D Pet hotels is AMAZING! I have a pocket American Bully and I hate leaving her, however I know she is in good hands and the staff there adore her!! They went above and beyond on her last visit! I was on vacation, my flight was due to arrive at 2pm, pickup time is 6pm...I should have had plenty of time however my flight was delayed twice and we didnt get in until 545....the guy working was kind enough to tell me to take my time, get my car, get my luggage, and just get there as soon as I could!! I was so greatful that he waited and I didnt have to wait until the following day to pick up my girl!! Thanks so much D Pet hotels!! read more

My dogs had the absolute best time and were so well taken care of! I received so many updates and pictures throughout their stay, and it was the best feeling getting to see how happy they were and how much fun they were having. Everyone who works here is amazing and truly cares about your pups, and it shows! This was hands down the best boarding experience we've ever had, and this will be the only place we bring our girls from now on. I can't recommend them enough! read more

Unfortunately, after everything we experienced, we ultimately decided to cancel our boarding reservation and take our dogs elsewhere. We had planned to board our dogs for multiple days in a private accommodation together, and leading up to their stay, we worked closely with Elijah. He was absolutely amazing--helpful, communicative, and made sure we knew exactly which vaccinations our dogs needed so we could coordinate everything with our veterinarian and get their temperament test scheduled. We initially felt very confident about choosing this facility because of our experience with him. We ended up needing to change the temperament test to a different day and time at the last minute, and the new appointment was confirmed with us. We specifically arranged for a babysitter for our baby so that we could bring both dogs in. When we arrived, however, it immediately felt like we were a bother. Because another dog was in the lobby, we had to wait outside with our dogs on the hot sidewalk. When we were finally able to go to the front desk, Camryn told us we did not have an appointment. Thankfully, I had the messages showing that the appointment had, in fact, been confirmed. They were ultimately able to complete the temperament test, and Caitlyn was the complete opposite of the experience we had at the front desk. She took our dogs back for their test, was incredibly kind, and did not make us feel like we were an inconvenience whatsoever. She handled the scheduling miscommunication professionally even though it clearly was not our mistake, and we really appreciated her attitude and the way she treated us and our dogs. Unfortunately, the issues continued after that. We received several different pricing quotes for our dogs' stay, and the numbers repeatedly did not add up or match what we had previously been told. Four days later, I called again specifically because I wanted clarification on the total. I was given yet another incorrect amount before eventually being told, "Oh, I'm sorry, it's actually going to be this," with another price. At that point, between the appointment confusion, Camryn's attitude, and the repeated inaccurate pricing, we simply lost confidence in leaving our dogs there for several days. When you are trusting a business with your pets, you need to feel confident that the staff is organized, knowledgeable, and able to clearly communicate something as basic as your reservation and what you are going to be charged. What was especially disappointing was Camryn's overall demeanor throughout our interactions. She consistently seemed bothered by our questions and our presence rather than willing to help resolve issues that were coming from miscommunication on their end. After receiving multiple incorrect quotes, it also left us feeling like we could not confidently rely on the information we were being given. Elijah and Caitlyn were both wonderful and deserve recognition for how kind and professional they were. Unfortunately, the repeated misinformation and our interactions with Camryn outweighed those positive experiences. Ultimately, we did not feel comfortable trusting a facility with our dogs for multiple days when we couldn't even feel confident that our appointment and pricing information were being handled correctly, so we canceled our reservation and chose to board elsewhere. read more

Gaby and her new sister, Bert, are just back from a week at D Pet Hotel in Arcadia. Bertie was dismayed when we arrived as it meant detaching herself from her two new best friends. I insisted she come home with Gaby and I and within no time she was back within the family fold. Both of them enjoyed their vaca at D Pets and are insisting we not unpack their suitcases as they may need to unwind there again shortly. Food was eaten, meds were given and treats were handed out all as we had requested. Thanks D Pet Hotel! read more

They don't return your calls Like they promise to. I took my dog to them for grooming before and they did a great job. I wanted to continue to use them but when I called for an appointment they said they had to check with the groomer and never called me back..twice. It is unfortunate. read more

The care my pet received they were f sad I attentive and loving. They cared for Peanut and made sure he was clean and ate his food

My pup loves it here! Staff is kind and it's a blessing knowing my Lucie is safe and happy!

