Our first time in New York and this place came recommended as they have "the best" cannolis. Being that we love to try and eat many different places and the person who recommended this place travels a lot, we had high expectations. First off we headed out at 10am, which I thought was a late start. When we got to the place they didn't open til 11:30. I guess coming from a 24 hour town I thought it was odd for a bakery to open so late in the day. So we walked around for an hour to wait for opening. They let us in around 11:20 and gave us menus. I was only there to try the cannolis but of course the guys wanted food. A nice lady came to take our order and said the food items cannot be ordered yet. We ordered mini and regular sized cannolis, a tiramisu, red velvet, and an apple tart. Honestly the apple tart was the best thing I ate. The people there were awesome and helpful, as I'm sure they knew we were tourist. However is this "the best" cannolis? I'd have to say not really. It's not bad, it's just not the best, "blow my mind" kind of feeling. read more

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This place was on our list for a while so while visiting Ferrara Bakery we thought it's a great time to check them out. We were wrong. NEVER have we experienced such blatant disrespect and what could've easily been viewed as straight discrimination!!! This all happened over two months ago and if you check our reviews you'll notice we rarely if ever have 1 star reviews because we like to sit on a bad experience long enough to think it over and over and then think it over some more to ensure it was truly a bad experience since most times a bad experience can be explained away due to some unforeseen circumstances. This place should fully revamp their staff, including their manager and the woman behind the dessert display if they want to make more sales and business. Why? We walked in and kindly asked if we could buy a few dozen cannolis to post on @nycdessert, our NYC Dessert page to help local businesses gain more exposure and guide New Yorkers to their next sweet treat. The woman immediately began rolling her eyes over and over then told us "move aside we're busy!" Like who talks to this way to paying customers? Okay, so walked over to the only other person there who happened to be the manager who could careless about anything besides playing on his phone. Eventually he looks up and we asked to snap a few pics of the cannoli in the display case. He visibly shooed me away. ‍ At this point I'm like clearly these people working here can't be the owners but for sake of our fans we didn't want them to miss out on delicious dessert so decided to take a few pics from in front of the dessert display case. The same woman behind the counter rushed over like I had just did something horribly wrong by taking pics and says "YOU NEED TO BUY OR GET OUT" Meanwhile I'm watching all the tourists clamor around the dessert display and she says not a word to them. What exactly was done for me to deserve to be spoken to this way in front of all your customers? At this point I'm like cool, maybe its how we "look", we're out of here, and the taste left in our mouths was incredible disappointment . It's incredibly unfortunately this place has some of the rudest "customer service" in all of NYC. Been in the city all my life and never ever experienced anything even close to this. read more

Caffe Palermo - Bakeries Near Me - New York, New York

Just the place for dessert after a full meal. All kinds of exotic pastries, but they are most famous for their variety of cannolis.

For the atmosphere, a must visit. We go when visiting NY. Cannolis were too hard. Although The other cookies were good. But the highlight was the "millionaires coffee" so rich, smooth and great tasting. I came home and attempted to make one myself. Although next time I may try another spot as there are many places. read more

Caffe Palermo - Cannoli and hot tea - Bakeries Near Me - New York, New York

My trip to New York was only made better by two stops to this delightful dessert destination. I wandered off the street without expectation and was absolutely delighted and spoiled with an amazing after dinner dessert and coffee. The variety of desserts and coffee drinks was amazing! Truly the highlight of our trip and warranted a second visit the next night. Our server was the same both nights and she was absolutely lovely! Do yourself a favor and indulge! read more

Came in for a little treat. Staff was super friendly and provided good recommendations - we got the pistachio cake with ricotta. I'd recommend it. Our cappuccinos were good - very hot. But everything is pretty expensive. Don't think our 2 drinks and slice of cake were worth $20+. But, maybe a treat-yourself moment in Little Italy every now and then would be okay. read more

Caffe Palermo - Bakeries Near Me - New York, New York

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Worst Italian cookies I've ever had. They are crunchy, dry, taste it old. I only ordered about five cookies total and 2 MINI cannolis. Tell me why that came out to $20... Ridiculous the cannoli wasn't even anything special. This place is a tourist trap, not worth it. read more

