The doggos had a great time, easy drop off and pick up. We will be right bark for our next trip.

I was referred to this business by a local Boston Terrier Facebook group. Their reviews were stellar, so I reached out to them. I needed to board my pup while I went on vacation and passed their initial free assessment and complementary play date, filed his health records with them etc. A week later I dropped him off for his week of boarding. When I arrived home I quickly dropped off my luggage and immediately went to pick him up. Once I arrived, excited to see my little dude they brought him out. He was not himself. Not excited, and lethargic. I figured he was just tired from his week of playing with other pups. As soon as I put him in my car he fell asleep, and once home he did the same thing, which for a 6-month-old Boston Terrier is unheard of. The following day was the same, I chalked it up as he must have had a great time playing and was still exhausted. The next day he was extremely ill, coughing, diarrhea and weak so I rushed him to the Vet. Their diagnosis was an upper respiratory infection a fever and Kennel cough. My pup is completely vaccinated and was perfectly healthy when dropped off. I understand things happen, but this was infuriating to me. When I picked him up I was curious why he was just handed to me and shuffled me out the door, now I understand why. That same attitude was received when I called to inform them of his condition. The young lady just said "I'll tell the owner and hung up" and that was it. I wanted to like this place, but on top of their boarding fees, I now have medical bills due to their facility and lack of action when he was clearly sick while there, due to an illness he contracted while there, and hopefully, he recovers soon. The photo attached is him once loaded in the car after picking him up. Clearly not a 6 mo old Boston excited to see me after a week away. I am beside myself, and angry to say the least. read more

AZ Mama Bear Pet Care - Dog Walkers Near Me - Phoenix, Arizona

I can't thank this wonderful team enough for taking such good care of our precious Goldendoodle. They are always so sweet and loving with her and she has the best time on her play dates. Plus her day spa experiences are fabulous. They are super kind, informative and always diligent on providing top notch grooming to our floofy furrbaby! She literally smiles every time she gets to visit Mama Bear's Bed & Biscuit. Thank you for being so awesome with our pup! read more

AZ Mama Bear Pet Care - Dog Walkers Near Me - Phoenix, Arizona

When my dog Cooper was diagnosed with Cushings I worried about leaving him for trips. Rachel and her company put my mind at ease and I never worried when he was under her care. They did a meet and greet to make sure he would get along with her dogs and send me updates (with pictures) whenever he is in their care! It has been a great experience with Rachel's boarding and I couldn't be happier read more

Love love love love this place! And more importantly so does our dog, Duke. I swear he was disappointed to come home, lols, ok maybe not however he did try to get in the car at every opportunity for the week after coming home. The staff was nice, the place was clean and well taken care of. All the pets inside seemed happy. The pricing was great. We are so jazzed we found somewhere we feel comfortable with! read more

So, I went in today and spoke to a gentleman who I have seen there before. I don't know his name. I was informed by said gent that the price of the service I wished to have done had increased in price from $10 to $20-$30, so double/triple. He ststed that because (other girl, I believe Casey) is no longer there, Rachel now has the groomer do the work and charges more for it. Disappointing to say the least. Below is my original posting: I used to think this was a good place but sadly they've changed for the worse and have become greedy to say the least. Having doubled to tripled the price of the services I have utlized for months now. Sad really. Absolutely no notice. Just triple the price!!! Thanks but no thanks. Get your act together and maybe I'll return. I wrote a review offering my thoughts and was INSTANTLY attacked by the owner as you can see below. Unprofessional and nasty to say the least. I will NEVER return. I can be treated poorly anywhere and typically for less money, y'all don't hold the exclusive on being unprofessional. Next time you accuse me of not coming in to your shop I will post opics of the urine running out from the walls surroudning your "fenced" dog play area along with the relatively filthy conditions inside as well. read more

We absolutely LOVE AZ Mama Bear Pet Care for boarding our pup Zoey when we go on vacation. Rachael always takes such good care of Zoey throughout her stay. All of the staff are super friendly as well. It's always a hard thing to leave your furry loved one when you go out of town but rest assured if you leave them with AZ Mama Bear just know they are in good hands. I know Zoey has so much fun the whole time she is there. Best of all you will get to see pictures of all the pups on their Instagram or Facebook page which is super fun! Pick up time always goes so smoothly and they will tell you all about your pups stay - even if your pup was a little naughty (which is so nice because they are HONEST!). Only great things to say about AZ Mama Bear Pet Care!!! read more

