The customer service is not good and unprofessional. They don't want to pick up the phone or answer the phone and follow up with the patient. Whatever that you have concern or question regarding about your medical they not even want to answer you and they only want you to make an appointment to come and see them but when you come and see them, there's nothing to be done read more

I wanna start by saying this is the best obgyn I've been to in Arizona!! My doctor was Maria and she was so fantastic! I had left banner family medicine and switched to here due to being treated inappropriately. I was 38 weeks and scared of such a sudden switch but I did not regret at all!!! Maria also delivered my baby . I had such a quick delivery she was very informative she checked on me and my family even after delivery!! I truly am so glad I chose thunderbird obgyn . Just delivered my happy healthy 7 pound 8 ounces beautiful baby boy September 15 at 9pm THANK YOU MARIA GOD BLESS YOU read more

Thunderbird Ob/gyn - Info - Obstetricians & Gynecologists Near Me - Glendale, Arizona

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(Written by my wife): If you want a doctor who will tell you what to do and be disrespectful when you want to make your own choices about your healthcare, this is the place. I absolutely loved my ultrasound tech, she will be the only person I miss from this center. I felt like I was given no control over what they had done and I was inconveniencing them by wanting to do things differently. Dr. Charles has her way of doing things and seems unwilling to stray from these routines. That's not my style, so I can't recommend this OB. read more

So let me start by, I've been coming here for 4 years. All FOUR times, have been nothing but issues, and they were just the yearly well-woman exam. Easy right?! FIRST VISIT- I expressed a possible issue with PCOS diagnosis. So, they did a cbc to check all my bloodwork. I called about a month later after not hearing anything... turns out they had no record of labs being drawn. THEY DREW MY BLOOD IN THE OFFICE! SO, WHAT HAPPENED TO IT? SECOND VISIT (following year)- For some reason, the front desk scheduled me with a different doctor. EVEN MY DR WAS CONFUSED and came into the exam room to "take over" the exam because the front desk screwed up. Mind you... I also had to wait about 30 min past my appt time to even get taken to the back. THIRD VISIT (3rd year)- I ended up waiting 1 hour until I finally went to the desk to ask how much longer it would be. The girl was confused that I never got called back and didn't even notice I was sitting there the whole time. 3 months later, my Pharmacy needed approval for a refill on my medication, contacted the office and never recieved a response. I eventually went to my PCP to get the medication since this office clearly couldn't handle a simple refill on an rx they THEY prescribed. FOURTH AND FINAL VISIT (4th year)- Let me start off with the fact I NEVER recieved a reminder call. When I called 30 min before check-in, to confirm my appt, the girl said it was noted that they called the previous day and left a voicemail at such-and-such time. Totally false, I had NO missed calls let alone a voicemail from them! Someone clearly didn't want to do their job of confirmation calls and just inputted BS. So I arrive 20 min early to fill out updated paperwork. I sat in the waiting room until everyone had gotten called to the back and left. The second round of the waiting room getting full and the other pts getting called back, I finally went to the desk and said I needed to reschedule because I've been waiting for an hour. The girl (who checked me in btw) asked me who I was. I told her this is the 2nd year in a row of somehow forgetting I'm in the waiting room well past my appt after I've already checked in. She got on the phone and said the Dr was supposed to be in at my appt time but no one noticed she never showed up and maybe she's in delivery. Seriously?! Mind you, I did NOT blend in with any other patients in the waiting room. I also got up several times that every patient saw me. No one in this office seem to care about the patients let alone their job. Don't go here. read more

Do not go to Scott Gulinson. He is the worst. He performed my hysterectomy and didn't tell me I would lose all the parts I did. Then after my post visit he surprise exclaims my bladder isn't where he put it. And just chuckles about it. He was rough and rude. He didn't listen to me and he left me very defective. Don't trust him. read more

Not the best place to schedule an appointment. They called to confirm my appointment then told me they rescheduled, I called to verify my appointment and they tell me I don't have one. This all happened within six months. read more

buen lugar si estás buscando para atender de tu parto la doctora josefa me atendió y muy profesional desde las vicitas en su clínica asta que fui al hospital recomenda read more

