If you value your time, look elsewhere…read more I've been a loyal One Medical patient since this location first opened, and for years, it was truly exceptional. Dr. Jones is a fantastic physician--attentive, thoughtful, and genuinely cares about his patients. Unfortunately, the rest of the operation has completely fallen apart over the past year, and the experience no longer reflects the high standard of care that once defined this office. The administrative side has become a mess. On multiple occasions, I've arrived for appointments--lab visits and provider visits alike--only to find that staff weren't even on site. No phone call or text to notify me that the appointment needed to be rescheduled. This has happened three times in six months. Between taking time off work, arranging childcare, and driving across town, it's incredibly frustrating and a huge waste of time. What used to feel like a concierge-level practice now feels like an afterthought. The lack of respect for patients' time and the repeated scheduling failures make it impossible to rely on this office for consistent care. I don't know if it's a management issue or fallout from the Amazon acquisition, but either way, this location no longer delivers the quality or professionalism that patients deserve. **update: you will see response below from OneMedical. This is a perfect example of this going downhill. They have all the info they need - why am I wasting MORE of my time regurgitating it to their email inbox. Just acknowledge that you have fallen apart and fix it. My family is leaving the practice - but maybe you can Do better for future patients. **

Unless you have insurance that covers literally 100% of your medical care and every single visit, I…read morewould RUN from this practice. I'm a generally healthy person with no complaints who is on a couple long-term maintenance medications for stable conditions. Not only did they require multiple appointments for simple prescription refills, but they then coded these visits as high-complexity - despite the fact that I didn't request them, I had no complaints, and all I needed was a prescription refill (for frame of reference, my previous provider wrote 12-month prescriptions for the same meds). I was billed $176 for each of the virtual prescription refill appointments. My final appointment there before I called it quits was a 15-minute virtual appointment (again, that the provider requested, not me) where ALL I NEEDED was a refill. The provider herself actually coded it correctly, and the billing team overrode the provider and change the appointment to the high-complexity code. I have worked in medical billing, and these appointments do not meet the requirements of a high-complexity code. They will bill EVERYTHING as high-complexity. So if you're someone with a high-deducible plan, this is NOT the practice for you. (Sidenote - they also admitted to me that their self-pay prices are actually LOWER than my contracted rate with insurance, but they would not give me the self-pay price). I went back and forth with their billing team, telling them I'd be happy to pay the bill when it was the correct amount. They stopped responding to me in February 2025. Today I got a letter from collections. I'm petty so I'll be fighting this until the bitter end and making sure that by the time this is over, they'll have spent more than $176 on collections and paying their billing team to argue with me, but I recommend saving yourself the hassle and just avoiding this practice altogether. (Also I can't wait for the part where I get their auto response to this review telling me how concerned they are and to reach out to discuss. I've already done that multiple times and no one there cares to remedy this situation!)

I've been a patient of Dr. Morgan Lobe for just over a year now and am more impressed with each…read morevisit. She is very thorough and really listens to you. In addition to her expertise, whenever I have any questions, her response is very prompt. I reached out through One Medical app one evening around 10 PM and I had a response early the next morning. I feel I am receiving outstanding care with Dr. Lobe!

I feel so lucky to have found Dr Swenson and his office. I have been a patient for quite a few…read moreyears but most recently have needed a little more assistance. (It has been one of those years unfortunately for me but fortunately I have Dr Swenson and his team in my corner). Also, most recently my parents became patients of Dr Swenson and I know they feel the exact same way. His bedside manner is excellent which is so hard to find. He listens which is also so hard to find. Dr. Swenson really cares as does his front office staff, Tanya and T'era. The office is clean and welcoming. They go above and beyond and appreciate them very much.

Our whole family have been patients of Dr Swenson for long long time, and because we split our time…read morebetween Scottsdale and New York we have to consult him across time zones. His professional care and excellent manners are just awesome, and so is his Team being so proficient in sending over prescriptions to our designated pharmacies etc. You just can't go wrong working with Dr. Swenson and Team with your healthcare. John Tsang

Dr Reddy is ahhhhhmazing! He provided the best concierge medical service. He's kind, listens and…read moretakes time to understand what is going on with his patient. He actively, genuinely cares.This was great experience for me. Right off the bat, their admin was great. A very patient man who took the time to help me fill out the forms. He was great! Nice first impression. Dr Reddy had everything with him to treat me, shots and medication which was so convenient. Would definitely use his service again without hesitation. Yes, pricey, but worth every penny for the convenience and level of care. Sidebar- Dr Reddy mentioned some other services Desert Mobil Medical provides. It'd be handy if he had a pamphlet to leave so I could investigate further. Thank you for the 5 star service, Dr Reddy!

Wasn't difficult to make an appointment. Same-day service. Doctors are friendly and approachable,…read moregood bedside manner. Easy to talk to, without a lot of medical jargon. Overall very good experience!

Dr. O'Neill was a tremendous help to me when I fractured my wrist and had surgery. She got me…read morethrough it without pain or other symptoms using alternative remedies. She discovered a cardiac issue getting slightly worse before my cardiac doctor at Mayo! And then she referred me back to him for further testing. Blood tests are done regularly in the comfort of your own home. Most visits can be done virtually if that is preferred. She is extremely knowledgeable and caring and does not hesitate to refer me to my regular doctors if necessary. She spends as much time with me as I need and answers all my questions and really stays on top of any medical issues. I LOVE having a physician who is also an integrative doctor. Her staff returns calls promptly with any of my concerns.

