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    Legendary CalRep Windows and Doors

    4.3 (181 reviews)
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    Scratches on the brand new window.

    I am writing this review to warn everyone about the terrible quality and lack of accountability at Legendary Windows. I had an addition to my house and chose them for new windows. Because of the construction dust, I couldn't see the glass clearly at first. But after a thorough cleaning, I was shocked to find deep scratches all over the brand-new glass. Here is why you should stay away: Absurd Pricing: I was charged a staggering $15,000 for installation alone. They sent only two workers for two days. That is a lot of profit. Damaged Goods: They installed scratched, low-quality glass. Ghosting Customers: When I tried to reach out for a resolution, I found out that many other customers are reporting they "changed ownership" as an excuse to avoid taking responsibility for their previous mistakes. They take your money ($15k for labor!) and leave you with damaged products, then vanish. This is not a "Legendary" company; it's a predatory business. Save your money and your sanity--Stay away from Legendary Windows!  It wouldn't allow me to give 0 star

    Window leaking first rain

    Correction Another bad Michael I review was linked to this company He's useless....NOT this company Sorry, my bad

    Kitchen windows made larger.
    Valerie T.

    I had 3 kitchen windows made larger and not only was the process of ordering the windows with Jason Allen a smooth transaction, but the install was so thorough, including clean up. This window company went above and beyond what I had other window companies do. I had faulty windows with 2 other co. once installed and I had to go through warranty process myself. With Legendary they did the warranty process and made certain everything worked out. I must say they have been the easiest company to deal with and the owners Scott and Jason came by during install to make certain all went perfectly. It's hard to find a good window company but I can assure you that Legendary Doors and Windows will get the job done with ease.

    3 fold Panel doors
    Crystal I.

    Overall the windows are beautiful. Each window was $1k each = $15k. Two sliding glass door 3-panel doors were $7k each. Total install = $15k. A couple poor experiences happened since our install in 2021, besides the windows being on back order due to Covid for 4-6 months, and one window was the wrong color. Here are our main issues: 1) one window leaks when it rains. When we called to voice our concerns to get our new window fixed, they said that's normal for a window to leak. !? 2) the new windows were too big for the current window space so after we ordered the windows, they told us we need to pay an extra $700 to paint wood panels around the window black. They gave us a discount for that extra labor and expense but I had to negotiate for it. 3) the painters who started painting our Windows did a terrible job and ruined some of the windows sliders. We fired them early in the job and asked our handyman to do it. 4) the 3-panel doors are beautiful but they seem kind of cheap because the door handle continually gets loose and almost comes off the panels. Our handyman had to fix it at least 3 times in the last 2-3 years. These are new panel doors. Overall I would've expected a better experience spending $30,000.

    Wiring pulled off the wall during bathroom window installation
    Navid D.

    1/23/21 it's been a couple of years since our installation and I've decided to update my review to 5 stars. Our windows and sliding glass door has gone through several seasons of rain and typical SoCal weather and done exceptionally well. I've also referred friends to them. Their work is impeccable and I'm happy I chose them despite some hiccups described in my earlier review.

    Living room window

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    Derek was the sales person, very easy to work with. The quality was great for the project. I am pleased.

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    Page 1 of 5

    Ask the Community - Legendary CalRep Windows and Doors

    I need to purchase and hang 11 interior doors, probably 1-panel or 3-panel shaker. And then purchase & install base and case. Are these things you handle?

    Good afternoon Scott, Thank you for taking an interest in our business. Unfortunately we deal… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Legendary CalRep Windows and Doors

    The owner Jason called and talked me through the issue and offered to send a technician to take a look.

    Mentioned in 47 reviews

    Read more highlights

    American Vision Windows

    American Vision Windows

    4.5
    (1.1k reviews)

    We recently needed service on sliding doors and windows that American Vision Windows installed in…read moremy parents' Mission Viejo home back in 2010. I called Supervisor Valentin, and he was extremely accommodating in scheduling the appointment for my elderly parents.He fully stood behind the warranty, which gave us peace of mind. Henry and Hector handled the work professionally and efficiently. They took time to prepare area carefully and clean up any dust. Thank you to the entire team for the excellent customer service and for standing by your product!

    I recently purchased a home and began researching companies to replace the original windows. After…read moreasking for recommendations in my local Facebook community group, several people suggested American Vision Windows, and the feedback seemed generally positive. Based on those recommendations, I decided to contact the company for a quote. I received a call the same day from Craig, and unfortunately, the experience was very disappointing. I found his tone to be rude, brash, and unwelcoming, especially toward a first-time customer who has no knowledge of the window replacement process and was simply looking for guidance. This is exactly where good customer service should make a difference. After speaking with him and comparing other companies and quotes, I quickly decided to end the call and take my business elsewhere. Because of this interaction, I will be spending my $5,000+ with a company that values professionalism and treats potential customers with courtesy and respect.

