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    Caliber Collision

    4.0 (97 reviews)
    Closed 7:30 am - 5:30 pm
    Updated 1 week ago

    Services - Caliber Collision

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Caliber Collision Photos

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    Recommended Reviews - Caliber Collision

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    Both doors had to be replaced

    I came in with my TOYO RAV4 and Andrew Moran was my representative. Both Andrew and the general manager, John, came out to see my car and went above and beyond with the repairs. Andrew gave me constant updates and was very helpful throughout my experience. It looks like nothing ever happened to my car!

    This was my car that got totaled
    Evelyn R.

    Well, first of all being in a collision is not a happy situation but since we have to think that this is life, we just have to focus on good. Our insurance company brought my car to Caliber Collision and their appraiser Sarkis Kalpakian was polite when we went there to pickup our belongings. He was helpful, he gave us ample time to say goodbye to my car because it was totaled . He sympathized my feelings and told him what happened. By the way, our accident was not our fault Just glad and thankful there still some good things happened. Overall, I think our insurance company chooses the right place for a good value like Caliber Collision. It's pretty fair I would say. Well, God forbid that we wont visit this place again. I would recommend them though.

    Marcy L.

    Amazing service and repair. If you need something done right, this is the place. I came in for an estimate and everyone was very courteous with great attitude. No hassle, friendly, and professional. Everything was done in a timely manner. Special thanks to Melissa and Mr Perez. I highly recommend!!!

    They ripped the hose and put it back on anyway.
    Matthew K.

    Avoid this place like covid. I listened to my insurances recommendation and sent my yukon here when it was vandalised. There was a hole drilled in my fuel tank and I heard some loud exhaust noise when it was loaded on the tow truck. It took them over 3 weeks to replace the fuel tank. Not until after that did they see that my exhaust had been cut before the catalytic converter. They sent my truck to another shop to have my exhaust welded since it wasn't cut all the way through. When I got it back it sat for a few days before I drove it to work. When I drove it I had a check engine light come on and a low tire pressure warning. I found screws in each of my tires that somesomehow got missed. The check engine light pointed at the catalytic converter right after the place my exhaust was cut. Without my knowledge or permission, they sent my truck to a dealership and another shop. They came back saying the catalytic converter somehow failed at the exact same time my exhaust was cut and that is on me to pay to fix. It took them another month to come to this determination. I get my truck back, and the wood trim on my steering wheel is now coming off. It is half secure and the other half comes of when turning the wheel. I also now have warning messages telling me to check my gas cap. I also had Enterprise rental calling me because Caliber collision was notveovering the rental like they said they would. I only had 30 days covered by insurance, and that was exhausted waiting on them to replace a fuel tank. I finally looked myself, and see that they ripped the hose from the filler neck when installing my fuel tank. Insurance and shop asked me to drop off my truck again, but no rental and expect me to go without a vehicle. Bottom line is, this shop had my truck for 2 months. All they did was replace my fuel tank and caused damage when doing so. They sent my truck out without my knowledge or permission. Gave my truck back with more issues than it had going in. They never got back to me when they said they would. I never got a return call when I would reach out. This place is absolutely horrible and should be avoided at all cost.

    My truck

    Amazing staff - Exceptional Service! I can't say enough great things about this body shop! From start to finish, my experience was flawless. After an unfortunate fender bender, I brought my truck in for repairs, and they exceeded all my expectations. The receptionist Melissa was welcoming and the office manager Laura made my visit so comfortable. The whole staff was friendly, professional, and Andrew my service advisor kept me updated throughout the entire process. The workmanship is top-notch--my Tahoe looks brand new, and the paint match is perfect. They also finished the job ahead of schedule, which was a huge plus. What really stood out was their transparency--no hidden fees, no upselling, just honest, quality service. The waiting area was clean and comfortable, and they even called my rental company to have me picked up which was such a convenience after I was still a bit anxious from my accident that happened that morning. My accident happened at 8:45am in the morning and I was headed home in my rental by noon. They accommodated me right away. John delivered my truck and he explained all the repairs, he made sure I was satisfied. If you need auto body work, l promise you this shop is amazing. This place is 5 stars without a doubt! I'll definitely be coming back for any future repairs and recommending them to everyone I know. Thank you Caliber for the outstanding work!

    I should have done a review the first time I did business with this Torrance 190th location, but I just wanted to let it go and move on.. This time I'm not willing to do that. Long story short, I was rear ended, and my bumper had to be replaced. Andrew was my advisor. The first thing I observed about Andrew was his arrogance and rudeness, but I went ahead and dealt with him. The work was completed after several weeks of back and forth. He told me that the work was guaranteed and if I had any trouble with the job at any point there was a lifelong warranty as long as there were no new collisions made to the back bumper. Well, the paint started peeling off in several places. I didn't report it right away because I felt, timing didn't matter, it's guaranteed and wasn't in another collision. When I did have the time to take the car in, I called and spoke with Andrew. As soon as I mentioned the paint, he immediately said it must have been a collision. I told him it was not, my car had not been hit by anyone.. He then told me to bring the car in so he could look at it. I did so. Before he even laid eye on the back bumper, he then again said it was hit. I repeated, my car was not hit. He insisted it was and stated someone hit it when I was not aware. Possibly in a parking lot. My response was, I would have known/noticed if someone had hit my car at any point and this was not the case. There would be other damage present if hit by anything. He went back and forth as to his opinion of how the paint came off and said he wasn't going to have it repaired. At that point, I asked for a Manager, and he gave me a name "John" and said he was out of the office. So, I left and tried to call "John" several times within a few weeks and every time I called "John" was never available. At this point not sure if the person "John"exists. This is very disappointing. I took my car there with confidence that the work would be professionally done and if I have any issues they would be rectified. Andrew is using "collision" in this case because that is the only reason they would not honor the guarantee on the previous work. The way that he just blew me off was extremely disturbing and disheartening. I have used other locations for previous vehicles (Gardena, Torrance, Kashiwa) and have NEVER experienced anything like this. Because of this experience, I feel this place is not trustworthy and extremely poor Customer Service. And this is how a repeated customer is treated? I will NEVER take my business to ANY Caliber Collision location EVER AGAIN!! BEWARE of this place and THINK TWICE before you use Caliber Collision!!!!

    Great work Caliber Collision of  Torrence Ca

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    2 months ago

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    11 months ago

    Amazing service before after and during! I was so nervous about using my insurance but it was an amazing experience

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    1 year ago

    Thank you to David Perez for the good customer service. He was super helpful and informative with the estimate I was given.

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    1 year ago

    Sarkis did an amazing job on our vehicle, service was impeccable fast and very easy. Would highly recommended.

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    2 years ago

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    1 year ago

    Horrible paint job that took 2 months, and when i got my truck back charger and change was missing

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    Page 1 of 3

    Ask the Community - Caliber Collision

    Review Highlights - Caliber Collision

    David at Caliber Collision was outstanding to work with and his quote was professional and very fair.

    Mentioned in 20 reviews

    Read more highlights

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    I recently wrecked my car and damaged the front right side of my bumper. The bumper was completely…read moreoff and it looked horrible. I found Andy and boy was i lucky!!! His professionalism and ora is what drew me to choose him . He was so sweet and reasonable, which made me more excited ! It took him about a week to fix my car . When i got my car back , i didnt even recognize it ! I'm asked him if he got me a new car ! that is how amazing it looked !! He really worked a miracle out on my car ! it looks amazing ! I give him a 11/10 !!! i recommend going to him if you want your car fixed in good timing and for it to look immaculate!!

    Caliber Collision - bodyshops - Updated May 2026

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