I am pregnant with my first child. With many questions for Doctor Hetal Shah. However, I never…read morereally get an answer for any of my questions. I was first seeing his work partner Julie Denton. She was amazing. However, she don't deliver any babies. So, about three or four visits in I get to meet Doctor Shah (the doctor that will be delivering me). The first visit with Doctor Shah I felt very rushed in my appointment. The second time I seen Doctor Shah was an emergency visit due to bleeding the night before. He didn't seem worried at all. With no answer as to why I was bleeding. The third visit was like he remembered NOTHING about the second visit. Not even the bleeding or the Emergency Room visit the night before. With that being said about Doctor Shah. The ladies at the front disk are amazing and very helpful. The ultrasound person is amazing too. So was Julie. However, I feel I don't connect with Doctor Shah very good.

I'm here now. My appointment was at 10am, it is now 10:30am. My husband and I arrived early to an…read moreempty waiting room, we checked in and sat down. 4 other couples came in after us and have been taken back. We are sitting here still waiting for what seems to be no reason. AWFUL experience for a first time anxious mom. DO NOT RECOMMEND. Update: Medical staff is not very friendly or welcoming, little to no time to ask questions before you're pushed out of the door. May be the worst experience I've had with a doctor.

Wow!! I am over the moon at the service and kindness we received at this office. They were helpful…read moreover the phone and said there was no wait at that moment. It took us a little bit to get here and there was still no one else ahead of us. The person at the front desk is kind. The doctor and assistant that helped us were professional, good with my 7 year old, and really kind spoken. They explained everything really well. The appointment was over in a very reasonable amount of time. They gave my daughter a little stuffy as she left. I'd absolutely recommend this office and will come again if needed

Nice staff but terrible communication. I was suggested to go to a specific secondary location for…read moretesting and that my results would be back same day. It is now 3 days after and I had to call the clinic back for my results (when I was told I would get a call back same day from the doctor with my results). When I called back today, the desk lady gave me my results instead of putting the doctor on the phone to throughly explain it.

Went in today for the first time clean brand new clinic the receptionist helped us right away very…read morenice the medial assistant her name was pearl was so caring got me settled in was a smooth fast helpful appointment everyone is AMAZING!!!!!

the clinic is super efficient and amazing the girls there that attend you like Irma and Rachael are…read moreamazing ! everytime I go I get attend really fast I mostly just wait like 5 mins max I would recommend coming here.

Started see Kristin Stringer a few months ago. LOVE her. Explained what I needed and she jumped…read moreright on it. Listened, and was genuinely interested. I was shocked to find someone like her. Most medical professionals tell you what you need and don't really listen to what you want from them. Would recommend her to anyone.

Dr Steinhoff is amazing. I saw her as a teenager and into adulthood. Unfortunately, the office…read morestaff has always been rude and terrible. They made me cry over insurance issues a few years ago. It was humiliating and they did not have a drop of kindness in their voices. I was still a teenager then. I've moved around and found myself back in the area and tried to schedule an appointment. The front office staff is still as rude as ever so unfortunately nothing has changed since I was younger. They are difficult and passive aggressive. Great doctors, bad office staff. I will not be returning as patient.

I absolutely LOVE this office. The staff is so friendly and they are so sweet to us from the moment…read morewe walk in the door, to the time my kids grab a sucker on the way out. The scheduling and records department has always been so helpful and patient in helping me get my children's immunization records and insurance/billing questions. I would recommend this staff

I won't recommend this place to you!…read more Brought my kid in, confirmed he got chicken pot. But no antivirus med ordered, go home warm bath and NP said he will get worse. Same Evening my son got slightly worse but bump in his eye lid, so I called their office, took a full hour to have nurse call back saying KAREN (Md) does not feel comfortable order anti-viral medication even we went to see their pediatrician. Karen said BUT you can take my son to phx children clinic they will order anti-viral. So easy and convenient to them! What's the point I bring my son in to see you guys at all??? Just save your time goto phx children directly.

I came to Thunderbird Family Medicine a few months prior because I needed a new PCP and refill of…read moresome of my medications. I had looked around my area for clinics that were available for an appointment and they were all booked for months in advance. Fortunately, I was able to get an appointment with this clinic in a week. I saw Mickaela, one of the physician assistants on staff, for my visit. She was very knowledgeable in my condition and helped me find the best medication I needed. Mickaela was so kind and personable with her questions in order to get to better know my health, but as well as who I am as a person. This type of focus in caring for the "person" instead of just the "patient" truly is what this clinic embodies and is hard to find in healthcare. The MA Monica was so welcoming and friendly when taking my vitals, keeping me at ease. The front desk staff answered all my questions and made the process of being a new patient easy and seamless. I was even able to get lab work done in the clinic which was convenient and efficient of my time. I would highly recommend this clinic and the emphasis that they put into providing optimum care to every single person they encounter.

I started seeing Dr. Marquard because I found him on the Ehlers-Danlos foundation website. I've…read morebeen seeing the office for about seven months now, and I am extremely pleased with the care that I've received from all of the providers. Because I am a frequent user of the practice's patient portal, I do not mind the $50 administrative fee because I feel it is necessary to balance out the extra work that they have because of the patient portal. For patients with EDS, this office is a godsend as so few doctors acknowledge the disorder, more or much less treat the disorder. I appreciate the added bonus of having in-house counseling and the in-house lab. Every time I go in, I am greeted warmly and well taken care by the administrative staff and medical professionals.

Had a 3:35pm appointment and arrived at 3:15pm. I was checked in and had my CT Image taken and out…read morethe door in 15 minutes at 3:30pm. Extremely professional staff in the wait area and imaging area. I'm glad I chose this location to have my scans taken, because of the excellent quality of care and professionalism of the staff. Five Stars SMIL Medical Imaging and thank you!

Beautiful building and phenomenal staff! There are two locations here so make sure which location…read moreyou do go too.

It isn't 24 hours yelp has it listed as always open so I wasted time and gas so what are the hours…read moreof operation???

This is the worst place to come for a emergency service the girls inside are so unprofessional…read moreespecially Michelle she has no regards for humanity they do not sanitize nothing in the building I had 3 person ahead of me it took 2 hours and change