My review for this place is twofold…read more The showroom is beautiful, with a great selection to choose from. Our experience with Polina was excellent, she was friendly, kind, and very helpful in guiding us through our tile selection. Where things fell short was communication and delivery...especially disappointing as this was our first time shopping here. When we placed our order, we specifically asked if the product was in stock and were told that it was. After we paid and left, we received a call saying the product was actually not in stock and would take about a week. Frustrating, but what made it worse was the response we got when we followed up. We spoke with Glenn and explained that had we known, we might have gone elsewhere. His response was essentially that we were free to do so. Having worked in customer service for over 10 years, I found that surprising and disappointing...there was no effort to retain our business or make things right. We decided to continue with the order since we had already paid. Fast forward about two weeks, and we hadn't received any updates. I called to check in and was told the shipment was still in transit and might arrive by the end of the day. I asked to speak with a manager, and Glenn called me back. To his credit, he acknowledged the earlier interaction and apologized for the delay, but there was still a lack of proactive communication or effort to improve the experience...especially considering we had already, made multiple trips for payment and a partial pickup. Ironically, I received a call just before closing that the rest of the shipment had arrived and would be ready for pickup the next day...but only after I had reached out first. I would still recommend this place for the showroom, selection, and the help we received from Polina. Just be aware that the follow-through and communication may not match that initial experience.

The showroom is beautiful and the gal that helped me was wonderful. However, I spent a lot on tile…read moreand had ONE box I wanted to return. My installer was running behind and didn't pick up the order for a couple weeks. I called today and was told I could not return the box since it was one week past the ORDER date. Please keep in mind if you wish to proceed.

Amazing costumer service, Rep Adrian welcome us with a…read moregreat smile our 1st time here, and my dad and mom were super satisfied with the recommendation and professionalism We definitely recommend it if your on a mission remodeling your kitchen great selection and great job with welcoming us and costumer service.

This was my second experience collaborating with Elite…read moreStone, I worked alongside Veronica in Ontario. I was impressed with their exceptional performance. Subsequently, I had the opportunity to work with Adrian Granados in Santa Ana. Both individuals demonstrated remarkable sales acumen, consistently returning phone calls and texts promptly. The showroom offers a diverse selection of porcelain and quartz options for customers to explore.

Hui is honest and fair... we used them for kitchen cabinets, vanities and sinks. He is currently…read morehelping a friend with same plus counter tops and flooring. They do a bit if everything there.

After previously doing such a wonderful remodel on the kitchen we decided it was time to do some…read morework on the bathrooms. Once again Andres was very prompt, courteous and artistically creative in helping us to see the potential in the remodel. The project went a bit over the expected time frame with some custom items being back ordered due to the Covid situation but the end result was worth the wait. All of his contractors are very talented and efficient and detail and clean up are an obvious priority for quality customer service.

Outstanding carpet selection, service, and prices. I have a rental and after calling many other…read moreplaces and Lowe's, Alison at New York Carpets understood exactly what I was looking for. The value was perfect, the install crew very skilled, and the carpet was just gorgeous!!! I'm so glad I found them and will definitely be my go-to next time.

One of the nicest, most competent and passionate humans on the planet, Mike, helped educate us on…read morefibers and pointed us right to what we wanted. Walk the warehouse and see everything full sized. Mega selection and as many samples as you want to take. Go see Mike if you need to recarpet your home!

Johana has the best customer service! We were greeted right away, and she makes the best Brown…read moreSugar Shaken Espresso.

I really wanted to like Bodega Style. I was actually warned to avoid them and referred somewhere…read moreelse, but decided to give them a chance anyway. At first, everything seemed great. They were one of the few places I found that carried prefabricated quartz countertops within my budget. That's where the positive experience ended though. The countertops that came in looked like a watered down version of the floor sample, much more plain and washed out. I understand these are manufactured items and won't be identical, but they should still be in the same range as what is displayed. We even reordered with a different style, thinking that might solve the issue, but the second set had the same problem. After two failed attempts, I tried to cancel the order altogether. The items never left the facility, but Bodega would not allow a return. My contractor even tried to convert the order into store credit to use for another client, and that request was also refused. Customer service only added to the frustration. I came in right at opening one day because I needed to get in and out quickly before work. Despite that, I was passed over while staff handled a large tile delivery, which could have easily been done before opening or at a less busy time. I understand waiting my turn, but this felt poorly managed and inconsiderate, and it nearly made me late. Overall, this was a disappointing experience on multiple levels. Between the product issues, lack of flexibility, and poor service, I would not recommend coming here.

For our kitchen remodel, we knew we wanted a two tone European style kitchen. We spent a lot of…read moretime researching many companies and went back and forth on many designs. Alex and his team helped us navigate through the process and the design, quality, and installation of the cabinets were exactly what we had hoped for. We would not change a thing and we recommend their products and service to anyone. We look forward to working with them on our upcoming bath remodeling projects.

We had just finished remodeling our entire first floor. We had a contractor for the painting, new…read morefireplaces, special wall tiles, bathroom, flooring etc,... and than we had Elie and Alex. What an awesome experience!!! If i had to do anything ever they would be the only ones we would work with! our kitchen is fabulous!!! I cant be happier. Everything came out exactly as they said and the quality and workmanship is of highest quality. I would recommend them to my mother and anyone I know. They really are the best in the kitchen business. Thanks Alex and Elie!!

We recently visited this cabinet showroom while planning our kitchen remodel. The sales…read morerepresentatives were friendly, knowledgeable, and very responsive. They followed through on their promise and provided our quote within two days, which we appreciated. That said, the showroom itself was under construction during our visit, which made it feel a bit disorganized and difficult to compare the different cabinet styles and finishes. It wasn't the easiest shopping experience because many of the displays were incomplete and door samples were stashed in boxes on the floor. The cabinet displays that were available looked beautiful and appeared to be good quality. However, after comparing quotes from other local cabinet companies, we found their pricing to be on the higher side and not competitive enough for our project. Overall, we had a positive experience with the staff, but we hope the showroom will be easier to browse once construction is complete.

I highly recommend Cabinets OC. They are professional, responsive, and deliver excellent customer…read moreservice. They designed, built, and installed a beautiful custom cabinet for me exactly as promised. Their team is skilled, courteous, and clearly takes pride in their work. I'm a very happy customer, and I want to thank Cabinets OC and their entire staff for a job well done.

I had an outstanding experience working with Fred at Signature Design Center. From the very…read morebeginning, Fred was an incredible resource. He's knowledgeable, patient, and genuinely invested in helping you choose the right flooring for your entire home. He guided me through every step of the process and made what could have been overwhelming feel easy and exciting. Fred also recommended Gilberto and his team for the installation, and I am so glad he did. Gilberto's crew was exceptional. Their craftsmanship is top-tier, and the finished floors look even better than the advertisement photos online. The attention to detail, the professionalism, and the pride they take in their work truly shows.  I couldn't be happier with the results. If you're considering new flooring, I highly recommend Fred at Signature Design Center and Gilberto's installation team. A perfect experience from start to finish.

Fred was outstanding. He helped me pick out my cabinet countertop and Tile and tile for the shower…read moreenclosure with the glass looks amazing. Jaime was my guy. He went far and beyond to help me and still as I'm ongoing having work done thank you