Love D Pet Hotels! Both Arcadia & Scottsdale, but Arcadia is our primary use. Great service, great staff, friendly, attentive & super loving to the doggies. It is clear they take care of our babies. My Serendipity absolutely loves it here and the staff. She gets super excited while we drive to doggy daycare and always pulls excitedly to get through the doors so she can go play. We even get her grooming done here, and she still loves coming & playing with her doggy friends. read more

D Pet Hotels Arcadia - Pet Boarding Near Me - Phoenix, Arizona

My dog is familiar with doggy daycare, grooming and occasional weekend overnights at D Pet Hotels and always seems excited when we arrive. Recently, he was staying at the hotel for an extended time while we were out of the country. The team at D Pet Hotels did a wonderful job of giving us daily updates and working with me when my dog was having a hard time with us being away. They made great suggestions and were very flexible with making changes to his routine in order to try and relieve some of his anxiety. It is clear they really care about taking good care of the dogs and providing peace of mind to their families. I'm very grateful for their exceptional care. read more

I love this place and so does my puppy. I boarded Ebbie here for 4 nights, and I got daily updates on how she was doing and she looked so happy when I picked her up. The team here is so courteous, I wish they would run a hotel for humans! I was pleasantly surprised that the team had washed any bedding that I brought along. Thank you! I will definitely be using D Hotel again! read more

This was our first time using D Pet Hotels and I couldn't be happier. We had to do a temperament test before he was able to stay, so I knew that all the dogs were nice and that he was going to be comfortable during his stay before dropping him off. Zeppelin looked to have a great time. Every day they sent me a few photos of him. I loved knowing that he had a normal bed to sleep in and wasn't locked in a kennel all night, plus they have a night crew so the dogs are never alone. Best of all Zeppelin was able to get a bath before picking him up. read more

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We decided to board our two pups with D Pet Hotels Arcadia for 7 nights while we went on vacation. This was the longest amount of time we had ever boarded them (and the very first time at this facility) and naturally we were a little nervous on how'd they do. However, D Pet Hotels absolutely exceeded our expectations! From the initial meet and greet to pick up, the entire experience was stress free. One of our pups is 2 years old and high energy and our other is an old man (almost 13 years old) so obviously both have very different needs, but each was cared for with the same compassion. Communication between us and the staff was phenomenal. Every single employee was friendly, professional and loving towards our furbabies. We loved getting our daily updates and pictures and also added on the grooming before pick up. We will 100% be returning for future boarding needs read more

D Pet Hotels Arcadia - Playtime (private option) at their hotel - Pet Boarding Near Me - Phoenix, Arizona

Rude people running the front office. Always in a hurry. Never know if they care about your animal because their attitude is so negative.

We love this place for our fur babies and they always come back to us the way we left them, HAPPY. We leave them at D Pet for daycare and boarding and both services have been great. We love when they send us update pictures while we are on vacation. That always puts my mind at ease. My hubby doesn't seem to care as much. Lol He's like "somebody is watching them, so they are good" lol Anyway. My doggies get a ton of exercise running with the other dogs and I like that they keep the littles separated from the biggies. Check them out, I'm sure you will like them. read more

Unbelievable staff, location and service! First class all the way. Very satisfied as they went above and beyond with our little guy.

This is the only place we trust with our dog!!! We recently boarded with D Pet Hotels Arcadia for 8 nights, the night before we were to board, our dog had an accident and cut his back toenail off which landed him at the Emergency Vet. D Pet was awesome at giving him all of his medication that he was then required to take and watched him to make sure he didn't lick the area. His toenail did bleed once while we were gone and they were quick to text me to let me know they stopped the bleeding, put ointment on it and were watching him to make sure he didn't lick. We picked him up and he was happy and healthy! They sent me updates and pictures everyday we were gone. I cannot thank them enough for caring for our baby! We will not go anywhere else, and I drive 30 minutes just to board him here. Thank you D Pet Hotels Arcadia! read more

With the Arizona heat, we wanted to find a daycare for our dog so she could be around other dogs and people while we were busy with family events. D Pet Hotels Arcadia was recommended to us and it was such a great choice! We dropped off our dog Domino for daycare sessions two days in a row and she was excited when it was time for drop-off and was always in a good mood when we picked her up. The staff is also very professional and friendly :) This will definitely be our go-to daycare when needed! Thanks D Pet Hotels Arcadia Team! read more

We have a rescue that is not good with other dogs. I was happy to find D Pet Hotels (Arcadia) offers private rooms for dogs and is comfortable working with dogs like ours. I also appreciate the fact they asked for a quick meet & greet to ensure the dog was comfortable in the room. Overall fantastic experience. I'm a helicopter parent when it comes to animals, but i have no concerns leaving Kirby with these great people. Thanks again. read more

