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    Vincent D. Ho, MD

    3.1 (89 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 2 months ago

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    7 years ago

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    4 years ago

    The doctor is a totally liar, stay from this guy! The receptionist is very unprofessional and arrogant, waste of my time!

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    7 years ago

    Everyone here was so nice. Dr Ho was kind and professional. I'm lucky to have found such a caring doctor.

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    Page 1 of 3

    Vincent D. Ho, MD Reviews in Other Languages

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    Review Highlights - Vincent D. Ho, MD

    Ho for the last 6 years since I moved in to the city, and he's been one of the best doctor I ever had.

    Mentioned in 43 reviews

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    Prime Family and Walk-In Clinic - Building

    Prime Family and Walk-In Clinic

    4.8(37 reviews)
    3.2 mi
    Certified professionals
    Established in 2020

    post-teledoc, needed to follow up on my persistent nasal congestion and ear ache that was…read morestarting. booking appointment online was easy. I saw someone complained about having to enter their SSN to book an appointment online, I entered a mock number and was fine. I knew they had to verify info when i check in anyways. waiting time at the appointment was just a few mins. Staff was overall friendly. I had a really hard time communicating with the assistant when I'm in the room, pre-doctor. She had a mask on, and she spoke softly, and stood behind me to do the intake. I turned around slightly to hear her better but it wasn't much better. We did a lot of back and forth with the same questions she asked me, mostly her having to ask the questions again. It was a quick check, I had an ear infection and nasal infection. yay to 2026 The whole appointment was about 20 mins maybe. I got the right meds and gor better within 3 days as the doc projected. Will use them again if i'll need urgent care again.

    I found out my normal healthcare center i always go to does not provide covid shots so i searched…read moreon myturn.ca.gov for a local facility to obtain one. This clinic caught my eye since it was close and the reviews were great. I called and confirmed they took my HMO card before scheduling a same day appointment. The person on the phone was nice and provided all the information i needed and confirmed my insurance will cover it free. I went to the facility and they greeted me walking in and sign in was a breeze. I did had to fill out a first time patient form but i skipped the SSN and explained to her since i have insurance i shouldn't require it so she helped me skip that and once i was done; i waited like 5 minutes and i was let in by a girl named Leslie who gave me my covid shot. In another 3 minutes then i was out. She was very friendly and helpful. I was happy with my visit and plan to come back whenever i need any medical needs from them!

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    Prime Family and Walk-In Clinic - Building

    Building

    Prime Family and Walk-In Clinic - Building Lobby

    Building Lobby

    Prime Family and Walk-In Clinic - Building Lobby

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    Building Lobby

    WenCheng Jen, MD - Waiting room

    WenCheng Jen, MD

    4.6(33 reviews)
    3.8 mi

    COVID-19: Social distancing is not enforced at this establishment. All of the staff wears a mask…read more All patients are not expected to wear a mask. It's optional now. The staff also wears gloves when handling bodily fluids or when touching patients. There are some hand sanitizers available for patients to use. This place is open and available with limited capacity. They are sanitizing in between patients. I mention these things in my reviews for the sake of protecting immunocompromised people like the elderly and people sick with cancer and other illnesses. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was here in this establishment, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment UNLESS it's a service animal. Parking: The parking lot for this establishment is behind the building and it is very small. The lot does get full quickly, so you may have to find some street parking, but that shouldn't be an issue. Establishment: The establishment itself is very clean, neat, tidy, small, and organized. They recently moved to a new location, and I love everything except the parking lot because it's so small. A nice upgrade in office space. Yay! Staff: The staff here are very friendly, kind, warm, welcoming, and helpful. They accept both cash and credit cards. There is no credit card minimum. Dr. Jen, as always, is very professional, compassionate, empathetic, and knowledgeable. He doesn't rush, and he truly listens to his patients. I love that he isn't dismissive at all. My favorite doctor as an adult.

