Do not use! Cancelled my appointment 3 times after I started special medication in order to do…read moreimaging. They do not care about the patients and the staff is rude! Stay away.

I wanted to take a moment to share a really positive experience we had today at SimonMed -…read moreArrowhead. My mother received an injection, and the care she received was outstanding. A big shoutout to Jolene--she was absolutely amazing. She took the time to clearly explain everything the doctor would be doing, as well as what my mom needed to do on her end. She brought such a great energy into the room--funny, engaging, and genuinely kind. You can truly tell she is passionate about helping people.

I have been to another location a couple of times. That location did not offer the imaging my…read moredoctor ordered. This location did, so I scheduled an appointment here. I was offered the options of a next day appointment, or 30 days out. Thankfully, I was able to jump on the next day appointment. Some scans require an appointment, and walk-ins are welcome for others. The waiting area is large, bright, and clean. Checking in was quick. There was a form to fill out before the scan. The technician who ran my procedure was efficient, professional, and had a kind bedside manner. She called me back 10 minutes early. I was back in my car by my scheduled appointment time. Throughout my scan, she explained what she was doing. I would return to this location.

Simonmed is the most horrible place to get X-rays. I try to make an appointment. I get the…read morerecording walk-in always and hung up! website states open until 7. I go to the Thunderbird location yesterday and I'm told the last X-ray is at 3 when the website states they're open until! WTH. I'm told to come back tomorrow before 3 and we can do your x-rays. So I go back to the Thunderbird location at 1:15 now told they can't do my X-rays at this location!! What!! I was told as long as I'm there by 3 I can get my x-rays!! Now I'm told there's not a technician available at this location. what!! again!!!! it's just a standard X-ray. so now I'm at the other location. 1st question. do you have an appt!! what again I'm told walk in only for X-rays. She states rudely. well it's an hour wait!! I don't care. I've already waited 3 weeks what an hour!! Simonmed is 120% the most terrible place I've been to. They definitely don't care about their patients!! So don't walk away RUN!!!! Rude unorganized place EVER!!

What can I say, nobody ever looks forward to a mammogram and it's been a couple of years since my…read morelast but let me just say by far this was the best I've ever had kudos to the girls up front Miss Georgia and Miss P My mammogram tech Angela by far you are the BEST tech I have ever come encountered with thank you for being my blessing today as well as being prompt and gentle You all are an amazing asset/team and I look forward to seeing you next time Merry Christmas and Happy New Year

MRI always running late…read morethis time 45 min and we are still not in Next time a different office

Had a 3:35pm appointment and arrived at 3:15pm. I was checked in and had my CT Image taken and out…read morethe door in 15 minutes at 3:30pm. Extremely professional staff in the wait area and imaging area. I'm glad I chose this location to have my scans taken, because of the excellent quality of care and professionalism of the staff. Five Stars SMIL Medical Imaging and thank you!

Like a well oiled clock. Their system works wonderful. Front Desk and staff in back. Would…read morereccommed to anyone.

After arriving at the directed time of 715 for an 8 am appointment, and waiting 45 minutes. I was…read moretold that they are backed up around 50 minutes. I had no choice but to reschedule the appointment, and am curious why they waited until the last minute to tell me... Also, as one of the staff approached the building, she stopped to talk to another patient outside making derogatory comments about a vehicle in the parking lot, and then came inside to say the same insult to a fellow staff member, in front of a waiting room full of people. Yes, the vehicle was mine. How professional that I'm paying you to talk poorly about my vehicle.... Not a good look and I won't be back to this location.

Incompetence from start to stop. Those that schedule should be fired. An appointment I drove 40…read moreminutes to, waited 3 weeks for, and sat in the waiting area for 40 minutes to be told they couldn't do the test at this location when called up and scheduled with their call center. At some point someone should have caught this. SERIOUSLY Oh the best part is they said a manager would call me. Yeah fool me once.

Top notch! Everyone was wonderful. I highly recommend the stand-up MRI. I 'm claustrophobic and I…read morehad absolutely no problems with this stand -up MRI.

great experience- they recognize when they have delays and address with water and small snacks to…read morepass the time - first time a medical facility recognized a delayed appointment time and valued their patients time with a smile a a small bite to pass the time A++++

Has a breast MRI today. While that type of imaging is uncomfortable the staff from the front desk…read moreto the MRI tech were professional, polite and pleasant to work with. They took time to ensure my safety with the procedure and as much comfort ability as possible.

I'm dealing with painful neuropathy, and I had to have X-rays. I was dreading it because it hurts…read moreso bad to stand up. Julie was incredible with how she helped me through the process. She was patient and kind. I hope she knows what a difference she made. I'm so grateful to you, Julie!

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

Awesome customer service, amazing techs.read more

The office is large and nice and cool when waiting for an X-ray. The staff was prompt and…read morecourteous. The wait time was not long at all so I can't complain whatsoever. They had little lockers to put my daughters clothes in when she changed to get her X-ray. That was pretty convenient.

A continuation of Phoenician Medical Center's blunders. The doctor was nice and asked questions…read morewhich was good considering we were new to him because our PA just quit. Disability reached out to Phoenician to get clarification on my husband's disability. Well the doctor didn't have any paperwork from the disability company and had no idea that they had reached out but his receptionist said it was in the computer. So the receptionist printed it out, after I asked about it, and took it back to the nurse. She came back after a time and said, you need to fill it out and then he will sign it. WHAT!? No, I don't have all that information. "Can you use the letter he wrote to excuse him from work?" No because it says, he's in pain and if you have more questions call the office. Again everyone is nice they just don't have a clue and communication is non-existent between staff as well as throughout their organization. Two stars for how nice they are.

I've been seeing Dr. Rajaei-Tehrani for several years now and he's always attentive and good to be…read morearound. Staff are hardworking and knowledgeable, I've never had a hard time explaining myself or understanding them, which has not always been the case in the past with other doctor's offices. I fully recommend them.