Cal Rep were amazing. They were highly recommended by our neighbors above us. The initial meeting was quick, no nonsense, and our rep Tim went through the options. A massive change from when we had a meeting with one of the "bigger" companies where the rep talked our ear off for 2 hours! Tim was super helpful in explaining the process, going through the measurements and provided us a quote with a quick turnaround. They said the windows would be ready in 3-4 weeks, but to be honest I think they were ready after 2. They confirmed the installation date and the install team came out. Art and his crew arrived bang on time, and they were impeccable in laying down drop cloths to ensure they didn't damage any flooring or anything, and they cleaned up after as if they'd never been there. The install took less than 3 hours end to end, and our condo looks amazing now. The windows themselves are superb, whisper quiet and so easy to open and have auto-locks. In addition we back up to a baseball park and we can't hear any noise from there now with our windows closed. I highly recommend Cal Rep for Windows, you won't be disappointed! read more

We had California Replacement Windows replace an aging and rotting bay window earlier this year and were very pleased. The sole thing that keeps them from a five star review was the inability to source a metal roof instead of the asphalt shingles we ended up with. One of their competitors offered a metal roof but they were just too disorganized and in their sales process so we jumped ship. The work and final product was outstanding. They matched the stucco pattern extremely well, kept the work area clean, and were conscientious about damage to the kitchen. We were originally worried that with a solid roof (old window was glass) we'd have less light coming in but that turned out to not be the case at all - we all agree the new window lets in more light and seems brighter (maybe losing the screens?) Anyway, this company has our full recommendation as an outstanding vendor. read more

CalRep - Old Bay Window. The corners were leaking and you could see the roof rotting in the corners. - Windows Installation Near Me - Anaheim, California

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DO NOT USE THIS COMPANY!!! I have a contract dated back to November 2020 All the bedroom windows were ordered wrong. The sliders and exterior windows were installed dinged and damaged. Our slider was installed and doesn't have the exterior molding. To top it off all the interior finish work looks horrible. Joel came out to look at the work and was so unprofessional did not take any responsibility for the work. Julie from California replacement came out and was horrified she couldn't believe the work. She was with mike a Millard rep. Julie told me they will replace all the windows and sliders and will improve the interior. Now fast forward we have not received a phone call back. Between my husband and I we have 15 un returned phone calls. We are now left with no other option but to take them to court. Do not do work with California replacement. read more

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Make sure to get everything in writing. We were listing our house and I wanted to get a new door put on. Understanding that there were going to be a lot of delays due to COVID-19, I made sure to start the process early with quotes and to give some wiggle room with delivery/installation times. The sales rep that came out was friendly, and though their estimates weren't the cheapest, I liked what I saw from other customers that had utilized their services via their Yelp page. They were quick to send me the quote and I made sure to call in immediately after to put the deposit down to ensure that things were moving as fast as they could with little delay. A month or so later, I get a call to verify my install the next morning with a timeframe, which I agreed. The following morning, nobody shows up and I call to find out that there's been a delay on receiving the door and it's now been backordered. This is where things were frustrating because it meant that nobody bothered to check first to make sure that it arrived. At this point, our rep told us that they were going to stay on top of it, and make sure that we had a delivery date in the next few weeks. A few weeks pass and I hear nothing. I have to call and email before they give me a new date. Because of the inconvenience, they offered me 10% off, in which I agreed to. Fast forward to two months later, multiple emails, and a huge breakdown in communication, the door is installed. I did have to remind the installers twice to put their masks back on when inside as they kept taking them off. After the install, I see my credit card statement and it doesn't reflect the 10% off that they offered me, but a flat $200 credit. When I called to inquire, the person on the phone was extremely rude and told me that's all they were going to do, and if I had any problems with it to contact my rep. I did, and he stopped responding. At the end of the day, the difference is $70, which apparently was more important to them than keeping a customer. This is why it's important to get everything they promise you in writing and not verbally so you have proof. Though I was happy with the end product, their lack of empathy and accountability will make me never use their services again. read more

