Got here at 240pm it is 4pm and still have not been called yet. They say the dr did not write the referral correctly but I was never notified at all until I questioned the wait time. I called the Dr's office to confirm that they faxed it over correctly and sure enough they said they did but the office claims they did not get it. So if I had not asked about why we are still waiting, we would be waiting even longer. To top it off after they finally got the referral with the wording they want, they did not time stamp it 20 min after causing further delay. My poor 81 yr old mom waiting for more than 1.5hrs is really unacceptable read more

Initially gave them 5 stars due to how easy it was to set up an appointment and got it done ASAP. The reason for the 1 star update is because they messed up the MRI report that was sent to the doctor, which resulted in my case being delayed. read more

Doctor and staff are the bomb. FYI- there are two locations about 5 mins from eachother. Make sure ur going to the right one! Doctor yang is super nice and friendly! He is very thorough and so patient. His front desk and assistant are also very kind as well. I went in thinking my insurance ppo would never cover an HSG. They offered to try billing insurance anyway. I paid in full and got my X-ray right away. 4 weeks later, I received a check/reimbursement from dr. Yang office. I didn't even have to call and I haven't received my EOB yet. This place is great! Thank you!! I hope I never need an HSG again but if I do, I'll come back! read more

I have gone here for ultrasounds. I had to pick up my medical report, and I was told that the first disc copy of my ultrasound would be free. The others would cost me $15. I completely understand that they need to charge for the service. I did not realize that I would need to wait outside for the report. I did not mind waiting outside, since it was sunny and there was a nice breeze. I just wanted to let you know this just in case the weather isn't as nice as it was for me. If you dislike standing, there are a couple of planters that I saw people sitting/leaning on. read more

Fluoroscopy is not very enjoyable procedure in first place. My expectation and the reality was completely different. I was expecting "doctors office set up, nice and clean. This place was complete opposite dark and filthy, the table had no sanitary towel or paper to sit on, luckily my MD prescribed very strong antibiotics. Almost no English, received a cd after procedure that no one could open. The only good thing was easy to make an appointment. read more

Egads!! Methinks they don't understand customer service. Do they get the job done as far as imaging-yes. Do they need to work on front office etiquette-Yes. I had to recently request an MRI disc from 2009 and it apparently seemed like an imposition. The front desk is not friendly and it seems like they have some unhappy workers that take it out on the customers. Dr. Yang- you need to review your processes. Those of us with choices would rather go somewhere else. read more

Dr. Yang is very nice and patience, he explained the step of procedure clearly, makes me not too nervous during the exam. The staff are very friendly. I definitely recommend this Dr. Yang's Clinic. read more

This is based on my only experience with them today after dealing with Madison Radiology in Pasadena, which I will NEVER EVER return to. I called and inquired about a simple Chest X-ray. The receptionist told me it would be $50 and no appointment was necessary. I was prepared to wait because who knew how busy they were? I walk in 10 minutes later, filled out my paperwork, and paid my fee. It turns out thatI can get the report right after my x-ray for an additional fee, which I GLADLY paid. Another 10 minutes later, I was ALL DONE and walked out with my report WITH NO FUSS, DRAMA, or HUSTLE. The MD did my X-ray, so I knew he knew what he was doing versus my experience with the X-ray tech at Madison Radiology. Everyone was to the point, did their job with no frills or thrills and I appreciate that. read more

I got a HSG today. The nurse and doctor were so nice and explained everything clearly. Best price I found bc insurance wouldn't cover. I definitely recommend this place. read more

Great experience with Dr Yang and staff. I had a time sensitive test and they were able to schedule an appointment for me. On the day of the procedure I was running late and they waited for me to arrive Check in, payment, and testing was a breeze. Dr Yang and his assistant made me feel comfortable and handed me a copy of the images on my way out. The best part is, I paid out of pocket for the test (usually not covered by insurance) and a month later I get a refund check in the mail. If anyone knows how annoying it is to hunt down a reimbursement. I'm impressed they went ahead and initiated the refund- Amazing!! read more

