I give them zero stars there is a reason they are rated 1.5 stars their place is filthy. I was on…read morethe phone for more than a half hour securing an appointmen. I specifically asked for a female tech. I was assured that the appointment was scheduled with a female and after all this particular location is called the women's center. well, I drive and arrived and waited only to find out the tech was a male and they have no female techs there at all. I was very disappointed and upset because there is a reason I wanted a female. This appointment was rescheduled for another week and because of the nature of the appointmen, I don't think they should make me wait that long. I attempted to submit a complaint. They put me on eternal hold and finally hung up on me. The process of submitting a complaint is an additional burden on the patient and they don't want to hear you out. they will never learn how bad they really are. This is not the first time I have had scheduling issues. They've scheduled me at the wrong office for the wrong imaging service and gave me the run around. All in all, I wonder how our insurances tolerate this kind of service for their members.

Staff was rude and not helpful at all. Dirty location. The male xray tech was a little too friendly…read morewith my 17 year old granddaughter. She actually said she wants to leave after she was done.

Took excellent care of my mother. Magnet designation, and non-profit to boot. Great job HonorHealth!read more

I came in for an MRI appointment. I asked for a pen and paper to communicate because I am Deaf…read more The front desk did so, but the specialist did not. He refused. Should there be any emergencies or questions, he would not address them in writing. He continued to talk over me. I asked the front desk to help us so we wouldn't have communication barriers. Deaf does not mean we all can read lips. Some can, some cannot. Some can hear better, some cannot hear well. Some can speak well; some cannot. This violated my ADA rights. This tracks the character of the center behave to the people of representation; no compassion for that. Seek elsewhere.

Came in to get some imaging done and all the staff was really friendly and welcoming. Amanda V out…read morein the front desk helped me out with any questions I had in a kind, respectful and professional manner. Everyone took care of me I recommend this place for a quick and easy process.

I've been to Desert Valley Radiology two or maybe even three times, and always get the same great…read moreservice. In and out, regardless of how busy they are, and whether I've made an appointment or not. I would say that Tuesday/Wednesday early morning seems to be pretty slow, so that's handy. The front desk folks and super friendly, as well as patient and informed. Paperwork doesn't take too long. The radiology technicians are wonderful and respectful, gentle and patient. I will probably always use this business if I need to have radiology work done.

Had to get chest X-rays for bronchitis. Whomp…read more I was literally here for 10min. I came without an appointment. Got in and out even with others waiting ahead of me. They may have been in for more complicated things. The guy scanning me was quick and professional. He said I had long lungs. News to me!!! Hurray lungs. No more bronchitis. Thanks for the quick job.

You're literally singing happy birthday to someone while my wife sits here potentially with cracked…read moreribs waiting to be imaged. This is pathetic.

They charged $100 at the appointment even when they could see my copay was $0. When I asked about…read moreit they said they would automatically refund any over payment. 4 months later after all the billing was finalized and they had received the payment from my insurance they never sent it refund. I had to call and initiate the refund. Be sure you keep track of how much these people are charging you and make sure you dont overpay. They will try to steal from you.

Wow ... BlackHawk location ... GREAT people caring and compassionate…read more Started with scheduling with Shannon ... patiently explained everything Husband and I both had DEXA scans this am ... so professional, quality of care If you need imaging services .. you can not go wrong having it done here Thankful our doctor sent us here...

What I love about this place is that it was prompt. I needed an X-Ray and I got in on time and they…read morewere able to do it quickly and painlessly. The only real foible about this place is their crappy AI phone appointment system and online system. Other than that, I appreciate the staff's timeliness and willingness to answer all my questions.

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

Great experience from scheduling with Ms. Kristine B. to check in for the MRI with Mr. Gabriel, who…read morewas very comforting. The facility is spotless, and the staff is friendly and professional.

Always Fast and Courteous - Recommend highly - excellent place to get x-rays - all should goread more

Have had many services done here. The place is clean and Front Desk Employees very friendly and…read moreproficient. I highly recommend. Howerever they don't do Mamograms

Awesome customer service, amazing techs.read more

Exceptional service with a smile and super speedy painless experience for rapid COVID test. In and…read moreout in under 10minutes with results sent to our phone and email. Thank you!!!

I had a COVID Antigen test at Formula Diagnostics. I got an appointment the same day (good!)…read more Before the test I asked if they take insurance, but said "no, but we will provide everything you need to submit it to your insurance company". So, they did a good job with my test and my results within 20 minutes. When I was sent my results, but it was missing: 1) Type of service/Procedure code. 2) Health care professional name/credentials 3) Health care professional Tax ID #. I called twice, emailed them 2 times with no replies (bad!). Then and went to the facility in Scottsdale and they said they didn't have it (bad!). Bottom line, they provide a good service if you want to pay full price. If you want to submit it to your insurance, don't believe them when they say they'll provide you what's needed to submit it to your insurance.