CalRep - Windows Installation Near Me - Anaheim, California

I highly recommend this company because they have competitive prices, great products, friendly service and no pushy sales people!! They were quick to respond with a quote. Their pricing is competitive. The sales Rep, Tim Incavo came to our home and was informative but never pushed us to make a decision. He was always available to answer all my questions. We went to the showroom to see the actual windows and it was very nice inside. The sales person was helpful, but again not pushy at all. The owner was great in answering questions and completing our purchase. They confirmed our appointment a couple times which I appreciated. The workers were just a little late but got to work right away. The install was quick. They did 6 front windows in about 4 hours. They cleaned up everything and the windows look great!! Our front windows were old, bugs got in and you could hardly see through them with the hard water stains. Now they look so clear and beautiful and I don't hear nearly as much road noise. I love them! read more

CalRep - Windows Installation Near Me - Anaheim, California

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CRW did a fantastic job with our window replacement. We have at least eight quotes prior to selecting CRW. They came out right away. Their representative measured, and provided me in brochures, a name card, and emailed me his quote later in the day. Everything he said he would do, he did. Out of all the quotes we got, not one other company gave me a brochure and explained why it's best to go with Simonton Windows. He was patient and knowledgeable. Everything he said, he did. Our windows look great. The house is super quiet now. read more

Came in today looking for some replacement parts. They were extremely helpful and kind. Will definitely be back or use them when we need to replace windows. read more

I've waited a few storms to post my review. My house was built in the 60's. The windows around my atrium were leaking and needing to be replaced. I have other windows I'd like to upgrade too, but I wanted to start with the ones that needed it, and if I was happy, use the same company to replace the rest. Unfortunately, I will definitely be bidding out my other window job after being disappointed with Calrep. After getting three quotes I went with Calrep. When I showed the salesman the windows I needed replaced, I specifically pointed out the rotten trim on the inside of the windows and explained that I needed that replaced. In his quote, he listed "replace trim." In his email explaining the quote, he said they would replace the trim, and I asked if he could include painting the trim, and mentioned my interior trim color, DE Swiss Coffee. A couple months later, I book the window install and sign the work order. Day of the install, the crew says they are almost done, but I notice the old, rotten trim is still on the inside. I ask when they are going to replace that. They say they aren't, the work order only lists "Outside Trim." I look at the paperwork, it's the first time ANY differentiation has been made between outside trim and inside trim. I call the office, they initially ask for $150 more to install inside trim. I mention how no differentiation was ever mentioned in the early quotes or emails. We settle on $75. Horrible job finishing the windows on the inside. Awful gaps between the window and the drywall. I had to ask them to come back and fix that. They sent someone back and he smoothed mud over the gaps. Never came back to sand or add texture. It's very obvious the windows have been replaced on the inside. They did not paint the trim for me like they said they would in the emails, only primed. Had Calrep done what they described in the initial estimate, and done it well, I would have given them the rest of my window business, no questions asked. Unfortunately, I was not happy with what I got and will look elsewhere for the rest of my windows. The windows themselves work fine and don't leak, but the rest of the experience was negative enough to keep me from using them in the future. read more

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I had an excellent experience and decided to share this with everyone. Our home was in need of new windows, after getting several bids we decided to go with California Replacement Windows. We had Tim come out and give us an estimate on replacing all of our windows in our home. Tim was awesome to deal with and provided us with an estimate and was up on all of our city code requirements. Tim was great at following up with us on any questions that we had. Once we signed the paperwork, Roger came out, he explained that he would measure the openings and give us the largest size retro fit window that would fit. Sandy, in the Anaheim office, ordered our windows and gave us a rough estimate of the time frame required to manufacture the windows. Karen notified us that the windows were being delivered and wanted to set up a installation date. The two ladies in the office worked with us to try to get them installed as soon as possible due to weather conditions and the up coming Thanksgiving holiday. Roger came on the installation date with the installation crew led by Tony. Tony's crew (Carlos, Christian, Libo and Juan) all were very polite and work together very well. The installation went terrific! Everything looks beautiful! When the installation was complete, Tony's crew made sure the house was cleaner than they found it. The crew truly did an excellent job! Thanks to all of them for a job well done! read more