Positives: professional and courteous front desk staff, short wait time and I adored the xray technician (I wish I got her name!). She was so friendly and put me at ease. Negatives: for a medical office, I found the place filthy and in desperate need of updating. read more

I'm not sure why the reviews have not been positive for Dr. Yang's clinic. I needed a test performed today and had a very good experience. Lillian, the nurse, comforted me and made me feel at ease from the very start. Dr. Yang also made me feel comfortable as he explained all the steps of the procedure I was having. They worked very well together taking x-rays and chatted with me for just the right amount of time. They are very sweet, cordial and knowledgable. read more

Had to come here for and MRI. Thank goodness I didn't read the reviews before or else I would have came. I checked in, filled out the paperwork, waited a short time and then was seen. I, fortunately, didn't receive any bad service. Quite the contrary. Pleasant experience. read more

If you are familiar with Garfield Avenue that cuts through San Gabriel Valley, chances are you drove passed the medical office of Calvin Yang and didn't even know it. The establishment is "rinky-dink" as my boyfriend describes it, but we weren't looking for a Beverly Hills Cedars Sinai, we are looking for a place to grab an MRI, and this was the best place for the most reasonable price in a good location. The parking lot is small, but no one is in it. The establishment opens up to a old, stuffy lobby, and you must walk down towards the back of the medical office to reach the receptionist. There were two receptionists, one who couldn't speak English well (but bless her heart she was trying to be as helpful as possible), and the other was a woman who hated my life and started to snap at me (I know she was doing her job but, please ma'am back up!) The boyfriend and I called this morning to make an appointment, and I was happy that the receptionist was able to get us a slot at 3:30pm. THe boyfriend and I arrived at three this afternoon, and we were right on time. By the time we were able to fill out paperwork, we were pretty much ready to get the MRI scan. Due to complications (doctor's request, waiting for a fax, etc) the process took a couple hours, but I'm glad that we were able to get it done. Afterwards, we walked across the street to their sister office and received the cd of our scan. The technician would take another week before they could read us the results, but at least we had the MRI scan that we needed (we were going to have a doctor friend take a look at the results.) FYI: MRI scan, with contrast: $500. bloodwork drawn: $25. total: $525. The office prefers cash or check if paying out of pocket. read more

Don't recommend this place. They don't know what they are doing. The lady named Rachel is the one work in the front desk. She asked me to fill the papers then let me waited for 2 hours then tell me "we can't perform anything to you today for some reason". I'm like WHAT... you let me wait for 2 hours then you told me this.. they are unprofessional and uncaring to Patients. Very disappointed!!! read more

I had a great experience at Dr. Yang's office. As soon as I walked in I was greeted with a smile by Sammy. She was very friendly and helpful. I didn't wait very long before my name was called to get my procedure done. I was a bit terrified at the beginning, but as soon as Lily talked to me and explained exactly what Dr. Yang was going to do step by step I was at ease and relaxed. Lily and the doctor work very well together. Dr. Yang was extremely gentle while doing my procedure. I felt that he was very caring and made sure I was relaxed. I want to thank him and the rest of his staff for such a great experience. I'm beyond satisfied with his service. If I could I would give his office more stars. I'm not sure why the previous reviews are bad. read more

A really disorganized practice. Scheduled me for an appointment that requires a doctor to be present and after 30 minutes of waiting in the reception area they tell me the doctor might not be coming in today. They tell me the doctor is at another location and that I should drive there to see him. On top of screwing up my appointment, they tell me I will have to wait again after I get to the 2nd location. I get to the 2nd location and they try to collect a 2nd copay and get me to fill out information irrelevant to my situation. It's understandable that people make mistakes but so many mistakes in a row? And most importantly why wasn't the doctor present when he needed to be? Just saying... be careful about putting the well-being of your health in their hands. read more

Use it if you absolutely have to if a dire situation limits your options. If not, better options abound. read more

Yup been waiting for almost an hour. I had actually called to make earlier appointment. But now by the time I get in (maybe), I might as well have kept the original time. Seriously the medical profession needs to get with the program. People have better things to do then wait in your office. How about we get a $1 discount for every minute you are late? read more

