Infertility is not easy to deal with. Period. But this team is amazing…read more From the gals up front to the MA's that lead the way (I'm looking your way Christina and Jackie) . They get to see the best and worst of you and keep an amazing attitude. Once you move on from IUI's to IVF you work closely with Lisa, Yvonne and obviously Dr. Troche. I have a special place in my heart for Yvonne because she's the one that had to deal with all my obnoxious calls and emails with Rx questions or any of the many concerns/questions that had a tendency to arise. Lisa, what to say about Lisa. She's such a goof ball and just makes you feel so comfortable even when shes affectionately teasing you . Dr. Troche is also a goofball who'll make you feel comfortable and reassured even when times aren't such. If you're wondering if a success happened right away, well let me tell you that I don't just know most of their names because I have a great memory. Its because real people spent real time addressing our needs and my body's uncooperative ways. Our loses were their losses and our heartbreaks were their heartbreaks. I'm an active participant in the IVF online support community and I can't tell you the number for times that RE/IVF clinincs/Drs have run people through the IVF gauntlet without running the proper testing. (IE, running multiple IVF cycles and not performing a HSG (hysterosalpingogram) only to later find that they had hydrosalpinx (water obstructed tubes). How heartbreaking! Again, treating/dealing with infertility is not easy but if you're looking for a place that will pay attention to the details, run proper testing, and take your dream to be a parent to heart. THIS.IS.THE.PLACE The only thing I really wish they had available is an emergency nurse line especially for the medications because of course all the goof-ups never happen during business hours although of course the Troche team always came through. (Like that one time that I poured the wrong amount of sodium chloride in the vial of Menopur and it was my last one...lol)

So, I've been waiting for this appointment for about a month. Need some test done. I knew I had to…read morepay so I thought... I'll use care credit. I get there, she takes my last name... Then give me the balance, I tell her I'll use care credit & her response was we don't take it & give me my ID back. Nothing else! She didn't offer to reschedule or nothing! She was on the phone the whole time! This place is not worth it! Now, I need to find a different place & let my Obgyn know.

I worked with Kathy when she was an assistant midwife with Alma Midwifery and Birth Center in…read morePortland, OR. This was 7 years ago. At the time I really thought she was the lead midwife. When I learned she was the assistant I was shocked. Kathy took charge in the most gentle and kind way every time we met. She talked me through everything, was meticulous about getting my consent every time she touched my body, and always had a warm smile on her face. Kathy was the midwife in the team of 3 that met my wife and I at my home to monitor my labor before going to the birth center. She helped me stay in the best position so that I could move labor along and she was a calm, steady and encouraging presence when I was in a tremendous amount of pain. I remember feeling absolutely done at one point and telling her that I changed my mind and wanted to know the dilation of my cervix. I said I wanted to go to the hospital and that I couldn't do it anymore. She respected that I changed my mind and told me that if I had made it to a seven that it was time to go to the birth center, but that if I wasn't yet at seven that we would talk about it again. She then checked me and it was time to go. She reminded me that if I was at that point of wanting to give up that it likely meant I was in transition. And that was true! Kathy was just all around amazing through the whole experience. I could not have done an unmedicated birth without her. Needless to say, I highly recommend working with Kathy.

Wonderful offices; nice to see a new mom in a very important business! The Paxtons are great…read morepeople.

Literally every person we have met here, from the front desk to the doctors, has been so incredibly…read morekind. MARIA at the Phoenix location is an ANGEL!!!!!! I was so nervous about surgery and she was so kind. Also Dr. GUNNALA is the sweetest guy ever. He made me feel so comfortable when things were scary. Shelly was amazing too (and funny). Our lab tech got blood every time on the first try. Tara was so patient and explained everything to us so well.

We had a great experience at SWFC. We worked with both doctors at different times in our journey,…read moreboth, extremely compassionate. The entire team was great from our NP Shelley, to all the nurses we dealt with. 5/5 recommended.

My visit to Dr. Tay was fantastic. The staff was very professional and, made me very comfortable. I…read morehad a very short wait time. My procedure went very well. Dr. Tay very professional yet, was conversational in so far as talking to me about me, keeping my mind busy while he performed my procedure and showed concern for my comfort level as well as keeping me informed on his progress. All my reading led me to believe that I would suffer some discomfort from the procedure I had, I have had none what so ever. I highly recommend Dr. Tay.