CalRep - Windows Installation Near Me - Anaheim, California

Joel is a class act. We're doing a remodel of our Kitchen, two baths, and a powder room, and needed to have the garden window replaced, so contacted 4 window companies to provide estimates. Joel was punctual, knowledgeable, and personable. He's a GC so he knows his stuff pretty good, so we felt we're in good hands. And things another window company missed, he already knew. We ended up not using him, but it was because the window was going to take about 3-4 weeks, and it turned out that the GC we selected for our remodel was able to get the window and streamline the replacement process easier since they are redoing the kitchen, and they were doing it at their cost, which saved us about an extra $1,000. But had we not done that, we would most likely use him because he had the best rate for the Milgard window. Just as a footnote, we had our windows replaced by another company a year and a half ago, which also gave us a bid, but they were going to be about 8 weeks out, for the same Milgard window. But Joel was able to do it quicker. If you're looking for a good company with a great product and involved person on your project, I'd recommend Joel and CRW. read more

I had a wonderful experience replacing some leaking windows in my house. Starting with the sale person who was always ready to answer all my questions and concerns. The installation team was very professional and they made every effort to work efficiently. They also do good work cleaning up. read more

We had out patio door replaced and we are very happy with both the quality and service we received. They did it in about 2 hours and did a beautiful job. We highly recommend California Replacement for your job. John and Sue Whittier read more

I wanted to replace double decade old windows with upgraded Milgard double pane low-E windows, and in my search, I found this company. They are not close to my area, but their reviews and professionalism when we visited the company made us choose them. Prices were a bit less than other companies, important when you're spending in the double digits. They didn't disappoint at all. The windows were installed without a hitch, the service was and continues to be excellent. Milgard has a lifetime warranty, and CRW honors that by coming back to fix even the smallest of issues without a hitch. I Recommend this company 100%! read more

Today we had sliding doors and windows installed by American Vision Windows. They were neat, efficient, and great teamwork by Carlos, Eric, Jesus, Eddy, Tony, and Primo. We couldn't be more happy, Thanks again! read more

CalRep - Beautiful new windows - Windows Installation Near Me - Anaheim, California

We have nothing but good things to say about this company and we are not easy customers to satisfy. When we got a quote from Calif Replacement it was significantly less than the two other bids. Our project was complex and involved some demolition work and stucco patching. The day of the install I think there were eight guys that showed up. Each had a specific job to perform whether it was putting plastic to protect the furniture or removing the pop outs around the window or prepping the new opening for the windows to hauling away the debris. They worked well as a team and got the project done in two days. Drywall needed to come back a third day simply because it needed to dry before final sanding. Quality of the glass and frames are excellent. Any minor issues (every project has them) were addressed and corrected in a timely manner. If you are looking for a window replacement project give these guys a call. read more

CalRep - Our new balcony windows - Windows Installation Near Me - Anaheim, California

I can't believe I didn't write this review sooner! So sorry! This is my second time using California Replacement Windows and both times, I am so happy I did! The first time was my own home, second, our rental property we are prepping to sell. Both times Cal Rep gave us fair and reasonable quotes. It took about 5 weeks to make the retro-fit windows but only 1 day to install! Totally amazing! No stucco damage to either of the properties and I am so very happy with how both jobs turned out! I HIGHLY recommend them. The gentleman we worked with both times was Jimmy Jimenez and he was very friendly, knowledgeable and helpful. Based on my experiences, if you chose them, you will be happy you did! read more

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We used Cal Replacement windows to replace a sliding door in our new home. We went into the showroom and the owner was very patient and informative to help us pick the perfect door. The instal was seamless and we love our new door! Highly recommend! read more

CalRep - Windows Installation Near Me - Anaheim, California

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We had 9 of our 1970-era aluminum windows replaced by Cal Rep with Simonton windows. We are very happy with the new windows and Cal Rep did a great job. They look great from the inside and out. The showroom in Anaheim was really helpful to make decisions and there was never any pressure from anyone. I would recommend Cal Rep to anyone needing replacement windows. read more

Poor customer service, unprofessional conduct, disrespectful to customers property, very many issues

The CalRep folks did an excellent job on our three replacement windows and replacement slider !!! Our sales rep Jimmy did a great job providing our quote. He was very friendly, knowledgeable and professional !!! We would highly recommend them !!! read more

