. I have a small Champion generator that I needed them to look at ( all i really needed was for them to hook it up to a trailer and see if the AC ran in it to pinpoint whether it was my gen or the AC that was at fault) The guy said no problem bring it in we'll service it I drop it off, everything is fine. 2 hours later I get a call that 1) They are not an authorized service center for Champion (even though they sell Champion and they say they do warranty repairs on almost everything they sell 2) A 3000/3500 Watt Genny will not run AC? Are you fucking joking? Immediately I got on the phone with Champion who was confused as to why they said they were not an authorized service center. A few calls later between the 2 places and THANKFULLY Champion said they would swap out my unit for a new one no charge. I picked up my genny and got no apology or anything. Go here for parts and accessories and NOTHING ELSE. read more

My husband and i came in to look at campers and Richard Sterling was so funny, helpful and professional. He was so knowledgeable and was willing to answer any questions we had. I like how he isn't "pushy" like a lot of sales people are. If you plan on buying a camper go here and ask for Richard you won't regret it! read more

Go elsewhere! I started off with camping world trying to find out what I needed to install on my car to tow a trailer I was thinking of buying. They were little help. They told me they did not sell trailers. Well, then what were all the trailers sitting on their lot? Oh, they did not know I meant 'camping' trailers. Sorry I was not more specific. So the guy tells me I should bring the trailer in and they will set me up. How, exactly genius? So the guy fumbles through a catalog and gives me a ballpark on some equipment I "may" need. I finally conned him into actually looking at my car, which he did begrudgingly. Safety is huge when pulling a trailer and I got zero good vibes from camping world. I ended up having the hitch work done at Accurate Trailer Hitch in Canyon Country, see my review on them. When I got the trailer I called to get a price for axle service. It was $250 and a 3 week wait to get in. Again, had it done at accurate same day for $170. I needed some parts and went here to see what they had. They have a wide selection of things, but be careful. I went to buy a side table and thankfully checked the packaging before purchase. Every box but one had been opened and a key part removed. I managed to find one that was complete. There was no one available to help. Upon checkout they tried to con me into joining their club for $20 a year to save money on products. Methinks not. For RV parts and service I have also gone to All Valley RV in Acton. It's a bit of a drive but I really would rather shop somewhere that wants my business. read more

Wow, terrible reviews... I must admit I read the reviews and immediately started looking for a different place to service my motor home. Then I realized there really is nowhere else local or convenient to go. So i am going to take a chance and my review will document my day to day experience with them to hopefully provide folks some feedback on this place. 9/3/14 - called at 845 am spoke with nice friendly lady in service and advised I wanted to schedule a service appointment to have 3 vent covers and a lid replaced.. She said she had to talk to parts first to make sure they had the parts and that someone from parts would call me back. 9/3/14 -3:30 pm I have not received a phone call back so I call them back. I advise I left a message earlier from service, but had not heard back from anyone. The very friendly gal verified I needed to talk to parts first. I am transferred to parts and the phone rings about 25 times, before being returned back to the person who transferred me. She then said she would walk over to parts and see if she could help find someone. I was transferred to Joe in Parts who was very helpful. By the way, you do have to talk with parts who will verify the parts are in and who can schedule the service as well. So call and ask for parts, not service. Joe stated that he did receive my message from service earlier, but that they are just very busy. Whenever I called, I called the main number listed on Yelp and not the parts or service department. Besides the vent covers I wanted installed, I also wanted to ask about some noises coming from the fridge and generator. Joe said I could just swing by with our motor home so he could look at it and see if it was something they could diagnose before even scheduling the appointment for service which i thought was great. I am bringing my motor home in tomorrow at 1 pm for them to just take a look. I had researched the items i wanted to install on their website before calling. Joe asked for the part numbers (which corresponded with the online numbers), and helped to locate the parts. Also, I asked if I could have the internet price and not the in store price. He just asked me to let him know what the online price was for each of the items. (which can be significant in some cases) 9/4/14 - 1pm. I arrive with the motor home and locate Joe in parts. He is obviously super busy and when I let him know who i am locates my paperwork and we go outside to look at the coach. He does a quick walk through where I show him what i need. He then proceeds to locate Kyle. Kyle can't be found, but after about 15 minutes he is spotted helping another customer outside so we go outside to talk with him. Kyle is a service advisor and through speaking with him, discovered he is also the service area manager. Everyone comes to him for questions and when we saw him outside, it looked like a football huddle of employees. Once Kyle is free we go over what i need. We go inside his office to do the paperwork and get quotes, etc. All the while the other service advisors are asking questions and Kyle is firing off orders, etc. We get through the paperwork and Kyle says he can have everything done by close of business Friday (the next day) I am only here an hour.... 9/4/14 - 4:14 pm. I receive a call from Kyle who says everything is done and can pick up my motor home. He goes over what they found and what they did. I am going tomorrow to pick up the motor home... SUMMARY - These guys are very, very busy. They are running around doing 100 different things and despite that they were amazingly friendly and professional. You can tell that they care as they rush around the shop and are trying to make everyone happy. Yes, they my be hard to get a hold of, but when you are there and they are working with you, they focus all their attention on you. I am so glad I ignored the horrible ratings they have received and have nothing but great things to say about them. read more

