The RH Outlet in Chandler, AZ is hard to justify. The overall experience feels bleak, the service…read moreis underwhelming, and the pricing often does not reflect any meaningful outlet value.
On my visit yesterday, April 15, 2026, I compared several floor pieces against current member sale pricing at the main RH store, and the differences were surprisingly small.
For example, a Queen Padua Shelter Bed in Brown Oak was priced at $2,350 in the outlet. The same bed in the mainline RH store was priced at $2,615 for members. That difference is so small that once you factor in the cost of hiring movers to pick it up, transport it, and assemble it in your home, the outlet purchase makes little sense. By contrast, the main store provides delivery and setup, even when purchasing multiple items, for one reasonable flat fee.
And that is before considering the much bigger issue: service after the sale. With the mainline RH store, you have time to live with the furniture, and if something is wrong, RH can come out, repair it, replace it, or accept a return. The outlet offers none of that.
A few more examples from the floor:
A 48" Wide Oslo Cylinder Console Table in Aged Brown Oak was $1,195 at the outlet versus $1,345 at the main store member price.
A 36" Wide Enzo Console Table in Blonde Walnut was $645 at the outlet versus $719 at the main store member price.
In my view, saving only a small amount in exchange for no delivery, no setup, no meaningful recourse, limited selection, and the added risk of outlet-condition damage offers no real value at all.
