My husband and I cannot say enough amazing things about Advanced Fertility Care. Every person here…read morewas incredibly caring during our fertility journey and we will forever be grateful for the work they did to ensure we were informed and ready to take on the next step in our journey. Dr. Zoneraich was always friendly, straight forward, and willing to answer our questions. Dr. Peterson was knowledgeable and always helped us feel at ease during our interactions. Kelly did a majority of our procedures and was absolutely fantastic. She made us feel extremely comfortable and hopeful along our journey. Taylor was also incredibly kind and it was refreshing to have a friendly and familiar face at appointments. Last but not least, Savannah was truly my savior in this process. She answered all of my crazy questions, checked in regularly, and really helped us keep our sanity during this journey. We truly cannot thank the team enough for the patience, care, and compassion they showed us. After trying to conceive for 6 years, it is a dream come true to be expecting our first baby in December. If you're looking for an office with a stellar team that will treat you like family and put your mind at ease, look no further. Graduating from the clinic was a bittersweet moment, but they'll forever hold a place in our family!

Pinnacle Fertility (formerly Advanced Fertility Care) is an exceptional team of fertility care…read morespecialists. With their care and expertise I have one son and a second on the way. Everyone at their offices are thorough, thoughtful, and knowledgeable. I would like to mention a few standouts: Jocelyn, Kate, Dalet, Allison, Kelly, and of course Dr. Z. Thank you to this amazing team for making my dreams come true and my family possible.

Infertility is not easy to deal with. Period. But this team is amazing…read more From the gals up front to the MA's that lead the way (I'm looking your way Christina and Jackie) . They get to see the best and worst of you and keep an amazing attitude. Once you move on from IUI's to IVF you work closely with Lisa, Yvonne and obviously Dr. Troche. I have a special place in my heart for Yvonne because she's the one that had to deal with all my obnoxious calls and emails with Rx questions or any of the many concerns/questions that had a tendency to arise. Lisa, what to say about Lisa. She's such a goof ball and just makes you feel so comfortable even when shes affectionately teasing you . Dr. Troche is also a goofball who'll make you feel comfortable and reassured even when times aren't such. If you're wondering if a success happened right away, well let me tell you that I don't just know most of their names because I have a great memory. Its because real people spent real time addressing our needs and my body's uncooperative ways. Our loses were their losses and our heartbreaks were their heartbreaks. I'm an active participant in the IVF online support community and I can't tell you the number for times that RE/IVF clinincs/Drs have run people through the IVF gauntlet without running the proper testing. (IE, running multiple IVF cycles and not performing a HSG (hysterosalpingogram) only to later find that they had hydrosalpinx (water obstructed tubes). How heartbreaking! Again, treating/dealing with infertility is not easy but if you're looking for a place that will pay attention to the details, run proper testing, and take your dream to be a parent to heart. THIS.IS.THE.PLACE The only thing I really wish they had available is an emergency nurse line especially for the medications because of course all the goof-ups never happen during business hours although of course the Troche team always came through. (Like that one time that I poured the wrong amount of sodium chloride in the vial of Menopur and it was my last one...lol)

So, I've been waiting for this appointment for about a month. Need some test done. I knew I had to…read morepay so I thought... I'll use care credit. I get there, she takes my last name... Then give me the balance, I tell her I'll use care credit & her response was we don't take it & give me my ID back. Nothing else! She didn't offer to reschedule or nothing! She was on the phone the whole time! This place is not worth it! Now, I need to find a different place & let my Obgyn know.

Wonderful offices; nice to see a new mom in a very important business! The Paxtons are great…read morepeople.

I worked with Kathy when she was an assistant midwife with Alma Midwifery and Birth Center in…read morePortland, OR. This was 7 years ago. At the time I really thought she was the lead midwife. When I learned she was the assistant I was shocked. Kathy took charge in the most gentle and kind way every time we met. She talked me through everything, was meticulous about getting my consent every time she touched my body, and always had a warm smile on her face. Kathy was the midwife in the team of 3 that met my wife and I at my home to monitor my labor before going to the birth center. She helped me stay in the best position so that I could move labor along and she was a calm, steady and encouraging presence when I was in a tremendous amount of pain. I remember feeling absolutely done at one point and telling her that I changed my mind and wanted to know the dilation of my cervix. I said I wanted to go to the hospital and that I couldn't do it anymore. She respected that I changed my mind and told me that if I had made it to a seven that it was time to go to the birth center, but that if I wasn't yet at seven that we would talk about it again. She then checked me and it was time to go. She reminded me that if I was at that point of wanting to give up that it likely meant I was in transition. And that was true! Kathy was just all around amazing through the whole experience. I could not have done an unmedicated birth without her. Needless to say, I highly recommend working with Kathy.

Literally every person we have met here, from the front desk to the doctors, has been so incredibly…read morekind. MARIA at the Phoenix location is an ANGEL!!!!!! I was so nervous about surgery and she was so kind. Also Dr. GUNNALA is the sweetest guy ever. He made me feel so comfortable when things were scary. Shelly was amazing too (and funny). Our lab tech got blood every time on the first try. Tara was so patient and explained everything to us so well.

