Horrible. I went for a body repair and they changed my key casing to an aftermarket without asking or informing me first. William C lied and changed his story when I picked up my keys to find the cheap aftermarket, then changed his story to his manager. Had to go out of my way to Honda dealership to fix it. read more

Crest Collision provided outstanding service from start to finish. They made the entire process smooth and stress-free, including arranging transportation to and from Enterprise for my rental. Carl was exceptional--he kept me informed every step of the way with regular updates and clear communication. My car was returned beautifully repaired and thoroughly cleaned. Everyone that worked on my car did an amazing job. I truly appreciate their professionalism and care. Highly recommend! read more

Have been here a couple times. The customer service is awesome. They are on top of keeping you updated and they do great work. Carl and the front desk are great and very friendly and helpful. read more

Crest Collision Center provided outstanding service from start to finish. Carl , Mark and front desk great and very friendly and helpful. Alejandro the gentleman provided transportation to my home very respectful and professional. Everyone that worked on my car did an amazing job. I truly appreciate their professionalism and care. Highly recommend... read more

Clean and courteous! The stuff we're respectful and accommodating. Hertz dropped the ball and they immediately had a resolution. Great experience. read more

Crest Collision Center - The fresh and so clean waiting room and office. - Body Shops Near Me - Lawndale, California

My car was involved with a hit and run. I got my car towed to Crest Collision and I'm so glad I did!! They handled everything having to deal with my insurance and kept me updated on the status of my car the whole time . They referred me to a car rental place nearby and I was able to go about my day. My car came back looking brand new again! Amazing quality work. Honestly such an easy process during a stressful time. Would recommend to everyone. read more

Crest Collision Center - Body Shops Near Me - Lawndale, California

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Needed 2000 Honda Civic driver side window repaired. Buy all standards this is a old car that gets me from point A to B. Not a car that can have a lot of money invested in it. Crest Collision Center helped me find a affordable way to get the window that was suck down, repaired. If I have any more auto body repairs needed in the future I will return to Crest. read more

Brought my truck in for repairs after being referred by my insurance and reading reviews. For what o though was minor initially turned out to be a lot of work, parts took longer to than expected to come in. Truck looks great after it was finished. Minor issue with grill not being properly attached so I brought it back and and the took care of it immediately. I definitely would return if ever needed but hopefully not needed. Monique Jeromy and Emily were great to work with. read more

Crest Collision Center - Before - Body Shops Near Me - Lawndale, California

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I took my car out of a sketchy auto body place and had it sent here. I'm glad I did. The staff was really helpful and great at communicating. I talked to a lot of different people about different issues and they were all very helpful and patient with my questions. They did the work quickly and explained everything to me in detail. Special thanks to Omar for waiting past closing so that I could pick my car up. And thank you to the manager who allowed that to happen. It saved me a lot of trouble. I would 10/10 recommend this place read more

I couldn't wait to write a stellar review for this shop. I would give them 10 stars and my car isn't ready yet! First, I'm an elder with a 24 year old classic auto. I've been through countless body shops in this car's lifetime. Most of the insurance company recommended shops are not acceptable to me. Crest is a superior exception. The shop personnel couldn't do enough for me when I checked in my car today for a relatively lesser job, painting one door, a re-do under warranty from another shop to which I wouldn't return. Besides the insurance coverage, they agreed to do a minor bumper scuff for me, N/C. When we got into a further discussion later to learn that my trunk carpet was in bad shape from some spilled milk, it was no problem for them to remove it for shampoo. Who does this? When the rental car shop was very late picking me up, the owner himself George Savva (?sp) personally offered to transport me promptly. I had a connective conversation with him on the drive. His mission and business philosophy will never disappoint you. How would it get better than this? Get yourself here in a hurry! read more

Came in for an estimate and mark was able to help me right away. He made the process quick and easy for me with very no wait time at all. The service was excellent very efficient and kind! read more

