Great service and so quick! My pup is always happy and clean when she leaves! This place rocks! read more

Scottsdale Pet Hotel - Pet Groomers Near Me - Tempe, Arizona

My go to pet hotel. I needed a new spot to take my pup after moving away from family and close pet sitters. I wanted to make sure the place didn't store him in a small cage or crate and that they genuinely cared about the dogs. I did a tour prior to his first stay and I really appreciate that each "suite" is large and gives him plenty of room. They also separate the small and large dogs and have separate play areas both indoor and outdoor. I also like that they give the dogs time apart if needed and they genuinely care for their needs. The pricing is also very reasonable imo. The only downside is they tend to lose things so I don't recommend bringing anything super valuable or sentimental to an overnight stay since it might get misplaced or damaged. read more

Our pupper loves to go to the 'hotel' for an overnight or extended stay. Albeit the prefers to be at home, hit we know she is well loved and cared for when she goes for her visits. read more

Thank you Faith and all staff members for taking such great care of our girls, Sadie and Sophia. They are always excited to go to the hotel. We appreciate all of you! read more

Scottsdale Pet Hotel - Pet Groomers Near Me - Tempe, Arizona

We went for a tour to board our cat we had to wait to go into the cat area because they had a large dog in the cat area. The place was dirty I would not leave my animals at this place. read more

I've been coming to Scottsdale Pet since I moved to AZ in June. My dog is always SO excited to come to boarding/daycare at this establishment, her tail is always wagging at the door! The staff is extremely friendly and flexible with pick up/drop off times. They also have a really clean facility and my dog never comes home smelly! 10/10! read more

I love taking my dog here for half days of daycare. They have an outdoor area and they rotate high energy dogs and low energy dogs out to play at different times. They also have an indoor area for smaller dogs to play as well. They offer boarding as well which I have never tried. Their prices are reasonable and my dog enjoys his time here! read more

This place is great. Staff is super friendly. I have a very timid mastiff and they were very patient with her. Special shout-out to Faith and Sean for taking special care of my baby. I definitely recommend this place. read more

Scottsdale Pet Hotel - My big baby - Pet Groomers Near Me - Tempe, Arizona

Can't say enough about the Scottsdale Pet Hotel, their staff and services. I had to board my two active adult pups while I recovered from a total knee replacement. The prices were very reasonable. I got several calls telling me how they were doing. One is very outgoing and the other very shy and they got one on one attention. After a month I expected some re-conditioning but both dogs were happy, healthy, well fed and exercised and adjusted to being home on the first day. The staff made me feel very comfortable, they followed my feeding instructions and used the food I took for them. Just a great overall experience. Judging from the number of day, play guests, I'm not the only one that thinks so. read more

Love this place! Boarded my dog Moose in the past, but this was my first time boarding my puppy Bear! Bear was in great spirits when we picked him up and smelled wonderful from his bath. We were able to call for updates and the workers were very kind and all knew Bear read more

Scottsdale Pet Hotel - Photo of Bear on his way home - Pet Groomers Near Me - Tempe, Arizona

Unfortunately this was the worst place that our 15 yr old Yorkie has stayed in. We chose this place for the reviews, and I honestly doubt their rewards and acclamation. Our Bella stayed over the New Years weekend. When I entered with my nephew, it reeked of piss. The stenched was overwhelming. We picked up our dog during her stay for a quick outing and they required we pay to check her out. She has boarded in mutiple facilities and we've never experienced this before but I went ahead and cooperated. When we picked her up for the walk, she had piss and stench all over her and her eyes had green gunk. We had to dry wash her with a water bottle and wipes in our trunk. I was honestly in shock. They also told us they'd ensured she'd be bathed upon checkout. We were driving back to California so her being clean was even more important. To our surprise, she WAS NOT bathed and she was in awful condition when we picked her up. Her eyes were really gross and irrtiated with green gunk AGAIN and her fur was matted as if she slept in filth. The attendant had no idea she was checking out and he was honestly embarrassed. The prior attendant, a blonde female, assured us she'd be bathed but she did not communicate anything to our check out guy. I was beyond shocked and our dog was disgusting. There was no way we were going to drive back 5 hrs to California with her in that condition. The check out guy scrambled and at the last minute offered to give her a dry bath, but honestly it was not good enough, but I believe he did his best as he was the only person at the facility at the time. We ended up going to a grocery store and getting more water, wipes, and towels to bath her in our trunk. We've never experienced anything like this before. Terrible facility. I am gobsmacked that this place is given the accreditation it has. We come to AZ often and we will never use this place every again. read more

