BEYOND GRATEFUL for Dr. Shah and his staff! His team, including his partner physician are truly so helpful. I wouldn't recommend any other gyno in the valley! Dr. Shah, being a retired preferred surgeon says it all. His experience is profound and he treats every item in need; ultrasound, blood work, injections and more ALL in one place! Only downfall, is Dr. Shah only comes into Maryvel clinic on Thursdays! I'll make the drive and he is well worth the wait. I'm thankful of his knowledge and help in every facet! Even his referrals for surgery were profound! Thank you. read more

I'm here now. My appointment was at 10am, it is now 10:30am. My husband and I arrived early to an empty waiting room, we checked in and sat down. 4 other couples came in after us and have been taken back. We are sitting here still waiting for what seems to be no reason. AWFUL experience for a first time anxious mom. DO NOT RECOMMEND. Update: Medical staff is not very friendly or welcoming, little to no time to ask questions before you're pushed out of the door. May be the worst experience I've had with a doctor. read more

I saw Dr. Shah for pregnancy planning and fertility and had a terrible experience. I'm so glad that I have moved on to a new OBGYN and advise you to avoid Dr. Shah and Arizona Women's Specialists. My two appointments with Dr. Shah lasted no more than 60 seconds each. Dr. Shah rushed me out as quickly as possible and didn't give me time to ask questions. He rushed to convince me to start taking prescription medications and when I asked about side effects, he refused to answer. Before I knew it I was having expensive blood work done and Dr. Shah didn't bother to explain the results of my blood tests or follow up. Every time I call their office I'm placed on hold for 30 minutes or more and no one answers the phone. Avoid this office if you want any level of personal attention. read more

WARNING- Do not go to this facility! They have disregarded my billing issues from day 1 and are trying to charge me $500, after billing to the incorrect insurance company for months! I have contacted their office multiple times regarding this issue and nothing g has been addressed since receiving my bill on 8/1. If I could give 0 stars I would. read more

Dr. Tanya Rono was the single worst OB I have ever experienced in my life. I have now switched providers thank god and am able to receive the care I deserved. At my 18 week checkup Dr.Tanya Rono told me I had an anterior placenta. Since switching providers to a better doctor I have been told I do NOT have an anterior placenta but posterior. Tanya Rono also used scare tactics to tell me my baby had a 50/50 chance of DYING of hypertension at birth if I were to continue to take my lexapro in the 3rd trimester. Obviously this is not true and I spoke with my psychiatrist about her saying this and he was at a loss for words. My new OBGYN was also astounded at a woman in the medical field attempting to scare her patients in such a way. She was incredibly unprofessional, pushy and aggressive while doing my ultrasound and I left my appointment fighting back tears Since switching to my new provider I needed to have records available for the appointments that I had at this location, and this location has LOST all of my records (including my babies anatomy scan, extremely important) and I had to do multiple tests over again at 28 weeks because my records had been lost... Do NOT go here. I don't recommend it, you will not be supported and they will lose all proof that you have for your babies health if you switch to a new doctor. I don't recommend. 0/10 read more

I recommend this place. It's AMAZING! The doctors here are knowledgeable and kind. Doctor Hetal Shah, MD delivered my son. He is professional. Julie explains procedures well! Luminita is sweet and nice! I will definitely be going back & recommending to family & friends. read more

I've been coming to this doctors office since 2014. Dr. Shah and Julie Denton are amazing. Definitely recommend the both of them.