Dr. Sheeler is my primary care doctor with Next Level Concierge Care…read more I have been with him for several years, and can say that he is the most exceptional doctor to have ever cared for me. Under the Concierge model, he has all the time you need to make sure all of your concerns are addressed throughly and proactively. He is always available, and gets back to you promptly. He is highly intelligent, and worked at Mayo Clinic for many years. He is constantly researching leading edge trials to give his patients top 1% care. Even though I have moved out of state, I have retained him as my Doctor, because I have incredible confidence in him.

I have been a patient of Dr McHenry's since before converting to concierge. I was very concerned at…read morefirst, because that changes the model we are all used to. It works. Increased accessibility, deeper level of care, and broad understanding of your individual medical issues. Chronic or acute, no difference. Open to alternative therapies, and will of course also use the current strategies. Bring a new therapy to the table and he will research it to give you his medical opinion and the pursue if appropriate. The staff is fantastic as well, and frankly have also been there forever which tells you a bit as well I think. Basically he behaves like a partner in your healthcare journey, and when it matters, will throw everything at your care.

Dr. McHenry is the second personal physician I have had in 25 years and by far the best.read more

I LOVE Dr. Wechsler!! She has worked with me and my family for 33 years. She's amazing and she…read moreworks hard for her patients. The office is always so helpful

Dr. Glick has been my physician for the last ten years. Having worked in the concierge and…read morefunctional medicine fields for many years, I can say without hesitation that he is beyond outstanding. His ability to interpret laboratory testing and translate it into a usable action plan is stunning. The office is beautiful and a remarkable island away from the chaos of the healthcare system. I highly recommend him.

I have to agree with the previous reviewers that Dr. Glick is THE best doctor that I have ever…read moreseen...and there have been a lot of them! If you have any kind of chronic problem that you haven't been able to figure out, he's the guy that can get to the bottom of it. I can say that with confidence because he's able to put together seemingly disparate pieces of information and ask questions that other doctors would never consider. He's not necessarily going to be able to come up with an answer fast, but he's not going to give up and will also help you figure out new questions to ask yourself about your health. Dr. Glick is a Doctor of Osteopathic Medicine (DO), certified in Functional Medicine that has a membership only practice. Here's what that means: Osteopathic doctors practice all areas of medicine but have special training in your body's musculoskeletal system. DO's focus on prevention and keep more up to date on advances in medical technology. Functional Medicine focuses on adding what the body is missing or lacking (nutrients, vitamins, hormones etc.) and removing what the body doesn't need via detoxification. In a way, it's another level of commitment to looking at the complexity of an individual and their health. Lastly, a Member's Only practice is where you pay to be a part of a practice up front or on a monthly basis. You might not be used to that idea, but first and foremost, Dr. Glick is committing to you as a patient. Secondly, you're not going to get a protocol with suggestions based on "what insurance will pay for." You're going to get a legitimate treatment plan that actually has a good chance of working. His office will bill insurance, but a lot of doctors will never tell you what the best plan of action is, they'll only offer what insurance will pay for, which is almost never the best first choice treatment. Whenever you're dealing with an illness that's a diagnosis of exclusion, you're going to need some patience. That's the only reason I've mentioned that getting well may take some time. Dr. Glick will spend enough time with you so that he really knows who you are, not just knows a few random facts about your life. Because he understands how you look at your life and how you think, he makes recommendations in a way that will make sense and be relevant to you. This is his true genius...understanding how to help you overcome the ways in which you may be sabotaging yourself from a health perspective, without realizing it (but he won't be in your face about it).

Very nice clinic and they helped me a lot. Ncnfnfnfnnfnfnfnfnfnfmsmskzisuhrncjfjfjfjgnfndkdksread more

I was doing Uber eats today and I pulled up to the front of the office I was approached by a older…read moreguy named Jim he said that he was one of the owners he started asking me questions about where I needed to be this and that just being nosy. I felt offended because he didn't need to stop me for anything then he said that he was the owner or one of the owners when he's just a physician assistant, I asked him why was he being nosy I'm just doing my job that's what he told me as if he was security I felt like he was discriminating against me because of my African-American male bottom line. I think that he needs to mind his business and stop representing himself as someone that he's not he's not the owner someone needs to talk to him because he's going to approach the wrong person one day being nosy don't get you anywhere

I wish I could give zero stars. I paid thousands for hair and facial treatments at X-Cell Concierge…read moreMedicine with Dr. Abdelmalak, based on his guarantees of visible results. After multiple sessions, there was almost no improvement, and my card was even charged without my authorization. Very disappointing, expensive, and unprofessional experience.

Solid experience…read more When I arrived I was greeted by the front desk. Then a medical assistant took my vitals. Shortly afterwards I met with Dr. Steve. When speaking with him i was impressed with the fact that he had already reviewed my blood work and had some suggestions. More importantly he wanted to hear about my concerns and thoughts. He put together a personalized action plan and followed up with a detailed visit summary. Super personable and knows his stuff. The best part is he gives you his personal cell phone and you can just text or call him any time you need. His response is usually super fast. Highlights: Great listener. Knowledgeable. Easily accessible/Great communication. Advanced screening. Good guy. I interviewed a few different concierge physicians and ultimately chose Dr. Steve. Highly recommend!