I have been taking my dog Missy Elliott here for a while now and have had nothing but fantastic experiences! The entire team is so kind and warm, and Missy gets SO excited every time we go. They take great care of her, and I always pick up a happy, clean, and exhausted pup. A special shout-out to Faith, who always makes sure Missy gets a little extra love and pampering. read more

The private luxury suite is advertised as is.. Private.. Luxury.. suite. It is also advertised that there could be a tv with soothing noises 24 hrs a day. LIE. It is far from that. I was expecting my dogs to have a fully enclosed room and instead it's a full boarding kennel with see through gates and the only privacy is two walls in between. I had asked for photos and was told that would be extra upon request so of course I requested and received one photo during the entire weekend stay. My dogs smelled so bad or urine I couldn't even have the windows up in my car on the drive home. I will never take my dogs back here. Not to mention the up-charges are insane for the condition this place is in. Stay away. read more

I adopted my dog from here and continue to bring her back for day care and boarding. The staff is very passionate and detail oriented, they make sure your dog is well taken care of and will accommodate to special requests needed. Every employee is very friendly and are all enthusiastic. Highly recommend! read more

After adopting my dog a few months ago, I was really nervous in trying to find the right boarding for Harley since she is aggressive towards other dogs and is hesitant with strangers when I'm around. They were able to set up individual play time for Harley (for a small additional daily fee). The staff at Scottsdale Pet Hotel eased my anxiety upon drop off and they sent me pictures of her everyday!! The day I picked her up, I could tell she really loved all of the staff. They really do care for her like she's their own. She came home clean and tuckered out!! read more

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I recently rescued a large long-haired cat the was in pretty rough shape. She was matted terribly and it was urgent she be shaved. The staff is incredible. Kind, attentive, caring and the experience was excellent. Shawn is truly an artist. I'd recommend this place to anyone looking for an exceptional groomer. read more

It's been a year since we adopted our dog Patrick from these guys. I take both Patrick and our first dog Penny in regularly for baths and nail trims. Sean actually remembered that today was our adoption anniversary. So sweet!!! If you want a groomer who will become familiar and love your pooches, Pet Hotel is wonderful. If you're looking to adopt a dog, definitely check with them! read more

Scottsdale Pet Hotel - Patrick celebrating his name day. :) - Pet Groomers Near Me - Tempe, Arizona

I recently adopted my dog, and current best friend, Dennis from Scottsdale Pet Hotel! The staff were upfront about my pet's upcoming needs, and recommended any training they thought he would benefit from. Everybody was knowledgeable and friendly throughout the entire process. You can tell they really care about what happens to these dogs, and are trying to find their forever homes. I have since been taking him in for daycare, baths, and nail trims on a regular basis. The yard is big and he absolutely loves playing with the other dogs. My dog hates baths and nail trims, and all of their staff have been able to bathe him and safely trim his nails. This is a very reasonably priced facility, ran by true animal lovers, and as long as I live in the valley, I will continue to drive the extra 10 miles it takes for me to get there. Thank You SPH, You Guys Rock!!! read more

Scottsdale Pet Hotel - Former Scottsdale Pet Hotel Rescue, "Dennis" - Pet Groomers Near Me - Tempe, Arizona

Scottsdale pet hotel has been great with Moose! I have a big ol Rottweiler & they are just so good to him. He's always excited when we pull into the parking lot, which is telling in itself! They also have daycare!! One stop shop! :) read more

My dog came home in distress. Her snout had raw marks on her and it is a common occurrence there according to staff. multiple scabs under the chin. No phone call stating she was "aggressive" in her solo play. read more

After a bad run in at another doggy day care & pet bordering facility, I almost gave up on this type of services for my Bella. I soon found "Scottsdale pet hotel" and decided to give them a try so she (Bella) can play w other dogs. SHE LOVES THEM & THIS PLACE. If she can't go bella will throw a fit! & when I call to schedule a space they always are happy to hear she's coming in "OH BELLA" Kim says. 10/10 RECOMMENDED read more