My husband and I traded in an RV and purchased a new one here in November. The process was not great - took forever because there were constant snags, but not all of them were the dealer's fault so we didn't gripe too much. As far as the purchase goes, our salesman was relatively helpful and friendly and got back to us when we had questions (most of the time) in a decent amount of time. If I didn't know better I would have thought it was the first RV they had sold; everyone kind of gave the impression they just really didn't know what they were doing. As far as the retail shop goes - RUN FAR AWAY AND FAST. Rarely have I been into a store where they really just don't care. I don't know what it is, either. The manager there LIED to my husband about a generator being CA legal, and when my husband (who is no dummy) called him on the lie, the guy actually had the balls to get rude and super confrontational with my husband. Sorry for trying to buy something and keep you in a job, dude. Our bad. Won't make that mistake again. We absolutely won't be going in this store again, and I vehemently suggest that you try to find whatever it is you need someplace else too. I really wish I had checked ratings and looked at reviews before doing business with this place. My only hope now is that our new RV doesn't need any service, because we'll be driving to the CW in Bakersfield - I refuse to do business with this store again. read more

We are new to the area. We shopped at Camping World quite often in NorCal. I have been trying to call the service department for 3 days now. All I get is an answering machine. I have left a message with no return call as of yet. With all the RV dealerships and service departments in the area, it makes me wonder if buying from Camping World anymore is worth it. read more

We just bought a Motorhome from Camping World and had a good experience with them. The salesperson Kyle was very accommodating and showed us everything we wanted to see. We ended up purchasing a Thor Motorhome from him. The rest of the process was made easy by the staff and his manager Scott. After purchasing the service dept. took us through the whole Motorhome. This took about two hours. They explained everything about the Motorhome except the winegard wifi system. Seems no one there is trained on that. We're still having issues getting that working. On our first trip out we had a few issues with the Motorhome. We here that's common. We called Camping World and they took care of each problem we encountered. Michael in the service department was most helpful with the slide out issue we had. He got us back on the road. All in all we had a way better experience at Camping World than I was expecting. The Thor Motorhome might be a different issue but I can't blame Camping World for that one. Camping world even called me out of the blue and told me they were looking at some pictures of the Motorhome they took before they released it to me and noticed the floor wasn't installed correctly and they wanted to replace it. Awesome. We'll have a nice little list of things that weren't installed properly on the Motorhome. We'll see how they handle that. Right now I have to say thumbs up to camping world for their sales and service. read more

I have shopped at this Camping World for years and it is an authorized repair facility for Winnebago. I have a faulty bathroom ceiling vent that needs the crank replacing because the vent lid "glued" itself shut. I have a 2015 Winnebago and I brought it in to Camping World for repair September 2. They checked it and obtained authorization from Winnebago to do the repair under warranty that day. But, they had to order parts from Winnebago. On September 18, I called Joseph Perez, the service rep. about the status of the parts. He said they ordered them September 4 and were still waiting for them. Two weeks later, since I didn't hear from Camping World, I called Winnebago who told me that Camping World received the parts September 14, four days before I called. They gave me details on who receive them, time, etc. I called Perez that day and left a message on what I found out. He called back and said he will see when he can get me in and call back. He never did. I left three messages for him over the course of that week with no call-backs. I then called the service manager and left a message. No call back from him either. I called Winnebago this week and told them of the problem. They said they will try to reach Camping World and get back to me. And, they will report the problem to their district manager. Camping World has a bad reputation among the RV owner community. I can now see why. It is not professional not to return calls. I told them I wanted to get the repairs done before I leave for Japan on October 10. I left another message for the service manager today. No call back again. If this is their style of customer relations, then I would tell anyone not to go to their service department but RUN from it. I have never seen such shoddy treatment! read more

