To update my previous review of a year ago. This is an amazing kennel. Our Louie loves going to stay with his friends and care persons. I read some of the poor reviews and I believe the problem is not the Springs staff, but the poor judgment of people leaving their pets. Who leaves a pet that has an incision from a recent surgery? That is just poor judgment. And all the cost and expectations of boarding at the springs is on the website. The staff at the Springs have always been professional and honest. For example, we were having Louie have 3 playtimes, but after discussing the times with the staff, they suggested two were really enough for him. He is mostly an indoor dog and loves to play, but also likes his alone time. We love the staff and the wonderful attention and love they give to Louie. Thank you so much. Louie loves his time at the Springs. read more

Tala and Reese absolutely love this boarding and daycare! The facility is clean, the staff is kind and attentive, and I really appreciate the report card updates--it gives me such peace of mind. Highly recommend!! read more

Spring Creek Kennel & Cattery - My dogs - Pet Sitting Near Me - Spring Valley, California

Great boarding place! Super friendly staff. Gave me updates anytime i would call to check on my dog. My girl was very happy staying here. I love they have their own room with outside access 24/7 and offer up to three playgroups a day in a large outdoor space for the dogs to stretch their legs run, around, and make new friends. read more

I was very hesitant leaving my dog at a kennel, she's never stayed at one before. I am so happy that they openly allow tours and once I took a tour I knew I found the perfect place for my dog to stay. Their a la carte pricing was also great. Allowing us to pick and choose what we want her experience to be like made her stay perfect for the kind of dog she is. The staff at Spring Creek are also so great! They are very friendly and were open to take phone calls when I wanted an update on my dog. We will be using them again! read more

My husband and I love bringing our fur baby to Spring Creek Kennel and Cattery. We have a dirt covered yard with no roof, so we only bring our dog in on rainy days to keep him from playing in the mud. Our fur baby loves it and always leaves exhausted from a play filled day. Their cost for doggy daycare fits into our budget and we couldn't be more happier with their service. They always greet us and have nice things to say about our dog which we appreciate. The location is easily accessible but slow down or you'll miss it. They have plenty of parking and ample space for your cat or dog to stay. It's a very clean facility and your dog will not leave smelling like pee, as we have experienced in other places. I highly recommend you check them out and/or ask for a tour! read more

Spring Creek Kennel & Cattery - View of the main entrance. - Pet Sitting Near Me - Spring Valley, California

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I have used Spring Creek Team since 2011. I took my beloved Shadow to them whenever I went away and couldn't take him. It was like, "Day camp," for him and he was always happy. (I still miss Shadow). Going on 4 years I have been taking my new Dog, "Jackson," here. He is always excited when we get there and loves the treatment and girls working there. "It is Doggie-Day Camp for him too!" Both of my Dogs were "Rescues." It is important they do not feel abandoned and neglected. Black Labradors need a lot of attention (It is like Oxygen to them), They get it at Spring Creek with 3 play periods and good treatment. read more

I left my anxious cat, Luna, here while I went on vacation for a week. She got her own kennel and Manda was especially calm with her. Luna seemed very happy when I picked her up. I will definitely be boarding here again! read more

Donnie my bb dog is a regular n long time customer here.we are happy of this pet hotel.Thank u for taking care of donnie when we are away..

Spring creek is the best place in the area for taking care of cats and dogs for a day or overnight. My cat has extreme anxiety and cannot be left home when we travel. We take our cat to Spring Creek whenever we travel now, and our cat loves it. Now when we travel not only is our cat happy but our house is in the same condition it was when we left. Our dogs also love going to Spring Creek for a hot day so they can swim in the pool, or for long stays when they can't travel with us. They always come home happy clean and healthy. The staff is very helpful friendly and accommodating, especially Kymberli and Megan who seem to go above and beyond with consideration and attention to detail. Thanks Spring Creek!! read more

Spring Creek Kennel & Cattery - My cat loving her relaxing stay at Spring Creek! - Pet Sitting Near Me - Spring Valley, California

Still the best kennel in San Diego. We are always very happy with the staff and conditions and never have any complaints. Every staff member I have met has been so kind and caring and you can tell that they love the pets so much. Manda, the manager, is especially amazing and sincerely loves all the pets there. The passion, caring, and kindness shows strongly. I have a lot of anxiety with leaving my girls anywhere for extended periods of time, except for this place. I know they're happy there, every time. Our Molly wears her emotions on her paws and she is a ball of excitement when we even park at the front. Our girls absolutely love it here and that means so much to a pup parent with a little too much anxiety over their well-being/happiness. We will never board anywhere else. The owners are amazing, I love the manager Manda, all staff are wonderful, and the prices are too. Couldn't be happier. read more

