The Mayo Clinic Emergency Department treated me for influenza A recently. As always it was a…read morepositive experience surrounded by caring cheerful staff. The new ED runs so smoothly with all departments close by. X-rays and blood tests results are back quickly and a board in your private room indicates when they have all been completed and the Dr and nurses names along with test progress is updated quickly. I have had many experiences of other departments there, from neurology , to foot surgery consultations and I am presently experiencing appointments in the PT department. Every where I go I am greeted and cared for with loving care and expertise. There are no rushed appointments and in my experience they run on time. What a great experience every time I have an appointment. Phone staff are so on the ball calling to make appointments and are mindful and helpful of time constraints one may have. Liz.

I had a transplant here and then stayed 2 days in the hospital 2/17. I also had a lot of after care…read moreappointments. I think mayo does a really good job. The hospital experience was great and all the nurses were great. I didn't meet the surgeons but the anesthesia team was great. The only bad thing that I took a star off for was the food was soooooo bad. I mean like nearly inedible. When you're trying to recover and eat it's hard to when you can barely shove down the food. I'm not even very picky but I can't overstate how bad it is so order oatmeal and fruit and stuff that isn't going to be nasty. The aftercare was also great and they set all my appointments for me and it was so easy to stay on track. No complaints and every provider I saw was great.

Another great experience yesterday and today. Made an appointment. Wait time was minimal Madison…read more was delightful. She poked my arm so gently I barely felt anything. Five stars on in that alone. It's lovely to have the taco shop next-door. Ha ha !

My doctor ordered a 24 hour urine test. This requires you to basically stay home for 24 hours in…read moreorder to collect every drop of urine that day. I followed the instructions and dropped off 3078 mL of urine. I know the number because they measured it - and then inexplicably cancelled the test. They didn't inform me. They didn't tell me I would need to repeat the test. They just stopped processing it. Now, I have to repeat the test because someone at Sonora Quest didn't care about doing their job properly. I will never use Sonora Quest again.

Came in for blood work. The whole lobby inside was packed. The staff sounded annoyed to be there…read moreyou could hear them complaining and talking about others medical info, they don't seem to have a front desk person all done on tablets. They do all your check in stuff in the back now no longer checking in in the front. I've been waiting for about 30 minutes as of now and there's a few people here all booked with the same appointments at least 7-8 of us. Just be prepared to wait. Also if you sit in the lobby the ringing from the elevator will aggravate you to no other.

Repeat experience. Tech caused such a big bruise on my arm after the blood draw. They are not…read moretraining them or they simply don't care it seems. The new policy is that there is no person at front desk who used to put in the doctors orders. The tech inside does everything so it can take much longer if one has multiple vials to give.

Took a while to be seen despite having an appt. Plenty of seating and very nice staff. All went…read morewell! Good location

Following the advice posted by Breanna B. in her review, I came to this office 30 minutes before…read morethey opened because I was a walk-in, and was second in line. By opening time, the line had extended to near the building's entrance. Check-in was quick because of the digital stations, and I was called in for the blood draw within 20 minutes. In all, I was impressed by the efficiency I experienced during the visit. Because I had problems accessing online results (on my end, not theirs), I called and had difficulty reaching a live person, so I drove to the office to see if I could get a printed copy of the results there. No such luck, they just gave me a sheet of paper with a list of telephone numbers that I had already tried. Knowing that the results were forwarded to my doctor, I drove to the doctor's office and was finally able to get a printed copy of my blood test results there. So my own personal experience is, getting the blood draw procedure done was easy, and if I were not having computer problems, perhaps getting the results might have been easy as well; but I do wish they had a system in place where patients who have difficulty accessing portal results can easily get it from the office in person if needed, or maybe receive a copy by plain regular email.

I have to admit, but after looking at the reviews, I was very nervous to come here…read more There were so many bad ones, it sounded like it might be terrible. I can honestly say that I was so pleasantly surprised by my experience. I only had to wait about 8 to 10 minutes, which is no big deal. They were extremely friendly when I walked in. Honestly even the other people in the waiting room were very nice to me. I told the young man that was going to do my blood draw that I sometimes have a bit of a reaction when I get my blood drawn and he was so understanding, gentle and kind. He chatted with me the entire time and made the experience so much easier. I lived in Boston for a long time and I've gotten my blood drawn at Mass General Hospital many times. I would say that LabCorp did just as good of a job as the best people that ever drew my blood at that hospital. Really excellent experience and I think they've gotten some pretty inaccurate reviews. Thanks for doing such an outstanding job. I would definitely come back here again.

One location was closed with only a paper sign on the door--no notice on the website. So I head 20…read moreminutes away to another listed on the paper sign. As a walking I had to check in at a kiosk. The first time didn't take. The second time it didn't take. Finally the young lady at the window said she'd sign me in manually but I'd have to wait for her. She should have done this after the first time. After sitting for @20 with no help from her, I left. And only 3 HOURS later did I get email confirmation of both of my check in attempts. Nonsense. No help whatsoever. She was zero accommodating despite the faultiness of the kiosks.

There were about 30 people waiting which is not a problem. Nobody at check in. Asked a person that…read morecalled the next patient that o needed to know if my order was in. He was rude, and practically told me that I had to wait my turn to get that information. This company is a shame. They don't have customer service at all but they're great at collecting their money

I wonder if Sonora Quest is bothered at all that when they lose labs that a pediatric patient had…read moreto fast for that it's not that easy to just get the bloodwork a second time. Time has to be taken away from work and school, future doctor's appointments have to be rescheduled, the patient has to fast again, and the patient has to be poked again. The amount of money paid out of pocket for these labs, Sonora Quest should offer a refund. This is the second time they have lost labs. They are never sorry or accountable. Avoid this place at all costs, if you can.

Amy is great. One try and she was done...kind, professional and a great phlebotomist!.read more

Amy was terrific! I explained I'm not a big phlebotomy fan, in fact I'm a baby about it. First of…read moreall, her mobile service is VERY convenient. All the typical hassles with traditional lab appointments were 100% avoided and appreciated. Amy was very personable, professional, and quick, making for a comfortable and confident appointment. I will definitely use Amy's services again. Thanks Amy!

Wonderful service. Very sympathetic also a very patient. I would definitely recommend without a…read moredoubt.

Extremely unprofessional, no patient privacy, please do yourself a favor and go anywhere else. The…read morewoman working there today is rude, unprofessional and demeaning. Worst lab, I've ever been to, how disappointing. if I could rate it zero starts I would.

We came here for an antibodies test in early June because I was sick in January and thought maybe I…read morealready had antibodies from covid 19. My test turned out to be Negative IgG, Negative IgG. The test is not FDA approved but has been fast tracked under the emergency authorization use act and is believed to be reliable. Anyways the reason I gave them 3 stars is because the receptionist was not wearing a mask but the person conducting the test was wearing a mask and was very nice but i didn't get her name. The positives- they ask you to wait outside for your result so that part was very good and they provide your results quickly.

The good: super easy to get a test complete…read more The bad: everything else. I completed a COVID rapid antigen test on Thursday afternoon, was told I would have the results that night or the next morning. It's Saturday and I still have not gotten results. I've called them multiple times and it's impossible to get through to someone. I left a voice message, and still no response. I would recommend going somewhere more reliable and less expensive if you want to find out whether or not you have a contagious and potentially deadly virus.

The CEO is brilliant and a very kind man. Their technology will revolutionize medicine.read more