Very easy to get the dogs registered and evaluated. Our pup has fun for day visits and gets some exercise to burn off the extra energy he has. Glad we found it; everyone here has been very nice! read more

This is our go-to doggie daycare in the Arcadia area! As a WFH employee with 2 dogs and an ever adjusting schedule I can't always anticipate my super meeting heavy days. So when they do arise this place doesn't require a reservation for daycare and my pup loves it here! She does lose some self-control when we walk in the door because she's so excited to be there but that reassures me she's happy to go! Super clean facility, very friendly staff, and great location! read more

D Pet Hotels Arcadia - Pet Boarding Near Me - Phoenix, Arizona

The staff and facility at D Pet Hotel are fantastic . They go above and beyond to take the best care of their pet guests . i appreciate their consistent communications and clean spaces . read more

Love this place for daycare and boarding! When boarding, they send me multiple pictures and updates everyday on how she is doing! She is always so tired from playing after coming home from daycare, and she gets SO excited to go to daycare. The staff are very nice, attentive, and care so much about my pup! They reply to texts quickly and always answer any questions I love. read more

D Pet Hotels Arcadia - Pet Boarding Near Me - Phoenix, Arizona

Our family is so grateful to the entire staff at D pet hotels! The Arcadia team is so thoughtful! In the past, I've always worried about leaving our girl Luna knowing that no one can care for her like we would want them to, but... I stand corrected! They give us daily updates- with pics! I swear our baby girl is smiling in her pictures! Thank you guys for your flexibility and for being so caring! read more

D Pet Hotels Arcadia - Luna having a blast! - Pet Boarding Near Me - Phoenix, Arizona

I've been bringing my puppy here Millie for a few weeks now and she seems to really love it! It is super clean, smells good, and the staff are always super welcoming. They also have really competitive pricing for 6 hour daycare. I would also feel comfortable boarding Millie here if need be! read more

D Pet Hotels Arcadia - Pet Boarding Near Me - Phoenix, Arizona

Yoshi loves to go visit his friends at D Pet Arcadia. We know he loves it as he wags his tail and is trying to run to get in to see all his friends. We get pictures updates during his stay which is appreciated by our family. read more

D Pet Hotels is such an amazing place to take your pets! I've boarded my 2 kids here, and I have never had to worry about them not getting enough attention or being in a kennel all day as they get included in the doggy day camp everyday while they are there. So instead of them only having 2 or 3 walks a day (as is generally standard) they are out and about around people and other dogs basically all day starting at 7am. The staff at D Pet Hotels are also amazing at giving any special attention or fulfilling any needs for your doggy babies. My dog Farley needs to be given medication twice a day, and it was so easy to go over the routine and confirm that he will get his meds when needed. It's so nice to feel 100% confident that your dogs health is being taken care of while you are away. I highly recommend bringing your furry babies to D Pet Hotels anytime you are out of town for your overnight boarding needs :) read more

This Dog Hotel is nothing less than Incredible! Our two dogs have never been to a place to play or stay, based on us recently moving and construction happening at our home we needed to find a safe place for them to spend the days. We were never expecting for them to enjoy themselves and socialize with other dogs, one of our dogs became more healthy and she lost a little weight as she was exercising playing with her new friends. If you want happy healthy pups where you'll have no worries we can't recommend the team at the DPet Hotel Arcadia more! Thank you team! read more

We love D Pet Hotels. They were originally referred to us by a happy neighbor. Wadsworth can barely stay in my arms or on the leash when we walk into the hotel. We use them for day care and their business model is perfect. The staff is always welcoming and greets us at the door. Wadsworth comes home happy and smells great. Look no further for Doggie Day care! read more

5 stars? I'd give 50 if I could! I love this team, and they love my little Lucie! Thank you all for being such great hosts and pals for her! read more

D Pet Hotels Arcadia - Pet Boarding Near Me - Phoenix, Arizona

I used to leave my dog here quite often (3-4 times per week) for daycare. They accept cash and electronic payment, and I never had an issue paying with cash before. About 3 weeks ago they claimed that I had an outstanding balance when I paid in cash. They double charged me, and when I told the bald man at the front that I already paid he just stood there and looked at me with a blank face without saying anything. If you can't accommodate for cash payment, don't accept it! Won't be bringing my dog here again. It's a shame too because he enjoyed coming here every week. -edit- I originally gave them 1 star but they refunded me my money and apologized for their mistake, thank you. read more