    TMC Windows & Doors

    TMC Windows & Doors

    4.6
    (118 reviews)

    Great professional service. They were punctual to start the…read morefront door replacement. They explained the process before starting and we're considerate when the front door entry was limited access while they had the stucco dry. They also verified the small detail changes in the door handle and had me try the door several times before they left. I was impressed by the end result. Huge difference in a proper working door compared to before. Great attention to detail to explain the issue with the last door. I recommend their service for Great quality work.

    If I could give them negative stars, I would because that is what they have earned. Started…read moreworking with salesman early April (omitting names so the review isn't taken down). When we told him we were not certain about the style of doors for some of the items he urged us to sign the contract to take advantage of the discount and assured us we would be able to update via a change order. Nothing would be ordered until the choices were made and the change order was executed. We have done many remodeling projects over the years and change orders are standard so we had no reason to doubt his assurances. Since then he has overpromised and failed to deliver. Every time we texted or emailed to ask about the change order status he reiterated that it was with the office, everyone was aware, nothing would be ordered and the change order would be sent - tonight, tomorrow, next day...you get the picture. After weeks of waiting for the change order so we could move on the project, we tried to escalate a number of times because based on the reviews we expected better customer service. However, we were told we needed to resolve all the miscommunications and failed follow through with the salesman that had failed to follow through. Imagine our surprise when we got a text that some of the doors were ready for installation. The salesman was shocked as he had told us nothing would be ordered until the change order was signed. In an effort to salvage the project and because we wanted to believe the salesman, we allowed for partial installation. The installation was riddled with additional issues. Wrong hardware, wrong trim, no wood molding around the door. The salesman was apologetic and did not understand why there was a disconnect. After another few weeks of messages, emails and requests to escalate, we finally got confirmation that the salesperson and the director of revenue would come to our home at 2pm on 6/22. They arrived late 30 minutes late (even though my husband had made it clear he was meeting them during his lunch hour) and the director of revenue was defensive and put all blame on the misrepresentations made by their salesman on us. During the meeting the salesman told him that the remaining doors had not been ordered. After that meeting the company STILL had the salesman follow up to ask how we wanted to proceed. He was embarrassed at that point because he was telling us the company would be able to address our concerns and they hung him out to dry. Even though it wasn't our fault, in an effort to put this nightmare behind us and NEVER deal with them again, after a few exchanges with the director of revenue, we agreed to a resolution provided they completed the project by today. No response for over a week until this afternoon when they basically said 'thanks for agreeing to letting us do what we haven't done but keep bending over backwards so we can do it in our terms'. @owner of the company you should step in sooner and not wait for the online reviews to try justifying the experience. For all those that posted 1 star reviews in the last year we should talk about options. Based on your experiences I can tell is not the individual players. It's the company.

    California Replacement Windows

    California Replacement Windows

    4.6
    (95 reviews)

    We needed one custom window made for a kitchen remodel, and California Replacement Windows was one…read moreof the only companies that would let us buy just one window. All other windows in the house had been replaced previously, and most companies had a minimum order quantity that didn't make sense for our project, or had long lead times that would have been problematic for the timeline of our project. The sales rep Tim was on time to his appointment, quickly assessed and measured the window, and got the process started. He was readily available for updates, and the window was available very quickly! The install was done well and matches the other windows in our house. We are VERY happy with Cal Replacement windows and will definitely use them again in the future for any other windows we might need.

    Poor warranty service! They do not stand by the product! I…read morehad all new Milgard windows installed in my home in the 2003-2004 timeframe. The initial installation went well. Milgard offers a lifetime warranty on their windows. Speed ahead to 2026... Some of my Milgard windows began to fog and show drip marks between the panes. I called California Replacement Windows (they were an authorized Milgard dealer) to replace them per the warranty. I couldn't get anyone to answer and I called several times after that. No return calls even after voicemail. My wife also called several times....Nothing! I wrote to them using the email provided on their website and no response! I don't know if this company was sold or merged with another company, but based on this experience, I would never buy replacement windows from California Replacement Windows because they don't support their products. I am not dissatisfied with Milgard. Their product lasted 23 years before I needed service. I found Milgard's website and completed a warranty service request, and they scheduled an appointment and soon after replaced my windows completely free of charge.

    Legendary CalRep Windows and Doors - windowsinstallation - Updated August 2026

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