Great place in Little Italy to get a cannoli! Staff was really nice and helpful. We got 3 cannolis for a little over $10. My family really enjoyed them! Definitely recommend stopping by the Cannoli King and trying some of their delicious treats! read more

Caffe Palermo - Bakeries Near Me - New York, New York

Absolutely the best cannoli ever! Baby Joh and team are absolutely wonderful host! A New York must! read more

Caffe Palermo - Baby John - Bakeries Near Me - New York, New York

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This place obviously is most famous for its cannoli, but I am not the biggest fan of cannoli in general... They do have a lot more items than cannoli which I was very intrigued by. Ample seating inside. Retro decor with a whole mirror wall that makes the place super spacious and open. The pistachio cheesecake is my favorite! The texture is more creamy and less dense than your typical cheesecake- much more smooth and almost mousse like which I love! Pleasant pistachio flavor. Pistachio ricotta cake was interesting. The cream / ricotta part is enveloped between thin cake layers. Overall too sweet for me though. 3 chocolate mousse was very decadent and chocolatey. A bit on the denser side for mousse cake which I liked with this one. Torta nocciola is something new for me. Alternating layers of hazelnut cake, hazelnut cream and chocolate cream, topped with praline hazelnuts. I like the hazelnut cream and hazelnut flavors in the cake. The nuts itself adds some great texture. However again this is overall too sweet for me. Tiramisu with toasted almonds was good, but the almonds crumbs on top was too sweet. I'll probably stick with the traditional tiramisu. Also tried their ricotta and pistachio cup and assorted berry and cream mousse cup. Great flavors but wish there's more though. read more

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This was the worst customer service experience ever. It was 90 degrees out so we decided to stop by for some shorbet. My brothers decided they weren't gonna get anything and I got a mango shorbet and asked for some waters. The lady told me she couldn't give them waters unless they also bought a dessert. WATER? You cannot give out free WATER? I didn't even eat the shorbet. F this place. read more

Solid dessert spot right in the heart of Little Italy! Lots of seating available and staff is very accommodating of big groups. We came as a group of 9 after dinner at around 10pm and got seated right away! Lots of delish desserts on the menu (get the tiramisu!) and service was fast. Docking a star bc some menu items felt underwhelming -- my friend said her raspberry sorbet tasted like a cheap store bought version :/ read more

Caffe Palermo - Tiramisu - Bakeries Near Me - New York, New York

I first want to say that the staff is so incredibly kind and warm! It does seem like everyone on this street is very friendly and I'm glad I felt truly welcomed coming in here. Having a sit down restaurant dedicated to desserts is such a cute idea to me. The menu is extensive with Italian dessert options. Don't be surprised if you a hard time deciding what to get due to analysis paralysis. Giving four stars because the chocolate moose cake was a bit too thick and did not have enough flavor to warrant it. Mini pistachio cannoli was great and I would highly recommend getting a cannoli since that is what they are known for. read more

Caffe Palermo - Bakeries Near Me - New York, New York

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Everything looks so delicious we couldn't decide so the 4 of us ( 2 being children) decided to go for it and choose 10 desserts.. and sampled them all. Everything but ONE bite of the lobster tail was completely gone within minutes. We even had the privilege of meeting the cannoli king, what a great place. Can't wait to come back. Cannoli loving Floridians! read more

OMG -- the best desserts in little Italy! We had the peanut butter pie & lava brownie -- UNREAL. Cocktails, endless dessert options, great service & perfect ambiance for the vibes! read more

Caffe Palermo - Bakeries Near Me - New York, New York

Thanks to our singing host, Tommy, the manager Sarah & server Mentor. They have great drinks, great food, great deserts & amazing service. ,, , read more

Caffe Palermo - Bes of Little Italy, NY. Best serve Mentor, best singing host Tommy & best manager Sarah. - Bakeries Near Me - New York, New York

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It's the Cannoli King's place. What's not to love? We make this place a regular stop when we're in the city. It's no nonsense and just great desserts and espresso. We were there on the Feast of St Joseph. A special dessert had been prepared for that day. It is sfincia, a soft spongy puff filled with ricotta and decorated with candied fruit. So good. The espresso is delicious. The cappuccino is pretty good too. You can do table seating or order to go. read more

Caffe Palermo - Bakeries Near Me - New York, New York

The cannoli we tried weren't as good as we expected. The King lost his throne, and the water wasn't hot enough for the tea.