Very rude and unprofessional ladies at the front desk. I've been bringing my parents here for some time now ,but we aren't coming back here ever again. read more

Making an appointment means nothing!!! I come here only because it's conveniently located near my work. But sitting in the waiting room for more than an hour after your appointment is ridiculous!! They need to hire more people or simply just don't overbook. read more

The staff was pleasant and the place was clean. Looked a little outdated, but clean. I was extremely nervous about the procedure I was having done so the Dr and his technician were extra gentle and explained everything before hand. Dr. Yang was very sweet and understanding. read more

Staff was kind, professional, and I only waited about 20 minutes. Very convenient parking lot. Would definitely return.

As an endoscopic spine surgeon I order MRI's on my patients who come to see me because of pain. I have never spoken to the staff here nor have I ever visited the facility. However, I will say that the MRI's performed are amongst the best quality in the San Gabriel Valley. That's very meaningful to me and helps me to take better care of my patients. read more

Welcome me with warm smile. The front desk person was attentive and helpful. It was a quick visit for my chest x-ray. I came here, because the previous place I've called was straight out rude and kept asking me, "What do you wanna do here? How did you get this number?" I just hung up on them and ended up coming here. It was a good choice =D No appointment necessary for chest x-ray. read more

Came here for an MRI. I was running late for my appointment, so I called the office. I let the receptionist know that I'll be a little late, and she said not to worry. I came, checked in, and filled out some forms. The receptionist informed me that because I'm a little late, she let those on time go before me. No worries, it was my fault anyways. I sat down in the waiting area and could hear the two receptionists chatting away. It was so unprofessional of them to talk about their family (husband and children), and money. I waited for 1.5 hours before I could finally see the doctor. I changed and was on the MRI bed. The whole procedure took about 30 minutes. Be sure to take off any jewelry before coming. I wasn't aware of this and had to take off my promise ring (which is tight since I got it resized. Took me a good while to get it off. My finger was red afterwards), my necklace and all of my earrings (four on each side). There was no way I could take out my belly piercing, so I just left that on. read more

I have a scheduled appt in this location for an ultrasound. Upon my check in, I was informed that they can't take me in due to my authorization letter not under their office name. I was under the impression that this said office has taken my appointment considering I gave all necessary information over the phone. I was first received by a lady named Dianne, and immediately was turned down, due to the authorization letter that is not under their office name. I said, I made it clear over the phone that I gave all the necessary information needed to make my appt. All Dianne did was turned her back and left me hanging. I tried to talk to her, and even told her, I called in the morning to confirm my appointment because I will miss work today for this appt. She obviously didn't care. Luckily, A lady named MARY saved me. She immediately offered to call my insurance and from there, got my authorization for their office. She is truly an angel, as when she heard my situation, she not only immediately helped me but truly got out of her way to extend all possible solution to my concern. If only I can give her 6 full stars I will, as she deserves to be commended and be recognized for her outstanding and exemplary service!! read more

The clinic I went to was clean and looks upscale. Service was quick and my visit was uneventful. I received the service I came for with no hassle. read more

Horrible horrible place . People come sometimes in pain they don't need negative energy or rude people working at the front . To the lady who worked Monday 7/17/17 at 12 pm at the front desk. Please consider a different career choice . read more

Needed to have the HSG test at this location, my primary doctor referred me. Shortly after the procedure began, I could tell something was not right. Dr. seemed incompetent to be doing the test. It was more like a slaughter house than a doctor's office. Long story short, because the test was so poorly done, I had to re-take this very uncomfortable test again. The best part, they refused to reimburse me my cash payment. read more