ZERO STARS We are more than FOUR MONTHS of trying to get these replacement windows installed and it's still not done. They've come out TWICE to install windows the wrong size and with a huge flaw in the glass. First visit, measurements not correct or maybe not legible, had to reschedule another visit. Their office couldn't read the estimate, had to meet again. Estimates are scrawled on paper and then passed on to another department. Finally finalized plans, gave deposit, waited another 6 weeks for an install date. Installers removed my windows, THEN realized they brought the wrong size. Had to wait another 4 weeks for replacement installation date. Next install, they badly dinged the paint in our home, did the install, and there is a huge black blurb in the middle of the glass. The installers saw it too but according to the company, they DO NOT check quality control before installation. How can that BE?? Cal Replacement takes ZERO responsibility for this. No help, no apology for all the inconvenience. They have given us the name of the wholesale company they buy windows from and it's now up to US to deal directly with the manufacturer to make it right. I'm now calling the manufacturer to try to get them to come out and replace this window - is this the fifth visit for this job?? I've lost count. SADLY, our window replacement job is still not finished. I will never use this company again and highly recommend that you don't either. read more

So we have had our windows and sliding doors that their team installed a few years back and we recently had a sliding door that got water damage to the frame due to the Caulk failure from the sun. The owner and team at the company stands behind their work 100%. The molding on the inside of out home was completely saturated and damaged. They had no problem scheduling a repare to remove and replace the ruined molding and they re caulked all of the doors and windows to ensure that would not happen again. They sent Ben out, who they have as a full time paid with benefits employee and his job is to take care of issues, fixes and problems that can occur due to the climate or any manufacture defects. They are a please to work with and the service they provide is second to none. They offer a variety of products and they themselves stand behind the warranties, and you do not need to call the manufacturer for any issues. They have replaced screens that bowed before and are very nice people and extremely honest. If we had more business owners like this across the country who truly take care of their employees and customers we would be a better nation. Thank you for your service and I will continue to recommend you to anyone that is looking for what you have to offer! I really appreciate that you also tell people that if they don't want vynal strips around the windows that they have options that look nicer for a little more money. It's so important to be satisfied with what you get, since the look and quality matter when your making an investment, regardless of your income. Thanks again for explaining new construction vs retrofit vs additional moldings rather than vynal strips when windows are installed regardless of the brand. Have a wonderful day! Thanks again, Ben, for the fantastic repair. You were a pleasure to chat with while working and an extremely nice and hardworking man. Much appreciated! Cheers read more

Browsing Yelp recently, I was surprised that I had not reviewed these folks yet. We had them replace a few windows in 2016. We had an issue with handle on sliding screen door a year or two later--they came out and fixed it for free. While they were here, they noticed a problem with screen door and fixed that as well. Our neighbor used them as well and she was happy. So, in early 2020 (pre-covid), when we decided to replace the remaining windows (another seven or eight), we called Cal Rep. After waiting for our custom color order, when the windows arrived, they did the job in about four or five hours. When the inspector came by, he passed them right away. Cal Rep is professional, has good communications, a good product, and has good follow up service. What else do you need? So far, so good--we are selling the place now and we've already moved to a new house--and if we need new windows, we will call these folks for sure. read more

We had 2 sliding doors and 2 windows replaced. The installation crew did a great job! We live in a small place, so it was not easy to maneuver the doors and windows. They did so without causing any damage, which cannot be said for other work we've had done. But what made me finally post this review was how helpful they were AFTER the job. With all the rain we've had lately, we were having a small issue. They responded right away and worked tirelessly to diagnose the issue. It turns out the issue was with an exterior repair we needed due to termite damage, not with the installation. But even though the cause was on our end, they patiently helped us figure it out and our next steps were clearly laid out. We still have one more window to replace in the future and I will definitely use CA Replacement Windows again! read more

