Raul Munoz is the best! Helped us with a small bumper problem and was super quick and super nice about it! Great experience highly recommend! read more

Caliber Collision has treated me as a customer extremely well. The staff are friendly and care about the work they do and the cars that are on their lot. They have found a loyal customer in me :) read more

There are so many Caliber Collision locations, but I'm glad I went to this one. I was very impressed with the professional, fast, and friendly service. I originally went to Audi service center and they gave me the run around. My insurance adjuster gave me a list of businesses to take my car and I'm upset that I didn't go Caliber Collision sooner. Rolando P. dealt with insurance, called around to look for parts, fixed my car and had it returned to me in 2 days. Wow! What I liked the most is that he texted me throughout the day to keep me posted about my car. read more

I had an excellent experience getting my car repaired at Caliber Collision. The whole process was fast, easy, and completely stress‑free. Everyone I interacted with was kind and attentive, and they kept me updated the entire time. I especially want to thank Armando for his professionalism and support .He made everything smooth from start to finish. I'm really grateful for the quality of service I received. read more

Scraped my car pretty bad and got it back like nothing happened ! Special thanks to Marcos for always being so respectful and quick to get things done. Wouldn't recommend anywhere else to get some repairs done ! read more

Caliber Collision - Scraped a wall. - Body Shops Near Me - Orange, California

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The team has been so helpful and friendly. Work was done before estimated completion date.

I recently took my vehicle to Caliber Collision after a recommendation from a friend. On arrival I spoke to one of the Mangers by the name of Armando, Armando was professional and genuinely attentive and very personable. I told Armando that I suspected that the frame of my vehicle might be bent after suffering a collision and asked him to let me know what the damages were. A couple days later Armando contacted me and informed me my vehicle,s frame was good however after putting it on the alignment rack discovered the camber off and both front tires worn and damaged. He replaced both tires and corrected the alignment and informed me my vehicle was good to go! The turnaround was 2 days only and my vehicle's performance and drive is a night and day comparison. Thank You Caliber Collision and Armando for the great customer service and low cost experience ! read more

I had such a great experience at Caliber Collision! Ronaldo helped me and went above and beyond from start to finish. He not only fixed my car extremely fast, but he also provided the kind of customer service you don't come across often anymore. read more

The service by Rolando P. was amazing! I was a hot mess when I took my car in and he was genuinely caring and professional all at the same time. Got my car quickly. Thanks Rolando!!! read more

Caliber - Anaheim (Service Advisor - Tony Jin) took wonderful care of my 2022 Genesis GV-80 Prestige, Signature Edition, SUV over the past week. Quality of work, continued notification of the repair process, cleanliness of the vehicle upon return, and meeting the original estimation on price & completion date was spot on. While I hate to ever have to need any repairs on my vehicles, I'm glad to have found such a quality organization and Service Advisor's as I found at Caliber. Thanks for such a quick and professional evolution. Ray F. read more

Good friendly and helpful staff, had all my needs met, walked me through the process so I can make the right decision , my truck looks good again. read more

749 N Poplar St, Orange, CA 92868 thank you anaheim team and Rolando very good job on my camaro highly recommend it!!

I am incredibly grateful for the experience at Caliber Collision. I came in because of a crash I had and I honestly thought my car was gone before bringing it in. I had high expectations, and they truly exceeded them! I The team is exceptionally friendly and helpful, especially Raul Munoz, who went above and beyond, leaving my car looking new! If this were school, he'd have a 4.0 GPA! I am so thankful for their outstanding service and will definitely stay with them for future needs. read more

My experience with Caliber Collision in Orange was nothing short of spectacular. This is the only shop I will be utilizing in the future for any car repairs. Raul Munoz provided me with the absolute best possible service I could have asked for. I felt incredibly supported throughout the entire repair process. Raul's communication was excellent. He was both kind and charismatic which relieved a lot of residual stress from the accident. I would recommend both Caliber Collision and Raul to anybody in need of car repairs. Shoutout to the front desk receptionists Maribel and Fleury for being super helpful as well. read more

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If you're looking for a body shop with great customer service, this is your spot! Ask for Justine she will take care of you!