Honestly one of the best auto body shop around. The workers there are 10/10 and will go above and beyond for your vehicle. Everyone is well knowledge and extremely responsive. My 2020 mustang gt got into an accident and they are very quick with the work and getting you OEM parts. The front bumper, left quarter panel , hood, suspension, driver side wheels, frame were all damaged. One of the best auto body shop in the LA area for sure. The auto mechanic Arlen has been extremely helpful with his work process and Chris and George has been keeping me updated with everything. They are making sure my car is back to factory spec. Finding a shop they can work on any car especially a performance car to this level of extent is rare so I am glad i was able to find this shop and have them work on my car. read more

My car had been rear ended and I needed auto body work. After my insurance agent gave me a list of places near me I visited them and subsequently chose the services of Crest Collision Center. In one sentence it is a gem of a place. A real find. The center is clean and has a spacious feel to to. All the work is done on site including the painting. Mr. Mark McNeil the manager and his whole team including Emilie, the customer service representative was knowledgeable, efficient and thorough. They explained the repair process and that I would be getting an estimate - which I did in a timely manner. When I needed the car slightly sooner than when they thought it would be completed, the painter stayed overtime to complete that portion of the job so I got my car early. That is service above and beyond. Well done Crest Collision Center. read more

I can't say enough about this company. Great customer service , great communication. My truck looks like it is brand new like if nothing ever happened. Definitely recommend this company. read more

Excellent service! They updated me almost every 2 days until it was finished. George, Mark and the staff were very pleasant and knowledgeable. read more

My car was rear-ended by a Big A** Commercial Truck! My mini cooper was bashed and broken! So I kept it local. Went to a couple of other local locations they were busy, kinda rude, so I went with CCC! Wow, Monique and Jeremy awesome team. Customer Appreciation, explained in detail, answered my questions and the entire staff is friendly and accommodating! My repair, she looks good! Brand new. read more

I can't remember if I've already left a review, but I feel like I need to do it again because I am continuing to have problems with my car after taking it to Crest. Not only did they not repair my car correctly, but because of their negligence, they left some molding on the gate of my car disconnected. So during the heavy rains, a bunch of water got into my car and shorted out my entire audio system. Which cost an additional $1100. Do not go to this location. I don't know what happened to them because up until now they've been amazing. I believe they have new management. read more

I was sent to this shop by Mercury Insurance for inspection and chose to have my repairs done too. Their work and customer service were excellent. They fixed my front bumper, fender, front door and rear door and made my car look like new. I was also particular about getting OEM parts which they accommodated, and when I found a scratch in my window after picking it up they immediately ordered a new one and got it fixed same day. Jeremy was awesome and office staff, Monique and Emily, were amazing as well. I was very pleased with my experience and highly recommend them! read more

I was in a car accident and I took my car to this body shop after being referred by my husband. The process was simple and fast. Jeremy is awesome he helped me through the whole process. When I finally I finally go my car I was very pleased with the results. I recommend this place to anyone looking.... read more

Crest Collision Center - Fabulous job - Body Shops Near Me - Lawndale, California

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Good job!!! But my one complaint is: why did it take a whole month to repair a tiny dent? read more

This business was all around professional. From the receptionist, to the person who sets quotes, to the acception Al work in the body and paint of the car! So happy this place is nearby and just overall happy with the experience. read more

I hydroplaned on the freeway the day before Thanksgiving and hit the median. I called George from Crest Collision Center and he got everything done fast and efficient. He helped me sort out insurance crap! Hands down the best collision center in So Cal! Thanks guys!! read more

Monique and Jeremy were extremely helpful and went above and beyond to accommodate my situation when they didn't need to. Thank you!