Dr gulinson did a great job delivering my baby c section and with the surgery itself. I was also glad he determined I needed a c section when he did. Everything else though wasnt good. I had a high risk pregnancy with GDM that was diagnosed in my opinion late after 30 weeks considering I have PCOS l should've been tested earlier. Dr. Gulinson also IMO had a bad bedside manner making comments like smooth sailing thru this pregnancy (it wasnt) and things like that. He also hardly educated me on anything preg related and when I got my dx of GDM just deferred everything to the specialist and didnt tell me anything about it (its kinda scary when ur first dx). There was also no follow up on my sugars after pregnancy which I was told is protocol. I just felt like things would get missed like that. Also when I went to get a simple lab one time i waited over an hour due to the front desk not realizing I was there to call me back (this office is very disorganized). If u dont want to feel like just another number (always tons of patients in office) and u have a possibility of a high risk pregnancy def recommend going somewhere else. read more

helpful in person. however, i called 5 times and was placed on hold each time then hung up on. very frustrating because it is their job to answer the phones regardless of how busy it is. i'm also in customer service and this is just immature. if they don't want to answer the phone they would be better off working somewhere else. read more

This establishment is not a great place to go to. For starters the office ladies are terrible and rude. They never call you back after they say they will. I would schedule an appointment @ 2:30 and wouldn't be seen till 3:30 or 4. This would happen at EVERY appointment. The office staff wouldn't apologize or say there will be a wait. Dr Apigo was great in the beginning. She made me and my husband feel welcomed and secure with my pregnancy. I told her I wanted to avoid a c-section at all cost because of personal reasons. Towards the end she changed. She mentioned I would need a c-section because my baby was measuring bigger and she would get stuck. Dr. Apigo didn't try ripening or trying other alternatives. She went to I need a C-section. I was very upset because she was going against my wishes. Long story short my baby only weighed 8lbs 7oz and was healthy. When I checked into the hospital all the staff asked why I was getting a C-section and I told them that my OB said my baby was too big. They looked confused and gave me a blank look like that doesn't seem right. I think the reason why Dr. Apigo wanted me to get a C-section is because of financial gain. At my 6 week post I tried to talk to Dr. Apigo about different solutions we could have tried instead of going to a C-section and she didn't really give me an answer besides she doesn't have a crystal ball and she can't tell me the future. Then she brought up saying she is on a malpractice board and this is not a malpractice situation. I wasn't accusing her of anything but trying to talk to her. I was trying to understand her way of thinking and why she chose C-section automatically instead of trying different alternatives. Dr. Apigo ruined my chance of my 1st birth being vaginally. I would avoid this place. Not a great establishment. You will waste so much time just by sitting in the waiting room. read more

My experience in this office of many is with Dr Gulinson not Dr Gallaso. First note- the overall atmosphere & impression of this office is drab, sad, worn and impersonal. Usually the "baby doctor" is fun to go to. Babies. Pregnant moms. Excited dads. Smiling expectant families gathered in the waiting room. Happy right? Not here. Check in. Sign in with staff that seem so overloaded, disorganized & disinterested. They call you up 3/4 times to get situated: please sign in. Go sit. Come up w/ insurance & ID. Go sit. Back up here, you owe us from last time. Go sit. Ok now get up here & pay us co-pay for today. LOL Wait, I have to pay a co-pay for surgical follow up? Add Dr wants multiple follow ups for the same surgery? Crazy. When mentioned, a clerk stated "you pay a co-pay here every single time you come here." Righto. Why can't they do all those steps in 1 meeting at the window? Glad I wasn't pregnant and doing all that unnecessary up and down. Check out. Just about as fun. Phone on ear, disengaged talking to you to re-book in snippets while clicking back & forth on whomever they are chatting with on phone. Had that happen multiple times. Appointment paper handed to me with out so much as eye contact or even a goodbye. Again, overloaded. So much so that the stress shows through. It's a 1 stop shop. That is a plus. Blood clinic inside. There was 2 attendants, in between break coverage I think. I dunno. Was awkward. Not alot of words or friendly talk to me. Just sit in this closet, "confirm your info" pretty much. Don't remember the ultrasound Docs name. That was a one and done cold experience in more ways than one. They are slow to get info to billing (that was actually stated to me) and you may get a big surprise bill months down the road when they catch up with paperwork, as I did. Undivided personal attention not in the mission statement here. For these reasons alone there is little desire to choose this office anyways. Actual Dr experience - found this place to establish as new patient for full gyno services instead of using my NP. Getting nearer to menopause & add later for my teenage daughter to connect, thought best for future. I do give thanks to Dr Gulinson for finding a terrible issue that required surgery. Note- he would not order a relaxer med prior to surgery. They prefer that but I was so scared & a crying mess, full of intense fear as they wheeled me in to surgery room. No easy way to put this, getting tied down & spreading legs open to everyone in a cold room with blinding light was something I would have preferred with a relaxant. Months later, thinking back, I am still traumatized by how thoughtless, terrible & anxiety inducing that was. Never have I felt that way in other past surgeries. Onto another follow up & for results from that procedure, I requested a swab for ph imbalance while I was there (which usually you get a script for, remember this part.) Common occurrence for me the past year with NP. Typical issue moving into menopause. Took swab. Now sitting up, naked waist down w/ only the paper sheet over me, says I should come back in a month, again. He whips out my blood results. Goes over them quite thoroughly saying my numbers all suggest I need testosterone therapy & how handy dandy /s that he has a pay clinic that can provide those services! Hands me all kinds of books & paper for his medspa (I have pics if you like) and spends immense time explaining all the stuff I "need" there... even includes the can treat for my low thyroid issue he sees my blood numbers are low on... I am screaming in my head "did I just get poached???" I felt down right violated in this position. When I asked defensively, can you treat my thyoid nodules too? No, we don't do that. What? You would try to treat a low thyroid patient w/o the full scope of what could be causes? Sadly, trust & confidence was lost right there. I ask, what if I cannot afford your pellets? Shrugs shoulders. Wow. Maybe I am picky but this seemed wrong. He was about to walk out leaving me feeling I had no recourse at this office. I piped up... may I have my test results I came for? Shuffling papers for answer... your're fine, negative. Get dressed. Then I kinda had to flag him down standing at the computer to ask, will you be calling in a script for me? Yeah, yeah, wave. The end part - made the 1 month appt. While waiting for script that never arrived, the thought of going was a stress to me. On reminder call to show up I decided to cancel which was in amply time. Ting... got a pharmacy notification for script filled for the ph imbalance medicine, a MONTH LATER! They called again for I think missing the appointment or another reminder?! LOL I almost lost it explaining when & who I cancelled with and to tell the higher ups that the script showing up a month later and this ridiculousness of scheduling dept. not properly canceling were yet more reasons I was done doing "care" here. read more