I am pregnant with my first child. With many questions for Doctor Hetal Shah. However, I never really get an answer for any of my questions. I was first seeing his work partner Julie Denton. She was amazing. However, she don't deliver any babies. So, about three or four visits in I get to meet Doctor Shah (the doctor that will be delivering me). The first visit with Doctor Shah I felt very rushed in my appointment. The second time I seen Doctor Shah was an emergency visit due to bleeding the night before. He didn't seem worried at all. With no answer as to why I was bleeding. The third visit was like he remembered NOTHING about the second visit. Not even the bleeding or the Emergency Room visit the night before. With that being said about Doctor Shah. The ladies at the front disk are amazing and very helpful. The ultrasound person is amazing too. So was Julie. However, I feel I don't connect with Doctor Shah very good. read more

Dr.shah is the worst OBGYN I have ever seen. I waited for an hour to be seen, and when I actually was seen he spent 5 minutes with me told me to get a flu shot. The office itself is torn up. It was the dirtiest office I've ever been in. His staff is actually the worst. They are beyond rude. They hang up on you when you call and say their putting you on hold. Happened to me several times so no it was not an accident. Came in and signed a medical release for my labs. Waited three weeks for word back, no word called, they said what ? We never got that. Excuse me I came in and physically handed it too you. Oh no problem come in Friday well have them ready for you. I come in Friday as advised and they say what are you talking about? You never signed that forum. Uh yes I did and called you and you told me to come in today to pick my labs up!!!! We'll hold on we will just print them out right now. Why why why did they not just do that in the first place?? Why?? The staff is exceptionally rude. They drew my blood and my arm was sore and bruised for over a week. The whole experience made me never want to step foot in there ever again. Never. read more

Started seeing Dr. Shah when I was 20 weeks pregnant and I am so happy I made the change! He asks you so many times if you have any questions or concerns before leaving the room and makes you feel heard and not rushed. The girls up front are so sweet and remember you and asks how baby is too. We are moving a bit away from his office but I don't care about the drive I'll definitely be seeing him with my future pregnancies. read more

I'm hoping I'm able to change this review. But seeing how I was seeing a week ago and never got my results, and on top of that spent an hour and a half just to hear a voicemail. I literally just wasted an hour and a half of my day. And I probably won't even get a call back read more

Horrible customer service, the receptionist put you on hold and then hang up on you. Tried to get a simple answer and all 4 times I called I was put on hold and after a couple minutes I was hung up on. Horrible service from the people who work there read more

Delivery of my baby was as "smoothly" as I could have hoped! Dr Shah was out on vacation the day I went into labor and it happened so fast that I needed an on call doctor. But the next day Dr Shah cake and visited with me and spent time talking to me and just going over everything! Highly recommend him and his office! I'm no longer having babies but if I did I would keep him as my delivery doctor! read more

Coming to this obgyn has made me never want to experience pregnancy again. The staff was inefficient and terrible at communicating rather it was with me or each other. There were many instances I felt displeasure at this office, the worst was after having been at the hospital for heavy bleeding during my pregnancy. After being told what I needed to do if I had a miscarriage, I called to schedule a follow up, gave my info multiple times, I was then asked if I was pregnant (I'd been seeing them my whole pregnancy and I was already into my second trimester)??? What!? Staff also cut me off multiple times to ignore my questions and instead spoke to my husband (the doctor and staff). They would ask me if I was being induced or having a c section, but at the same time wouldn't listen to me when I gave instructions the doctor told me to relay. The doctor would tell me I was having a csection but the NP would say otherwise. I at one point asked for my medical records since I was traveling and had already been to the hospital during the pregnancy and the staff that took my call I guess assumed I was trying to switch doctors and put an office manager on the phone who began to aggressively try to get full payment. It also seemed like Everytime I went in the providers didn't know who I was but hadn't bothered to even look at my chart. I had a cyst which at one point one of the providers was talking about it and had to ask if it was on me or the baby, I could go on, but these are some of the main issues I had. The providers were hit and miss depending on the day, the staff was horrible, with the exception of the ultrasound techs. The ultrasound techs were the only saving grace. read more