Rolando Pinedo deserves 10 stars!!! I have worked with him before and have referred all my friends and family to him. He was fast, efficient, and very knowledgeable. Made a stressful situation super easy and worry free. He took care of everything without me having to do anything. Best experience Ive had, thank you! read more

My vehicle ended up here as it was recovered from being stolen. My insurance company uses this place so I didn't know anything about this company it was pleasantly surprised! The one thing that I loved is that they started an interactive chat with us to get keep us updated on the repair progress, and also to check in with us. In order to complete the job, there was a part on back order, they were able to find the part needed to complete the work, getting us back our car weeks ahead of schedule. Their detail work was satisfactory, and I really enjoyed their customer service. Although I hope I don't need to use them again lol I know where to go if needed. I reco, thanks !!! 20 read more

I came in here a few weeks ago because I had split the lower lip on my front bumper, and when I say split I mean full crack in the middle, part of hanging and scraping the floor... it was pretty messy. Upon dropping it off Raul Munoz gave me my visual estimate but gave me warning it could be higher (which I anticipated as there were other pieces dragging a bit as well). It only took 24 hours to get my car in and dismantled to evaluate further damage, and while the cost was higher it was done in such a quick manner I was thoroughly impressed. Raul and the Caliber Collison team kept me updated the entire time with e-mails, text messages, and phone calls. The price was "high" but the job done was well worth it. Even with ordering parts, the labor costs, and the work time it still took less than 1 week in total! The bumper looks good as new (because it is haha) and the friendliness was great. The woman even working at the front desk greeted me by name. I hopefully will not need to come back for any car repairs, but if I do it will definitely be here! read more

Couldn't be happier. Everyone here is kind, attentive and kept me up to date on each step of the way! The service was excellent! The update texts and quick responses to my questions made me feel at ease. I'm grateful for everything they did. read more

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I would like to thank Chad Triplett for all of his time and effort in resolving an issue I had with my insurance. From the beginning the whole team made me feel welcomed and heard. There was miscommunication with my insurance and I was asked to pay the deductible when I was not responsible for the accident. Chad was on the phone with my insurance to clear up the confusion. Mind you, Chad is the manager had meetings and other issues to resolve but he took it upon himself to help me. I'm incredibly thankful to his whole team. I truly appreciate the quality customer service, I felt valued. read more

I recently had the pleasure of working with Rolando Pinedo a team member from Caliber after experiencing a minor accident, and I am thoroughly impressed with the service I received. from the moment I reached out, he was knowledgeable and provided me with a detailed quote. His expertise was evident, and he went above and beyond to ensure that all my concerns were addressed. the assistance he provided in resolving the issue was excellent, making the entire process smooth and stress-free. I highly recommend their services to anyone in need of collision repair. read more

Horrible service. Took our car here after an accident and they put in used parts without informing us for the repair. We would have chose new if it was communicated to us it was an option. We went in person multiple times to talk about the repair process and approving the repair and they would call us the next day asking us to please come pick up the car because we aren't getting back to them. They refused to even let us test drive the car before we took it and said you need to sign the paperwork and leave everything is under warranty. If something is broken you can take it up with your insurance. The second we turned the car in the muffler was loose and making a loud noise and Armando tried to say it's just wear and tear but he will let the insurance know. This place is shady do not take your car here read more

Unfortunately was the victim of a hit and run where my Kia was flipped and damaged. Rolando made the stressful situation better by guiding us through the process and returning our car to us in a timely manner. I recommend talking to him if you also fall victim to a crash. read more

I have now been this location multiple times for personal and also work Vehicles. All my experiences have also been outstanding. Just picked up my wife's car today after a driver made and illegal left turn in front of her. The repairs look fantastic. Chad the GM is always so professional easy to communicate with friendly and always follows through with what he says. Raul my advice from start to pick up did a great job. Can't remember her name but the Hispanic girl on the far left when you walk in was always helpful, polite and great on the phone. I highly recommend the location and all the services they provide. Thanks Again Chad and Raul. I'm sure I'll be back!!! read more

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The professionalism at Caliber Collision in Orange, CA on Poplar Street is unparalleled to any other auto body shop I have ever been to. The professionalism displayed by the mechanics ranged from the attention to detail finish with the paint job to them giving the interior and exterior of my car a quick wash and vacuum. Surprisingly, they even cleaned out the trunk and organized everything and made it tidy. On top of their professionalism and going above and beyond what I expected, they also completed my repairs in a very timely manner where I was expecting a repair of my rear bumper and side to take upwards of 1-2 weeks. Caliber Collision finished the repair in 2 DAYS. WOW! Lastly, Justine was very helpful and transparent with all the repairs being made along with the cost. She made the car repair process (which is supposed to be very tedious and inconvenient) the complete opposite where it was stress free all while exuding welcoming customer service where her hospitality reflects her kind and genuine character. I will always return for any automotive repairs and refer this place to my friends and family. Thank you Calliber Collision of Orange! read more

