Lucia and Brian bent over backwards to help me get the trailer i needed! After the sale Lucia was crucial in getting me all hooked up and making sure I had everything I needed. Thank you all! See you in the store!! read more

I have contacted Camping world via email and phone in regard to the poor communication skills and lack of motivation to help a new RV buyer at Camping world, and not surprised, no word at all. Don't hold your breath for calm backs or updates. Oh but they will call you and tell you to leave them a 5 star review! read more

Improve to take care the damage you are selling not wait and not doing nothing. We were so excited to have our new 2026 coleman b17. Purchase on january 2026 and found out there was a cracked and i refused to deliver it, but camping world insist to deliver and promise to fix it. Untill now almost june 2026, manager jeff hasnt fix it. Tried to call corporate office and still no fixing done. We cant even use the or plan for summer to enjoy them.i been paying for nothing to use. So beware if you can. Lucia is the only best person that cares to make a follow up. read more

Camping World - Newhall - Excited but beware - RV Dealers Near Me - Newhall, California

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Took our 2023 Ford Motorhome to repair a repeated faulty Generator. Gabriel the mechanic immediately diagnosed the problem correctly. He was extremely knowledgeable and caring. We highly recommend Camping Word for it's wonderful Customer Service team work. read more

I did not have a great experience purchasing an RV at Camping World Newhall, CA. My experience was "sell, sell, sell," and a lack of good customer service, which is unfortunate. After 2 months, I still don't have a piece that goes in the coach and I have had to reach out to them over 4 times (should be the other way around) to ask if anyone is finding or ordering it. There are a few good people in that store, thankfully. I appreciate them. Overall, management is over consumed with sales and not hearing the customer. My sales person was useless. They upsold me a package (over $2k) that gives me a membership, a walk-through of my newly purchased RV (yep, just as that reads- they wont walk you through the product you are buying unless you pay thousands), toilet paper, connectors, tube, plastic level legos etc and said I can always use their on-site dump. That last was a perk. I had my first trip on the last week of the year and drove from camp to Camping World to use their dump, only to find that the dump was closed. According to employees, it had been closed because it was full for days and the city was not coming to do their job. Days later, another employee told me that it was still closed. That is not a service I want to pay for and clearly cannot depend on them. read more

Camping World - Newhall - After my first camping trip in my new RV (from Camping World Newhall), I decided to use one of my benefits... only to find this. - RV Dealers Near Me - Newhall, California

nice till the part you sign and pay pay day after they won't help and will "Homer sorry... but that's your problem now" I would get a few offers before you buy. don't ever!!!! walk in and buy!!!! ever !!! you will be disappointed. and you will lose a lot of money I am stuck now with a brand new box and a bed. nothing work properly and no one to help read more

Now I understand the 2.2 yelp score now I understand the 2.2 . Now I understand the 2.2 yelp score.

Wish i could say i had a great experience but i felt that they didnt care about making that happen. That lets go camping for 3k extra charge is a scam...they had to weeks to prepare the vehicle for pick up, saying that they will make sure that they fix whats needs to be fixed. Thats what i expect them to do for that extra 3k...2 weeks came up, i go to pick up my vehicle...nothing was done, nothing was replaced...the guy that showed us the rv, doesnt know whats going on...for such a large purchase i felt a little cheated..what did the 3k extra charge do? if they didnt do anything? Give a a bunch of stuff half of it i dont need. I really wanted a good experience but i didnt.... read more

I bought a travel trailer November 2025. I'm 21 so I don't have much credit history, my grandma offered to co-sign. We picked the trailer and then began the process of applying for a loan. Unfortunately even with a co-signer I didn't get approved and the sales rep said the only way to get it was to have my grandma the main person on the loan, so we denied and left the building. As we walked out the door the manger actually ran after us and asked what had happen. Then he told us he can try and actually directly reach out to the loan company's to try for me to get approval and he will call and let us know an update. Well a few hours later he called me and told me that I got approved. When we went back the next day he said the interest rate was 11% but if we bought a 5 year warranty for $3,000 they would lower my rate to 6.99%. So I did. Well almost a year later I called the credit union which is Alliant and I couldn't authorize anything on my account. Come to find out the loan is actually in my grandmas name. Trailer is in my grandmas name. Alliant credit union does not offer rates over 7.74%. The credit union apologized to me on behalf of camping world and mentioned this is common for them to lie. We were extremely clear that we did not want my grandma the main holder of the loan. So much so THAT WE TRIED TO LEAVE THE BUILDING WHEN THEY SAID THAT WAS THE ONLY OPTION! But they did it anyway read more

