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    Cake Fanatics

    4.4 (59 reviews)
    ModerateBakeries
    Closed 9:00 am - 5:00 pm
    Updated over 3 months ago

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    Our [very] customized cake turned out beautifully!  Super moist, not overly sweet. (Photo credit: Jovanni Photography)
    Vanessa O.

    Long (6 years) overdue review! I randomly saw a photo of the hubby and I cutting into our beautiful wedding cake, and was surprised to see I didn't leave them a review here! First, design! I was super specific with what I wanted for my cake (as I am with most things in life). And I didn't want a typical cake. I provided Cake Fanatics pictures of what each tier should look like, and they quite literally made my dream come true. The only minor change I would have made to the end result was having the ribbon be a lighter shade of grey, but I didnt specify in my instructions. Flowers on top were provided by our florist. Weather was hot and more humid than normal (my wedding was in Oct., but it had been a particularly hot summer, and rained the morning of), hence the glistening on the fondant petals and slight falling of the fondant lace on the middle tier. But I still thought it looked beautiful even after sitting out for hours during our program! A couple months before the big day, I did the tasting, where they also provided a mini rendition of the petal-like layers that I asked for. It was cute but didn't quite have the tapered off effect that I hoped for, so they promised to adjust for the real thing--and they certainly did! Got to choose a number of different cake/frosting combos so we could select our faves. The cakes were all really good: moist, not overly dense, tasty, and flavors shine through. I'd for sure purchase smaller versions in a brick and mortar any day. And the baker that met with me and my wedding planner was timely, friendly, and nice. From what I recall, pricing was reasonable compared to others, and the final price was under our budget. Ended up choosing the middle layer as red velvet with cream cheese filling (not quite as good as my fave red velvet at Sprinkles, but still good, and provides the chocolatey option), and the other layers as guava with Bavarian cream, mango, and strawberry filling. Omg that guava cake--YUM! Next day straight out of my parents' Airbnb fridge was good too. I didn't freeze the top layer (I know some do to eat on their anniversary, but that sounds gross to me), but I really hope we're able to order the same combo and share with our toddler when we bring her to Maui. Belated thank you to Cake Fanatics for my dream wedding cake!

    My sis was running in the Maui half marathon, and I couldn't be there but wanted to do something special to celebrate the milestone. EmmaLee reached out to me immediately following me reaching out via her website, and helped me bring my surprise vision to life. Despite me being in Texas and the difference in time zones, she went above and beyond to make sure everything I needed and wanted was met. I couldn't me more thankful to her for helping me celebrate and surprise me favorite person in the world! Thanks will never be enough .

    Onward theme cake (Guinevere Van)
    Malia E.

    Had to come back and re-do my review cuz I was angry at the moment but come to think of it, its my fault for not doing a taste test ahead of time. They did perfect with creating what I asked for, an onward van cake topper for my son's birthday theme. They do great work and creations, just remember to do taste test ahead of time and don't just order flavors you are unfamiliar with.

    Inspiration photo on the left, my cake on the right with missing cake stand that I paid for and no cascading flowers.
    Louise Z.