Top notch service from the whole Caliber team - from the office staff, Raul M, his manager, and everyone else involved. Great customer service. Got my truck fixed quickly and done the right way. Will recommend to anyone I know read more

We had a very stressful time a couple of weeks ago when my wife got rear-ended by someone in Newport Beach... The back of the car was completely smashed in... Very frustrating when that happens because somebody was just following too close and not paying attention... luckily the insurance company for the guy took the blame and they referred us over to Caliber Collision on North Poplar . The service representative took care of us was a charming young lady named Justine. Justine did a great job explained to us what needed to be done and how long it was going to take... And wouldn't you know they got it done even faster than they promised? We were told it could take up to 10 business days and they got back to us in half that time! not only that but it looks and drives absolutely fantastic! The folks over there run a heck of an operation... They know the nature of you being there that you're going to be stressed out and they are super patient and kind! I can't really speak to their prices since the insurance company handled all that... But they made it super convenient for us. We were even able to leave the rental at caliber collision for enterprise to pick up later. I give them seven out of five stars! read more

Marcos is an amazing worker ! Wouldn't want to take my car to get fixed anywhere else ! He has always been their to help me and my family with the most utter respect and professionalism. read more

Tony and Marcos took great care of me and my vehicle they exceeded my expectations when it came to customer service, repairs, and for a great price too! If there's any doubt in your mind about this location forget about it, they will take great care of you!. read more

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I had good customer service. And a very nice gentleman Raul Munoz. He kept in contact with me about my car status. What they're doing with it and completed. I was very grateful and Very happy with the job they did How they took care of my car. They Took me home to get my paperwork. Took me back, To the office and took me back Home again. Cause my car had to be overnight could be worked on Thank you guys so much Sincerely Tammy Walden. read more

First off, this shop is complete excellence from top to bottom. From the receptionist , manager , adviser, techs, and detailers. The manager Chad helped with arranging my rental. Travis, the adjuster, went above and beyond with updating me of the process, and my vehicle was completed ahead of schedule. Even reasured that my advance driving features were calibrated. Thank you, Travis! Now my vehicle is back and fresh! Thank you, Caliber collision. read more

Caliber Collision - After - Body Shops Near Me - Orange, California

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This is the final product of caliber collision on N poplar st.Anaheim california Look at the picture, please be aware read more

Caliber Collision - Left fender surface not even with front bumper, there is white mark different odd color on bumper? ??? Big gap Is this pro work shop? - Body Shops Near Me - Orange, California

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Had my second repair done with Caliber since they work directly with certified parts. I had my car returned to me by Tony great person to chat about cars with. Was very informative with all my concerns. He helped make the finishing process very smooth and kept me informed as things progressed. I really appreciate the help here and will recommend this location to all my friends and family. The only thing I would add is the returned car did not have that nice shiny cleaning the NORCO location did a much better job. There are smudges all over the car. read more

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Referred by insurance company. A little skpetical at firsr. Very good communications from start to finish. Very professional staff. Quality repair. read more

This is the second time I've gone to this location for a service and worked with Rolando Pinedo. I can't thank him enough for the service he delivered in such a chaotic situation. I've referred him to all my family and friends. Thank you again Rolando for keeping me informed and insuring my repairs were handled properly. read more

I came in for a walk-in estimate with many questions and the person who helped me was Justine. She was very helpful and educated me on the process and assured me the best way to go about my claim. I highly recommend anybody to come to this collision center for any body shop needs! thank you justine!! read more

This business is wonderfully organized, efficient and customer service oriented. They texted me regularly to keep me informed of the progress being made on my repairs. They did an excellent job and my car looks as good as new! They are the only Caliber Collision authorized by my insurer, GEICO. I can see why they are on Geico's A list! read more

I was really happy with my repair on my vehicle and how fast they got it back to me! Would highly recommend to anyone!!!

Received excellent service from Jim and his crew! Very thankful that they were able to get my car fixed quickly....the ladies in the office were great too! read more

Let me start by saying this review is long overdue. Nothing stresses a person more than a fender bender. Time, money, and stress! However, service advisor, Raul Reyes, put all my fears to rest. He didn't talk down to me (I know nothing about cars) and he dealt with my insurance and kept me posted throughout the entire process. His customer service was exceptional and went above and beyond. If you want to get your car fixed the right way and be treated like a human being then this is the place to go and Raul is your guy with his can-do attitude! read more