I wish I could give negative star!!!!! I wish I read all reviews before I came to this shitty place, the front desk (non-asian woman) is very unprofessional, maybe that's how this place made money from all patients and insurance. I asked them if I can used my blue cross insurance here when I scheduled appointment to have ultrasound and a chinese lady said yes they are in network. on the exam day the non-asian woman charged me full amount from my credit card and bull shitted that I needed to spend that much in order for the insurance to pay for part of the fee, and then told me that their office was not covered by my insruance, and also said that they can try to claim, if my insurance pay then they would refund me. sounds so fishy. now I was told by my insurance that this office has no contract with Bluecross at all. is this how Dr. Yang makes money from patient huh? this place should be investigated and destroyed! read more

Horrible than horrible! Not very accommodating, unprofessional especially the xray tech (male), not friendly kid environment! Just came in for an xray with my 3 yo kid. 1st reaction of the xray tech - he can't come in. I said you got to be kidding me leaving my kid alone in the waiting room. There's got to be a place for him to wait inside of course not inside the xray room. Da! Then he keeps minding my kid when my turn to do the xray. Just plain rude with my kid. Finally, as I got into the xray room he started telling me that this place is not my home, blah 3x - lecturing me that's very demeaning, very abrasive, arrogant in talking. So I walked out. I do not want to deal with this kind of place. Not coming here anymore! read more

If you come here, the job will get done. However, the customer service is mediocre, and the wait time can be pretty bad. I'm writing this review in the waiting room 30 minutes after my scheduled appointment time, and I haven't been updated yet about when they'll bring me in. read more

It's my 2nd time getting X-ray done here. The service was good, the front desk reception girl was nice. She verified my insurance, charged me the co-pay and I waited for my turn for about 5 min. It was a good experience. read more

Just called to schedule an ultrasound that my primary doctor ordered for the swelling on my ankle. The rude lady that answered the phone asked me what type of ultrasound I needed. I have no idea what ultrasound I need, I am no doctor. Instead of trying to help, she made me feel like an idiot for not knowing anything about the two ultrasounds they offer. Um I never had an ultrasound before, cant you just schedule my appointment and the doctor can look at my referral when I come in to know exactly what I need done? But no, she had to make things difficult and I have to call back when I find out what ultrasound I need. I don't even want to come here anymore after seeing all these terrible reviews on this place. read more

After coming here the second time I had to update my review and opinion on in this place. The MRI doctor is one of the nicest doctors I've had the pleasure to work with since my accident happened and knowing now that they only have one MRI machine and knowing further the process I had to come back and give them a much more understanding and deserving review. read more

This is the worse experience ever. My mom had an appointment at 10am for CT scan. Came at 9:20am and filled out the paper work. I've ask the receptionist if my mom need to intake any special fluid. They said no. 20 minutes later they called and said my mom need to intake the fluid. They told us to wait 30-45 minutes. We've waited and waited. Finally 10:30am came by I walk up to them and ask, is it time for her to go in yet. They totally dont seem to care. They went and talk to the person who supposed to do the CT for my mom. He seems to not ever awake yet. Carried no professionalism at all. I guess it's true, in USA people have a degree but carried no manners at all! So sad, I guess these doctors need a manner class! Anyhow, I will never return back to this facility ever again. Receptionist are bad, they sit there talking about their damn problem in their daily lives. Gossip about other people's privacy. Oh, did I mention, one of the receptionist dont even speak fluent english! Come on, this is america, I expect people who work in this kind of medical facility speaks at least fluent english! This place deserve no star at all, but I guess I need to give it a star in order to post comments. I hope all the doctors who refer their patient to this facility actually speak to the person who in charge this business and have them improve their professionalism or else do not refer patient to this place. read more

Of you have choice, don t come here. this place service very bad amd make you wait for forever!

We have appointment for 12pm, was there at 11.15am, but still a looongggg wait before being called inside at 12.35pm. Again inside have to wait another 15minutes just for their preparation. Better to find someplace else unless no more similar place here at LA county. read more

Ultrasound appointment is at least 3 weeks out. The office wait time although having an appointment is 2.5 hours. Unfriendly receptionists and unprofessional technician that got the gel used for ultrasound all over my pants because she threw the used tissue with gel on my pants instead of in the trash can. Many medical services in Allied Physicians medical group are really sub par. read more