Absolutely amazing and beyond our expectations! Not only was this our first drop-in daycare experience with our 4 year old Akita, but we are visiting Phoenix from out of state. The staff made us feel so at ease during our initial meet and greet, and were genuinely engaged and attentive to our needs and concerns. We dropped Kuma off the following day and he was greeted by the same familiar handler from his meet and greet. Kuma has to be kept separate from other dogs, so the supervision and one-on-one interaction definitely put him at ease. We intend to take him back in a couple days for a final daycare experience before we head home. Our only regret is that we do not have a comparable quality service near our home. We highly recommend this company to locals and out of town visitors. read more

The best place for my bestie! Wouldn't take her anywhere else! She loves it here. Runs in and is so happy to stay and play or spend a week! So glad you are here read more

We have lived in the area for a few years and have two Golden Doodles that require grooming. We also travel a bit and board the pups when we leave, but not longer than 4 days. Recently I brought in Brodie to get a groom- WOW ! They did such a great job that I brought back Blaine for a bath, nails and ears. The other groomers we have been to are good, and the dogs always looked good but the D Pet Hotel groomer was enough better that I felt okay with paying a little more. I look forward to using them for day care and overnight boarding but so far my experience is great. The only complaint is that my Medium Golden Doodle is considered "XL" for pricing. Be exact in your dogs weight when bringing them in for a cut ass pricing goes by weight. read more

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Their grooming is hands down the best! I've had my dog groomed at Arcadia and Scottsdale, both do a fabulous job! My dog has boarded at both places and he does fine! They know his personality isn't Mr. Outgoing and when he is done with playtime, they take him out. They completely understand your dog. Great place! read more

D Pet Hotels Arcadia - Abraham Lincoln! - Pet Boarding Near Me - Phoenix, Arizona

We've always boarded our dog at a facility our vet has, but they were booked for the dates we were going to be out of town. I was stressed because our guy is a sensitive baby (wait, maybe I'm the sensitive baby...) and started searching for an alternative. Luckily, we recently moved about 5 minutes away from D Pet Hotels and their good reviews convinced me to try them out. We did a short temperament test for free first, and then I had his vaccine records sent over. We had him stay for 3 nights and also added on a bath before we picked him up. I love that they just play all day, but can take breaks as needed as well--basically, they will keep your dog on whatever schedule you want. I LOVED the fact that they email out pictures of the pups every day. Made me so happy to see he was playing with the group. I'm sure people will think this place is too pricey, but it's worth it to us to find a place where we feel safe leaving our dog and where he gets play time all day. They also do drop-ins for daycare which is convenient. So happy to have found this location!! read more

I'm very grateful that I have found a pet hotel that I feel comfortable leaving my dog Gracie. I live in Buckeye was not happy with the reviews of other boarding facilities in my area. I have no problem driving to the other side of Phoenix knowing my dog is getting the best care. She gets anxious around new places and dogs, but after several visits she is warming up to doggy day care. I appreciate the staff answering all my questions and giving me peace of mind. read more

D Pet Hotels was amazing! It was my pup's first time in daycare ever, and she's never had socialization opportunities with other dogs, so I called to check in on her halfway through her stay and they gave me such a thorough update and eased my worries. Drop off was great and pick up was easy. I can't wait to take her back, and I think she'll like it just as much! read more

Loved the accommodations, daily updates with photos too! Our nervous pup was quite at home for her stay and we felt super at ease knowing she was well cared for! Thank you to the staff for an excellent job and taking such good care of our girl! read more

I have two massive puppies that are also extremely hairy and unruly. They are both about 100 pounds. I wanted them shaved. I called many places. Some places refused. D Pet Hotels Arcadia was willing and also extremely well priced for the services. I brought in my two beasts this morning. It took four of us to wrestle them up the stairs to the grooming room. I was pretty convinced they were going to call and say come get them, they're too bonkers and please don't come back. Amazingly, the only said to come and get them, they were done. And my girls looks awesome! I have shaved them before but I am terrible at it. I am so grateful they took care of this for me and did a good job at it! The facilities here are beautiful. They do day boarding and long term boarding as well. This place is really nice. Swing by and take a look around. The dogs stay in rooms nicer than some I have paid a fortune for in Manhattan! read more

Our Puppy Wadsworth absolutely loves D Pets Hotels Arcadia. We were referred by a neighbor. The minute I pull up Wadsworth knows we have arrived. He gets very excited. I can barely carry him in he is wiggling to get out of my arms and go visit with the greeter:-). The staff and management are wonderful and always remembers his name. He is clean when I pick him up and always smells good. Today he was excited to see me but wanted to go back in the playroom. Whether you are going for Daycare or an overnight stay this is the place to go with your pet! read more