I wanted to take a moment to share a really positive experience we had today at SimonMed -…read moreArrowhead. My mother received an injection, and the care she received was outstanding. A big shoutout to Jolene--she was absolutely amazing. She took the time to clearly explain everything the doctor would be doing, as well as what my mom needed to do on her end. She brought such a great energy into the room--funny, engaging, and genuinely kind. You can truly tell she is passionate about helping people.

Scheduling staff not properly trained, uncoordinated, and you can barely understand their heavy…read moreforeign accents Makes for a very unpleasant and frustrating experience trying to book a appointment

When you get there, the receptionist check-in people appeared to not want to be there and do not…read morelike their job. When we got called back, the lady had no idea what exactly the orders were for and had to go back to look at them. The documentation had the fax number as to where to send the results to and they still sent them to the wrong place.

I had to have an MRI and I'm in constant pain from neuropathy. I was dreading it so much. I had the…read more2 most wonderful people helping me through the procedure. Abraham and Brittany. You both deserve big raises for caring so much about your patients. I can't thank you enough! You went way beyond any expectations for kindness . Donna Hunt

Awesome customer service, amazing techs.read more

The office is large and nice and cool when waiting for an X-ray. The staff was prompt and…read morecourteous. The wait time was not long at all so I can't complain whatsoever. They had little lockers to put my daughters clothes in when she changed to get her X-ray. That was pretty convenient.

Having spent several decades in ambulatory healthcare administration, I was struck by the…read moresignificant breakdowns in intra-office communication at this RadNet imaging center. The problems appeared to involve both my medical circumstances and the appointment process itself. Most concerning was the imaging center's apparent failure to communicate important limitations in their capabilities to the ordering physician in advance of the appointment. The result, in my experience, was nearly two hours of unnecessary waiting, followed ultimately by cancellation of the scheduled scan by the imaging center. RadNet is a publicly traded corporation whose business model centers on owning and operating diagnostic imaging networks across the country. While medicine has historically been viewed as a profession insulated from direct corporate control, the growth of companies like RadNet illustrates how large, investor-backed corporations are now deeply integrated into the delivery of medical care. In my view, this represents a contemporary example of corporations being permitted to function, in substance, as medical practice enterprises, and I believe the implications for patient care warrant serious consideration.

My wife has been suffering the effects of a car accident in June of last year and her pain…read morespecialist Dr Anket Patel requested an MRI of her lower lumbar spine. We were sent to Arizona Diagnostic Imaging for the MRI. They offer comprehensive outpatient imaging services across the greater Phoenix area, situated in the Paseo Health Center building, right next to the EverNorth Urgent Care office. Hours: Monday through Friday from 8:00 AM to 5:00 PM (Closed Saturdays and Sundays).You can reach them at 602-795-HEAL (4325) or by email at info@azdiagnosticimaging.com.ing directly at (480) 455-1850 or via the main support line at (844) 870-3019. Everyone was friendly and intake and the MRI were relatively painless.

The worst medical company I have ever worked with. I am so disappointed in their system for making…read moreappointments and their no leniency on minor tardiness, especially when I am taking care of parents with Alzheimer's. How can you take 25 minutes to make an appointment and then have no ability to show grace for a few minutes? I will never use this company for imaging again for anyone.

should not be in the business!!!! No technicians for x ray on duty ! Referred to a different…read moreoffice-the same story, referred to another office, reassured that technician is waiting, no line. Got there 15 minutes later-2.5-3 hours line. Can not get any info on line or by phone. No more Simonmed for me!!! Get out of business if you can not or do not want to serve people!!!

Perfect visit. Very professional staff. Highly recommended! The ultrasound lady did a great job…read morekeeping me calm!

Billing department is non-responsive. They quoted a $200 deductible which was $40.72 more than what…read morewas required by my insurance. I have spent the last seven weeks trying to request a refund only to be told it will take three days, seven days, next bill cycle, etc. by Jennifer. Never received a phone call back from billing supervisor Stephen. Called again today and received the same story. It will take 10 to 15 days. I'm writing this in the hopes that owner and founder Dr. Manntej Sra can motivate his billing team to process refunds in a timely manner.

Came here for an employment drug screen. The hours posted online and on the door say 8:00AM-3:00PM…read moreand that they're closed from 12:00PM-12:30PM for lunch. I got here at 11:43AM and the door was unlocked, the door from the lobby into the back was left open and no one was up front. At about 12:01PM the lady came back and was like, "How did you get in here?!" I must have scared her because she wasn't expecting someone to be in the lobby. She did my drug test despite it being her lunch time. She was really nice and called me "babe."

Waiting for 3 hours and still waiting. Disgraceful. Currently 27 people waiting with only 9 chairs…read moreand a waiting area that can't handle this many people. Only one employee working. She is checking people in and performing the lab tests. ONE SINGLE PERSON DOING INTAKE AND TESTING. There must be some regulation concerning this situation and I'm going to find it.

If you go to this facility, don't expect to be able to use your insurance. Although they were…read morelisted as an in network provider for my insurance, they used a non-network radiologist, resulting in my insurer refusing to pay. Solis had my insurance information, list themselves as in-network, selected the radiologist themselves, and refused to work with me to try to fix this. I ended up on the hook for all of the charges, none of which was listed as review by a radiologist. If I could give 0 stars, I would.

Wow, the staff were fantastic in this location. So, first I received a complimentary golf cart ride…read morewhich I think was for the hospital next door but the kind gentleman took mercy on me and drove me up to the front door of the building from the parking structure. That was awesome cause that would have been a little bit of a walk. Both the woman who checked me in (didn't get her name) and Danell, were professional, friendly and warm. No woman that I know of likes going to a breast exam. So when you have amazing staff like this who make you feel seen and comfortable, it makes a difference. Plus, we are not squeezing the bejesus out of breasts anymore so this is a good thing. Side note: wtf did it take so long to figure this out? Anyhoo, this experience was by far superior to any other Solis visit thus far. Thank you for the excellent service!

Top notch! Everyone was wonderful. I highly recommend the stand-up MRI. I 'm claustrophobic and I…read morehad absolutely no problems with this stand -up MRI.

great experience- they recognize when they have delays and address with water and small snacks to…read morepass the time - first time a medical facility recognized a delayed appointment time and valued their patients time with a smile a a small bite to pass the time A++++

Absolutely awful! Website says the doctor will get CT results in 24-48 hours. Don't believe it…read more I'm still waiting for results more than 3 days later. When I call the office, I get a different answer every time. This last time, they said the doctor was finishing up the report and they'd email it to me. Of course, they didn't and now they aren't answering the phone. If you need a CT scan, find someplace else.

Dr. Sra and Dr. Latif are absolute corrupt individuals! My practice rented a portion of my office…read moreout to them to perform brachytherapy to skin cancer patients. They did not call patients back and did not answer the patients questions. When they were not successful they decided to just stop paying their rent owed to my business! The owe us $7000! My practice started a small claims lawsuit as an attempt to get at least some of the money owed to us. Once they were served they decided to reach out to my manger to arrange payments since they could not afford to pay the $4000 owed. We agreed and within days they filed bankruptcy! Unbelievable, they strung us along and played us the entire time! Avoid this business like the plague! I have filed a scam complaint against them to the BBB and my intention is to shut them down!