Regina and her repair team at Camping World went above and beyond in helping me get my van fixed quickly and economically. They agreed to fix it while I waited. When it was discovered that the manufacturer had failed to send a necessary fitting they gave me a ride to True Value hardware to pick up the fitting and rush it back. Their professionalism and care and communication was excellent! read more

Camping World - Newhall - RV Dealers Near Me - Newhall, California

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We had the best experience buying our first travel trailer. Everyone was knowledgeable and kind. Thanks to Jeff for being amazing during the whole process! read more

I bought a 2025 grey wolf trailer. The sales person Jerry Regalado was very nice but very pushy. Tried very hard to make a sale and would say anything to appease me. And he made a HUGE mistake. He told me the refrigerator was propane / electrical. I took his word for it and didn't research it further since all the trailers I've ever used in the past were that way. So I buy the trailer, take delivery of it, and use it. And then BINGO! All my food spoils because I'm off grid, and refrigerator (12volt) needs shore power or a generator hook up. I tried many many times to talk to Kyle or Dustin (the sales managers) but they refuse to even take my call. I have left many messages for them. DO YOUR RESEARCH AND STAY AWAY FROM CAMPING WORLD VALENCIA! read more

After waiting days contacting Camping World multiple times to get the key to open there best solution is for me to drive hours to pickup the key or tow back the camper myself which is not acceptable so at this point I'm giving up on Camping World of Newhall Time to call the locksmith thanks a lot read more

Terrible experience at Camping World Stevenson Ranch. They refused to return our fully refundable deposit and dragged their feet for days. Kyle, Edward, Tim the GM kept saying someone would call back -- no one ever did. Instead, Kim blocked us from reaching management. We went to All RV in Acton the same day and had a smooth, honest purchase. Avoid Camping World at all costs. If I could give them a -5 stars, I would they were horrible ! read more

Recently took my RV in for service at the Valencia Camping world due to the furnace being installed wrong. I thought upon pick up everything was ok. Over the Easter weekend I took my RV out camping and when I arrived at my campsite I opened my trailer to not only find poop in the toilet but the entire black tank full like it was used as a bathroom while in service. Not only am I extremely upset that my RV was used as a port o potty but that is extremely unhygienic and just utterly disgusting. I know the tanks were empty when I dropped it off as I emptied them myself before hand as camping world will charge you $100 if not. To add to this due to the tank being full I had to hook back up after I was already parked and drive to the nearest dump station which was an hour away and when dumping found out that the bracket that holds my black tank was cut. read more

Outstanding customer service. I called the Parts department today, and it was a pleasure talking to Glenn. He looked through his inventory for the part I was looking for and since he didn't find it, he started making phone calls and eventually he's got what I needed. Highly recommend recommended place. Will come again. read more

After being contacted by corporate, ensuring something would be done to rectify and accommodate our situation, neither the service manager, Ashley, OR the general manager, Chris, introduced themselves, personally offered any kind of guarantee NOR did they pose any helpful solutions to the manufacturing issues and faulty state our purchase was in at the time of receipt. I've heard of how Camping World was lacking in customer service and accountability but to witness it first hand was something else entirely. When you shell out $60,000 -on the biggest purchase we've made in our lives- you anticipate people going above and beyond and having a sense of respect and duty to satisfy the customer. If I could give zero stars, I would. ESPECIALLY after imposing on us unnecessary and avoidable costs. Add insult to injury? They didn't even wash it. DO NOT go here. When you do, they dint care after your check has cleared. read more

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This place seems unorganized. They have had our trailer for 9 months for minor repairs. They called us 3 months ago it was ready. We showed up and 1. They smashed the ladder that they were not going to tell us. 2. They didn't even fix the jack .. the main thing we came in for. Now we start our trips next week and there saying the part won't be here in time. They have had it for 9 months!! - chantell madrigal read more