    My first time here. And honestly I hadn't gone to a doctor for a check-up since the start of the…read morepandemic and had been putting it off for some time since I felt fine, but finally decided it was time before I was way overdue for one. And dare I say it was a very pleasant visit to Dr. Jen's office for the most part... compared to other doctor visits I've been to, going to Dr. Jen definitely won't be daunting compared to others I've been to. My first impression of the place was already a good start, with a very friendly staff and I appreciate that this place seems to keep things in order where I seemed to be the only patient in the office at the time (which is great for the pandemic situation). Dr. Jen was very thorough in my check-up and I specifically came here to also get a pap smear all at once. Very professional throughout, including his female staff member. The pap smear wasn't all that bad (granted my body wasn't cooperating for part of it but that's not his fault) and he made sure I was comfortable the whole time too. Logistics-wise, it was about 3 months out from when I made my appointment call, but I was ok with it since I didn't have an urgent reason. Office itself is in a good location. It's on the 3rd floor and you can find the entrance to the elevators next to the pharmacy. Bonus for the lab being downstairs if you need to get your blood drawn in the future after the doctor's visit, so it's nice that everything you need is in one location. There's free parking around the building and I didn't have trouble snagging a spot on a Friday afternoon.

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    WenCheng Jen, MD - Dentist parking lot. Do not park here. They will tow your car away

    Dentist parking lot. Do not park here. They will tow your car away

    WenCheng Jen, MD - Entrance

    Entrance

    WenCheng Jen, MD - Entrance

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    Entrance

    AltaMed - Peck Rd

    AltaMed - Peck Rd

    3.3(9 reviews)
    1.7 mi

    I'm writing to share some honest feedback regarding my recent experiences at your location…read more When I arrived, I was warmly greeted by the female security staff member at the front. Slim latina. Dark black hair. She went above and beyond to assist me, including communicating to the front desk that I had already visited three or four times trying to resolve the same issue with my medication not being sent out. She also helped translate politely, which I really appreciated. At one point, I even apologized to her because she was the only one who actually knew how to speak to me with respect and understanding. While she was doing her best to help, I saw her go to the back to get the manager, Maritza was her name. I saw her badge. What happened next was shocking and disappointing. Even in front of couple patients, Maritza tried to shut down security guard in a rude and unprofessional manner, telling her not to "get involved with patients." "Not her job"when it is! she's serving public service! I was standing right there and could clearly hear it and frankly, it was hard to believe someone speaking that way is in any kind of leadership role. According to her badge, she's a Director Assistant Supervisor but based on how she treats people, I can only imagine what goes on behind closed doors. She should seriously learn how to speak to people whether in public or in private. If this is how she acts in front of patients, and to her "employees" it raises serious concerns about how other staff might be treated when no one is watching. And if someone in her position is behaving this way, it makes me question the overall leadership and culture at this facility. Thankfully, another manager, called Yesenia, eventually stepped in and helped get my medication sent to the correct location. I appreciated her professionalism and follow-through, but the whole situation shouldn't have taken multiple visits to resolve. (Even though I came the very next day) Something clearly isn't right with the way this location is being managed. Employees who show initiative and care like the security staff member should be supported, not silenced or talked down to. That kind of behavior creates a toxic work environment, and patients feel the effects of that too. I'd also strongly recommend hiring more Spanish-speaking staff. (Reception) Relying on a green-screen translator system is frustrating and impersonal, and it raises concerns about patient privacy when sensitive conversations are handled remotely. Having bilingual staff on-site would improve communication and show real respect for the needs of your patients. Thank you for taking the time to read this. I truly hope these issues are addressed for the well-being of both your staff and the patients you serve. I will be asking for a patient transfer else where and report it to higher up then just a YELP review. This is really unprofessional I hope people realize not to take their job title over their head. How about respect and being humble? There should be a transfer within employees if they are treating other employees wrongfully. If I can give this place a -10 I would.

    I visited the Debra department twice now and Dr Lucio ( sorry if I misspelled ) and assistants have…read morebeen very professional friendly and delivered excellent care to me . Most of all the front office young lady is soooo helpful I wish I would have remembered her name . (Sorry) She cares , she's confident and she is the reason I continue to come here for my dental needs .

    Vincent D. Ho, MD - familydr - Updated May 2026

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