I had an amazing experience with Camp Bow Wow North Phoenix! I recently left my dog, Dana, here, and I couldn't be happier with the care she received. The staff were incredibly friendly, professional, and clearly passionate about dogs. From the moment we arrived, I felt confident that Dana was in good hands. The facility was clean, well-organized, and had a great environment for dogs to play, socialize, and be cared for. Dana came home happy, healthy, and tired from all the fun she had. What impressed me most was the genuine care and attention the team gave to every dog. It's not easy leaving your pet behind, but they made the entire experience stress-free and reassuring. I highly recommend Camp Bow Wow North Phoenix to anyone looking for a trustworthy daycare or boarding facility. Thank you for taking such great care of Dana--we will definitely be back! read more

Camp Bow Wow - Pet Training Near Me - Phoenix, Arizona

We boarded our two dogs, Stela and Stanley, at Camp Bow Wow for 7 days and paid almost $1200 with their 20% tip for their stay. Unfortunately, Stanley came home sick and was later diagnosed by our vet with kennel cough. He was dry coughing, congested, and became winded while playing, which was concerning enough that we needed to get him evaluated and started on medication. I completely understand that kennel cough can happen in boarding and daycare environments, and I'm not leaving this review simply because our dog got sick. What really disappointed me was how Camp Bow Wow handled the situation afterward. The day after we brought the dogs home, I called to let them know Stanley was sick and specifically asked whether they had noticed anything different about him during his stay or whether other dogs had been showing symptoms. Callie told me she would look into it and call me back. She never did. After spending over $1,000 to have our dogs cared for, I expected at the very least a phone call back when I reported a health issue and asked a legitimate question about their stay. Instead, there was absolutely no follow-up. As a pet parent, I think communication matters tremendously when you trust someone else to care for your animals. We paid for 7 days of care and expected better communication and accountability when our dog came home sick. I'm sharing our experience so other pet parents can make an informed decision about where they leave their dogs. Getting sick may be an unfortunate risk of boarding, but being ignored when you reach out about it should not be. read more

I just wanted to say how KIND and UNDERSTANDING this boarding facility is. We recently took in two displaced dogs and were struggling to find a place that could help us due to the financial concerns and lack of training the dogs had. The owner and staff talked with me and were able to make arrangements to assist while also ensuring their current resident dogs were safe too. It is hard to find businesses these days who truly care about the community. Definitely recommend! read more

Excellent Experience at Camp Bow Wow over July 4th Weekend! I can't say enough great things about Camp Bow Wow! My dogs, Buster and Rocky, had an amazing boarding stay over the July 4th weekend. The team--Melissa, Liz, Paityn, Taylor, and Brenna--were truly outstanding. They were personable, knowledgeable, and genuinely friendly, making both me and my pups feel completely at ease. I really appreciated that while they offered some fantastic add-on services, there was absolutely no sales pressure. I chose a few extras, and I'm so glad I did. My lab mix got the detangler shampoo and the FURminator brush, and he came home like a different dog--smooth, handsome, and no more hair flying everywhere! The staff coordinated everything beautifully, scheduling baths on pick-up day, along with nail trims and ear cleaning. They even included snuggles, photos, report cards, and provided a webcam so I could check in while I was away. The attention to detail and level of care truly made this feel like a top-tier pet resort--but at very affordable prices. I highly recommend Camp Bow Wow for both doggie daycare and boarding. The one-stop convenience and time savings alone are worth it, but the peace of mind knowing my dogs were so well cared for is priceless. We'll definitely be back! read more