Hi Jerry Regalado Sales consultant for Camping World in Valencia CA. Even though I work for Camping World. Most people ask what experience you have. I am very proud to help you find the Right model for your vacation and budget. I love talking about my experience. During 2020 lost my job during the pandemic. I came to Camping World in Valencia to purchase a trailer. With a 2003 Chevy Tahoe, I picked up a 2020 Grey Wolf 26DBH. At my age of 58. I traveled for months doing something that I would hope to do when I retire. We traveled all of California Coast, Seen Yosemite, Lake Tahoe, Reno, Sedona landed on the 80 Fwy going toward New York. TV shows the White House as a huge Building. It looked small to me. Every state had something to see Utah, Colorado, Kansas etc. My Favorite Mount Rushmore. An Amazing site and What an Amazing Forest. I always say "Camping is the least expensive way to enjoy a vacation" plus you wake up in your own bed. If you have a question on how to get started, just ask me or come by to Camping World in Valencia ask for me. My main goal is for you to go camping. Experience this Beautiful World and have Lasting memories for you and your family. Thank you! read more

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Camping World RV Sales are not good to deal with if you plan on trading in an RV to upgrade.. they offer to give you well below Blue Book price all while you're looking at the SAME EXACT USED YEAR AND MODEL COACH on their website listed for 2.5x's the amount they are telling you what your unit is worth. All done without even seeing the unit beforehand. Horrible Business Practice . They say their offers come directly from their corp office and there is nothing they can do. Biggest crock o crap I've ever heard of. read more

Just wanted to share our trip on our way back from Lake San Antonio in our used as is purchase of a Winnebago Via. . We had a blast! And LOVE our Via! Thank you for taking such good care of us! Special thanks to Scott, GM, Kyle, sales mgr. and Randy, our salesman, who worked so hard for us, I think 5 trips there. He's such a positive, knowledgeable and kind man. Everyone treated us with kid gloves. Love you all! Here's a view of our Winnebago parked on the lake and in front of our house when loading up! Thanks again! read more

Camping World - Newhall - Our view from our camp spot on the lake. Doesn't get much better than this! - RV Dealers Near Me - Newhall, California

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Camping World is a scam! The RVs are the worst. Our first camping trip and water leaked from the grey tank. It took them over 2 months to repair and we kept getting the run around. Now our tankless water heater isn't working, we dropped it off over 3 months ago and we keep getting the run around about the parts not arriving or arriving broken. This is not acceptable, the RV has been in service longer than what we've had it! TV and outside speakers also not working properly, and so many other defects with it, I can go on and on! read more

We had a terrible experience with this people , Rebeca (sales) in Santa Clarita is Grate !! She helped us soo good , she is kind and is willing to help really did help us a lot with our purchase for the RV ! Julio in financial services is terrible ,, he made us wait 2 hrs and when he attended us he was short no help and told us in a bad way to leave he couldn't help us !!! Another one that was sooo bad there is KYLE FLIGG He doesn't help at all all he wants is give hes own price and no comment no help very bad customer service with him ,, because I really liked the RV I went back but I wouldn't never recomend anyone to them horrible service !!! read more

Went to look for a used camper & when I said I just wanted to look at used ones & declined go into the salesman's office before looking at anything, was told perhaps I needed to talk to someone else. But of course. I'll talk to another company, plenty of campers for sale in the valley. read more

Lucia was such a huge help in choosing my first RV! She made the whole process smooth, stress-free, and actually exciting. She answered all my questions, explained everything clearly, and helped me feel confident in my decision. Truly top-notch customer service from start to finish. Highly recommend working with her read more

Buyers beware!! We bought an RV from camping world in Valencia in 2021, the listed selling price on the lot was $21,500. We financed through camping world and then when we received our loan information they listed the selling price as $27,500!!! They are crooks do not buy anything from them ever! read more

I had a wonderful experience! The lady at the counter was great, she helped me with questions I had regarding my rear camera and even printed out some information to help me out. read more

If you like to be ignored ....come right in. Our sales team like to pick out who they want to help and it's always the Caucasian. No call back. No hello. Its my brown skin. Figured that. Surprised that i can live and afford an rv. I hope you shut down! LATINOS, BROTHERS AND SISTERS AVOID THIS RACIST ESTABLISHMENT. THEY WONT HELP YOU. read more

