This review is a long time coming. In may I had an acute illness that required several tests and…read morefollow up appts. Dr. Sonder and her assistants were wonderful at providing me with same day appts and very prompt sharing of test results. Great coordination with specialists. The blood draws are quick and painless, appts always start on time. Everyone is pleasant and helpful.

Made me feel like being overweight is my fault. I gave 100 percent and felt like I was not worth…read morehis time

I was a student here for about two months and it is so clear how much the staff cares for each…read moreindividual patient. Each person I saw came in excited to see their pt, pta, and techs. More than that, every worker was happy to see each other, which made for an even better work environment . Alex fosters an atmosphere of optimism and joy , truly wanting to help people become better. All in all, this is an amazing place for people to come to get better and be educated about how to continue a life of health .

Visiting from out of town, found them online and they were great! Doc was awesome, Listened to…read moremy symptoms and treated accordingly! Front desk was very helpful directing to closest pharmacy!! I would definitely go back!!

If I could give less than one star, I would…read more I'll admit--I lost my cool this morning. And, I regret that....I was a patient here before this became a Primary Care Walk-In clinic, and the only reason I continued coming was because it was convenient. Over the past few years, though, I've dealt with issue after issue: appointment problems, prescription mistakes, blood draw issues, and constant miscommunication. It feels like there is little to no communication between the staff, and unfortunately, it shows. There have been multiple occasions where staff arrived late, appeared disheveled, and seemed completely unconcerned about the patients waiting to be seen. I've tried to be patient and understanding despite all of the repeated mishaps, but this morning was the final straw. Once again, I found myself dealing with an unorganized, time-wasting, and completely unnecessary situation that should never have happened. After years of giving this office chance after chance, I simply couldn't stay quiet anymore. Patients deserve better. We deserve a medical office that values our time, communicates effectively, and operates professionally. Unfortunately, that has not been my experience here, and I can no longer recommend this practice.

I am coming to update my review as I am still being treated by this amazing and supportive staff…read more The entire clinic is filled with people who genuinely care about your goals and how to maintain yourself at an optimal healthy state! I recommend everyone to this clinic and will continue to do so because for the first time in my adult life of seeing medical professionals, I am heard and feeling like I am working WITH clinicians who want me to achieve my goals in a collaborative healthy way.

Made appointments with Ageless and one of their competitors. Ageless lost out by a wide margin…read more They are just a machine moving guys in and out, like McDonalds. My opinion watching from their waiting room for 40 minutes. First, they charge $125 for an initial blood test. Competitors don't. They make you spend 20 minutes on first visit filling out pages of health info on their in office portal, which did not work too well. Competitors send you a link and you can do it at home before arriving. Follow up to get results, well, I had to call them three times, always told someone would call me right back, no one ever did. Finally, had to write them an email to get someone to call. When the call came they moved into sales mode after going over results. When asked for a hard copy of my blood test, they said the only way to get a copy was a fax machine or come into our office. How many people today still use or even have a fax machine. They said that was for security. Email and text was not secure, (really), but having a piece of paper on a fax machine was. Crazy. Competitors, give you a link to see your results online and then can download a hard copy. This is how Mayo and Honor work, as well as almost all other medical offices. Also, competitor gives you a Zoom call option with a doctor to go over everything, much better than a phone call. Worse yet, their results of my blood were way off, when compared to two others just days apart. For me, I decline using them and am so happy with that decision. As they say, buyer beware.

Dr. Fereidouni and his staff at Aveon health are an amazing team taking care of your health care…read moreneeds in a very compassionate and supportive way. I highly recommend them to anyone in need is a competent PCP.

MILKING PATIENTS FOR MONEY - I went to establish care - I liked the PA I saw, but when I had a…read morequestion regarding the appt and meds so I could fill the RX (2 days after appt) they said I would have to have another appt. They won't even this VERY simple question answer in the portal. I have NEVER ever had a clinic or health care clinic do this. So I was not able to talk to the nurse or doc or fill my prescription. It was a waste of money to go here!

I spent months unsure of what to do about a shoulder injury before a friend recommended Spooner and…read moreI finally scheduled an appointment. After a lot of negative experiences with medical offices, Spooner was a huge breath of fresh air! Literally every person on the team from the front desk to the therapists themselves are friendly and helpful. I worked with PT Julia and tech Chris, and they were both phenomenal - true experts in what they do. I also met with PT Alix a few times, and she's equally amazing. I went in afraid I was going to spend a lot of time and money only to be told I needed surgery. Instead I walked out three months later with a shoulder that is almost entirely healed, and an easy-to-follow program to do at home. I still can't get over what a pleasant experience this was from start to finish. They have truly set the bar for all other providers I see in the future. A few things that set Spooner apart from other medical offices I've been to: 1. They offer a free consultation. If you're not sure physical therapy can help you, go in for a consultation! You'll get an honest answer. 2. They did not pressure me to schedule excessive or unnecessary appointments. I went in thinking I'd need to go 2-3 times a week and was pleasantly surprised that they recommended once a week, and then eventually every two weeks. 3. The billing is transparent and honest. My insurance wouldn't give them a price ahead of time, so Spooner had me pay an estimate based on what other clients with my insurance paid. When my claims were processed and their estimate was slightly higher than my contracted rate, they immediately applied all of the credit from my overpayments. I didn't even have to ask for it - I just walked into my appointment, greeted by the pleasant news that I didn't need to pay that day because I had credit on my account! 4. There were never any surprise charges or codes added on to my appointment. When Julia suggested we try dry needling (highly recommend btw), she made it clear there was no additional fee, and that was accurate information. 5. I feel very set up for success doing exercises at home. They have a really helpful app with my personalized program in it that includes videos of how to do the exercises, and they also gave me printed versions as well. (If you want physical therapy to be successful, you MUST do the exercises at home!) I could go on and on about how great Julia and the Spooner team are. I really can't recommend this practice highly enough.

I have been receiving services from Spooner for years, currently at the North Phoenix location for…read moreboth PT and OT. The staff is friendly and upbeat and I felt comfortable from the moment I first walked in. The desk crew is very accommodating, even after I've had to cancel and rearrange appointment schedules more than once. My therapists have carefully evaluated my needs and provided realistic expectations regarding progress. I have exercises to do at home and the assistants monitoring my program are helpful and encouraging while trained to insist on "just two more". Julie has provided me with great suggestions, information and treatment suggestions. They are the best!

What a great doctor. He takes the time to listen to me and understood what I needed. He did a plan…read moreof action for me. I would recommend Dr Bassi to anyone who needs a PCP. He helped me so much and is very kind.

I am so impressed with everyone that works in this office. They are professional, caring, and very…read morewelcoming. Dr. Bassi was absolutely a pleasure to meet, took his time getting to know me and my medical history and was eager to help me find solutions to better .

Tracy is very personable and her abilities are great in applying message to my knee (I had a knee…read morereplacement). She is very knowledgeable about how and where to message and to stretch my leg. I feel very comfortable with her in my home and helping me to do a little more than I feel like doing. You will love her help. Just saying she is great.

Three times in a row, their assigned therapist was a no call/no show, and canceled the appointment…read moreafter being asked about their not coming. It is usually more than a week in between rescheduling, and then the next person does the same damn thing. These people don't give a darn about your health or recovery. If they don't feel like getting out of bed that day you are screwed. Absolutely the worst experience of in-home physical therapy I have ever had.