This is the worst place to fix your car , after market parts and used parts from junkyard

I've had my car repaired here for a total of 3 times. From being rear ended to side swiped, my car still looks as if it's never been hit. I am extremely satisfied with Crest's work and their customer service. I will continue to use Crest Collision Center for car repairs and I definitely recommend them! read more

Friendly and Professional, Especially liked the updates, Good work on an old Merc! Thank you.. read more

The folks at Crest were squared away and knew how to take care of business. I had a tough situation involving insurance, lots of money & different options, and they were cool and proficient in determining the best course of action... and they didn't really have to be. I appreciate how they managed the situation and made sure the all the repairs were taken care of the way they should have been. Very impressed. read more

Crest Collison Center completed amazing repairs on my Acura MDX. Henry provided the best customer service. He was very kind, professional and explained thr entire repair process from beginning to end. My vehicle was repaired within the time frame stated. If you want top notch service with high quality repairs I highly recommend Crest Collison Center. read more

After getting into a small but still inconvenient accident, George and his company worked so diligently and quickly to make this process SO MUCH LESS of a headache for me. I never had to call once for updates, they were on communication with me every step of the way. Monique was so nice answering all and any questions I had as well! They talked to my insurance company for me so I didn't have to waste my time as a middle man, thank god because we all know how frustrating that can be. Upon dropping off my car, the process was so easy; checked me in, checked out my car didn't make any overtly unattainable promises, just kept me in the know and were truthful. My insurance set up a reservation for my rental but George himself actually was the one who gave me a lift to get my rental car, and was able to reduce my out of pocket costs! So professional and nice to not have to worry about Uber and additional costs during this process. When I picked my car up I was so amazed to see the length of detail they went to give me my vehicle back better then I dropped it off! The inside was so clean it felt new and the repairs itself, flawless! Thank you, thank you to him and his team!!! Hopefully I won't have to deal with more accidents but if I do, I know exactly where I'm going and where I'm referring people to! read more

Great Experience with Crest Collision Center. Truck was smashed all along side while parked. Since a 2001 model feared it would be totaled. Henry and his staff fixed it like new! Amazing work. Great customer service. read more

I was very pleased with the level of customer service here at Crest Collision Center! Henry, the manager, kept me up to date throughout the whole process while my car was being repaired. Driving into the body shop was already a great a start. Easy to park, very clean, and the office was beautiful. Highly recommend!!!! read more

Amazing Place. I never leave reviews, but I just had to. They are severely accommodating and helpful, and they even remembered my face (with the mask). Really understanding, and I'm glad I chose them. Rear ended and they fixed it promptly. Even with a miscommunication with my insurance company, they were severely accommodating with me and helped me get the repairs I needed fast. read more

I usually will not leave a review sharing my personal business, however after what happened to my car I feel the need to post this. In doing so I hope to help anyone who needs feedback in making a better decision. A few weeks ago I was sideswiped and that side of my car was crushed. The other driver took responsibility and his insurance took care of the payment and such for the care of my car. I searched a few places on my own because the shops that the insurance company provided me with did not work with my schedule. One of my cousins told me about this place because her car had work done here before and she really liked them and the work they did. After looking at a few places, I came to Crest. I spoke with Henry he was very attentive and was able to tell me what to expect and explained to me the process, I was sold my car looks better than before all the parts are correct the paint matched up perfectly and his team had my car ready in a week. Henry called and kept me in the loop with the progress of my car I appreciate the Crest Collision Center team thank you! read more

This place is a hidden gem and a blessing in disguise! I pulled up to a neighbor place for scheduled work to be done, only to experience another driver hit my passenger door as I pulled up. Just my luck right? What even better luck was that Henry came out and literally saved the day. Once I was ready, he was able to take my car in right away and fixed her up in literally no time. The set up they have there is awesome and has been recently updated if you're used to the previous owners. Such a smooth process, they were even able to touch up a few deep scratches from over the years that I had been told were too deep to deal with. Lo and behold, they made it look almost non existent. Who'd have thought an unfortunate experience would lead me to such a great place. I don't have much collision experience prior but I know if I ever do in the future I'll reach out to them first. Great team, customer service was awesome and I couldn't beat that it's really close to my office. A+ 5 stars guys thank you! read more

I brought my 8 year old car in for some minor body work and paint job on the trunk. Henry was great on the customer service side of things and the car came out looking as new as an 8 year old car could. Everything was done timely and professionally. They even did some extra touch up. I highly recommend them. read more

Great service! Henry helped me throughout my entire claim process after my car accident and took the time to follow up with me. I would highly recommend taking your car here after an accident. read more