I stopped going to Petsmart for grooming and was looking for a place to groom my dog. I came across Scottsdale Pet Hotel and loved their prices. She did a better job on grooming my dog than Petsmart ever has and her price was much cheaper. He is still so soft a week later. 10/10 for sure. read more

Scottsdale Pet Hotel - She did a great job grooming my dog! - Pet Groomers Near Me - Tempe, Arizona

Stopped in the other day for a quick tour as I am looking for a place to board my dogs while on vacation. The guy working was super nice to drop what he was doing to show us around. There is a cat area/cages right when you walk in the back which seem like an okay place to hang out if you're a cat. We were then led to the dog hotel portion and shown the regular kennels and suite size. Two smaller dogs can fit in the regular size. There is a small play room for small dogs and a covered potty area however there is no real grass. We were then led farther back to where the rescues are held. It was refreshing to see that they take in rescues and try to rehome them. There is a large, partially covered outdoor play area but like other play area has no grass and is mostly concrete. They also offer grooming. Overall the place was darkly lit and felt like a dog shelter you might see on those sad dog commercials. Compared to other boarding facilities this place is pricey and not as nice. I decided to use another service that offers dog boarding. However they do seem to care for the dogs and keep things clean and make sure they go out on a regular basis. If in a pinch or looking for a place to board your cat or dog, then don't rule out this place read more

We really appreciate the staff at SPH, loving on our big Bentley while we are gone. Before we scheduled anything, they were graciously accommodating with a tour and the many questions I had. Everything was clean, and it didn't smell like dog or anything else inside. There is a "yard" in the back with shaded astroturf and misters for outdoor playtime. We have used their boarding, day care, and nail clipping services for the better part of 2016. I would definitely recommend this place because they have just been so wonderful with our very energetic large breed mutt. The way they talk about and treat him makes us feel comfortable leaving him overnight when we have to. read more

Scottsdale Pet Hotel - Playing in the facility yard, thanks for this pic while we were away! - Pet Groomers Near Me - Tempe, Arizona

They've been more than helpful in assisting me with getting my cats to their facility through a pet shipper. I know they're in good hands while I'm away. Dylan and Kim are the best! read more

Laura and her team provided our English bulldog and Chocolate lab with a great bath experience - they came home happy, clean and smelling sweet! read more

These gals are great. I brought my dog in last minute. I had to show her current rabies etc but she loved it.

Please help if anybody else had any experience like this or your dog had a bad experience at this place please let us know.. I don't know where to start or what to say about this we just picked up our dog it was his first time at this place he spent a night there today he came back he was not clean at all still dirty and on top of that he is injured has a scrape underneath his nose by a top of his lip also in his eyes are bloodshot red it when he got home it looks like he was scared for his life try to speak to the manager there she's been nothing but rude lying that she has video of him and then when I asked her to see the video she tells me you can't see him on the video this place is not a good place for your dogs this is not OK for a person to treat customers and animals like this this place should be shut down. Very rude and unprofessional how can you hurt somebody's pet and then be mad about it read more

Scottsdale Pet Hotel - Is this what a dog is supposed to look like after coming from a groomer - Pet Groomers Near Me - Tempe, Arizona

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I love this place! I'm one of "those" dog moms that panics when her dogs aren't at home and the amazing people at SPH do a great job with my babies! One dog had ACL surgery and the other has a bit of social anxiety yet they are sooooo happy while they're at Scottsdale pet hotel and they are so tired when they get home from daycare . The cost is right, the service is spot on, and the result exceeds expectations always. Don't be discouraged by the exterior appearance, it's all about the love your furry family receives when you're not around. read more

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The GF and I were headed out of town for a weekend at Lake Roosevelt to do some canyoning. We dropped our pups off on Friday afternoon after the "check-in" time (3PM) with the understanding that "check-out" time is 12 noon daily. We were planning on picking up our fuzzy, four-legged children on Sunday before noon. We camped out Friday night, did our canyon run on Saturday, and decided to head back to town Saturday night for a soft bed and a puppy-free evening. Come Sunday morning, happy and relaxed, we find out that Scottsdale Pet Hotel does not open for pick-ups or drop-offs on Sunday until 3 PM (their check-out time). So the dogs were held for that much longer, and we were charged another night for picking up after the check-out time. My GF was, to say the least, a little miffed by this loophole which they use to ream Sunday customers. The place smelled of dogs (as to be expected). It's impossible to know if they had the outdoor play time for which we were charged extra. In their defense, the service was friendly and the pups did not appear mistreated. Overall, though, Scottsdale Pet Hotel is not a sparkling gem in the local pet-care industry. read more