We had a great experience at SWFC. We worked with both doctors at different times in our journey,…read moreboth, extremely compassionate. The entire team was great from our NP Shelley, to all the nurses we dealt with. 5/5 recommended.

I've seen Dr. Tay several times over the past six months for prostate cancer, and my experience has…read morebeen very different from some of the other reviews I've read. While most people seem to agree that he is extremely knowledgeable--and I do too--I've also consistently found him to be pleasant, attentive, and willing to take the time to answer all of my questions. In addition, every staff member I've interacted with has been polite and helpful, and my appointments have all run on or close to schedule. Overall, I've had a very positive experience.

Dr Tay has handled our career for 6 years. He forgot to…read moredischarge my husband firm the hospital. I had a followup from surgery waited in exam room 2 hours so I left. I had a trial surgery PA removed devices implanted in me. Dr Tay didn't even pop in room to check things out. Scheduled for pre op before permanent surgery. Again I waited an hour and in comes PA. Why would I want to see PA. Hes not cutting me open inserting foreign objects in my body or closing me up. I NEEDEDTO SEE SURGEON. I went back the next day. Spoke to Dr Tay re.inded him of above message and he told me maybe I need to see a different urologist. That wasn't what I wanted. Very disappointed with him.​

I just moved here about 6 months ago from California & was recommended this place by a co-worker. I…read morerecently had my first OBGYN appointment here, I walked in & immediately was welcomed & helped, there was no wait & everyone was extremely friendly. My doctor, Dr. Brown is the best & I couldn't recommend her enough!!! She made me feel so comfortable & not awkward at all like most OBGYN appointments. I look forward to continuing to receive care here. :)

I have been a patient for 8 yrs or more and was very happy with my care within this company. My 1st…read moreappt was due to consistent UTI's I am sure most women can relate to this. I was treated by Rebecca Ortiz, RN who was wonderful and with her care, I have not had a UTI since. I have recently gone in for an annual exam/check and was seen by Dr Groff, DO who refused to issue my medications because I was not comfortable having a mammogram. I don't believe a Dr should withhold a persons medication because of personal opinion or a computer graph recommendation. I called the office to speak to a manager regarding the incident and of course have received no response. Once I have addressed the inappropriate manner that I was treated I won't return to this orgainization. I believe it is my body, my choice...right?

My Honest Review of ARMS Fertility and Dr. Moffitt…read more I began my IVF journey at ARMS in 2022 with Dr. Moffitt after we were diagnosed with male factor infertility. We were fortunate to collect 10 embryos during our first cycle. I want to start by mentioning something I often see in other reviews, which is that Dr. Moffitt's bedside manner is not great. That was not my experience at all. He was professional, caring, and thorough. He always answered my questions, explained the pros and cons of every option, and made sure my husband and I understood each step. I never felt like just a number. He provided all the information we needed and respected our choices as patients, which I really appreciated. Our first transfer in 2022 sadly ended in miscarriage. We decided to try again in March of 2025. Once again, we met with Dr. Moffitt to review everything, including my previous loss. He recommended some additional testing, and we chose which ones to move forward with. In April 2025, we transferred two embryos, had three strong betas, and soon after confirmed with my OB that it was twins. Unfortunately, I never officially "graduated" from ARMS this time, and that was because of the communication issues I experienced with my assigned nurse, Amy. Compared to my first transfer nurse, Teana, who was absolutely amazing, this time was much more confusing. Amy sent me multiple FET timelines that did not match my medications, and at one point she had me taking three different types of progesterone. When my lab results came back, my progesterone levels were very high. Amy called to ask what I was taking, and after I explained, she told me I did not need the under-the-tongue progesterone since I was already on PIO. That medication had been a special order and was not cheap. She tried to joke by saying, "You must be feeling pretty dizzy," which I actually was, but I did not find it funny at all. I asked her to resend the correct protocol through the patient portal, even though by that point I had already received my second positive beta. To make a long story short, after my OB sent my updated labs and ultrasound, Amy never followed up to schedule my graduation appointment, so I never returned to ARMS or saw Dr. Moffitt again. Despite that frustration, I still have a lot of respect for Dr. Moffitt and his care. If I return for another transfer in the future, I will definitely request to work with Teana again. She made my first experience clear, organized, and supportive from start to finish. I am currently 30 weeks pregnant with healthy boy and girl twins from this transfer, and for that, I am very thankful to ARMS and Dr. Moffitt.

