My nurse in overflow radiology, (Quinn) provided one hundred percent the best care I have received…read morein a medical setting. They navigated through my process thinking ahead and making sure that I was able to have the necessary imaging done without any complications or discomfort. An actual angel through and through. This should be the standard quality of care for this specialty and department. No notes.

This is the second time that I have brought the same patient to the ER on Mayo blvd for a suspected…read moreUTI. For them to tell me that she was negative. I used text strips to confirm their incompetence . Had a professional confirm and ordered antibiotics. I am not a fan of mayo but it wasn't my choice to go there. Dawn Packer Independent CNA Caregiver.

I was due for my annual lab work and this location was the closest one nearby that had an…read moreappointment not only the same day, but within the hour. I scurried over to make it to my appointment on time. Appointments are such a game changer at this and all other Sonora Quest locations. I checked in on the kiosk and was called back a few minutes after I sat down thanks to the appointment. My phlebotomist was okay. I've always been told that I have shy veins and that my hand is the easiest stick. Despite informing the phlebotomist of this, she still tried to draw from my arm which was fruitless. I ended up needing to be stuck twice which would have been avoided if she had listened to me about my own body. Kind of frustrating.

My doctor ordered a 24 hour urine test. This requires you to basically stay home for 24 hours in…read moreorder to collect every drop of urine that day. I followed the instructions and dropped off 3078 mL of urine. I know the number because they measured it - and then inexplicably cancelled the test. They didn't inform me. They didn't tell me I would need to repeat the test. They just stopped processing it. Now, I have to repeat the test because someone at Sonora Quest didn't care about doing their job properly. I will never use Sonora Quest again.

I visited Sonora Quest Labs at Irma Lane this morning. Alma, who is usually at the front desk , is…read morekind, caring and exceptionally good at her job. Today she not only met me at the front desk, but then also took my blood sample for my doctor. I can't say enough about her. They are lucky to have her, as are we! Cheryl T.

Worst customer service here terrible long waits do not recommend coming to this shit hole…read more I called and made a complaint I've been waiting for almost an hour just to have my blood drawn and I still haven't been called. No customer service people at the front desk very unprofessional up here at 3805 East Bell Road in North Phoenix. 0 stars not recommending this place at all terrible customer service what a shit hole.

Took a while to be seen despite having an appt. Plenty of seating and very nice staff. All went…read morewell! Good location

I rarely write Yelp reviews but after my experience today, I genuinely felt like this one was worth…read morewriting to warn other people! I came to LabCorp as a walk in for a pre employment drug screening and waited 2 hours and 45 minutes before I was finally seen. After I had already been waiting for about two hours, I politely went up to the front desk and asked if the woman working there had any idea how much longer the wait might be. Instead of simply answering my question, she gave me an annoyed look and with an attitude in her voice told me to sit down and keep waiting. I completely understand that walk ins may have to wait longer than people with appointments but there is absolutely no reason to be rude to someone for simply asking a question after they have already been sitting there for two hours. Unfortunately, this also isn't my first terrible experience with LabCorp. I recently moved to Arizona from San Francisco and about three months ago I went to a LabCorp location there for a blood draw with an appointment and still waited over an hour past my appointment time to be seen. After two awful experiences at LabCorp in two different states, I can confidently say I will never be going back. PLEASE, please, please go somewhere else if you have another option. Long waits are one thing but extremely long waits combined with rude customer service make the entire experience extremely frustrating. I don't usually take the time to leave negative reviews but I genuinely wish I had known what to expect before going here.

Checkin kiosks are obviously designed by /and for able bodied individuals without any visual or…read moredexterity limitations. Patient is expected to be able to stand upright and manipulate ID and insurance cards without a place to sit or place wallet/ purse etc while doing do. Once "checked in" you are instructed to wait for a text to be calked to front desk. Tough to follow this instruction as there is sign above kiosks stating "Cell Phone use Prohibited". On positive side we were verbally called with minimal wait time. Never did receive a text. Phlebotomist was accurate fast and painless

Rude staff did not greet me upon entering the office, but told me to go to the kiosk to check in…read more Then they could not find my lab order. When I showed them that I had received an email from Lab Corp that they had received an order, they looked again and found it. Once they realized that it was their error, not mine, they were extremely rude to me as if to cover for their incompetence. Will choose a different lab next time.

Super easy experience came in for my appointment. They did my blood draw pain-free! 10/10 would…read morerecommend

Technician refused to clean the arm rest that had sweat. She refused to lower arm rest so I can be…read morecomfortable gving blood instead said it is better for me and then proceeded to poke real hard at my arm to draw blood. She has zero skills and zero customer service.

Amy is great. One try and she was done...kind, professional and a great phlebotomist!.read more

Amy was terrific! I explained I'm not a big phlebotomy fan, in fact I'm a baby about it. First of…read moreall, her mobile service is VERY convenient. All the typical hassles with traditional lab appointments were 100% avoided and appreciated. Amy was very personable, professional, and quick, making for a comfortable and confident appointment. I will definitely use Amy's services again. Thanks Amy!

In and right back out. Went here for a urine test as pre-employment. Couldn't have been any…read morequicker. Highly recommend.

first time using this service and I was extremely pleased. Staff is very friendly and…read moreknowledgeable, the facility is very clean. I would highly recommend.

Great lab. Super Service. Very professional. They know their stuff…read more Highly recommended.

We came here for an antibodies test in early June because I was sick in January and thought maybe I…read morealready had antibodies from covid 19. My test turned out to be Negative IgG, Negative IgG. The test is not FDA approved but has been fast tracked under the emergency authorization use act and is believed to be reliable. Anyways the reason I gave them 3 stars is because the receptionist was not wearing a mask but the person conducting the test was wearing a mask and was very nice but i didn't get her name. The positives- they ask you to wait outside for your result so that part was very good and they provide your results quickly.

The CEO is brilliant and a very kind man. Their technology will revolutionize medicine.read more