Worst Obgyn office I have ever been to. Let alone worst doctors ever (Shah & Lacob). They didn't even diagnose my pregnancy correctly until a month after my initial visit. Saying I had a miscarriage, ectopic pregnancy, real pregnancy, back to miscarriage & again to an ectopic pregnancy. Like WTF!!! I have never been treated more like an inconvenience because I had a miscarriage & not a real pregnancy. Supervisor didn't care to address me & why I was upset on my last day in their office. On top of it all, who calls & leaves a voicemail saying you're having an ectopic pregnancy. These doctors did that's who, after they had already "diagnosed & treated" me for a miscarriage. Never once did they care for what they put a person through. read more

The girls up front at the arrowhead location are friendly. I've seen Dr.Shah since before I was pregnant. He's very nice. He's attentive and answers every question I have with such detail. I wouldn't want any other doctor delivering my baby. I gave this review a 4 and not a 5 because I do have a long wait time on the phone usually. read more

1) every time I call, there is nobody that answers the phone even if I select the option to speak to someone. 2) they took almost a month for them to call me with my blood work results, even though I called 2-3 times per week to check the status and they always said that i would get a call that same day, but guess what....i never did. I had to go to the labs website and download my lab results. 3) A few weeks ago I was just going in for a shot, my appointment was at 1:00. It was 12:45 when I walked in and signed in. There was nobody else there. By 1pm the lobby was full. The receptionist didn't come back from lunch until 1:20, with a shocked face due to the full lobby. She called me first to get me checked in. And one by one she was checking patients in. Well I had to leave a urine sample in the restroom, by the time I came back into the lobby and wait to be called it was 1:05. They didn't call me back for a quick little shot until 1:45. They kept calling everyone else back but me. So as I'm in the room waiting for the assistant to give me my shot, she asks if I left my urine sample in the restroom, I said yes. Turns out they lost my sample. I don't like the service here at all. I've had nothing but bad experiences here. read more

I love this place they are amazing and truly care for the health of you and your baby dr shah always explains everything to u and loves to answer your questions even if they might seam stupid and the best part is he makes your partner feel apart of the whole thing ty to you and your amazing staff for making this an awesome experience. read more

Literally the most ghetto & ratchet receptionists I've ever encountered. They will literally spin you a lie to get you off the phone and when you call them out for it- god forbid you say a curse word BECAUSE YOU ARE SO FRUSTRATED THAT YOU HAVE BEEN WAITING OVER 48 HOURS FOR A CALL BACK- because they will hang up on you. And when you call back, THEY CONTINUE TO LIE TO YOU STATING IT WAS A TECHNICAL ISSUE WITH THEIR PHONE LINE. They are extremely unprofessional. Literally DO NOT GO HERE FOR BIRTH CONTROL, you are far better off going to Planned Parenthood, as their provider literally told me "you should just go to planned parenthood then SO YOU DONT HAVE TO WAIT SIX WEEKS, we have patients who are more important than you" That's literally what was said to me- a patient who's been loyal to this POS office for 10 years. They DO NOT value their patients, if they're willing to treat them like this after 10 years of seeing them. read more

WAY better than the other location! The girls at the front desk are so nice here!! As opposed to the other location where they are SUPER rude and unwelcoming.. I will be going to this location from now on even though it is a little out of my way and the other location is right down the street. Dr. Shah and Julie are AMAZING and super sweet! Dr. Shah delivered my son and 2 of my nephews I definitely recommend him. read more

This is my primary obgyn. They are amazing and the staff is always so nice to me. If the waits ever long they'll give you water and make sure your ok. They delivered my daughter and now they'll be delivering my other child. Shah is an amazing doctor and I'd suggest him to any women out there. read more

Recently relocated to Arizona and was referred by a friend who came here. This office is great all the girls that work this office are so sweet. Wait times are never bad but of course if the doctor has an emergency delivery there may be times where the wait will be more than usual, but is expected after all it is still a doctors office. I've had a chance to be seen by all of the providers and they are all great. read more

This place is home. Arizona Women Specialist has been my doctor for my first daughter and my current pregnancy. I love the Saturday appointments. Free samples! I recommended this place to anybody look for a good office with good doctors read more

