I have literally been to every boot barn that is in Southern California and this is definitely not…read moreone of the bigger ones, but it is pretty decent and is definitely worth a visit. The employees are super friendly and very accommodating, which I loved. Their selection is a bit limited compared to the bigger boot barn locations but in contrast to some smaller ones it's pretty great. Their sale racks are always full of cool stuff. As far as value goes, you pay for quality which boot barn offers so it's definitely not a cheap store to visit or buy things from; especially if you want good boots.

Very few American flags, more flags for other countries in America I'm not gonna support this shopread more

I'm in from out of town looking for a hat for work. I only had two really guidelines and that was…read moreit had to be a cattleman's crease and something I could beat the heck out of because in law enforcement we sometimes get our hats knocked off our heads. Walked in and was a bit overwhelmed with the amount of hats on the wall and thought I was about to get roped into trying on a million different hats. I wish I had asked for her name but the nice lady working today was super friendly and enthusiastic. She immediately had an idea for me to try and I instantly loved it! I also appreciate she didn't try to put me in a crazy expensive hat. I was willing to spend more than I did but she found a great looking budget friendly hat that fitted all of my needs. 10/10 will come back for future western wear or even shop online if they have that option.

What a wonderful place to shop! Lettie was so helpful and knowlegable. I tried on MANY boots before…read moreI found the ones that fit perfectly, and the prices were reasonable. I never felt rushed or like the length of time I was there was too much. The boot color I wanted was not in stock, and like magic UPS delivered them while I was sitting there! Lettie said "your boots are here!" I cannot recommend this place enough. SO nice to shop in a mom and pop business instead of other, larger competitors. I will definitely return.

I stopped by this Vans store inside Simi Valley Town Center when I was walking around the area…read moreyesterday. I came close to the evening time and I when I walked inside, I was the only customer inside. There was just a lady working the store and I even asked her if the store gets busy because the whole Simi Valley Town Center is like a ghost town. The worker told me it's usually quiet now. The store isn't that big inside but it works for them. The worker told me about their current sales going on. I looked at their shoes and clothing but nothing stood out to me when I was there. I might come back later if they are still open.

2nd or 3rd time there but I still have walked away without buying anything. They have a lot of…read morestyles and their service is friendly. I suppose Vans aren't for me but don't let that stop you.

I love this location. Everyone is always so helpful. It doesn't feel like you're bothering them,…read morethey're happy to help you. The person helping me had me try on different styles of jeans and I left with the perfect pair! Definitely will be back.

I just had an amazing time here finding what I wanted. Rose was super sweet, super helpful and I…read moredefinitely would have walked out empty handed if it wasn't for her. Amazing service!

I am writing to share my recent experience at your store. This is my favorite place for travel…read moreclothing and workout gear, but the exceptional customer service is what truly stands out. I had a great experience during my last visit thanks to Elisa and Amanda. They were both incredibly courteous and helpful throughout my time in the store. Thank you for maintaining such a high standard of service.

I loved this place when it opened. I shop regularly, it's really nice to try stuff on when I was…read morelimited to only online shopping for so long. But wow this store has been on a steady decline the last 8 months. The staff member with the blue hair is so unfriendly, I have interacted with her on at least 4 shopping occasions and all have been unpleasant. She's not friendly, makes rude facial expressions to her coworkers when working with customers and thinks nobody notices. She has never greeted me. The really friendly customer service staff have never lasted here, but all the unpleasant ones remain which is usually a good indicator that management is lacking. Now when I go to the store I just keep to myself, I'm too nervous to ask for additional sizes due to so many unpleasant experiences. It's not just the girl with the blue hair, but she does seem like the worst. Too bad, it's a beautiful store styled well and in a great plaza.

Kailee is incredible. I walked into road runner sports with a very specific use case. I explained…read morethe situation and she made 1 main recommendations and then 2 others just in case the first didn't work out. I had my heart partially set on a pair of brooks, and out of the kindness of her heart, even though she knew it wouldn't work out for me, she still brought them out for me to try. let me tell you, I wont doubt her again. Every reason she gave on why each pair would be good or bad came true right before my eyes the second I tried each of them on. I can tell that she puts passion and effort into the things she does and I really appreciated the genuine feedback and opinions she shared with me. Kailee is an incredible asset to Road Runner Sports and it was truly a blessing to have crossed paths with her. If you need some new shoes, walk in and ask for Kailee. I can guarantee you will be in good hands!

I have always enjoyed this Road Runner locations especially since I had a rough one in the Oxnard…read morecollection. I recently came by to pick up some shoes I had ordered online and I was greeted as I walked in and helped right away. The employee was very friendly and made it a quick process.

I went in today to accompany my mom and just wanted to say that the staff here was super nice and…read morehelpful. They helped my mom find what she was looking for and at the register the customer service was top notch. Would be nice if all stores functioned like this. These employees are an asset to Lululemon

Such a great experience. The people working were sooo fun! I love my clothes, but the service was…read moreexceptional- they even gave me a list of restaurants to try since I just moved to town. Thank you for such a fun shopping experience!

100% A+ customer service! Fantastic sales…read moreAttentive sales staff Beautiful selection Awesome sunglasses sales sales sales And they offer military discounts. I bought a few sunglasses....

Extremely disappointing experience with Oakley and, more importantly, with their customer service…read more I purchased a pair of Oakley sunglasses for nearly $300 and attempted to return them approximately two weeks later. The sunglasses had only been worn indoors for a few minutes to show my family on FaceTime and were otherwise kept safely in their case. When I attempted to return them in-store, the associates refused the return, claiming there was a scratch on the sunglasses. I could not see the scratch they pointed out, and given how minimally the glasses had been used, I found the explanation extremely frustrating. If a nearly $300 pair of sunglasses can supposedly become "damaged" after a few minutes of careful indoor use, that raises serious concerns about the product's durability and quality. What is even more unacceptable is what happened afterward. I made the effort to contact both the store manager and the district manager directly to explain the situation and seek a reasonable resolution. Neither has responded. Not even a courtesy call or acknowledgment. For a company selling premium-priced products, I expect a basic level of accountability, communication, and respect for customers. Ignoring a legitimate customer concern after nearly $300 has been spent is incredibly disappointing and, frankly, disrespectful to your clientele. I would not recommend purchasing from this location based on my experience. The product issue was frustrating, but the complete lack of follow-up from management is what ultimately made this a one-star experience.