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***This Camp Bow Wow location is NOT SAFE*** ***They DO NOT adhere to their OWN policies*** ***WHEN your dog gets injured here, they will continue to allow the aggressive dog to attend camp and the owner can't be bothered to even call*** I really hate to write this post because we've taken our dog, Lola, to this Camp Bow Wow location for quite a while. On Sunday, August 17th, another dog attacked Lola right as I was picking her up from boarding. The receptionist told me she received "just a cut on the ear" and they were cleaning it in the back, so she would be out in just a moment. When they brought Lola out, this wasn't just a cut. An inch long tear had been ripped into the side of her ear and she was dripping blood all the way to the car. I was told that Lola had gone up to the gate when another dog was being brought into the yard and that dog got scared and bit Lola. When I asked to see the video footage, they let me know that they do not give out video footage to clients, despite this not being mentioned ANYWHERE in their policies. They verbally confirmed to me that Lola was NOT the aggressor and confirmed in a text message that the other dog was not injured AT ALL. Within half an hour, we were at an emergency clinic where I then paid $1,100 to have Lola's ear stitched back together. Part of her ear was not salvageable because of the damage and had to be trimmed. Camp Bow Wow's policy states that the owner of the dog that causes damage to another pet will be held responsible for the vet bill. This policy is literally listed ON THEIR WEBSITE for everyone to see. Peyton called me to let me know she had been reviewing the footage. Now the story had changed. Apparently the other dog was already in the yard and on his back, when Lola ran up to jump on him where he got spooked and bit her. Even though these are two totally different stories, I'm STILL not allowed to view the footage for myself, so you have to just trust that they're telling the truth. When I brought up contacting the other owner about the bill, now all of a sudden they weren't sure which dog it was but they can try and call the owner and see if they will help out with the vet bill. When I picked Lola up, two girls that were working that day confirmed to me they knew which dog had done it and confirmed in a text message that the other dog hadn't been injured. Now all of a sudden the manager isn't sure which dog it was and "can try" to ask the other owner for help with the bill? If the manager watched the video and saw Lola jump on this other dog, why can she no longer be sure which dog ripped her ear in half? If someone wasn't sure if your dog was the aggressor, would YOU be willing to help pay an $1,100 vet bill? The dog that attacked Lola has not been banned from Camp Bow Wow. They continue to allow the dog that attacked her to attend camp where I no longer feel safe bringing my dog. The owner of this location can't be bothered to pick up the phone and reach out, so instead I'm getting the run around from whoever is working that day. Peyton told my husband on the 18th that the owner would be reaching out. No one has called. Peyton also told me on the 18th she would call me the next morning at the latest with an answer from the other dog's owners. Surprise - no return phone call. It's now the 20th and I have yet to hear from her. I'm assuming they don't want to deal with it and I won't be getting any sort of call back. I have asked for either a refund for the remaining daycare package days I paid for or to transfer them to another location, but of course I can't seem to get an answer about that either. I have to assume they're keeping our money and we won't get any sort of resolution to this. My dog is the one that got hurt, and instead of doing the right thing, they decided to cover their own butts and leave us high and dry. No one is wants their pup to get hurt. Is it unlikely? Yes. But it happened to my pup and the manager and owner of this location couldn't seem to care less. If it happened to their dog, I bet they would want a resolution. I understand there are always risks when coming to places like this, but this situation has been handled so poorly by management and by the owner. ***IF YOU CARE ABOUT YOUR DOG'S SAFETY, DO NOT COME TO THIS CAMP BOW WOW LOCATION*** Update 8/21: Within 10 minutes of posting this review before business hours on 8/20, the owner suddenly is able to call both me and my husband. Really interesting how they couldn't call us when it happened, but the minute they get a bad review, they know how to pick up the phone. I want to be clear that I NEVER would have written this post if this situation had been handled properly. The owner and manager had TWO DAYS to contact us to make sure this was taken care of. After Peyton didn't call me back like promised, the window of opportunity had closed to make this right. The reviews stay up so other people know. read more

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I just picked up my two Pugs from Camp Bow Wow, North Phoenix, for daycare today. They had so much fun and now are exhausted. I highly recommend Camp Bow Wow. They are very professional and you will not have to worry about your pets! With summer not far away, I recommend Camp Bow Wow for a worry-free experience. Also, thank you to all the ladies (Bailey, Kallie, Madison, Hayden, Elizabeth, Susie, Lizz, Hillary and Katelyn) that work there; you are awesome! read more

The fact that the owners of this place think this could happen within an hour of us picking up our dog is laughable. 2 weeks later and his hair is barely growing back. Who knows what they do at this place. 8/19: there is no further conversation to be had. Your business has made it clear you guys are set in your procedures. At the end of the day Olaf isn't in critical condition. It is clear as day something happened at your facility based on the time stamps and whether or not it was self-inflicted, the bottom line is your employees did NOT notice his injury and give him the treatment he needed. We had just hoped as business owners you guys would've had open-minds to look into your processes and we would've been happy to continue trusting our dog in your care knowing you guys strive for improvement. Now all we will do is share Olaf's story. read more

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We love this location! We came into town or a weekend and needed a place for our dog, Paloma, and the reviews here swayed us. The staff is extremely friendly and they know exactly what they're doing. They love and care for all of the dogs staying there as if they're their own. The staff is extremely attentive and they make sure the facility is safe and clean. Next time Paloma makes the trip to phx, she'll be staying here! read more

Camp Bow Wow - Happy Paloma! - Pet Training Near Me - Phoenix, Arizona

We happily take our dogs all the way from Queen Creek to Camp Bow Wow North Phoenix because we know they are in the best hands. We tell our family & friends the boys are at their resort. We loved that we could see them on the camp cams and see they were having the time of their lives. The staff is amazing, the best communication and gives our boys lots of love. Not to mention the facility is pristine. I feel five stars are not enough. Thanks so much David, Melissa and The Camp Bow Wow Staff! read more

Conan loves this place. We take him there 2 to 3 times per week just so he can play with other dogs. We also board him there when we go out of town. He is always happy when we pick him up. Staff is professional and friendly read more

My dog absolutely loves Camp Bow Wow North Phoenix. Not only was the staff friendly and communicative, but the counselors in the yards gave Lola so much attention, I feel very comfortable leaving her in their care. read more