We got 3 mini cannolis for $11.50, which was a pretty good price. The shells were very crispy and the filling was thick and rich. We got pistachio, cookies and cream, and classic. The pistachio was a very subtle flavor, but still tasty. The chocolate shell was very chocolatey, but I preferred the classic flavor. The workers were very friendly and the cafe has a cute vibe. They have an option to sit down and be waited on, which we didn't really understand because they didn't serve meals, just pastries. So we just got ours to go. read more

Caffe Palermo - Bakeries Near Me - New York, New York

I am not joking when I say eating this chocolate cannoli was a life changing experience. I wish I had a video of us taking a bite because all of us were in awe of how good it was - so much so that we went back the next day to get more. I wish I lived closer because I would be a regular. A must try if you're in little Italy!! read more

Caffe Palermo - Bakeries Near Me - New York, New York

The food was great! The Brussel sprouts were a hit! The Cesar salad was good, the burger was plain and simple it was good! The pizza was great! The crust was fantastic, the sauce was nice and salty the cheese was fine. I've had better pizza but I mean it was GREAT solidly top 5!! The lemonade was fine, everything was a little bit overpriced (it is New York City). The portions were filling for lunch, I recommend splitting a pizza and then having an appetizer to go with it if you want to be full! The service was great! A little bit of a wait but it was nice to just chat and have a good experience! Super cute and super clean inside! read more

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Stopped in for a dessert after dining in Chinatown. Great spot if you are looking for something sweet or a quick coffee. Delicious cannoli's, tiramisu, and chocolate eclairs. Staff was super friendly and brought our meal out to us very quick. Would definitely go back if I was in the area! read more

Caffe Palermo - Home Made Tiramisu Éclaire - Bakeries Near Me - New York, New York

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Lots to choose from, and our waiter was super nice - he answered questions and made suggestions. We went for the cannoli and it was okay, but a little too sweet IMO. read more

When I walked in here I wad so excited to try everything! (But of course I can't, not in 1 sitting) The dessert display is so beautiful. The staff that assisted us was very nice and helpful, very patient with answering questions. My bf had a few since there's so much to choose from. We are both big cannoli fans so we got 1 mini of each flavor (original, chocolate, and Pistachio) and a peanut butter pie because it was recommended to us. I think the peanut butter pie was pretty good. But we weren't impressed with the 3 cannoli. Although the texture of the shell and cream were nice, We both thought overall it wasn't that flavorful. I didn't taste the flavor of the cream, even for the Pistachio read more

Caffe Palermo - Mini cannoli (original, chocolate, Pistachio) - Bakeries Near Me - New York, New York

Holy mother loving Cannoli! This place right here gets a resounding YES from my family. The coffee, the cannoli.....chefs kiss! It was so good, my son ordered two. Def a must try in Little Italy. read more

Caffe Palermo - Bakeries Near Me - New York, New York

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Fabulous cannolis and desserts gotta check it outski asap. Try the cappuccino! Then do the twist because you just at a real cannoli.