Today I received a call from an employee at Dr Tay's office at 3:15 p.m…read more Husband had an appointment set for the next day at 9:30 a.m. just to be told that he is not in network and that if he keeps this appointment he will be charged for the visit. First the time notice, I have no time to make another appointment, second he has been with this doctor for more than a year with the same insurance, third the person that call to inform us of this was very unprofessional and basically said that because they are having a problem getting paid from the insurance company which is not a patients issue. Money over patient care. What happened to the oath of do no harm, by not able to keep this appointment he is at risk for infection. First give more time to find a replacement, second train staff to talk to patient with respect and dignity, third do not take it out on patient when issues are over money and insurance company. This is not a doctor issue but a staff issue

While the office staff is less than to be desired at times, Dr. De Salvo is a great find as is his…read morenurse Debbi. I was early to my appointment the other day - and was in and out before my actual appointment time, and didn't feel rushed. Being 35 weeks pregnant and with 2 little ones waiting on me at home with their dad, that was a treat as I dislike the appointments towards the end of pregnancy as it is :) My favorite part of this office is the in-office ultrasound technicians. Unlike my previous OB/GYN, I don't have to schedule appointments with a separate ultrasound technician out of office.

I just moved here about 6 months ago from California & was recommended this place by a co-worker. I…read morerecently had my first OBGYN appointment here, I walked in & immediately was welcomed & helped, there was no wait & everyone was extremely friendly. My doctor, Dr. Brown is the best & I couldn't recommend her enough!!! She made me feel so comfortable & not awkward at all like most OBGYN appointments. I look forward to continuing to receive care here. :)

Dr. Moffitt and his entire team are very professional, knowledgeable, and caring. I felt very…read morecomfortable with everyone. Communication was excellent! Any questions I had throughout my IVF process were all answered very fast through the patient/nurse portal or Dr. Moffitt would call me directly. I had my eggs frozen for several years until I decided to make embryos with my new husband. I am currently 36 and my husband is 43 years old. We came out with 14 embryos did the genetic testing for 8 of them and our first embryo transfer was successful! We are truly blessed and are excited to meet our baby boy soon! Thank you Arizona Reproductive Medical Specialists for helping us start our family! We will see you again for our next embryo transfer.

started my fertility journey in June 2025. My first impression of Arizona Reproductive Medicine…read moreSpecialists was actually great because they offered a first responders discount, which a lot of clinics don't do. That was honestly one of the main reasons we decided to go with ARMS. However, once we started the process, my experience was very mixed. When we first met with the doctor, we maybe spent a minute with him. There was no personal relationship, no small talk, nothing that made us feel like more than just another patient. It was very straight to the point, which was disappointing because I know many people build really supportive relationships with their fertility clinics. When I went in for my SHG, I was told it looked like I might have something called an isthmocele from my previous C-section. The doctor said I might need surgery to correct it, but it really wasn't explained to me in detail. I was basically told I needed to find a doctor to repair it. When I asked if we could proceed without repairing it, I received a message saying that if it wasn't corrected, he would not move forward with a transfer. They referred me to a doctor at Mayo Clinic, but after doing my own research I found out that only two doctors in Arizona actually perform this surgery. Thankfully I found my OB, and we were able to schedule surgery quickly to repair the isthmocele. After surgery, I contacted the clinic and was told I would need to have another SHG done in their office. This was confusing because the surgeon who performed my surgery was already planning to do one himself and clear me for transfer. The cost of having the SHG done at the fertility clinic was also significantly higher than having it done with my OB. I finally had to be very direct and tell them I would not be repeating the test there and that my surgeon would be clearing me. This is also when I began having problems with the Phoenix front office staff. Every time we visited the office it felt like we were interrupting conversations. One time I called to ask if they had received my surgical reports. The front desk told me they had not. I asked them to check again because my surgical office had just faxed them while I was on the phone with them. They said they still didn't have them. I called again a few hours later and was told the same thing. Finally, I gave them my date of birth and asked them to look again. As soon as they searched correctly, suddenly all the reports were there. On top of the confusion, the staff member was extremely rude. Working in a fertility clinic, you would think the front office staff would show a little more empathy considering what patients are going through. Unfortunately, that empathy was really lacking, and it often felt like they just didn't care. I do want to say that the medical staff who helped with my transfer were absolutely amazing. They were kind, supportive, and made the experience feel special. Honestly, that is the only reason I'm giving this clinic even one star. In the two hours I spent with those medical assistants, I felt more cared for than I had during most of my time with the clinic. Communication with the office overall was extremely difficult, and I'm very disappointed that the experience didn't match what I hoped it would be during such a difficult journey. We did get the result we wanted, and I'm currently 11 weeks pregnant, which I'm incredibly grateful for. But if I had to go through this process again, I would not let the financial discount influence my decision. My final negative experience happened on March 4 when I called to have my records sent to my OB after graduating from the clinic. The front office staff member who answered was blatantly rude to me while I was on speakerphone at my OB's office. Even the staff at my doctor's office were shocked by how the conversation went. Because of my experience with the front office staff, I would strongly encourage the clinic to reconsider who they hire in those positions. When women are going through infertility, the people around them matter so much. Compassion and communication are incredibly important, and unfortunately this office made an already difficult process feel much harder than it needed to be.

