service was horrible but the food was great!! The waitresses were like they are forced to be at…read morework. slow service to order a drink and another long wait after given the menu to order food! Looking around to make payment.

Sorry definitely not "My Thai" choice next time! I must say that the pad thai is authentic, but…read moresadly everything else fell short. The chicken in both the cashew nut chick and satay was not fully cooked, (we had to send it back), massaman curry was super bland, the seafood is not fresh at all, and to top it off they use fake crab meat as in their seafood dishes! There seem to be a few Thai options in Cambridge so I'll try others next time I'm in the area.

Red Basil is a great place for satisfying that Vietnamese food craving. The price is great for the…read moreamount of food you get. The flavor is localized, so along side pho and lemongrass dishes there is also orange chicken and other american-asian dishes. The area is pedestrian only and has lots of free parking around the area. The restaurant has plenty of seating for 2s, 4s, and more and is only one floor. We had a mix of food ordered, but the battered chicken with egg noodles was impressive, it was a large portion and had a fluffy and moist chicken overtop the noodles. It was lots of food, and could have made great leftovers if we didn't devour it all. The service is on the slower side, they only had one server that day and the chef came out to help out. All-in-all the wait was around 20-25 min to get from order to food on the table and it was enjoyable. Would come back again to try the duck next time.

Unexpectedly good, didn't expect to have the authentic type of Vietnamese food in a small town.read more

Without a doubt the best Thai food I've ever eaten. Service was fast, friendly and the meal was at…read morea price point appropriate for the quality. Can't wait to go there again!

Really great! I highly recommend this spot if you are looking for top notch Thai in Guelph!…read more Nice, clean restaurant with an open kitchen. Fast, friendly service and the green curry! OMG! I could eat it every day! The basil Thai fried rice is good as well but man o' man, that green curry! Five stars all day!

Served us the wrong dish (beef instead of pork), ignored our religious dietary restrictions, and…read morenever apologized.I had a very upsetting experience at Ben Thanh that I feel I need to share. I ordered the pork spring rolls, which I've had before. This time, the taste and texture were very off -- when I opened the roll, I realized they had given us beef with avocado instead. This was extremely distressing as we don't eat beef due to religious and cultural reasons. We immediately asked to speak to the manager, but instead they sent a staff member who didn't understand us and said things like "Is it good?" and "What do you want me to do?", without offering a single apology. After insisting, the manager eventually came over but continued to show zero accountability. Instead of apologizing, she kept asking, "So what will make you happy?" and tried to offer a replacement spring roll -- as if that solved the issue after we had already eaten part of a dish we never would have touched knowingly. To make it worse, she later said they had given us a discount "for both dishes" -- meaning she still expected us to pay for the one they got completely wrong, just with a small discount. I told her clearly that I would not pay for a dish I didn't order. We ended up paying for the other dish, but couldn't even finish it because it was contaminated by the spring roll. And the worst part? Not one person ever said "sorry." As a university student, I didn't go there looking for free food. I just expected to be treated with respect. But the way they handled their mistake -- with coldness, blame-shifting, and complete lack of empathy -- was honestly shocking. If you have any dietary restrictions or simply expect basic customer service, I strongly recommend thinking twice before eating here.

I tried the pho, fresh rolls, and spring rolls. All were excellent. Having tried a lot of pho…read moreplaces in Toronto, I actually preferred the pho here. Soup was nicely flavoured and the toppings were very fresh. The fresh rolls were nicely done - the peanut spicy sauce was flavourful. The crispy spring rolls were crunchy on the outside and kind of fluffy on the inside. For some reason I wasn't a huge fan of the tea. All in all, the place seemed clean and the service was friendly. Nice place for viet food.

Where do I start... just wow. The apps were mouth watering delicious. The coconut shrimp blew my…read moremind away along with the spring rolls in cute little bite sized squares. The chicken stick was just right. The calamari with the spicy chili was mmm mmm good. The entrees... the cashew shrimp was our absolute favorite. It was so good if I wasn't full I would've ordered more. Our 2nd favorite was this fried fish dish... omgggg. You must get it! The Eggplant was good and I was so full of couldn't finish it. We ordered the pad kee mow instead of pad thai to try something new. Getting the pad thai next time. The panang beef was tops. The dessert.... the star...mango spicy rice. I'll always order that.

Great food and service. Authentic Thai food. I had the Panang Curry and my co-worker had the…read moredrunken noodles. Prices were excellent!

This is such a cute hole in the wall place!…read more Located underneath the Sage building on Spruce, there is very little parking but some nonetheless at the side where King Tin is. When you enter the restaurant you'll see long tables, high top tables and then a large counter. This is a restaurant that lets you practice your social skills to share tables with others. You must order from the counter and then they'll bring the food to you. WiFi available. Daily specials available as well. They have a self serve water pitcher if you'd like to drink water and not order anything else. Ordered: Red curry with chicken Came with a large portion of rice. Curry was spicy with a little sweet after taste. Coconut milk, large chicken pieces, veg, bamboo shoots... this was delicious! Green curry with chicken Tastes a little creamier than the red. Ingredients are about the same. Very good. Slight Spiciness. Panang curry with beef Lots of veg. Very mild curry flavour. Prob my fave curry dish so far. Tom kha soup? This is a coconut milk chicken broth soup with pieces of mushrooms and we added shrimp. This is a very mild soup. It's not bad. But not my fave. Thai iced tea is sweet. Very very yum. It's not on their menu but for sure something worth ordering! A hidden gem in Waterloo. Very good Thai food.

10/10 would recommend…read more I've been getting delivery from here for a while now, so I knew the food was good, but this was my first time actually going to the restaurant and eating in! The place is so cute, fun atmosphere and easy ordering. They have daily specials and a 10% student discount which make the already affordable dishes even more value. There are games on the table to play while you're waiting for food, and service is great. Definitely going to be coming in to eat more often! I got the Thai spicy noodle soup, and it wasn't really that spicy which I really appreciated (but if you're craving spicy food maybe get the curry or add chilli oil). My other favourites include the pad Thai, the green curry, and the Tom yum soup.

Food and service was awesome! Highly recommend! It's a hidden Jem! They also have a patio.read more

Great ambiance. The taste of the food is legit. Service was good. I definitely recommend.read more

Semi-speculative going in here as the service seemed slow, but we mentioned to the waiter that we…read morewere on lunch and he came through. I'd highly suggest getting the wontons. They're absolutely amazing. We shared some drunken noodle and a curry coconut dish, which was amazing as well.

Great food, can not count the # of times we have eaten in and also had many pick-ups......#8,…read morechicken cold roll and the #14a soup are both outstanding.