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    New Start Women's Care

    3.6 (14 reviews)
    Open 8:00 am - 5:00 pm

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    9 months ago

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    8 months ago

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    3 years ago

    Felt like my appt was a waste of time and did not leave with any answers just continued frustration.

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    3 years ago

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    Estrella Women's Health Center

    Estrella Women's Health Center

    2.7(70 reviews)
    0.6 mi

    I've given this place a couple of tries and they are extremely unprofessional. By they, I mean…read moreVanessa. I've spoken to her many times and it's unbelievable how unprofessional and rude she is. She has given me nothing but false information and doesn't come through with what she says. The first time I calmly confronted her about it she got extremely defensive until she realized she was wrong and wasn't genuine about her apology. The second time I calmly reminded her of her wrong doing she quickly let me know she "had to go" to take care of other patients. I will not visit this location again. I'd rather drive an hour or two for better service. I had zero issues with Dr. Syers. She was great! But what good does that do me if her staff refuses to schedule me to see her. These people just don't care. I can honestly say I've never experienced anything like this at a doctors office before. Also, I just found out that my mother in law stopped coming here because of the same exact reason.

    Loved my dr who delivered my last baby here. The whole team was very kind and respectful given…read moreprevious history as well. They listen and answered all questions I had throughout my appts. Love that they have MFM in their office as well if you have to see them and do scans that way you're not going to different offices. The only time I had issues was scheduling every once in awhile but it worked out in the end. It is a busy office so prepare yourself for that as well. Sometimes there's a longer wait than normal.

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    Estrella Women's Health Center
    Estrella Women's Health Center
    Estrella Women's Health Center

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    Estrella Women's Health Center Goodyear - While you're waiting

    Estrella Women's Health Center Goodyear

    2.7(85 reviews)
    7.4 mi

    As a young patient I'm sincerely disappointed in my experience with this place. Everyone who works…read morehere, from the front desk staff to the nurses and doctors, are overly rude and judgmental. I've been to this location multiple times over four years and every-time, my doctor has been judgmental and seems irritated with me. As a gyno, you deal with a multitude of things on the daily, there should be no judgement towards women who come to YOU for help. And calling the office is the worst! You can never speak to a real person. Scheduling an appointment is nearly impossible too. I had one scheduled for 1pm and without any prior notice, they changed it to 2:50pm, nearly THREE HOURS later!!!! Women's health is not taken seriously enough, do better.

    This review is based on several experiences with this office in the last year and a half. First,…read moreit's impossible to make an appointment or talk to a real person on the phone. My initial provider, a PA, is great. The same cannot be said for Dr. Murray -- someone I never saw but who was the person that reviewed an ultrasound of mine and said it was normal with no follow up needed. Imagine my surprise when my PA comes in during a different visit showing me my entire ovary covered in cysts. It is no secret Dr. Murray is dismissive of young patients, however, to call an ultrasound showing an ovary full of cysts "normal" for a patient you've never met, is close to malpractice. The office will also deny you care. On two occasions appointments I was requested were denied. One for a follow up for an abnormal Pap smear "just get another one in a year" and another where I was told "nobody does that for young patients." As much as I LOVE my PA, the office itself is a mess and I don't want to continuously have to fight to talk to a real person, deal with the rude front office, and basically beg for anyone other than my PA to take me and my pain seriously. Find someone else.

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    Estrella Women's Health Center Goodyear
    Estrella Women's Health Center Goodyear
    Estrella Women's Health Center Goodyear

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    Lilac Ob-Gyn - Nice waiting room with plenty of seating.

    Lilac Ob-Gyn

    4.1(130 reviews)
    31.9 mi

    Been going here for the past year in a half when I was pregnant with my son up until now 6 months…read morepostpartum. I genuinely love this office. They've made me feel so comfortable & are so easy when it comes to scheduling. I've seen a few different drs and I can't say anything I disliked about any of them. Highly recommend this place.