This was genuinely one of the best experiences. I was very thankful to have found this amazing…read moreoffice and wonderful staff. I was cared for my entire pregnancy and even visited in the hospital by nearly all the midwives. While my labor and hospital stay was traumatic the staff made me feel comfortable and seen. From an emergency c section and my baby being taken to the nicu they helped me the entire was and their support was unmatched. I have now referred two friends here and I know they will receive the best care.

I went today for what is hopefully my last annual visit and i will say i was PLEASANTLY SURPRISED!…read more Not only was the staff kind and friendly Cindy at the front desk was darling and kind and helped me complete the "FORMS" that i thought were done but werent so she took care of them in a second. Then i was greeted by the MA, Diana, and what a delight she was! Friendly kind and personable yet professional. What a refreshing change from other experiences i have had there...highly recommend! And Topping on the cake of course was the exam by Heather Williams, CNM,WHNP and i will tell you i couldnt have been more pleased. Kind and professional and the first full exam i have had without any pain. She was patient allowed time for questions and concerns and was sincerely flattered that i thanked her. What a great experience considering the topic....lol. I would recommend them to anyone!!! Oh and i did promise Carol that although i did not have interaction with her for the appointment i would not leave her out she was at the front desk and seemed very kind.

This is my second baby I'm having and in my last review I said, "Any future babies I have I will be…read moregoing back to Dr. Branaman." I've kept my promise! I'm delighted to be back under Dr. Branaman's care! Everyone there is still wonderful and sweet! Front desk ladies are very welcoming and always have a smile on their faces! Amber is very nice when she checks me in through the back! They've updated the furniture in the waiting room and it's really lightened up the space! Nice big comfy couches. New chairs and decor! I still have about 4 more months to go and I'll give a final review then but I guarantee you my thoughts won't change. This place is perfect and all the lovely ladies there are perfect. Stop looking elsewhere for obstetrics or gynecology because this is the place you need to be!

I had all my OB visits with Dr.Branaman. She was fantastic and took me in after transferring from…read moreCalifornia. She is funny and overall just wonderful! She has a nurse or NP named Lauren that is FANTASTIC!! I called the office as I was on the elective induction list and learned that the hospital was very busy, I knew I wasn't going to get in. Lauren did my membrane sweep and went into labor the next day! Not only that, Lauren gave me AMAZING resources on lactation specialist, and a circuit to help baby get in position. I had a Dr.Gonzalez deliver my baby and she was amazing. The things I loved about her is she took her time suturing me back together and made sure I was comfortable. Wonderful experience at Banner Thunderbird.

Dr. Dani is an incredible professional that gets to the root of your health issues to help you fell…read morebetter! She specializes in women's health, pain management, and primary care and currently has two locations in the valley. If you're ready to get well, get an appointmtment with Dr. Danielle Lewis, NMD!

Dr. Dani is the best! There was no one size fits all treatment. She asked questions and listened,…read moreand then did the exam and prescribed treatment. Oh, and she didn't race me out of the office after 10 minutes.