Service dept is a joke. Poor customer service, hard to get ahold of, give you the run around. Jerry is a phenomenal salesman glad we got him for our deal! read more

First and foremost, I don't wanna bash anyone. This is my first time ever on yelp writing a review, and I have to say my first encounter at this place of business was not a good felt one I walked in and told the woman at the front desk that I wanted to look at some RVs because I really liked RVs as a child and one day. I really wanted to get one. She began to explain to me that she can call over one of the salesman to show me some RVs, which was cool, but I made it clear that I wasn't gonna buy one TODAY, but that I just wanted to look at some just to get an idea of what i really would like so in my head if someone does that I would assume that they are a potential buying customer which I'm sure she did not assume because the business that she was running with me was just one for someone that she knew was gonna buy an RV Which is not how you run a business everyone that walks through the door is a potential customer a potential buyer so you need to treat them as one which she did not because after I said that she instantly said yeah all of our salesman and women are now busy literally right after I said that which did not make sense because she just said that she can call one right up, so she proceeds to say that we can just go and look at the little RV that was inside of the building towards the back which I did with my girl and it was cool, but I still wanted to see some other options so I began to look around for someone that could assist me with that, and I ended up running into one of the salesman named Jerry regalado and I told him hey I would like to look at some RVs outside. Do you think that is possible and he proceeded to say yeah just go up right to the front desk and tell her and she would instantly call one of us up because I saw at least three available sales men and women. So I went back up to the older lady at the desk and told her hey Jerry said all we have to do is come up here and asked to look at some RVs and they will come right up because he is available and after I said that I can tell I caught her off guard a little bit because she started to stutter slightly. Then she went back there to Jerry and I don't know what was said, but from my assumption based off of how she was running business, she could've just told him. Hey this guy is not gonna buy an RV. It is not that serious you don't do that to a potential buying customer. You're already neglecting a potential sale that does not work that is not good business. To wrap this bad experience up Jerry great guy, but I can tell that he definitely looked down on me and maybe what I represent and do for living because I can tell he was belittling me based off of what he was saying like I couldn't afford something or that I shouldn't like this because it's not gonna be in my price range as if he knew what was in my bank account, which isn't good and I felt a little bit judged so to wrap all this up please do better business because you're not gonna go far doing bad business thanks bye-bye...oh and just to put this into perspective I kind of felt like maybe had to do with something along the lines of me being black... read more

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Never have I been so disappointed by a company representing high end trailers. I was in the market for a change to our current trailer setup. This would have been my 7th RV purchase. My wife and I went to the lot to see what options might be available. Mind you, I was trading in a 2022 Forest River Salem (NADA lists its trade value at $35,000). Camping World, not only could not find our very popular trailer on NADA for 2022, they decided to use the 2021 NADA price and offered $15,000. They claimed they couldn't find the 2022 information. Absolute rip off. Now we find the same trailer we planned on buying for $10,000 less in many locations throughout So Cal. Camping World made it very clear they were not interested in a deal, rather more interested in maintaining a 50% margin, which is ridiculous. If dealers made 50% margins on RV's and cars, we'd all be riding horses. Incidentally, the trailer we were going to purchase was brand new. Camping World makes their customers pay an extra fee if you want to be sure what you are getting actually works. They test nothing. If the tanks leak, too bad. Solar isn't hooked up correctly, too bad. Windows leak, too bad. Really? Buyers beware - they are the worst dealership for honesty, integrity and customer service. It wasn't like they were busy, hell, we were the only customer there. read more

Camping World. The word camping itself is an outdoors concept, yet you won't fill propane tanks outside when it's raining. Then you proceed to provide the name of a business on the other side of town that fill will propane tanks in the rain. Makes zero sense. You're in the camping business which means you should service camping clients. Think about that......... read more

The service department commits one scam after another. We have used this business for many years without complaint but things have changed drastically. Avoid this service department!! They will give you an rstimate then after they have begin working and torn apart your vehicle change the estimate to four adfitional hours and an extra 800$. The number for their corporate office is on a sign in the front of the store. Call them at the first sign of trouble as the managers in the store are completely corrupt. read more