Dr. Galasso is the most compassionate, sweet doctor I have ever encountered in my life. He genuinely cares for his patients and the babies he delivers. I would highly recommend him. As for the office staff, they are all so sweet and caring and care about their work and the patients. This is not common anymore, but common of Thunderbird OB/GYN. read more

Today was my first visit with Dr. Charles and it was great!! From check in, the consult, labs, to check out! Awesome!

Just had my first apt here. The staff was very friendly and Dr.Galasso was very informative and compassionate!

After a 2 month wait to get in I was very excited to find a new gyno unfortunately I draw the line at an hour of waiting. I'll never understand why drs offices overbook so egregiously, is greed really that much more important than patient satisfaction?! read more

absolutely love my obgyn dr apigo at this office

I have been going to see Dr. G for 14 years now. I wouldn't see any other obgyn in Phoenix! The wait time can get long, but I'd wait for it!

Best group of Ob/Gyn's out there! (say's the husband! but they do really care!!)

Dr Scott Gulinson is amazing! Very professional and efficient. He must have lots of patients but still remembers conversations and details from previous visits. Most times I was in and out (of the exam room) within 15/20 minutes unless I had questions. Only one time I had to see another doctor, Dr Gulinson was on vacation, and she was good. The office is great about calling to reschedule my appointment on the same day if Dr Gulinson had to go deliver a baby. read more

Had my 1st baby and trusted Dr. Galasso since the 1st time we met him, he is compassionate, fun, answers all questions, instills confidence and is very easy to get a hold of as well as his medial assistant Francisca. I have found my OB/GYN for life! Had also encounter with Dr. Kaufman in delivery and he is an expert as well, although, I have built my experience with Dr. Galasso and will remain his patient until he retires (hopefully not soon). There is a wait to see the physicians but to me, this practice is worth the wait/ They give time to patients and also work with you. I love that they deliver most of the babies at Thunderbird Hospital next door. read more

Dr. Apigo has been my OBGYN for both of my pregnancies and I highly recommend her! It is very hard to get into the office if you're new due to so many people wanting her but schedule while you can! read more

Dr Kaufman is flat Amazing! When i was pregnant, he did everything he possibly could for me to make sure everything was going smoothly...even answering all of my questions ( no matter how dumb i felt on some of them!). He was already at the hospital the night my son was born for a surgery, but came and saw me as soon as he could. Even the nurses (i love Margie) and receptionist staff are complete sweethearts. The only reason for 4 stars is because the ultrasound tech with short blond hair makes it obvious she doesn't want to be there. She hurries everything, doesn't want to answer questions, and got upset because my (at the time) year old nephew started crying. You're an ultrasound technician in an OB center. You should know babys cry. All in all, i LOVE these people, especially Dr Kaufman! read more