Spring Creek Kennel & Cattery - Bonus points for the amazing pics they take! You can see them on instagram - Pet Sitting Near Me - Spring Valley, California

A great facility for your pets! I have been bringing my dogs here for daycare and boarding for years and they always come back home happy and tired! The staff is always so excited to see my dogs and they pull me into the building every time we go! I will definitely be recommending this boarding service to everyone I know! read more

I had dropped off my 1 year old cat to be boarded at Spring Creek for 4 days over the weekend while my family and I were on vacation. Upon entering I was welcomed with a lovely worker, Liz. Liz was so sweet and excited to see my fur baby. She allowed me to see where Kikyo was staying and ensured her form was printed out so that we could run over what Kikyo's feeding would look like. I also was pleasantly surprised with their mouser, who I might add was adorable to greet me and my cat before touring the cattery side of the property. I mistakenly left my wallet with them and they had kept it safe for me over the weekend. I can tell Kikyo got very close with Liz and I'm sure she did with the other staff that got to meet her. She's a very vocal and young cat who isn't typically too keen on cuddling, but she loved Liz!! I had a wonderful first experience with Spring Creek and would definitely return back when I need a boarding place. My mother who I brought with me also loved seeing how nice the environment is for the animals who stay there. Thank you for taking care of her so well. Best, Maliyah, Jonas, and Kikyo. read more

Spring Creek Kennel & Cattery - Pet Sitting Near Me - Spring Valley, California

We got a big dog from the pound 5 years ago. He is so smart and we love him very much. That being said ,we have never left him with anyone except family in the past when we had to travel and he couldn't go. But we had a family vacation planned with the family so he had to go to someone else. While looking for places for him to go to we found Spring Creek kennels on Yelp . We appreciated the reviews and decided to try them out ourselves. They are very thorough about vaccines, fleas, health and temperament which is very important for us too. The place is clean and the staff is friendly. They insist on at least one 20 minute playtime a day , which we could be happier about . But most important Merlin loves them. He's been there twice now and every time he is happy to go with them! Such a relief to have an affordable and caring place to take our fur family to in the event they can't go with us:) read more

Spring Creek Kennel & Cattery - Picking up Merlin 3 - Pet Sitting Near Me - Spring Valley, California

Megan and the entire staff made boarding our dog and cat for a week at a moments notice a breeze. The facility was very clean both inside and out plus they offer the pool for your dog if they like to swim. They also offer doggy daycare which is nice. We were very pleased with everything and will be using them from now on for any boarding or daycare we might need in the future. read more

My husband and I have used Spring Creek Kennel numerous times over the years with previous dogs. We have always found the kennel staff to be caring and friendly with our pets. We trust this kennel to keep our little 7 lb. Maltese Theia safe, while we are on vacation. Our dog has an inside Kennel type crate with access to her own fenced outside run area. The inside is heated or air conditioned depending upon the day. Hanna was lovely and friendly during our pick up encounter, letting us know how she ate and socialized with the other small dogs. read more

I'm really disappointed. I had such a positive experience over the phone before leaving my dog there for a week. They were super helpful in making sure I had all the documents and information needed, and they even called a few days ahead to confirm everything. However, I was surprised to learn only on the day I dropped her off that there's an extra mandatory fee per day for "play time", which was never mentioned during any of our conversations earlier. I just wish I'd known about this fee upfront. Unfortunately, because of this hidden charge, I won't be using their services again. read more

When I tell you....this place is absolutely amazing! I love bringing my cat here. I've boarded her here I think 4-5x at this point and every time she is well taken care of and the staff even remembers her. I don't even look for other places. They always have availability and are extremely affordable for long stays. I recommend them over and over again! read more

They took very good care of my dog. He stayed 4 nights and came home happy. The staff was awesome!