Lucia, she is great, she handled the purchase of my new Colman Lantern 2025 rv and now we are enjoying it . She great with customer service and always makes sure she answered all your questions. I am very satisfied with her help. Thank you Lucia! read more

The service at Camping World RV Sales in Stevenson Ranch was wonderful. In particular, Lucia worked with me for a long time to get me into the right RV. She never tried to oversell me, and was dedicated to making sure that I got exactly the RV I needed. Steven in the finance department worked extremely quickly to get me the right loan. read more

Buyers beware!!! Fraud!! Sketchy conduct of doing business. Kept our $2,000 down payment after trailer purchase was not approved by financing bank. Then manager lied saying we would get our deposit back by 2/14/25, that was sent to bank 2/01/2025. Even lied and said we can call our bank to get money quicker, if need money quicker. Today I called bank and denied they hold money that is returned. They might whole a percentage for a few days. Will file complain BBB and with corporate. Lucia Pelayo was assigned to assist us with the sale and paper work. I guess they thought "let put a Spanish speaking salesperson to gain their trust". Prior to her we were shown trailer by older African salesman Each time we call to inquire managers are busy or in meeting. No one on the floor to assist. When we went they were a bunch employees just hanging around. Not really much customers coming and it was the weekend. Put a dispute with bank and will take months to investigate. Is it our fault for trusting them? Yes! We we ignorant and didn't look at their rating online. First time looking in buying a camping trailer. They just told us it's very different to buying a car. I understand sometimes banks say no, but why shake hands tells done deal, here get on the phone buy insurance for the trailer, then will call you in a couple days with answer from bank.(It's weekend so some aren't open. We visited with regret 1/25/25. They took our money sent us home. Went silent for days until we started calling and texting. It was like pulling teeth to get a concrete answer! We wouldn't hear from Lucia Pelayo unless we would text and would not even reply same day. Then we would call to ask for her, to be told she's off today. The day she told us Woodlawn have an answer from us. Didn't tell us we didn't get approved until 1/28/25 after us asking. She emailed me a number to cancel trailer insurance, after we asked via phone. My husband spoke to her and asked her to email us date when they were going send our down payment back. She never did. We wanted record on email. I emailed her asking she never reply. We believed known company would better place for doing business, than a mom's & pop's dealer, but we were so wrong . Not only did they ran my credit multiple times causing multiple dings on it. Now left us with the headache of getting money back. An older Hispanic man working there named Francisco took our debit and ran it.All working there should be ashamed. Karma remember we all have families ! Setting bad reputation for all Camping World stores / dealers. read more

Camping World - Newhall - RV Dealers Near Me - Newhall, California

Great service Lucia help me out in Spanish and some other questions that I have very professional, excellent service. I highly recommend Camping World in Valencia. read more

They location is very unprofessional that treated there customers like shit it you don't buy all of the extra stuff for your RV then they will lye to your face that if you're picking up your RV they will not help you hook it up. They will tell you anything to make a sale.Stay away for the Newhall camping World customer service SUCKS read more

Purchasing process was super easy! Everything was explained very easy and went as planned

This Camping World employees are not helpful, they are rude and they seem to not believe in the old adage, "the customer is always right." We had a situation where we needed parts ASAP and the store closes at 7:00 p.m. We arrived at the store at 6:50 p.m., came in and parts was closed (hmmmm), fortunately one of the parts we needed was on the shelf, but the most important part was not. At first Ivy seemed helpful, going back and looking for "the part" coming back with what she believed was the correct part. It looked like the right part ad she never allowed us to completely match the part. Next when we went to check out we had cash (now this is America), Ivy told us she could not take the cash only credit card and proceeded to try and get me to open a Camping World Credit Card, basically saying there was nothing she could do about it. We said we don't want the change just give us the receipt and we will pay and keep the change. The items were $44.98, we handed over $45.00 and said keep the change, again Ivy stated no we can't do that we have to give you the $0.02. Fine give us the $0.02. Once home the one important part was not what we needed and of course by that time everyone was closed. We have called in the past and talked to Andrew who is never helpful but makes sure to always be rude. I don't believe there is anyone at this store that has any knowledge of RVs and the parts. But unfortunately we have no where else to go that actually has parts for RVs in bulk. But I believe corporate needs to step in and say something to their store employees. read more