    I'm only writing the review because I feel like during your pregnancy you are deserving of quality…read morecare and proper bedside manner. If you want an office that will actually care about you and treat you like an individual and not be seen by robots, do NOT go here. We recently moved to the east valley and needed a new OB as I have a high risk pregnancy due to my previous medical history. I explained to them on the phone if this was someone their office could handle and I needed to see an OB not a nurse or a midwife due to the complications of my pregnancy. I was scheduled for an ultrasound and "doctor's " visit. The front desk seemed more concerned about their nails and hair than doing their job. I had to redo the same paperwork 3 times because the girl upfront kept deleting it. The ultrasound tech was rude and just seemed annoyed we were there. She has zero personality. While the medical assistant was extremely nice; she did not seem to know what was going on; her nails were longer than her fingers which don't seem professional in a medical setting or even sanitary & she was chewing gum with her mouth open as she spoke to us twirling her hair and ignoring most of what I was saying. I was seen not by a doctor but a nurse; she 100% ignored my questions and concerns. I was then told thy were not going to do anything but have me come back because " we don't even know if you have a viable pregnancy " I was 6 days earlier than we thought and instead of being professional she was rude and heartless. This causes so much unnecessary stress. We got TWO second options that same week and they BOTH agreed the due date would be moved and baby was healthy and growing and there was NO reason to say what she said especially since I am still nursing and there is zero way to know the exact date of conception. When I told her what she said " no you HAVE to be this far along and you're just not matching that " It causes so much unnecessary stress but the way the entire appointment was handled was unprofessional and has zero human compassion. The only reason that I even stopped to wright this review was because the front desk called me today to verify that I canceled my apt. When I said yes I decided to go with an office with better bedside manner her response was " oh yeah that TOTALLY makes sense " and laughed and hung up.

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    Lilac Ob-Gyn - Exam room

    Exam room

    Lilac Ob-Gyn - Love the butterflies on the ceiling for aesthetic distraction!

    Love the butterflies on the ceiling for aesthetic distraction!

    Lilac Ob-Gyn - Front desk area

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    Front desk area

    Desiree Brotsky, DO - Dr. Desiree Brotsky, DO

    Desiree Brotsky, DO

    4.0(21 reviews)
    14.7 mi

    Dr. Brotsky was my doctor, and I thought that we had a good relationship and were on the same page…read moreup until the 40th week. I went to my appointment at 40 weeks, and we decided to schedule another appointment for the following week to discuss the option of induction if the baby did not come. When the baby didn't arrive, I went for my appointment, but the receptionist informed me that Dr. Brotsky had gone on vacation and wouldn't return for a week. I understand that people have lives, but this information hadn't been communicated to me, and I was 41 weeks pregnant. I felt abandoned. I wanted to speak with a nurse practitioner at least to ensure the baby's safety, but they told me I didn't need to talk to anyone and instructed me to call the hospital in three days to schedule an induction. I experienced a lot of anxiety waiting for the baby and having no backup plan. Three days later, the hospital called me and asked me to come in within 40 minutes because apparently, Dr. Brotsky had scheduled an induction for me, but no one had informed me. We rushed to the hospital. Dr. Brotsky returned for the birth even though I had been told she was gone for a week. After practicing pushing with her a few times, she left me with the nurse. I had an epidural so I was not feeling contractions and the monitor was not working and not reading them. I was pushing but not making progress. When I asked Dr. Brotsky to come back, she responded with, "How can I help you?" when I was so vulnerable and needed guidance and support. Once she arrived, my baby was born in 20 minutes. So she could have helped by simply doing her job!!! I am grateful that both my baby and I are healthy, but I couldn't have the birth I had envisioned because of poor communication and planning. I don't recommend Dr. Brotsky. While she seems to care, it feels insincere, and in reality, she does not seem to prioritize her patients' needs.

    Dr. Brotsky is by far the best doctor I've ever encountered. I've had two children, both delivered…read moreby Dr. Brotsky, both unplanned c-sections. From the moment we met her she met us with kindness and love. Finding a doctor as a same-sex couple is always a little scary, but she made us feel like family. Not to mention her professionalism and knowledge made us feel safe. By the way, the entire staff at Pinnacle Women's is just as loving. Thank you, Dr. Brotsky and the entire staff, you made our journeys that much better.

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    Desiree Brotsky, DO - What a great first impression.  Called to schedule new patient visit and was put on hold for 11 mins before I could even talk to someone..

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    What a great first impression. Called to schedule new patient visit and was put on hold for 11 mins before I could even talk to someone..

    New Start Women's Care - obgyn - Updated May 2026

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