Don't bother with the service department. They don't have time for service and repair of your RV

Great experience buying our first travel trailer. Price was less than as advertised online. Pictures online were exactly what we saw in person. Tom, the sales guy was kind, friendly, and patient. Frank, the finance guy was knowledgeable and never pushy. Buddy, the guy who gave us a walk thru of our trailer was very informative and gave us all the info we needed being first time buyers. Overall, from start to finish, we were there about 5-6 hours. I was hesitant to buy from here after reading all the negative reviews, but from our experience I would buy from them again. read more

DO NOT GO TO THIS STORE! AVOID AT ALL COSTS! We've been on the road full time RVing and were in serious need of some supplies from Camping World. We were so excited when we saw the sign from the highway. That's where all the excitement stopped. The parking is silly especially when you are towing a trailer. There's absolutely NO PLACE TO PARK WITH A RIG. They filled up the designated RV parking with their own rigs. You go in and then you get stuck and forced to backup. The place looks nice enough and promising when you walk in. Then you realize that it is full of INCOMPETENT STAFF that could care less. When someone actually finally tried to help me it broke into a debate which was clearly a case of the person not knowing and not caring about the customer experience. As I was looking around for some help I came across a staff member that I can only describe as doing their own personal shopping without buying anything. I saw a guy reading books and sitting on the chairs daring not to look up at the customers that were walking buy. Then as I was walking towards the check out I was rushed by a lady pushing all the memberships on me. Which I am already a Good Sams member and have their roadside protection. She never said hi. Never introduced herself. Never told me about he dog pee that I was about to step in. Too late... No sorry, no acknowledgment of what just happened knowing full well that she was in the process of cleaning it up before she decided to bum rush me with the sales pitch instead of making it so I didn't step in the puddle of pee. Then when I finally got to the register I was confronted with the most AMBIVALENT person I have come across in quite some time. She never greeted me, never looked up and was physically tossing all of my items to the back of the counter after see scanned them. It goes on... All of the sudden 6 employees show up from nowhere at the register and start having multiple conversations that vulgar and definitely not appropriate for the work place especially directly in front of customers. The employees continued on like I wasn't even there talking through me about how drunk they got the night before, who threw up and who did who... NIGHTMARE! So would I go back? NOT IN A MILLION YEARS! However to blame the employees is one thing but since they all behaved this way it leads me to believe they have a pretty serious management issue in the parts department over there at the Valencia Camping World. AVOID AT ALL COSTS! read more

So about a year ago I purchased a beautiful travel trailer 2018 bullet. I was so happy to be getting it as we would be doing a lot of camping.. I also bought a cover for it to keep it as clean as possible I also bought the warranty. They said if for any reason the cover rips or is damaged bring it back and get it replaced... I bought the insurance for it.. well Saturday morning I go to get it replaced and guess what???? They want to charge me half the original price for it. wtf what was the point of the warranty? I'm so pissed I just left the cover there keep your damaged cover I'll just never buy anything from you guys again.. only good thing they did was give me half the price of what I payed for it.. in a store gift card.. horrible I should have just bought it from AMAZON........ read more

If you just want to go to the store, it's fine. The store is clean and usually well stocked. However if you want to service your RV there, just don't. Their service is no better or cheaper than anywhere else and their customer service is fair at best. We finally decided this time we've had enough and won't be returning. It takes 2-3 months just to get in and another month before the work is complete. Today was the second time in three years they "lost" our RV. Seems even after making a pick up appointment nobody bothered to retrieve it from their offsite storage yard. read more

Good luck trying to see a trailer. We were told we have to wait 1-3 hours for someone to become available to open a trailer! Go to Simi Rv! You can see everything and they are very nice. I'm glad we did not spend money here. read more

I went into the store to the parts counter. Their was a gentleman at the desk sitting at a computer looking busy and another helping a customer. I waited patiently for help. The guy helping the previous customer came back and said to the guy on the computer "We have a customer ". Who replied "Oh, I didn't see her". Kind of pissed me off because he did see me otherwise how did he know I was a she! Anyway the Gentleman helping me was Amazing and knew his stuff. I was out of there in 10 minutes after the help arrived. But apparently Customer Service is not something that runs across all associates. And of course the prices are "always" high for a box store! read more