I've boarded my dog here a few times for up to 4 nights and have nothing but good things to say. The facilities are nice and clean and my experience with the staff has been great. I've also had him groomed here and he came home looking and smelling really good. He's always excited to go over to Scottsdale Pet Hotel and I'll continue to bring him when I'm out of town. read more

My pup loves this place and he goes there every week to play and hangout with his other pup friends. The staff are amazing, you can tell they love dogs! read more

I've been using SPH for approximately two years now to board my cat, and they are GREAT! There was about a year where I didn't need to board her, and when I called them up again, Laura remembered my kitty immediately BY NAME. That's not normal for places that have so many customers. To me, it was a testament to how much Laura cares about the animals she looks after. The rest of the staff are also really good about remembering names and life situations; they always ask about things in my life that I mentioned during my last visit, which is a nice touch that I appreciate. I remember the first time I brought my kitty in, I returned to pick her up and she was roaming Laura's office space free - how cool is that? It made me happy to know that she was getting so much attention. Since then, the staff always keep me informed about how she did during her stay, and are very kind, helpful, and accommodating. They've never lost anything, either, which is saying a lot because I usually bring a lot of different items (such as small toys) that could easily be misplaced. It seems to me that they take very good care of her and give her plenty of attention, as she's never stressed, angry, or overly needy when she comes home. I'll continue using SPH so long as I'm living here in town; these guys are the best! read more

My dog LOVES it here, I feel comfortable leaving her here when I'm out of town because I know she's in good hands. The staff is always kind and professional, cannot recommend enough. read more

Always such a great experience with Scottsdale Pet Hotel! I've been bringing my two dogs here for about a year now... I've had one of my dogs for almost 9 years and the first time I ever boarded her was about a year ago here. It was tough to leave her but now I'm so confident that she is really good hands! The facility is clean, staff is super friendly, and the prices are really reasonable. They are always flexible if I am running a few minutes late or early for pick-up and drop off! Thank you for making it a little easier to leave my dogs when we go out of town! read more

We were visiting from out of town for engagement photos and had brought our dog. After the photos we found Scottsdale Pet Hotel online and were able to get Indy right in for doggy day care so we could explore and Indy could take a nap! The staff were so nice and accommodating- would definitely use them again! read more

My pets absolutely love coming to the Scottsdale Pet Hotel. I always used to feel guilty having to leave them behind when I left for a trip, but I no longer do because when we pull up to the building their tails are wagging. When they see the familiar faces of the caretakers they are excited to see their friends. The owner Laura has such a big heart for animals, I always know my dogs are well taken care of. They enjoy the extra play times and getting a bath while they're there. It is a home away from home for them. read more

Scottsdale Pet Hotel - My dogs first met at the Scottsdale Pet Hotel! My was lucky enough to adopt our newest family member from them. - Pet Groomers Near Me - Tempe, Arizona

My dog doesn't get along with other dogs and my usual Rover sitter was booked so I had to find a kennel. This place seemed affordable for individual dog care - the rooms were bigger than other kennels I've seen and the play area was large with fake grass and shade sails. The staff were friendly and seemed competent and my dog was happy and appeared well taken care of. When I did the tour I was told that their rates were going up but I would get the current rate because I checked in before the change over date and that potty breaks were included in the price but I could schedule individual playtime (since my dog can't go out with the other dogs) for an extra fee per day. I agreed to schedule one day of this but when we booked in it turned out to be a mandatory extra fee for all the days plus an extra fee per day for medication administration (she has one tablet with dinner). And then when we got the bill we'd been charged the new higher rate for the stay. I think the care here is of a high standard - just be prepared for the hidden charges! read more

I adopted Birdie (formerly known as Helen) she is exactly as described by the staff, happy and sweet. The adoption process was super easy and smooth. They were receptive to phone calls, scheduling and messages. The groomer and manager were very helpful and didn't rush the process. I am very happy and what a great dog! read more

Scottsdale Pet Hotel - Pet Groomers Near Me - Tempe, Arizona

Our dog loves going here! We go a few times a week and it's perfect for him. He knows the parking lot and gets so excited to go in. We're grateful we discovered this place and it's been a huge help in managing and exhausting our dog while at work. read more