    I rarely write 1 star reviews, so here we go...I want to preface by saying this has nothing to do with COVID, and I don't *like or want* to be writing a negative review for what seems to be like a wonderful female-owned local business, but am hoping my experience will help future brides who are particular about what they want their wedding cake to look like and about the aftermath of the experience if you are unhappy with the product you receive. My wedding was on 3/12/20 and I first reached out to Cake Fanatics via phone in July 2019. Like everyone else, no answer. I filled out the form, no reply. I was desperate to have my cake created by these people because of how beautiful the Insta photos looked and I sent an email and finally receive a response (yay!) and was told by Jordan the office manager that, "It seems we have been having a few issues with our contact form!" Ha, yeah it does seem that way but if you checked any reviews of your company online, I'm not in the minority. Anyways, I get quoted $846.57 for a 3-tier wedding cake that will feed 53 people that includes delivery, a cake stand, tax. Pricey? Sure, but will it be worth it? Yes, I thought, absolutely. The cake is arguably one of the most important parts of a wedding, the focal point of the reception, and one that will stand the test of time in photos/videos for decades. I had sent in inspiration photos of a cake they had created for the Bachelor wedding, they even called it the "Bachelor cake" and Jordan wrote in an email she was so excited to see this cake in person and how "dang beautiful" it is. Of course, I didn't want the cake to be an exact replica, but I did want the cascading flowers (which is written in our contract/notes). We had discussed that I wanted the layout of the flowers to fall like the Bachelor cake, and the size of the flowers to also look like that. We discussed a few differences like not the exact same sugar flower, or the gold foil in the back, and adding in a deckled edge. They said no problem and I paid promptly. Please note, this is ALL discussed over email. Not a single phone call. I figured it wouldn't be a big deal since we are essentially recreating the same cake with a few changes to make it my own right since it's the same company who made the inspiration cake? Boy was I wrong. See the photo of my cake along with the cake used for inspiration. My cake had 3 randomly placed flowers on it. Does this look like cascading flowers to you? Someone at my wedding thought it was a Costco cake and I was beyond mortified. Nope, I spent almost $850 on that cake that is missing a stand and was sitting on a bent foam board. I send an email late that evening (Friday, 3/13) expressing that I wished to speak with someone about my cake order and that I was unhappy. Jordan writes back that she takes these matters very seriously and she will address any concerns on Monday when she's back in the office but to feel free to add any more context in my email. I wrote to her and even said I know someone worked very hard on this cake, but it does not look like the cake I wanted. I didn't hear from her Monday, so I sent a follow up on Tuesday. She wrote back apologizing and that they have been very busy with the effects of COVID. She writes, "Thank you for taking the time to send us your feedback, we truly appreciate it. Because your cake was so much smaller than than the photo in comparison, the flower placement/support had to be different. I am sorry to hear that you were disappointed." She also writes back that I will be refunded for the missing cake stand but due to COVID, it will be delayed. This was not an $850 learning experience, we have in our email communication that the layout of the flowers and "how they fall" would look like the inspiration photo. I also did not know that my cake will be so much smaller than the original cake, and if this is the case, why wasn't I made aware of the tradeoffs or given recommendations by the cake company? It seems like had someone taken the time to read through my notes, they would have suggested, "Oh, your cake is going to be much smaller than the inspo pic, in that case, you should go with smaller flowers, or fewer flowers, or etc." This is YOUR area of expertise. Also, how could you forget the cake stand? Anyways, I don't hear back re: the flower placement other than the same excuses so I go to PayPal to file a claim, and Cake Fanatics needs to reply so they offer me a $95 refund. $50 for the cake stand, and $45 for what? To keep my mouth shut? Unsure...Finally EmmaLee, owner, responds, "Your $95 refund has been issued. Please do not contact us again. Your treatment has been disheartening to say the least. Any future attempts to contact us via any platform or third party will be deemed harassment." EmmaLee should not work in this industry or be a business owner if she doesn't know how to work with unhappy customers. This company is greedy and lacks empathy. Contact me w/ ?s.

    a number of cupcakes with whipped cream and strawberries

    came from ohio to Hawaii to celebrate my sisters 30th bday! Literally placed the speciality order a day And half prior! And the cake was delicious, beautiful design As asked for. delivered to The place and time as asked for! Thanks Emmalee For staying on it! price - $$$ design and taste and celebrations! -priceless

    Gluten Free cupcakes!
    Anna A.

    We found Cake Fanatics through our wedding coordinator, Platinum Weddings and Events (highly recommend). I have a gluten allergy so we opted for gluten free cupcakes for our wedding. We elected for 2 different types of cupcakes - coconut with strawberry frosting and chocolate with vanilla frosting. They were delicious! No one even knew they were gluten free! The presentation was beautiful and everyone was amazed with the perfect consistency and flavor (VERY difficult to do for gluten free cupcakes). I definitely recommend using Cake Fantatics for any occasion!

    My beautiful and delicious wedding cake!
    Kitty C.

    Cake Fanatics is amazing. I ordered two cakes from them during my wedding weekend in Maui. One for my dad's birthday. He loves mahjong, so I asked them to create a mahjong cake for me. It turned out great, and seeing my dad so happy was absolutely priceless. They also made the cake for my wedding. Having a destination wedding can be quite stressful, but Jordan made the whole ordering process very simple, and they created a wedding cake exactly as I had envisioned. The flavors I ordered were coconut cake with passionfruit filling, dark red velvet with cream cheese buttercream and guava cake with bavarian cream filling . . . my guests loved all three flavors and there was no leftover because many asked for seconds . . . The cake was absolutely delicious! Thanks Cake Fanatics for everything!

    Jennifer W.

    We just had our cake made by Cake Fanatics for our wedding and I was a bit nervous since I didn't have a chance to do a tasting beforehand but the cake tasted AMAZING!! I was actually so sad there wasn't any left of our three tier wedding cake since our guests ate it all. Luckily, at least I got a chance to try each of our flavors (almond, passion fruit, and chocolate raspberry). I can't wait to come back for our anniversary to have an excuse to buy another cake!

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    1 year ago

    Amazing beautiful cake for my daughter's birthday! The cake was also super delicious and fresh! Strongly recommended them!

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    2 years ago

    Amy is amazing to work with. The cake was absolutely gorgeous and so delicious! If you need a cake, this is the place!

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    The most beautiful vegan cake! Thank you so much for making my daughters birthday perfect

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    Page 1 of 2

    Ask the Community - Cake Fanatics

    Review Highlights - Cake Fanatics

    We visit Maui every summer and can't wait for Emmalee to make a cake for our first anniversary next year.

    Mentioned in 18 reviews

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