I always discount reviews where people do not actually eat the food. But I had to write this one. The woman who is the "hostess" could not be WORSE. Entered (fwiw the place smells like low tide. No kidding) and asked if they have any gluten free items. My friends daughter has celiac's so quite important. She looked at us and said, "Nope, not that I know." Seriously???!!! Management needs to get rid of her, pronto. read more

One of my favorite places when I visit Dallas! We have the guiso de res every time and it's perfect. We tried the la diabla which was solid and the queso was to die for. They had the game on and we sat at the bar. Bartender took good care of us throughout our meal. We will definitely be back! read more

Food was delicious and the service was very friendly and helpful. Would easily go there again in the future.

It was ok service, although they told us the only alcohol they were serving were margaritas...? Very small limited menu... But food was good, not very filling for a Mexican food restaurant tho. Won't go back, not for those prices. read more

My love affair with Herrera's dates back more than 35 years when I'd wait in line outside the door of the shoe box original shack on Maple to get my Tex-Mex fix. Back then, I was a VISTA volunteer just out of school and Tex Mex joints were about the only places I could afford to take a date. That was well before Dallas became the great restaurant boom town that it is today. There was always plenty of Tex Mex around here, of course, but Herrera's had the rep among critics and people in the know as one of the most authentic, atmospheric places in town. Flash forward several decades, and lo and behold Herrera's has grown up and become more prosperous. The new space at the Omni is spiffy to a level that would have been unimaginable back in the late 70s. Great bar with TVs for watching sports and a patio that looks several times larger than the entire original location. Super attractive, modern dining room with an open kitchen and airy feel. A+ for the new space. Parking surprisingly gets an A+ too. I figured most of the business at this location comes from the convention center directly across the way and the adjacent Omni hotel, and that parking for locals who drive there would be a hassle. Not so! There is free and convenient parking in the garage right under the restaurants. This is a big deal for locals like me who won't pay for parking to eat Tex Mex and hate how difficult parking is these days at restaurants all over town. So how did the food stack up with my memories and my older, more critical taste buds? I was disappointed my first visit. The Tex Mex combinations I loved (named after members of the family) were not on the menu. I opted for one of the new taco offerings which was good but not what I was looking for. I mentioned to management as I was leaving how sad I was that my fave Jimmy's Special was gone. No it's not he said, we can make it for you! Went back as soon as I could and sure enough they did. Jimmy's Special: 1 Chicken Enchilada with Salsa Ranchera, 1 Cheese Taco, 1 Cheese Enchilada, 1 Combination Burrito, 1 Beef Taco Topped with Guacamole. Heaven! A+ again. If you want great Tex Mex plus excellent bar drinks (margaritas to die for),in a contemporary setting, try the reborn Herrera's. read more

Service from hell.... oh, wait, we didn't get service. Absolutely terrible. We had to wait over an hour for our food at a time when there were not that many people. Hardly checked on us and charged full price for everything and even the drinks that are WAY over priced. Food was not even good, don't recommend. read more

The food is average (therefore it's overpriced). Our server was horrible. We were seated for almost 40 minutes before he took our order. The drinks took forever to come out. I felt he was very inattentive. It then took over 30 minutes just to get our check which we only got after complaining to the manager. Once we have him our card it took over 10 minutes to run the cards. Once he brought us our checks he then hovered over us while we filled in the top portion. This was the most attention that he paid to us all night. read more

We came here on two occasions during a week long stay in the area. The first time we enjoyed lunch outside with a group of eight. The service was on point and everyone enjoyed their meal. We returned for dinner a few days later and while the restaurant was busy, we were seated quickly. We soon realized that this was going to be a different experience from our first visit. We waited a good 10 minutes before our server engaged us. She took our drink orders and then disappeared. Someone else brought chips and salsa and they were long gone before our server finally reappeared with our drinks. The orders took quite while and the server remained scarce throughout. We ordered chicken and beef fajitas which were good, but nothing special. Based on previous reviews, weak service seems to be a theme here. With better service, this could have been a four star review. read more

The food is delicious. The ceviche is a great appetizer but can't go wrong with queso or aguacate. The pozole had a different twist with carne desebrada, very yummy. Enchiladas verdes and carne asada meals were also tasty. Service was quick and very generous. The location is also conveniently located in downtown. read more

Went for lunch. I wouldn't go here unless it was convenient to my stay at the omni and I had a lot of money to spend on a gourmet Mexican meal. I work close by. It didn't offer lunch specials. It was a bit fancier than I look for on a weekday lunch. The waitress was nice. I got the la Amelia (sp) salad. I love a chopped salad, it was really good! A really well done salad. It was $11. I would rather Jason's deli for $9 and lots of options, but this salad was good! They gave us complimentary bean soup. My coworker was looking forward to tasting the tortilla soup, but the one size price of $9 for tortilla soup was higher than I've seen. The restaurant was clean. I would really suggest a lunch menu. It's just too high for me to want to go back. read more

