Easiest and most honest car buying experience I've ever had. The car prices are fair and we were…read moreable to work out the best price without being haggled. The staff is knowledgeable, fair, and understood our needs. I would definitely recommend them to anyone looking for an inexpensive used vehicle.

Terrible experience. According to the sales guy, the sticker price is the only price. No…read morenegotiation on price at all. Plus there was no gas in the vehicle for the test drive and they would not reimburse us for the gas we put in for the test drive. They were not honest about the engine codes. We were also told by an employee on the lot that they won't give a fair price on a trade. (His wordsv they won't give you nothin for your truck. You're better off selling it on Craigslis)

When I came in for my second oil change I was told because my car reached the threshold of 15,000 I…read morehad to have a few services done in addition to my oil change and I complied. I waited for the services to be completed and paid for it in full. However, the next morning my engine light appeared and a message stating that I had an engine malfunction was on my dash after these additional services. called the dealership twice and no answer. They charge quite a bit to not be available. I have loud noises coming from my engine that I didn't have prior to service and it is reprehensible. My car is fairly new and I should now have these problem already.

They try to upsell you more services than you need. Send out multiple invoices with the prices…read moregoing up each time! And don't even get me started about the ridiculous amounts they charge for parts and labor! $35 for ONE wiper blade and $20 for labor?? I put one on myself the week before and it took 10 seconds. I'll stick with going to Autozone and buying my wiper blades there and they'll even put them on for you - for FREE!!!!!!!

A true rip off!!! They have so many $199 drive today deals because they repo so much. Lots of…read morehidden costs. The day I got my vehicle from them it broke down, yes they fixed it but it cost me another $100, it wouldve been more but I got suckered by their protection plan. This is the worst used car dealer in cinci!!! Check out the BBB they have a D+ rating, I would give them an F

Staff is friendly, and the car that I got from them hasn't let me down. I do wish that it were…read moreeasier to make a payment, instead of having to call them every two weeks. If I needed service, they were happy to help. Around the one month of having the car, the battery was bad and they replaced it for free with no issues.

Horrible experience. Bought car that was misrepresented and dealership closes and disappears.read more

They are a great place to buy a car. I bought a car from them and I love it. Very friendly very…read morerespectful. I would recommend them to others.

I purchased have purchased a Dodge Ram for work and a Toyota Highlander for myself from Crossroads…read more The salesman was wonderful both times. I told him what I was looking for and he matched me with both the Truck and SUV (both used of course). The Truck is AMAZING, sometimes driving hundreds of miles a day! I have had this truck for 3 years and NEVER had an issue with it! The Highlander is perfect for what I need, room for family, great on long road trips, and plenty of room for everything! (Like I said, the salesman was very knowledgeable and met my needs exactly!) With the Outstanding Service I always receive when I go to Crossroads I will Always purchase my vehicles from here. Thank you guys for going above and beyond for me. When a friend needs a vehicle, I always tell them to go to Crossroads Car & Truck!

I was trying to buy a corvette but wanted to make sure everything was ok. They said not a problem…read morehave an inspection done by Chevy we'll even drop the car off for you. I paid $230 for an inspection which found the car needed tires. I spoke to them about helping on the price of the vehicle so we could come to an agreement with the inspection findings. Salesman said he'd have to ask his boss. NO call back and less than 24 hours later I get a text that says we've sold the car to another person. Cost me a few hundred dollars and sold the car out from underneath me... BAD BUSINESS