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    Camp Run-A-Mutt East County

    4.7 (135 reviews)
    Open 6:30 am - 7:00 pm

    Services - Camp Run-A-Mutt East County

    Dog daycare

    Pet boarding

    Pet sitting

    1 More Service

    Private dog training

    Camp Run-A-Mutt East County Photos

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    Victoria L.

    My dog came home with a long gash on his side after daycare. Staff did not notify us that he was injured. Will not bring my dog back here and would not recommend.

    Never once does it say to bring her in every day... nor was this ever told to me in person on pick up.
    Jesse P.

    RUDE AND DISRESPECTFUL STAFF, RULES AND CHARGES ALWAYS CHANGING. RESERVATIONS BEING CANCELED FOR NO REASON. My wife and I have been boarding our dog here for about 7 years. We have had nothing but positive experiences every time we took him there... up until this year. Out of the blue they started demanding that we take our dog in for temperament test every time before boarding him, we thought this was weird because he has been going there for so long and have never had any negative feedback from staff on his behavior save for when he was a puppy doing stupid puppy stuff. We were planning on boarding him on thanksgiving for a few days while we went out of town but all that changed when we got a new puppy unexpectedly. This is also when our experiences with Camp Run A Mutt changed. I called in to ask Molly about the requirements for boarding our new puppy. Basically she needed to be over a certain age...I think it was 10 weeks and have her shots and do a temperament test. I scheduled her shots to be completed on 11/17 and then I called and scheduled her a test for the 18th. In between calling and getting all the info Molly took it upon herself to call our vet and decided our new dog would not have her shots in time. She then canceled our reservation we had made for our first dog in June and for our new puppy and the called my wife after it was already canceled and said they would not be able to board her or do her test. I then called her to figure out what she was taking about and why she decided to call our vet herself. I then called our vet and verified that our dog would indeed have her shots in time and I had them send us an up to date shot record and confirmed that she would be finished by 11/17. Wednesday brought her in for her test yesterday on 11/18. Upon arrival with my shot records and rabies certificate in hand the person who was working there very rudely told me "per Molly's directions" they would not be able to do our dogs test because her shots weren't going to be in time. To which I responded "Molly is wrong" and showed them the shot records. She then unwillingly took my dog back and demanded that I stay there for a while before we left. I was in a hurry and I told them we needed to be somewhere else. After about 10 minutes the staff member said she was ok, and we left. Upon returning we were told that we had to pay for the temperament test which is always referred to as a "free day of play" i said I thought it was free. Then the staff member who was different from the one before looked at me and said "I don't know I just work here" as I looked over the price sheet it says nowhere that the test is $20. She then went and got my dog and said "because it was 2 hours THIS time we won't charge you" like she was doing me a favor. She also gave me her "report card" and l said my dog was nervous and that maybe we should bring her back once before our boarding we had scheduled for Thursday to Friday for both our dogs and said "maybe Sunday because there are less dogs" to which I responded that I didn't have time but I could bring them both Tuesday thinking that if I bought both dogs the puppy might be more comfortable. And then we got a phone call tonight... I'm assuming from the rude staff member from the check in called my wife and said they had been checking their list for Thursday and they decided they were not going to board either of my dogs. She also informed my wife that they made this decision because we did not bring her back today and we needed to bring her back every day before the boarding on Thursday. And that she may still not be ready. First of all this is just a ridiculous cash grab... secondly that was never told to us. I was told that it might be a good idea to do it once. The staff member then scolded my wife for getting another dog and said that she was "taking away from the staff" when my wife asked why the rules keep changing. If you charge for the tests now then you need to have that on your sheet. Out of everything the fact that they canceled the reservation for the dog that has been going there for 7 years and is ridiculous. The worst part is Molly was "excited" for a new puppy. I've have nothing but positive interactions with Molly who is the owner and I want to believe she doesn't know how rude her staff is but the way this whole situation has been handled makes me think that this is how their staff is trained to treat customers they for what ever reason don't want to deal with.

    Laura Y.

    UPDATE: We called the following day to ask to see the footage and were told the cameras don't record (convenient). We asked for an explanation as to why our dog has bite marks on his lips, ears, throat and arms and got nothing other than he must have but himself in the lip when he was trying to bite the other dogs. The story did change from him attacking 2 different dogs to him attacking the same dog twice and they claim he was not bitten which is a flat out lie because our vet examined him immediately after his time at the facility. All I know is that his behavior has changed dramatically in the last 2 days and he is constantly crying. It breaks my heart to think of what could have happened to traumatize him to this extent. Now it makes sense why they didn't charge me, my dog was attacked and traumatized in their care and

    Kathy C.

    How have I not reviewed this place?? It's a God send. We have a Boston Terrier and a Bulldog, both pups literally squeak with anticipation when I pull into the parking lot. I typically take them for a half day (6 hours) when I just need a break or I know they they are due some social time. Customer service is exceptional, they always seem excited to see my boys which brings me oodles of comfort. They also have a camera system so I can look in from time to time to see how they are doing. The cameras aren't the best but they work well enough to let me spy periodically. I have utilized their boarding as well as day care. I'd recommend all of it. They come home completely zonked and sometimes stay pooped through the next day. It's glorious. I feel blessed to have a place I can utilize on a whim rather than trying to schedule in advance. I love this place.

    Zeak and Zoie
    Peyton H.

    Mike, Molly, Chloe, Theresa and the whole gang have taken such good care of Zeak and Zoie over these past few years. We are going to miss them as we are relocating to Hawaii for my new job. Rachel and I can't express our gratitude for all they have done for us and our fur babies. We can only hope we find another daycare that treats our kids as family. Thank you for the friendship. We will miss you all. We promise to keep in touch and will send some macadamia chocolates for you all to share. Love and hugs. Peyton, Rachel, Zeak and Zoie.

    Elton, a very grateful pup for Camp Run-A-Mutt East County

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    2 months ago

    everything goes well . Tocagen is always a happy camper! He wags his tail when he goes there. Mike and Molly are the best!

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    4 months ago

    We love this place, the owners and staff are wonderful. They take great care of my dog and my dog simply loves to be there.

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    Business owner information

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    Molly K.

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    1 year ago

    This is the dog daycare I've been searching for. At last! I've never seen my dogs happier! Fresh air, sunshine.

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    3 years ago

    My pup loves going here! Staff is friendly and professional. Kevin Bacon never wants to leave.

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    Page 1 of 4

    Ask the Community - Camp Run-A-Mutt East County

    Review Highlights - Camp Run-A-Mutt East County

    We can't thank Molly and Mike and the whole staff enough for caring for our love-bugs the way that they do!

    Mentioned in 29 reviews

    Read more highlights

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