What I love about this place is that it was prompt. I needed an X-Ray and I got in on time and they…read morewere able to do it quickly and painlessly. The only real foible about this place is their crappy AI phone appointment system and online system. Other than that, I appreciate the staff's timeliness and willingness to answer all my questions.

Sheldon is a great tech assistant super respectful and kind as well as Shawnee they both are really…read morehelpful and respectful and made procedures go super smoothly. MRI CT SCAN

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

Valuable program for preventative care. Appointments are efficient and detailed reports are…read moreavailable in a reasonable time. Cost was fair for private pay imaging.

Seems pretty fishy to me so I'm gonna pass. My opinion. I started to sign up for a scanning for…read morethe "couples special" for $69-- which sounds great, but it is something that I wasn't made aware of until I was called by the local office. The receptionist pushed for my wife's info but because this is something that I wanted, I would not give my wife's information. I was told then that I would need to pay the full price of $599 or I would get a free consultation. Seems like something is not being revealed. So it's a 'no-go' for me. Maybe someone else has a different experience.

Friendly staff, very professional. For mammograms they offer spray deodorant for your use of you…read moreforget to bring your own. This is my second time here. My PA sends over the order and I call for an appointment. No problems getting a first thing in the morning appointment and I have been seen in time.

This place is another medical facility that totally disregards people's time and doesn't do…read moreanything to stay on schedule. Would never ever ever recommend this location. It was mandated by workers comp otherwise I would avoid this place at all costs unless you have all day to spend with These morons. Customer service is an absolute joke. If I could give them a -0 I would.......

If you have other options, I strongly recommend going elsewhere, this location is not worth your…read moretime. The front desk staff was unprofessional and dismissive. There was a noticeable lack of courtesy including eye rolling, talking over patients, and no effort to create a welcoming or respectful environment. It felt very transactional, like patients were just numbers rather than people. Also, be aware that "appointments" for X-rays are misleading. Despite receiving multiple text confirmations, the process is actually first-come, first-served. The appointment system seems to function more as a heads-up for volume rather than a true scheduled time. We waited over an hour for a confirmed appointment before ultimately having to leave. With two kids scheduled, this was completely unreasonable and a significant waste of time. Overall, the experience was frustrating and poorly managed. At a minimum, this location would benefit from better communication, more respect for patients' time, and improved customer service at the front desk. The only positive thing - the price is reasonable.

The staff at this location are amazing. Friendly and efficient, and each person is knowledgeable…read more My wait time in the pleasant front office was just about nil, and the technician who performed the MRI made me immediately feel at ease. Everything was done with top notch professionalism and I recommend them highly.

Wow I got there for X-rays super early 1:05 and appointment was at 3pm but they took me at 1:15 pm…read more Love Banner Imaging for X-rays can book appointment not just walk in only like another place/competitor. I only do X-rays here and my mom too!!! Always on time and polite... great as always

I have never had a night appointment for an MRI -- or any appointment for that matter -- but last…read morenight I did at Banner Imaging Estrella, and it was, by far, the best medical experience I have ever had. From the moment I walked in, I felt something different. I was immediately greeted by Alma at the front desk. Even though she was assisting another patient, she acknowledged me right away. Her spirit seemed to beam through the glass. Her smile, her tone, and the way she welcomed me made me feel seen and valued within seconds of arriving. I was early for my appointment, so I sat in the lobby -- but I didn't wait long at all. Soon, I was called back by Jocelyn. Her voice was calming, gentle, and incredibly kind. She provided the garments I needed for my MRI and reassured me that they would be with me shortly. There was something so comforting in her presence. Then I was introduced to Abby, the MRI technologist. She, too, carried that same kind and gentle spirit. Abby and Jocelyn worked together to help my tiny self get positioned into the machine, treating me with patience and dignity every step of the way. Before beginning, Abby asked what kind of music I would like to listen to during the procedure. "Smooth jazz," I replied. Throughout the entire MRI, she communicated clearly with me, explaining what was happening and checking in along the way. While this wasn't my first MRI and my situation wasn't life-threatening, it was absolutely my first experience receiving such outstanding, compassionate service. If anyone out there feels anxious or hesitant about undergoing an MRI, I would encourage you to visit this location. The care, warmth, and professionalism of these three remarkable young women truly transformed what can often be a stressful experience into something peaceful and reassuring. I sincerely hope the company recognizes and treats them well -- because they certainly deserve it.