Worst customer service ever told them want it was I wanted and the sales lady kept pushing these trailers onto me that had nothing I was looking for so I would finally just walk away and when I finally found the right travel trailer for me 2018 sprinter with bunk house I filled out all the paperwork for the credit check they never got back to me even after I called everyday for a week note this was 2 months ago they just contacted me today asking if all my needs were met hahaha bunch of clowns and then over the phone asked if I had 10,000$ to put down on the trailer no thanks I have the ten thousand but I'm not doing business with a dealership that is this unprofessional I'll take my business elsewhere read more

OK I have to give credit where credit is due. The service department does in fact know what they are doing. I have been there twice and I feel safe, and the work is done safe. And I know that my rig is safe. Let's face it folks - it's like going up in a plane - you may have to wait but I want to be safe. Plus oddly everyone is in a good mood. The customers like the guys and women working there for some reason. They do seem understaffed in the service department desk. They do not answer the phone when you call service. But once you actually get in (I will say it again) you feel like your rig is going to be done right and you and your family can go on a trip and be safe. What is more important than that? read more

Booked our inspection December 2017, our appointment set for March 28,2018. We needed minor work done so we could enjoy our Rv for Easter and memorial weekend . After 10 phone calls , 5 visits to the shop we found out the RV was parked in there storage on Copper hill. Because they were waiting for the tiers to be delivered. 2 months for tiers ???? I guess they got them sent from the moon. I'm sorry Camping world But a $200 discount for leaving our Rv for over 2 months in storage ignoring us...WTF....Job was done after memorial weekend. FYI We did reservations one year in advance for RV vacations for Easter and memorial weekend :( Worlds can not express our disappointment. If you take your RV for inspection make sure you have them Wright down the promise date and what they will pay you if they don't finish on time. They post all over there walls how much in penalties you have to pay if you don't pick it up on time so make sure you do the same to them. I give you F- read more

It's not the staff. It's the product they are forced to manage / offer. I made appointment for a service 3 weeks in the future. I know some of the parts they will need, I went there today to get them to pre order the parts that I will need. They can't their system will not allow them to do this. So my trailer may sit in their service bay for 3-4 weeks waiting for parts. This is just bad service, I offered to pre buy the parts I will need. And if they are covered by warranty once they look, return them To the store for a refund then they use them on my repair. Sounds sensible to me but no they can't do that. I think their service staff must be frustrated by supporting this bad product. One of them lost his cool with me. But another guy was very helpful and supportive. So it's not the staff it's the service product. read more

Just like many I have had a horrible experience purchasing a trailer from Camping World in Valencia. They sold me a lemon and I have had nothing but terrible service from their service department and the manager Scott Biane is disrespectful and could care less about customers once they've purchased a unit. I have escalated the situation and am still not getting anywhere. How can Camping World be proud of having a dealership that is so terrible? How can they accept that their manager treats customers with such little respect and their service department messes up left and right and doesn't know the first thing about communicating? I just don't understand how anyone can do business like this and treat people this way. The manufacturers aren't any better either. They put together terrible products, we as customers buy them to take vacations in and enjoy and relax and end up being stressed out and frustrated instead. And paying for something we can't even use. It's appalling that this is acceptable behavior in any industry. The customer is always the one who gets the worst end of the deal. read more

Rebecca Macuk was the most helpful person I have encountered at Camping World. She understood my need and quickly set about to make it happen. If you're in the market for a RV make Rebecca your first call. You'll be glad you did. Thanks Again Michael B read more

Called a few times for service. Never heard back. As a national chain business to have that low of customer service is pretty bad.

Shortly after my review in december i received contact from camping world customer service team corporate auto response. I responded directly by email with reference number given. Seemed to be a flurry of activity from service managers from Valencia service manager Kevin and from Tallahassee service manager WIlliam but guess what ? As of this moment I still dont have my motorhome. I was told Monday it was done and on Tuesday morning a quality control inspection of the repairs would take place. Left phone v/m with service writer and manager this morning. Does anyone know of a good attorney that knows this type of law. They have had a brand new motorhome since September 25, 2018. Is there any integrity left in Camping World. So much for retirement dreams! read more

We bought a brand new camper from here. They did an amazing job with COVID precautions. Andrea was our salesperson and she went above and beyond for us. She negotiated a very fair deal. She helped us get everything taken care of with our new coach as we added on some modifications. She connected us to Briget in the Service department and she too, was stellar. I can only speak for this experience but they did a great job. read more

Richard Sterling in RV sales did a fantastic job at selling me my RV. He is also very knowledgeable.