started my fertility journey in June 2025. My first impression of Arizona Reproductive Medicine…read moreSpecialists was actually great because they offered a first responders discount, which a lot of clinics don't do. That was honestly one of the main reasons we decided to go with ARMS. However, once we started the process, my experience was very mixed. When we first met with the doctor, we maybe spent a minute with him. There was no personal relationship, no small talk, nothing that made us feel like more than just another patient. It was very straight to the point, which was disappointing because I know many people build really supportive relationships with their fertility clinics. When I went in for my SHG, I was told it looked like I might have something called an isthmocele from my previous C-section. The doctor said I might need surgery to correct it, but it really wasn't explained to me in detail. I was basically told I needed to find a doctor to repair it. When I asked if we could proceed without repairing it, I received a message saying that if it wasn't corrected, he would not move forward with a transfer. They referred me to a doctor at Mayo Clinic, but after doing my own research I found out that only two doctors in Arizona actually perform this surgery. Thankfully I found my OB, and we were able to schedule surgery quickly to repair the isthmocele. After surgery, I contacted the clinic and was told I would need to have another SHG done in their office. This was confusing because the surgeon who performed my surgery was already planning to do one himself and clear me for transfer. The cost of having the SHG done at the fertility clinic was also significantly higher than having it done with my OB. I finally had to be very direct and tell them I would not be repeating the test there and that my surgeon would be clearing me. This is also when I began having problems with the Phoenix front office staff. Every time we visited the office it felt like we were interrupting conversations. One time I called to ask if they had received my surgical reports. The front desk told me they had not. I asked them to check again because my surgical office had just faxed them while I was on the phone with them. They said they still didn't have them. I called again a few hours later and was told the same thing. Finally, I gave them my date of birth and asked them to look again. As soon as they searched correctly, suddenly all the reports were there. On top of the confusion, the staff member was extremely rude. Working in a fertility clinic, you would think the front office staff would show a little more empathy considering what patients are going through. Unfortunately, that empathy was really lacking, and it often felt like they just didn't care. I do want to say that the medical staff who helped with my transfer were absolutely amazing. They were kind, supportive, and made the experience feel special. Honestly, that is the only reason I'm giving this clinic even one star. In the two hours I spent with those medical assistants, I felt more cared for than I had during most of my time with the clinic. Communication with the office overall was extremely difficult, and I'm very disappointed that the experience didn't match what I hoped it would be during such a difficult journey. We did get the result we wanted, and I'm currently 11 weeks pregnant, which I'm incredibly grateful for. But if I had to go through this process again, I would not let the financial discount influence my decision. My final negative experience happened on March 4 when I called to have my records sent to my OB after graduating from the clinic. The front office staff member who answered was blatantly rude to me while I was on speakerphone at my OB's office. Even the staff at my doctor's office were shocked by how the conversation went. Because of my experience with the front office staff, I would strongly encourage the clinic to reconsider who they hire in those positions. When women are going through infertility, the people around them matter so much. Compassion and communication are incredibly important, and unfortunately this office made an already difficult process feel much harder than it needed to be.

The front desk lady was super rude. Basically told me I was miscarrying. I tried to explain I…read morecouldn't give her any medical records because the hospital never gave me any. She would go in circles about this for about 10 minutes and I don't appreciate being talked to like this when all I needed was to make an appointment for abnormal bleeding, which could even just be spotting, but it's my first time and I wouldn't know after explaining that she still use the word miscarriage and was very rude to me. I do not recommend going here just based off the front desk, if I can give us zero stars, I would

I am HORRIFIED with this office. During my own pregnancy, I had a positive experience, the midwives…read morewere amazing, and the front desk staff was kind. However, I did encounter one very rude phlebotomist (the heavy-set Caucasian woman who worked in the small office near the bathrooms). Every single time she took my labs. Don't work in healthcare if you have a negative attitude. What truly broke my trust was what happened with my sister, who I referred here because I believed she would be well cared for. She suffered a miscarriage, and instead of providing compassionate and thorough care, the office repeatedly gave her medication to pass the pregnancy without success. Her concerns and fears were consistently dismissed with reassurances that "everything would be fine." Shockingly, they never performed an ultrasound to confirm that the pregnancy tissue had passed. This went on for months. Ultimately, my sister ended up in the ER, where it was discovered that there was still retained tissue, and that the baby had been inside her for three months. I am horrified that her life was put at such serious risk of infection and complications due to the negligence of this office. To make matters worse, one of the doctors even told my sister that "ultrasounds were too expensive" when she asked for confirmation that the tissue was gone. Because she is non- confrontational, she didn't push back, but the ER nurses were shocked at how poorly this situation was handled. The ER reviewed her medical notes and confirmed how severely she had been neglected. My sister ended up having to get a D&C at the ER where they pulled out A LOT of tissue. I am disappointed. For that reason, I will not be coming back. If I were ever to experience a complicated pregnancy or miscarriage, I know this office would not take my concerns seriously or provide the care needed. It is truly unfortunate, but I can no longer trust this place, and now I have to find care elsewhere.

First time here and very happy with this office. Nurse was very helpful and caring. Front office…read morewas also very friendly and helpful.

A friend recommended this place to me after I was complaining about the place I'd been going to for…read moreyears. They have a nice lobby with plenty of places to sit. The exam rooms are comfy, I've been in two now.