The good news is the husband and staff are professional, friendly. The bad news is the wife is the tyrant that controls the staff and husband. Due to miscommunication.... the wife became extremely emotional and threatening to me, walking swiftly toward me , ordering me out of "her" business. Kept repeating "I am the owner" at least 5 times as that could explain her rude and abusive behavior. She was threatening me in front of my timid dog that had both of his paws chewed because he was "naughty" and was put in "time out" most of the day. She would not tell me how many times or how long. She said there was no time to call me ???What??? and that this was not the first time he was put in a cell. She said she told the staff not to ever tell me because she Knew I had requested day one not to have him in a cage. I discovered that I had been lied to for almost a year. Please do not trust what they say. The one time that I knew he was locked up, the husband called and told me. I told him I would pick my dog up but he let him out. All this time, I was told "he was fine". I took pictures of his feet that he ate because of his fear of being locked up. I was never told of this practice, I repeatedly asked for behavior reports, she kept threatening me even when I was walking to my vehicle. Again, "I am the owner.... this is my property, pick up the lease"... I had put all items on the ground so I could open vehicle If I had the time, I would have called the police to press assault and dog abuse charges. Then I had to argue extra charges that I was never told about and the credit of a day (who knows, maybe more were chargedJ) Eventually the nightmare is over. Please beware and aware of what they say. It is not necessarily the truth. read more

I've used AZ Mama Bear Pet Care for 10 years. When they do a home visit, they post a review of the visit and pictures. The descriptions bring a smile to my face every time. It's a great comfort to me to know that if I experience an emergency while traveling I'll be able to contact them to assist. Many times they've gone above and beyond to clean up dog messes. read more

This place is AMAZING! Exceptional attention to detail has resulted in an extremely clean, well functioning and happy place for cats and dogs! All of the dogs I saw actually looked really happy, seriously!! Rachel clipped my chihuahua's toenails today and she was so loving and patient with my nervous little Nelly! Rachel took the time to make the process was as easy as possible and comforted him throughout. Rachel was previously a vet tech so she is also very knowledgeable. Highly recommend this place! read more

Our dog, Genius, and I have been extremely impressed with Mama Bear's BNB! The facility is exceptionally clean and spacious both indoors and out. William and Rachael (and everybody else I've met) are very forth-coming, friendly, informal, and relaxed. The dogs are treated as if they are part of one big family (with lots of dogs). They know their "guests" by name, and they seem to really enjoy dogs. Genius loves to go there, and I love the prices! Mama Bear's has earned my unreserved, highest recommendation. read more

This company is awesome. The team comes on time to walk my dog King twice a week. Their pricing has stayed the same over 2 years of service with them which is hard to find these days. Will continue to recommend any and al friends read more

The best care in existence I love you guys Thank you so much for all your wonderful work read more

LOVE!! I was so sad when we left Phoenix and I realized we probably won't find another place like this. For 2 years every time we were away for more than a day AZMBPC was there to stop by and not only feed/water our cats, but spend time playing with them and cleaning up their litter box too! They always sent pics (even of my cat that *hates* everyone) and detailed updates of their visits and it was so comforting to be able to see their lil faces and know that someone was there playing with them. Super thankful for this place and their willingness to go above and beyond to take care of our fur babies!! I recommend them to EVERYONE. Just the absolute best. read more

I am SO grateful for Rachael and Az Mama Bear Pet Care!!! I could not imagine leaving my precious babies at a regular kennel or petsmart style boarding facility. I know my pets are in the best care with her. I like that they go to her home and are able to play all day. I imagine it is much more comfortable for my pets to be there instead of a scary kennel where they are caged all day. Her prices are better than what you would pay else where for 1000x better service. I also like that she will text you pictures of your babies and she is very easy to get a hold of via text. I dont know how I would ever go on vacation without her! Thank you Rachael! You are the best in the biz!!! read more

The best pet service I have ever used! We have special needs greyhounds and they didn't even bat an eyelash. They sent us a picture every day to let us know they were being taken care of. Can't say enough about this wonderful service. read more

The only complaint I had is my puppy did not want to leave. Rachel and everyone is great and listens. If your like me your dog is part of the family and you only want to leave them in the best hands, so let Rachel take care of them and go for a vacation read more

I found AZ Mama Bear on Yelp, and has been very satisfied with the professionalism and service we received. I have two puggle puppies that need daycare, and in home visits. They are full of energy, and need a lot of play time. While I'm at work, I feel good knowing that they are running around with other dogs in the backyard. My puppies are always very excited to go back to see Rachel. I would highly recommend AZ Mama Bear Pet Care to pet owners who are looking for a responsible and caring pet sitter. read more

Awesome pet service! Love the care given to Mia. So thrilled to see the photos sent of her having fun and interacting with the other dogs. Mia loves their dogwalker, Ryan! She gets so excited to see him. Rachael takes care of Mia as if she were at home and I truly appreciate all of her support and guidance in dealing with a 7 month old labradoodle puppy. I highly recommend their service . . . you'll be thrilled with it! You won't find a more caring, knowledgeable person than Rachael to care for your "fur" family members. read more

As a professional dog trainer I fully entrust Rachel as a pet sitter. She has a background in veterinary technician work and takes extreme pride in her clients and their pets. I personally use and refer to Az Mamma Bear Pet Care when my own clients need a proficient, carrying and knowledgeable person to watch their fur babies. read more