Excellent. Not a "tex-mex" fan being from cali, but this place does it very well. This was songiod, i would consider going back again tonight. The chips were fresh and crisp. The salsa trio they give you is delicious and generous! I ordered the chicken enchiladas, rice and black beans special. The service was exceptional. Did not have 1 complaint. So convenient if you are staying at the Omni, but worth a trip if you are staying somewhere else. Highly recommend! read more

Don't go. Not worth it. Over priced for the location but the food and drinks can be found in your local dive neighborhood Mexican joint for half the price. The location is nice so when you walk in you expect to be greeted. There was none of this. Everyone looked like they didn't know what to do. The restaurant was empty and we got sat in the back on a shaky table. Then when my friends asked for cocktails, they had none of the ingredients. We stuck w margaritas. The carne Asada had no flavor and all of us were using the salt shaker more than normal. All six of us felt we wasted our time and money. The crowd is also meh. So many good Mexican restaurants in town. This one is a waste. read more

We drove around downtown not knowing what we were in the mood for. Ended up here because from the outside, it looked very modern and a place to see. We parked ($15) in the garage and took a quick walk to an elevator and to the restaurant. The wait on a Saturday night at 845 was about 5 minutes. That should have clued us in. While I generally do not care about decor, the place looked way nicer from the outside. The cheap hanging lamps were falling apart and it was all just bleh. We didn't sit at the bar, but that area did look more put together. The margarita and whatever random drink my husband ordered were tasty. The guacamole was fresh and was the only food we enjoyed, even the chips were just okay. How does one mess up chips?? Now, you may ask why we both ordered cheese enchiladas. Good question. The menu had nothing that jumped out at us. So we eventually thought to ourselves...you can't mess up cheese enchiladas. In hind sight maybe we jinxed ourselves. Turns out you can mess them up. Mine were edible, the gloop of cheese inside wasn't melted and the taste of the queso on top was very reminiscent of AMC movie nachos. And don't get me wrong, I can't say that I mind movie nachos, but not on my enchiladas. Not to confuse anyone, the queso color was white, it just tasted of yellow. Now onto my husband's enchiladas. Like I said, same meal, but at least I could take a few bites to hold off the hunger rumbles. He couldn't cut into his without force. Note to the reader: he is a welder, so no it wasn't the user lack of upper arm strength. Which oddly enough isn't something I figured someone needed to eat an enchilada. We never complain because our waiters are not chefs, but she did notice we didn't touch our food. We said please do not take it off, not your fault. Like a great service provider, she did and we tipped her more than the original tip would have been. Also, I failed to mention we had about 3 wait staff, which they mentioned at the beginning. But aside from the female, having three did not speed things up. Needless to say, we won't be back but neither should any unsuspecting wander-byer. read more

Very sweet hostess today. That's about all I can say. Service was ridiculously slow. Staff repeatedly filled my husbands drinks but not mine. Beef in our fajitas was a good cut, cooked perfectly- but there was zero flavor. No spice. Tasteless. Staff actively works to avoid eye contact read more

In town for a conference and called to place an order for pick up just now. Woman who answers says they can't take to-go orders over the phone today. I ask why, and she replies, "It's too busy. But you can order at the bar." ????? Rude and inconvenient. They lost this customer. read more

This place is one of my favorites to come grab a drink and some tasty food. I really like their shrimp enchiladas with the green sauce. Bar staff was attentive and had good recommendations on different drinks they served there. I read different reviews on here about the wait times but when I went, the service was good and the food was out promptly. I'd definitely recommend this place if you're staying at the Omni! read more

I stop here everyime I'm in downtown Dallas. Normally very good.....not great, but good. Visited it recently and it has gone downhill. No one at the host stand to seat you. Bathrooms trashed, services was horrible and chips were terrible. Didn't even finish my meal. Took two bites and asked for my check. The bartenders were eating at the bar. read more

Food was ok. Overpriced like hell! Service was horrible!! Server seemed like she just had her 1st table to wait on...EVER. Turns out, she wasn't new, just clueless. She couldn't even answer simple questions like "what's in the reg. (unexpected, weirdly green) frozen margarita?". Even the GM agreed with us about her when we had to go back to restaurant for 2nd time within 3 days because the damn fools charged us twice (overcharged 1st bill AND revised bill) totaling almost $200! Supposedly the 1st overcharged bill was credited back on our card (I requested, verbally about 3 times) credit receipt but another server/bartender came over & told us for some reason their machine didn't print out a credit receipt?! I told them they should be able to reprint it, but my husband was so frustrated at that point he just wanted to get the fu%* outta there. COME ON OMNI. You've GOT TO HIRE better employees!! So many things about that experience was just WRONG! read more

Very busy place due to the MRO convention. The wait for the table was only 20 minutes,not bad given the large crowd. Food was excellent, service was excellent. Waiter was apologetic for the kitchen being backed up . Definitely worth a visit! We would go back for sure ! read more