Our experience all started with making the initial phone call to California Replacement windows where we were warmly greeted by Juli. I was able to tell her what I was looking for and was very surprised at how quickly she was able to send Jimmy out for a free in-home estimate. We were on a time constraint due to our baby coming. Jimmy was very professional, personable and knowledgeable about the options for our shutters. Due to Covid, Jimmy made sure to keep his mask on and kept his distance. A few weeks later, Todd contacted us to schedule our shutter installation. He was very nice, quick and also used safety precautions. We are so pleased with our shutters. They have completely transformed our rooms by creating a nice, clean overall appearance, not to mention the privacy and darkness they provide. I love that we are able to control the natural lighting that comes in to our house because of the split shutters we ordered. Funny story, the morning after we had our shutters installed, I had to wake my daughter up for school and she was so upset with me because I was waking her up "in the middle of the night"... It was hilarious because it was actually morning but the shutters blocked out the morning sun. If you're ready this review, you must be thinking about becoming a Cal Rep customer, look no further, no need to waste your time... Call them immediately and say YES!! They are amazing from start to finish. Plus, it's always nice to talk to someone rather than an automated message. read more

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We own a condo which means we have strict association rules we had to follow with upgrading our windows. During the quote/inspection, Pat was extremely professional, friendly and informative on the specific type of windows and sliding glass door we had to get. Going through an association is not the easiest process but we're extremely grateful for CAL-REP windows and their partnership through the process. On installation day, the workers were kind and treated our home with care. The process only took about 4 hours and when we came home it was so clean you would not have known that they were there! We are happier than ever with our new windows and as Pat promised--the noise reduction is incredible. Thank you CAL-REP for upgrading our home! read more

No one Beats them!! We came to Cal Rep as a customer following one of my favorite window reps, Jimmy. We have felt like VIP's every time we worked with them. We first replaced bedroom windows and a slider, then a year or so later did our kitchen windows. Service was great, installers were extremely punctual and tidy. Pricing was very competitive and for the service we received felt like it was a deal!! A month ago we had a window break from an unexpected wind gust that blew my sons basketball hoop over and caused it to crash into our window. Jimmy immediately connected me with Karen who ordered the new glass and it was replaced within 2 weeks AND covered by their warranty. Customer service her is exceptional and you are treated like family. This company doesn't just care about the "sale" but values it's customers tremendously and it shows read more

After seeing the reviews on Yelp I called CalRep and requested a quote. Michael came to our house, super friendly, and did a complete walkthrough. He thoroughly measured every window and door and then wrote down his quote. He didn't do that stupid "buy now" tactic to lock in a better price...which is what another company tried to do to me. He showed me the window and door options and I chose what worked best for me. I told him I was going to be getting quotes from several companies and he said that's a good idea. He didn't hound me each day trying to get a sale. I got quotes from 4 other companies and we decided that CalRep was what would be best for us. I placed my order and it only took about 2 weeks before all the windows and doors were ready to be installed! They came out last Friday and completed the entire job in 1 day. They had 5 guys and Trevor did a wonderful job managing his team. We replaced two sliding glass doors (one was a bit large so it had to be a 3-panel door) and 9 windows (one of the windows was a unique triangle). I never see people post how much their job cost, not sure why since that's usually what everyone is wondering, but ours came out to just over $11,000. I got one quote for over $30K!! Only one other company quoted me around $12,000, but I decided that I like CalRep for our job. With my research and what I was looking for $11K was very reasonable to me. Two screens were a little bent when they were put in, but I called them today and they'll be sending me two new screens right away. Amazing customer service!! If you're considering new windows and doors, give this team a call and see if its the right fit for you. read more

Cal Rep was highly recommend from a trusted friend and they completed work on my in-laws home. My in-laws were very happy with their prices and workmanship. I recently decided to replace 4 windows and solicited 5 bids. Between the 5 bids, there was an approximately $900 difference between the lowest and highest bids. Michael from Cal Rep was an amazing and honest guy who really came through. He was very responsive to all my correspondences and kept me informed on the timeline of installation. When the install crew showed up, they were on time and fast. There were four installers but I only remembered Jimmy's name. They were extremely professional and took pride in their work. If you are thinking about buying new windows I would highly recommend getting a bid from Cal Rep. (In my photo, they replaced the 3 trapezoid windows and the smaller picture frame window) read more

CalRep - Windows Installation Near Me - Anaheim, California

They do good work, but Mike Incavo (salesman) never returns my calls. I've had to drive to the store every time I want help or more work done because he doesn't return my calls. It's weird. Apparently they have more work than they can handle so he can blow off customers. I assume it's mommy and daddy's shop so he can get away with it. Luckily for me there's at least 20 - 30 places within 30 minutes of my house that can replace doors and windows so it's not a big deal to take my business elsewhere. It's just bizarre to have a " salesman " blow me off so many times. read more

