Came for a nice comforting bowl of pho and that's what I got! Delicious, savoury and so much meat!…read moreNot oily or heavy. This was so well done and the meat was tender and not stringy. The great reviews are accurate! Next time I'll try a banh mi! Will definitely come again and tell my friends to come also!

Super clean, amazing service. Has a quick, efficient lunch menu. Great food. Lots of flavours…read more Can't go wrong with a Pho!

Served us the wrong dish (beef instead of pork), ignored our religious dietary restrictions, and…read morenever apologized.I had a very upsetting experience at Ben Thanh that I feel I need to share. I ordered the pork spring rolls, which I've had before. This time, the taste and texture were very off -- when I opened the roll, I realized they had given us beef with avocado instead. This was extremely distressing as we don't eat beef due to religious and cultural reasons. We immediately asked to speak to the manager, but instead they sent a staff member who didn't understand us and said things like "Is it good?" and "What do you want me to do?", without offering a single apology. After insisting, the manager eventually came over but continued to show zero accountability. Instead of apologizing, she kept asking, "So what will make you happy?" and tried to offer a replacement spring roll -- as if that solved the issue after we had already eaten part of a dish we never would have touched knowingly. To make it worse, she later said they had given us a discount "for both dishes" -- meaning she still expected us to pay for the one they got completely wrong, just with a small discount. I told her clearly that I would not pay for a dish I didn't order. We ended up paying for the other dish, but couldn't even finish it because it was contaminated by the spring roll. And the worst part? Not one person ever said "sorry." As a university student, I didn't go there looking for free food. I just expected to be treated with respect. But the way they handled their mistake -- with coldness, blame-shifting, and complete lack of empathy -- was honestly shocking. If you have any dietary restrictions or simply expect basic customer service, I strongly recommend thinking twice before eating here.

I tried the pho, fresh rolls, and spring rolls. All were excellent. Having tried a lot of pho…read moreplaces in Toronto, I actually preferred the pho here. Soup was nicely flavoured and the toppings were very fresh. The fresh rolls were nicely done - the peanut spicy sauce was flavourful. The crispy spring rolls were crunchy on the outside and kind of fluffy on the inside. For some reason I wasn't a huge fan of the tea. All in all, the place seemed clean and the service was friendly. Nice place for viet food.

Went up to Cambridge for a day trip getaway and stumbled upon this local gem. Delicious pho broth…read morejam packed with flavours - no need to add additional sauces as its seasoned to perfection! 10/10. The mango rolls were a great refreshing appetizer with a sweet/sour bite. The dining area is quiet and spacious with cozy booths. Recommend for an affordable bite!

I'm so thirsty!!! MSG!…read more Just disappointed with another establishment serving from the bucket soup base. The large bowl did not have as much ingredient ratio to noodles compared to more places. We thought to order the stir fry beef with vegetables because we thought we would still hungry. The dish feature was not the best with an underwhelming 5 pieces of meat to almost dead vegetables. It seemed more of a plate of leftovers. The "Thai" sauce was a water down bunch of juice thickened with corn starch. Overall just was not impressed with this restaurant. Not returning.

Great food and good prices. Service also very good…read more I particularly like the variety of side dishes I could get - from fried eggs to just additional meats.

Too crowded and squeezy space. Food just the same as other Pho. Was said VIP card will be given…read moreon that day of promotion but then said sold out. If I knew no more VIP card before I go, I don't have to go there for pho.

Looking for a lighter meal before our flight. Place was empty so service was quick and efficient…read more We both ordered a vermicelli bowl and were delighted with the crispy freshness of the vegetable. The spring rims were super tasty and very crisp and delicious. The beef stir fry was good, a few chewy bits but nothing too bad. Flavor was spot on but the heat could have been higher, so I added sriracha sauce. It was clean and comfortable, the pricing is competitive and reasonable. If we were ever to find ourselves here again, we would eat here.

I'm fairly new to KW and was looking for somewhere to get Thai take-out NY eve. This place seemed…read moreto have the most extensive menu, and didn't disappoint! I would make a meal of their fresh rolls. Their drunken noodles are definitely something I will also get again. I'll be back!

Vietnamese spring rolls were good, pho was ok. But they serve you cheap fountain soda instead of…read morebringing you a can. You can't charge $3.75 for a glass of fountain soda. That's bush league and so fast foodish.

I've been a loyal customer here for many years, but after today, I'll NEVER be back. I came in…read morearound 4:00 PM on October 31 with my kids, just wanting a quick meal so they can go trick or treating, and left absolutely disgusted by the way we were treated. I ordered a grilled meat and rice dish, and with so many similar options on the menu, the wrong meat ended up being ordered When I pointed it out and asked if they could simply replace the meat to match my order, the waitress responded with a complete lack of care. She bluntly told me, "The manager isn't here, so you have to pay for both dishes whether you eat it or not." That was it--no solutions, no effort to fix the issue, nothing. I was left feeling like my business didn't matter to them at all. If this is how they treat long-time customers, I can't imagine how they handle other guests. Take my advice: AVOID THIS PLACE. There are plenty of better pho spots in town that actually value their customers. This was the last straw, and I won't be back. An absolute nightmare of a dining experience!

I got the BBQ pork Banh mi and Spring roll, and both were packed with flavor the pork was tender…read moreand savory, add the spring roll for the perfect crispy bite. The fillings are super fresh and well-seasoned. Great value for the price, too! Friendly staff and takeout spot!

Good, but super, duper slooow…read more Located just around the corner from the Kitchener Market. Space is small, it's takeout only. When I came in, there were 3 people waiting for their banh mis. 1 of them was a large-ish order. It took quite some time for anyone to take my order and even longer to wait for 1 sandwich. I waited for approx 15-20mins if not longer. Quite a few people came in AFTER I ordered, but they got their sandwiches before I did which was weird. There are 3 people working behind the counter, and 1 of those people did cash as well. They charged tax even though I paid cash. Sandwich was good, but be prepared to wait. It was NOT a quick in/out!

Great food. Helpful attentive staff. The pho will heal anything going on with you lol. Love it!read more

Didn't realize the KW region actually has 2 Pho Dau Bo locations, since I usually go to the one at…read moreDT Kitchener because it's much more accessible by buses for students. This location is located near a more residential neighborhood, where most of the customers are families. If you drive it's recommended that you go to this location because there's a free parking lot. Compared to DT Kitchener location this one is a lot smaller, but the place is much nicer with better modern decors and has a general cleaner feel. We arrived at 5pm on Sunday for a casual dinner and the place was quite empty with just 1 other table. However, as time progresses there were more people coming in and by the time we left just before 6pm there was a line for tables. So it does seem like this is a local favourite. In terms of menu and prices this place is consistent with the other Pho Dau Bo franchised restaurants, and the soup tastes the same. However, I find that they give us less noodles than the other location as a Small 342 Pho Dac Bien (house special) didn't exactly fill me up similar to the other locations.

This is my go to spot for a nice bowl of pho! I am always satisfied walking out of here! They have…read morean excellent selection of food ranging from rice dishes, vermicelli, curry's, ramens, pho and many more. The portions are well sized and all the dishes are packed with flavour. There is never a bad choice at Ben Thanh Service was excellent, the waitress was very nice and attentive. The food came out quickly along with all the accompaniments. The restaurant is well decorated with a spacious interior. This is an amazing spot for any occasion whether it's a casual meal or date, you will not be disappointed.

The food was indeed delicious, being both fresh and hot. Our…read moreserver was kind enough to answer our questions politely. The interior is quite nicely done. My sister-in-law and I loved the drinking glasses. We actually googled to see where could buy them .lol Well done.