I made a reservation 2 days in advance for 7:00, 13 people. The person who took the reservation said, "Are you with the volleyball tournament?" I said "Yes". He said "OK. We'll see you Saturday. I called at 11:00 am Saturday to change the reservation to 2:00 pm. They said they won't take a reservation because there is a convention. I said, "I know, that's why I would like a reservation." I said "We have a 7:00. I'd like to move it to 2:00." He said, "I don't know who you talked to but we aren't taking reservations." I said, "So if we show up tonight for our 7:00 reservation, we won't have one?" He said "That's right." I say "That's wrong. We will eat somewhere else." He said, "OK." read more

I was visiting Dallas to attend a trade show. A local recommendation sent me here for lunch. Bingoo- great food, nice ambience, and attentive staff. Get the guiso de res. Really really good. I will definately be back. read more

After a long day at the convention center found Cafe Herrera was open late, proved to be just what we needed. Carlos our waiter was great

5 stars thanks to Tosha! Had a really bad experience with the service at first but Tosha (who isn't even a waitress took it upon herself to help us out) made up for it by being very kind and apologetic and gave us dessert on the house! Brian, she would make an excellent waitress! Very personable and kind! read more

The food was amazing!! Our server Perry did an awesome job serving our very large group!!! I ordered shrimp fajitas and they were the best well seasoned shrimp I've had in a long time!! Yum! Highly recommend this place!!! read more

The best margaritas I've ever had! Our waitress was amazing and very informative!! Everyone was so nice and no one was ever just standing around! I would highly recommend you ask for Andrea!! read more

We had reservations for dinner at 7 PM for a group of 12. We didn't receive our food until 8:45 PM. The service was not good, the food was not good. I told them I had a food allergy that they did not pay attention to. I would not recommend this restaurant. read more

Great food! I miss the smoked, roasted salsa! Super packed even at lunch and sometimes has a limited menu with the conventions at nearby hotels. However, the food is fantastic, the service just needs to catch up. read more

Food was pretty good, service terrible. The waiter was nice but unattentive. Cant give it a glowing recommendation.

Ate here out of convenience for lunch. The food wasn't better than a fast casual, but you'll pay more. The service wasn't the best either.

Very good food thanks for the great service I had the nachos Dave O'Reilly's Northern California

So unfortunate- lunch was fine until I saw my bank statement- and saw they charged me twice. This should not have been a big deal to resolve but I couldn't reach anyone at the restaurant and no one at the hotel would speak to me. I kept getting passed around until I got to leave a message with the Omni's accounting department. Seriously? Most places would have fixed this and quickly. read more

We stayed at the Omni and decided to walk over for lunch. Service was great! Server even rounded me up some carrot sticks to eat with the salsa since I wasn't eating chips. Ceviche was fabulous! Will definitely go back. read more

Went to Dallas for volleyball nationals. Ate here with teammates and 4 of our weeks was spent in the bathroom after a late night meal here. Place is nice but food is not high quality and given our food poisoning situation, would NOT RECOMMEND. Too many authentic places around Dallas to risk food poisoning here at a higher price than anywhere else. read more

The green salsa was good, but nothing else. Stale chips and a salad I could eat stomach part of. I won't be back.

We've eaten here before and the food was good. We returned on Saturday May 27 for an early dinner, I think it was around 5:00pm. I had ceviche. My husband had enchiladas. Both were good. Not too long later I was violently sick from the ceviche. I knew it was that because I didn't have anything else In my stomach. I was doubled over on the bathroom floor for hours, alternating with shivers and hot spells. I didn't start feeling better until Monday. read more

Josue was amazing. Service was excellent. Would recommend this to anyone who was down by the convention center. Food was excellent.

This place is great!!! Every time I come the service and food are on point!!! I would definitely recommend Cafe Herrera for a date night, girls' night out or if you just wanna grab great food w/ excellent service!! And ask for Greg at the bar and he's the best!! read more

This place has rude servers and horrible food options. Not to mention over priced just because it's across from a popular hotel. No good!!!

Perhaps an off night due to a large party seating just prior to our arrival. Chips and salsa were delivered promptly to our table and then...nothing. No water, no beverage, no acknowledgment from anyone that even looked remotely like waitstaff. Chips and no water? Really? Finally someone stopped (looked maybe like a manager) and asked if we wanted anything to drink. When asked if he could make a non-alcoholic frozen strawberry margarita, he said not frozen but maybe on the rocks. I changed up to a regular frozen strawberry margarita and water. Water finally delivered to the table. After another interminable wait, we finally asked the hostess if she could check on our drinks. What I was finally served was some on-the-rocks concoction that was undrinkable. When the manager/waiter finally took our order, I asked for "just 2 cheese enchiladas". Pseudo waiter asked if beans and rice OK, too. Sure. What was finally delivered were cheese enchiladas with some kind of soupy meat on top. Not wanting to wait any longer for a reorder, I just scraped the meat off and ate mediocre enchiladas. As you can imagine, after another long wait and having had our plates cleared for some time, we had to ask for the check. I'm not high maintenance when it comes to dining out. This was an incredibly bad experience by any standard. read more

Great and friendly staff we had beef fajitas they were well worth ordering sopapillas were delicious just a little pricey but well worth dining in read more