Camp Bow Wow - Dog - Pet Training Near Me - Phoenix, Arizona

Camp Bow Wow North Phoenix was a blast for my little pupper! I have to travel occasionally for work and I take my dog. I was visiting clients all day and needed a spot for my dog to relax and have fun! I highly recommend this doggy day care for your furry friends! read more

Camp Bow Wow - Pet Training Near Me - Phoenix, Arizona

I love this daycare and boarding for my dogs. , They get to socialize with other dogs, celebrates holidays. People are great highly recommend this doggy daycare grooming boarding. read more

Our pups love going to Camp Bow Wow! They come home exhausted from their play day. The staff is wonderful and always so happy to see our pups. read more

I needed my dog's nails clipped so I called and they were able to get me in the same day. Our dogs were in their groom room while I waited up front. The lobby was clean and didn't smell like I thought a dog place would smell. It was $15 for each dog and I think that is pretty affordable compared to other places. I would definitely come back. read more

Just moved to the area and love that I found Camp Bow Wow! My doggie Neva comes home tired from a day of play. The staff is caring and friendly and love their doggies! read more

Camp Bow Wow - Pet Training Near Me - Phoenix, Arizona

Benji had the time of his life at camp. The staff surprised me with these cute baseball cards that they personally made. This was the cutest idea. Every time I pick up Benji, he doesn't want to leave because he has the best time. I know I can always trust the staff leaving my baby with them. They treat him as if he was their own. I will always recommend this location to my friends and family. read more

Camp Bow Wow - Pet Training Near Me - Phoenix, Arizona

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My pups Ellie and Remy love going to this Camp Bow Wow!!! The staff are so nice and attentive! On our second visit they greeted our pups by name as we came into camp! The best part of their visit at camp bow wow is they spend the rest of the evening and night sound asleep after all their fun!! Thanks for taking such good care of my pups!!! read more

Took my german shepherd puppy Kiwi for daycare. I mainly do it for her own socialization and playtime and she is a very nervous and shy dog. Staff made sure to make her comfortable and myself as well! They are very communicative with me and also have cameras in the play areas so you can check in on your dog whenever! I will be a regular owner from now on read more

Camp Bow Wow - Pet Training Near Me - Phoenix, Arizona

We brought our dog in about a couple weeks ago and we appreciate Camp Bow Wow for accommodating us under such short notice. However, the issue was when we picked up our dog and came home we noticed scabbing on his face and wounds on his back paw. These wounds were reported immediately upon arriving back at our house from picking up our dog. Now this would not have been an issue if the owner's were sincere with their apology and did not feign ignorance to the situation. They deflected any responsibility because we did not notice these wounds immediately upon pickup. They claim that these wounds could not have happened under their watch because they did not see anything on their camera footage. It's possible that these wounds materialized in an area where no cameras could see. Instead of using this as a learning experience to improve the business like upgrading to better High-def cameras and/or add more cameras to cover the areas unseen, or increasing the employee to dog ratio, blame was being deflected onto us, the owners, for not noticing these wounds upon pickup. Objectively speaking, the wound on his face was hard to see at a glance as the scabs were the same color as his nose/snout area but definitely noticeable upon closer inspection. But, why would we think to check our dog for wounds from a place that we should trust to provide the utmost care? Second, we were flying back from a long weekend and wanting to go home; the last thing we thought to worry about was wounds on our dog that could have been inflicted during his stay at a "trusted" facility. This was an eye opening experience to not blindly place your trust in any boarding facility. We have utilized many other boarding facilities, including other Camp Bow Wow locations and not once have we encountered such vile business practices. It is unfortunate to say, but we will definitely be more vigilant and think twice before utilizing another facility after such an unpleasant experience. read more

This will be the only place we bring our Sedona and Augie for day care and boarding from now on. The owners, David and Melissa, are very involved. The staff are attentive and provide a safe environment on the play yards. The cameras allowing me to check in on my pups gives me peace of mind and is a HUGE plus for this paw-rent! The facility is well maintained and VERY clean. For all those reasons mentioned, I highly recommend this particular Camp Bow Wow location for all your doggy day care and boarding needs! read more

All of the staff are wonderful and attentive to the dogs and their quirks and needs. They do all they can to not only make our babies comfortable, but making sure that the pet parents are comfortable and in the loop. Keeps them active burning off their energy. We left our dogs here for a week for the first time, our babies had so much fun, and our anxieties were continually put at ease with pictures being sent, along with the ability to check in on them by video at any time. read more

I can't say enough good things about Camp Bow Wow Phoenix North. While visiting Phoenix for 2 weeks from Steamboat Springs, Colorado we took our 3 year old Portugeuse Water Dog to Camp Bow Wow Phoenix North 7 times. We dropped her off before we went golfing and picked her up afterwards. David and his staff are phenomenal. The facilty is brand new and spotless. The cabins are top of the line and the staff is on top of everything. Our dog was very excited each time we dropped her off and was exhausted everytime we picked her up. We had full confidence that she was being well cared for every time we dropped her off. We will miss Camp Bow Wow and their great staff when we get back home. read more