The fact that this kennel is within walking distance from my home is just a bonus! I have taken my dog, Falkor, to Spring Creek about a handful of times and each time it gets better and better. So grateful to have somewhere he can stay and I can feel complete ease while we are apart. Thank you, Spring Creek team!! read more

Love this place much! My puppy had a several day stay here and came back so happy!!! The facility is clean and the staff are completely attentive. Before booking I was able to take a full tour of the facility, see all the sleeping spaces and yard areas where my dog would be kept. That made me feel really comfortable to know my little pup would have a clean and happy space to relax in between play times! While she was there, my dog got to play with friends her size, splash around in a little pool, and make friends with the staff. She came back well exercised and clean! I will always use this place as my go to boarding!!! I couldn't be happier to have a reliable and safe place for my pup and I never have to worry about her while I'm away! Thanks to everyone at Spring Creek Kennels for taking the best care possible of little pupper! read more

I would leave 0 stars if I could for wasting our time and giving misinformation. It is a money trap and would not trust them to leave my furbaby here. They will tell you they could keep your dog there but once you get there, NEVERMIND and leave you high and dry. We called this place to see if we could have our dog stay here for 6 days and they told us sure, they had availability and just to simply fill out the registration form online and we would receive an email once it's approved. I also specifically asked them prior to dropping him off on the phone that we recently adopted him and he was just neutered and needs to have his cone remain on for the entire stay. They said, "it's no problem that they could still take him as long as his vaccinations are up to date. I would just have to sign a waiver for his rabies shot since he just received his rabies and it takes 5 days to take effect," I did as they said, submitted his vaccinations online and even mentioned his recent neuter surgery in the paperwork online. They seemed to be more concerned about his vaccinations then his surgery. I received the confirmation email the same day for his approval to stay. I even called them after receiving the email confirmation and they said everything looked good for his stay. We brought him the day before our flight to Hawaii and when we got there the staff at the reception desk said she had to facetime her manager to see his incision. They then proceeded to tell us that they cannot take him because they cannot be liable for his incision when they told me they could take him when I spoke to them on the phone!! WHY DID THEY NOT TELL ME THAT WHEN I SPECIFICALLY ASKED THEM ABOUT THIS ON THE PHONE?! WHY WOULD WE GET THE INITIAL APPROVAL CONFIRMATION VIA EMAIL KNOWING THIS INFORMATION IF THIS WAS PART OF THEIR POLICY AND NOT TELL ME BEFOREHAND?!! I asked the staff this and she could not give me a straight answer just that she was not the one doing the intake and she was just coming in but was instructed to call her manager about his incision. The manager did not even apologize at all on the phone and was matter of fact and short on the phone. It was a major inconvenience for us as we were in a major bind trying to find someone to take care of our dog the night before our trip and they tried to refer us to some boarding vet places but they were near closing. My husband and I were so upset we didn't know what to do and almost had to cancel our trip. We never received a call/ voicemail from them prior to drop off that this was their concern. Please BEWARE of this place!!! read more

I have boarded my cat quite frequently at Spring Creek the last few years. We are ALWAYS happy with the care she receives. The staff is loving and kind. A special shout out to Cristina this past week. She was amazing. Thank you everyone at Spring Creek!! read more

I have had my pups stay here at Spring Creek since 2013 and have nothing but praise for them. Whether it has been 5 dogs or 1 dog at the time they have been great. My dogs are happy to be there and not one single time have they acted like they didn't want to be there. I would highly recommend Spring Creek Kennel and Cattery to anyone who needs to board their dog read more

I have been taking my Bella to the "spa" when we go on vacations for 5he past several years. She loves it there and is so calm when I pick her up, the last time she was so comfy she didn't move to come out of the cage. She is always well taken care of and the staff are all do kind. I have referred several friends and coworkers to the business. Their prices are very fair and reservations are easy online. Just make sure your vet emails the vaccination records prior to your drop off. read more

Spring Creek Kennel & Cattery - Bella - Pet Sitting Near Me - Spring Valley, California

Both Bark Park and Spring Creek Kennel and Cattery are AMAZING dog boarding facilities. Staff go above and beyond to assist their clients in providing a complete home away from home for fur babies. On a recent visit, Amanda made things happen by finding room at both locations for our two Yorkies and one German Shephard. Upon arriving, we realized our yorkies were due for vaccinations, and Meagan voluntarily worked tirelessly to help us locate an emergency vaccination clinic since we live out of town. Thank you, team, for always providing a safe, reliable, fun, and healthy environment for our fur babies and superb customer service for us fur parents. Can't wait to see you all again on our next family adventure! read more

They took care of my cat Baker twice before and both times have been excellent. They're very kind and always make sure everything is dialed in before you leave. I'm always hesitant to leave my cat anywhere but this place is the best you can get. Can't recommend it enough read more

Spring Creek Kennel & Cattery - Pet Sitting Near Me - Spring Valley, California

Great staff and my dogs were well taken care of while they were there. Would take them back again!