We contacted Cal Rep Windows to replace the windows in our rental home. We had used them in the past for our own home and thought they were the best. The crew showed up at 0700 and got straight to work. First they removed the old windows and then got busy placing the new windows in place. They were careful, professional and tidy. The tenants are vey pleased and can't get over how great they look. Thank you for a job well done! read more

I just had two patio doors replaced and can highly recommend the service I received from Cal Rep. Michael was very professional and a knowledgeable source of info, arriving right on time for the initial appointment. The delivery and installation was quick and efficient. Mike, a pro with 30 years experience, assisted Carlos and Jake and they all did a truly professional job. It was clear this company has been in business so long that they have the whole process down to a science. The price was competitive as well. I can highly recommend this company! read more

CalRep - Milgard patio slider - Windows Installation Near Me - Anaheim, California

California replacement windows replaced 2 houses of windows for me. I found out that one of the windows is leaking. I contacted them today to ask for someone to come and please inspect my window I was not asking them to do anything other than that, since it had been a while since I had the windows replaced. The person on the phone was rude, and told me to contact a handyman. I spent several thousands of dollars with this company and was not asking the to do something for nothing. With that being said spend your money somewhere else. read more

I'm beyond pleased with the professionalism and quality of my new windows from Cal Replacement Windows! I received quotes from 3 other window companies and Cal Rep was hands down the best choice. My neighbors recently used Cal Rep to replace their windows and they had a wonderful experience and they were right...Cal Rep is a fantastic choice and I'm so grateful that I found a quality company that I'm comfortable recommending to all my neighbors & friends. Jimmy was terrific and very knowledgeable when explaining the various window options. The installation team was top notch and the installation was executed perfectly, the windows are amazing. Overall a great value & terrific service- I highly recommend Cal Rep! read more

Cannot say enough about Cal Rep. We did our house in two parts and the team at Cal Rep were awesome. From Jimmy who came over tot he house for the estimate to Julie who helps us when we can into the shop to look at the two brand of windows, to Joel who answered additional questions made and helped make changes on our initial order and finally Roger and his crew who did both jobs installing Milgard Tuscany Patio doors and windows. Pricing was excellent as well as the workmanship. Due to my wife's eagle eye she noticed a scratch. Cal Rep ordered a new window and Milgard came out and replaced it. It did take few weeks as Milgard are only in the No. OC on Tuesdays. Great Service and their installers said if you notice any others just call Cal Rep and they will get us out here to replace. read more

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This was our second project with CRW. We were so pleased with our first experience, we hired them again without considering other companies. Sales went over all our options and made some recommendations to ultimately get exactly what we were looking for. A crew of 7 showed up on time and replaced 2 bay windows on the second floor. They were all very polite and efficient in getting it done. When strong solvents were used, they even sprayed air freshener to cover it up until it aired out. So nice to have a contractor that does what they say they will do and leave you with a quality product. They even had us look it over and let them know if there was anything that needed attention before they left. Will definitely used them again! read more

We started with our consultation with Jimmy in January and had our windows done in February. The entire process was smooth and the price and quality are unbeatable. I have been raving about CalRep ever since to everyone that will hear. Just one of those companies that you feel so good working with, they have that down to earth yet super professional touch, you just know you've made the right decision. Special shout out to Jimmy Jimenez! He's the man, he took very good care of my family. read more

Very prompt from the process of measuring to the time they replaced the windows. The team was very professional from the start to the end. If you ever need your windows replaced, this is the place to contact. read more

We had Cal Rep replace 6 original windows from the 70's with new Simonton windows. It was a complicated project with a new construction install for all the windows and stucco work. Cal Rep did a quality work, on schedule, and at a fair price. We had an issue with a couple of the screens and they came out right away to have them fixed. I would recommend them and plan on using Cal Rep again for the remaining doors/windows we need replaced next year. read more

Very impressed with this company. They were on time with our first appointment and second. They were able to give an estimate at the first appointment. They took 2 measurements. The first for an estimate and the second once I decided to go with this company. Both people who came to our house were very professional and friendly. I wish more companies had their integrity. read more