Kinda of touristy for me. The cannolis were ok but no that outstanding as expected. Un poco turístico para mí. Los cannolis estaban bien pero no eran tan sobresalientes como esperábamos. read more

Caffe Palermo - Bakeries Near Me - New York, New York

Delicious pastries. Get the cannoli! Their special drink, sambuca and espresso did not disappoint! The service was warm and friendly. Don't miss this place when you are in Little Italy read more

Caffe Palermo - Lobster tail and original cannoli! So delicious! - Bakeries Near Me - New York, New York

I came in to order dessert and coffee at the pastry counter. I asked for dessert and the gentleman kindly asked if I wanted a seat. I said sure, offered up any open seat and to order dessert from one of the servers. I ordered a chocolate cannoli and americano. Both very delicious. The cannoli was just sweet enough to pair with the coffee black, no sugar -- the perfect paring. I ordered 2 tiramisus, almond and original, and a red velvet to go. It was about 40 bucks with tip. A lil steep, but the night and ambiance was lovely .The server was an absolute delight! Definitely would come again. read more

Every time my hubby and I are in NYC, we always make a visit to Caffe Palermo; hubby has to get his cannoli fix, from The Cannoli King "Baby John DeLutre." Staff is always great and large assortment of delicious Italian desserts. read more

Caffe Palermo - Chocolate Eclair, Coppa Spagnola and Mini Chocolate Cannoli. - Bakeries Near Me - New York, New York

Dessert HEAVEN. A traditional Cannoli and Tiramisu with coffee . I'm sorry to say this place beats San Francisco's North BeachAND Bostons Little Italy's. Friendly and efficient service for a Cafe and Bakery that's VERY busy. My last day in NYC AND I TASTED THE BEST IN ITALIAN BAKED DESSERTS read more

Absolutely fantastic place to dine. We tried the cheesecake, tiramisu, cannolis, and coffee. All was simply excellent! Definitely a place you will want to visit and we look forward to our return! read more

I'm a native New Yorker, so I'll tell it like it is. The staff are super friendly. The prices are outrageous (as expected, given the neighborhood and the throngs of tourists from unseemly places like the midwest). I saw, but didn't taste, the espresso drinks and they looked great. It's a nice enough place to stay for bit. The desserts are, well... okay. The hazelnut cake that we had was odd; it had an indiscernible fruit gel layer. The tiramisu was pretty good, but the coffee flavor was barely noticeable. As for the cannolis, they were good. I guess I'm spoiled, but I'm used them being filled to order. That said, these were solid, held up well, and were flavorful. I had the chocolate covered version and my sweetie had the plain. But they didn't hit that sweet spot where you can really taste the ricotta. Open late, which I love. read more

They make a great cannoli. Also offer a solid black & white cookie. Years later, I still dream of the star of the show for me, the pignoli cookies. 10/10 Recommend read more

A solid cannoli and lots of other pastry options. Always bustling, efficient service and you can take your pic next to the giant cannoli costume! read more

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Ripoff and RUDE - $9 cappuccino and asked not to sit at the table for not ordering food

Caffe Palermo is a cute little cafe/bakery in little Italy. The had an array of desserts and coffee. Me and my brother were in the area and he loves cannolis, it's not my go to for desserts. He got the chocolate and I got the regular mini. It was delicious! This place is very popular by the amount of people that were coming in and out. read more

Caffe Palermo - Bakeries Near Me - New York, New York

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I was going to go for 3 stars but the service was so good. Mocha gelato was tempting but they were out of the gelato flavor so I gave the waitress Carter's Blanche. It was lovely. I think I MAY just not like cannolis. Had the classic. The crisp is great, the crème-maybe just not my taste. Super cute. Glad to try it. read more

Caffe Palermo - Inside view. - Bakeries Near Me - New York, New York

I haven't tried enough cannolis to know if this is truly the best in nyc but BOYYYYYYY are they good. We had the classic, plain New York Cheesecake which was sooo airy but rich at the same time. We also had the pistachio cannoli which was amazing. Very decadent! It's a must try for sure. read more

Caffe Palermo - Pistachio Cannoli - Bakeries Near Me - New York, New York

The cannoli king has some great options. We loved the strawberry cheesecake, Irish coffee, red velvet cake, cookies and cream cannoli and tiramisu. Tommy had great energy and got us to come in and enjoy a delicious dessert. We also got to met the cannoli king himself, take a photo with him and he was so kind. Would definitely come back on my next visit. read more

Caffe Palermo - The cannoli King - Bakeries Near Me - New York, New York