I'm 33 weeks pregnant and came in for a regular follow up were they just take you vitals, measure your belly and hear the baby's heartbeat. My appointment was scheduled for 3:15 and I checked in 3:10. I waited in the lobby about one hour before I was put in a room to wait another 10-15 minutes and NOBODY came in! I ended up leaving my appointment at 4:29 without being seen by anyone, I completely wasted my time and my sick time from work as I had to leave early to make this appointment possible... I want to add, this is not the first time it happens to me but other times I've just put up with it, not this time. I feel this HORRIBLE wait time is due to their 'WALK-INS WELCOME' service that pushes EVERYONE so far back. read more

.. Dr. Shah has been our family doctor for quite sometime now. He has delivered both of my sisters kids totaling at 8 babies, and through some very complicated c sections with one of my sisters. Once it came my turn and I found out I was pregnant there was no doubt who my doctor would be. I am a first time mom and a very young one at that. I am 21 years old and being so young I have so many questions and concerns. Dr. Shah eased any and all concerns I had. He is very patient and knowledgeable. He is also very easy to connect with. He gave us his personal number in case any questions came up after appointments which made it so easy because there were times where I had a ton of questions but went blank when asked. His staff is beyond nice and answer any questions regarding service. Once checked in we've only had to wait 5-10 minutes before being seen. The office is well organized and very clean as well as the ultrasound rooms. We have had nothing but great service and if we do decide to have more children or if other family members do Dr. Shah will be the doctor to deliver. read more

Beautiful location and very clean facility. The staff has always been friendly. I like how there's always plenty of patient families pictures posted in every room from deliveries Dr Shaw has done. He seems much more caring and patient with me than my last Dr i had during my first pregnancy and for that I'm grateful. At times, the appointments can seem overbooked and run a long time. My longest wait was 2.5 hours total but the next visit was only 10 minute wait and very quick. I've also been given an ultra sound every visit (I'm 6.5 months now) which i really like and most of the pictures given have been clear and capturing cute moments. read more

This is my first pregnancy and I am very satisfied with all the help I have gotten here at Arizona women's specialists. All the nurses are great and answer every and any question I have. Dr.shah is great as well! I'd recommend this place to anyone in the future. read more

First of all I will never go there again!!! Although the front office lady was Amazing and I loved her and the ultrasound technician was so sweet and awesome the rest of the office was awful !!! I was asked to give a Urine sample and put into a cabinet. First off in a Dixie cup ??? No wipes like the sign said to do , trash can over flowing onto the floor paper towels were in the toilet half wet and The the cabinet had 12 other Dixie cups sitting there and 4 other just sitting on a table in the bathroom wow that's odd. Went into the room were the Doctor was going to look at me . As I'm sitting there feeling very upset that at the ultrasound she said I had cysts on my cervix and several on my ovaries one being 1 1/2 CM reason for having a period for 23 days . My garments off from the waste down (feeling vulnerable ) I look over and there is blood on the eye scope the doctor uses (not mine as I just got into the room) . The Doctor comes in with an intern (not even asking me if it's ok for him to be in there ) I usually only have females as it makes me uncomfortable. I am concerned as the cysts they found I managed to be ok with it (Cancer of the female parts was found in my mother and grandmother) . Having two other people looking at my lady parts suddenly got me so nervous I didn't mention the blood I saw . Dr Shah begins the process which he didn't explain and in severe pain as he was taking tissue from my inner uterus . I had no idea he was going to do that!!! All done I quickly get up As he starts to talk to me (as he could see my utter shock and confusion ) I stop him because I now have blood running down and ask if this is normal he hands me a paper towel and says bye and runs out of the room . No follow up nothing tried to find him and an office personal said he wasn't available Wow . I haven't slept partly from pain but partly from shock why didn't I just get up and leave from the first red flag.. I'm so confused about what happened and him saying cysts are completely normal??? I didn't receive any post op instructions nor follow up NOTHING!!! Not only was this office very unsanitary but the patient care was awful !!! read more