Spring Creek is a second home to my pup! He absolutely loves coming to play and swim! Liz and Amanda are absolute gems!!!! It's always reassuring to know your dog is well loved and cared for when you're gone! read more

I was so nervous leaving my big guy at a kennel because he was adopted from the local shelter and we haven't had to kennel him but as soon as I got to talking with the ladies at the front, they made me feel so much better about his stay! They loved Arlo as soon as they saw him. They were all so sweet and genuine. I knew he was in good hands. Shout out to Manda as well!! She loves the pets so much! I just picked Arlo up and Liz was very helpful with giving me info of Arlo's stay with them and even helping me out to the car with his giant bed. I will always bring my pets to Spring Creek. read more

Spring Creek Kennel & Cattery - Arlo says "thank you for taking such great care of me!" - Pet Sitting Near Me - Spring Valley, California

We have been taking our dog Brodie to Spring Creek Kennel for doggy daycare and we have LOVED our experience. Brodie is always well taken care of and comes back a happy boy. We love that the dogs get playtime and also get their own space to rest throughout the day. We both work full time jobs and it is nice knowing that Brodie is in a safe environment with reliable and responsible staff. The staff has been amazing and they are so welcoming and kind. Liz has been great, she always give us feedback on Brodie's day when we pick him up and always goes out of her way to accommodate us like, giving us towels when it rains and putting on Brodie's leash when we leave (Brodie is a crazy boy when he comes out and it can be hard to wrangle him in). read more

I was told a week before my vacation that my cat was "unruly" and they could no longer board him. A cat ? Really ? This was after several boardings. read more

Spring creek is fantastic! They are very reasonably.price for pet boarding. They are very organized and promptly answer or return calls. Filling out requests and paper work. On the website makes making a reservation really really easy. We dropped Emma off a few weeks back for a summer vacation. She is 16 years old and doesn't adjust really well to traveling. We felt it was safer to board her than to bring her or leave her with family. When we picked her up she smelled super clean, all of her bedding was washed and cleaned. We couldnt be happier with the level of care she received. I definitely recommend this kennel to anyone looking to leave a very important member of their family in good hands when away from home. read more

Spring Creek Kennel & Cattery - Pet Sitting Near Me - Spring Valley, California

If you are looking for a home away from home for your furry family member, this is the place to go ! In our case it was home fumigation weekend, not fun, and was concerned were are J-Lo ( yes are cats name ) would go to be loved and cared for.. I'd leave here anytime cuz Amanda and Kelly and crew are awesome....Thank you all.. read more

We bring our dogs and cat to Spring Creek and have only had amazing experiences. The staff is super helpful and treats our fur babies like family, especially Kymberli, Amanda and Megan! It's really hard to find a place that has good facilities for cats but Spring Creek is awesome! My cat needs medication so I can't leave her alone when we go out of town, the staff at Spring Creek makes sure she stays safe and healthy when I'm gone. I only have good things to say about Spring Creek and I would definitely recommend them to anyone! read more

Spring Creek Kennel & Cattery - Nothing but smiles from my girls when they are at Spring Creek! - Pet Sitting Near Me - Spring Valley, California

Decided on this place to leave our dogs for 5 nights. Had decent reviews and pictures look appealing. Drop off took a lifetime because the staff couldn't let a family figure out their business before wasting everyone else's time. I called several times once one day, giving them the benefit of the doubt. Next day again then left a message the third time I called. They never got back to me! My dogs are very anxious with other dogs and people so I was generally worried. On pick up we found our female was extremely tired and scared. Which is weird because she is normally the more animated pup. We never got a tour of the facility, never got a day to day on what they do with the dogs and we never got a report on how they were during the stay. And now to make things even worse and expensive our female got kennel cough. Extremely disappointed with this place. read more

I have nothing but great things i can say about this place. I have 4 corgis and it's REALLY hard to find someone who can watch my babies when we go on vacation. I found this place on yelp and decided to give it a try (im super picky about who watches over my babies) I'm sooooo glad i brought them here. We were gone for 5days, a bit worried about how things were gonna go. But ppl who work there were just AWESOME, my babies were looked after well, and they were HAPPY. I would recommend this place to ANYONE. I will definitely come back :) read more

Friendly service and my Bailey come home happy with a every visit. Thank you for your service read more

The staff is super friendly. Every time my partner calls to make an appointment they already have Kuma saved. Love how tired he is when he gets home. Highly recommend, but call ahead of time to make an appointment. read more

Spring Creek Kennel & Cattery - Coming home after daycare - Pet Sitting Near Me - Spring Valley, California

They need to improve communication skills and learn to stop gaslighting people and actually contact them when they say there going to contact them back. read more

Managers can't even respond to you after the day they will and they have terrible communication skills you ask them to contact you they say they will and never do so I wonder what else they don't do or tell you about your pups. read more