Came in as a walk in for a nail fill and a pedi. The ambiance was nice and service was prompt, they also offer drinks with your service. Danny did an excellent job on my fill, however I have never in my life paid $165 for a fill in and a basic pedicure. When I looked at the itemization I saw that not only did they up charge $10 for French tips but also $20 for gel. And then $45 extra for the design I got. None of this was communicated prior to me paying. I didn't think to ask because I've never experienced this at a salon before. Now charging extra for gel and French tips is already crazy; but $45 extra for this design is wild! I've had way more elaborate nails that I didn't pay this much for. I will come back to Cachet, but I know going forward I won't be getting French tips or designs. Beware of the many up charges! read more

Cachet Nail Boutique - Nail Salons Near Me - Charlotte, North Carolina

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Cachet is getting an upgrade! I went in for my normal gel-X appointment and the whole place is getting face lift. New pedi chairs look awesome so I will need to book soon. I'm always happy with my nail tech and her work. Pretty sure I would follow her to the end of the earth! read more

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SHADY BUSINESS PRACTICES -- BEWARE Nice place but they will literally overcharge you WITHOUT telling you (asked for the jelly pedicure and they they overcharged me $20 because they "did gel"). I never asked for gel or any upcharges, and when I talked to the manager at the front door she said they would rather take the gel off & do the normal nail polish rather than not charge me the $20. Makes no freaking sense. Will never be coming back to this place. read more

I love this place and love everyone that works there esp Janny! She does a great job with my nails every time. read more

Cachet Nail Boutique - Nails - Nail Salons Near Me - Charlotte, North Carolina

Just moved out here and found this place on social media, glad I did! Tasha did my pedicure and she did such a great job, they look so cute and the best French I've had. The shop is cute and they also offered me a drink of choice when I came in. read more

Cachet Nail Boutique - Pedi Gel French Tip - Nail Salons Near Me - Charlotte, North Carolina

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I visited Cachet for the third time last week and I think I found my new nail tech *squeals*! Ramona truly gave me the quality service I desired. She was nice, professional and she knows her stuff! I received a nail service from another salon and was given poor treatment and even worse nail products. Ramona took her time to educate me on what was used on my nails, which enables me to make educated decisions about my nails from hereon. I'm truly grateful for having met her. She cares about nails and she's truly talented. I haven't had "frenchies" in years and she ATE lol! I will be back! Thanks, Ramona! read more

Cachet Nail Boutique - Full set + design - Nail Salons Near Me - Charlotte, North Carolina

Absolutely love the nail techs here but great customer service can only take you so far. Had it not been for them, I'd rate it 1 star. Unfortunately super disappointed on how my nails turned out... within a week. The polish completely chipped off on 4 nails, the nail beds were SO thick & my actual nail was chipping at the edge. It looked horrible & I have a huge work trip in 2 days - yikes! This is a nicer salon but with tip, acrylics/dip, pedicure and a design - it was over $300+! I absolutely never have a problem paying for great work, and will continue to do so, but the way my nails turned out within days - it ain't worth it. My niece's nails were much better but both of our pedicures completely chipped off - we paid for the Jelly pedicure and it felt awesome! So sad it didn't last more than a week. I'm super sad because I absolutely loved the girls at this salon and was so excited to finally find a great salon to spend my money at. Unfortunately, I work hard and want my nails to look good for the money I pay. I don't expect nails to last months, or even weeks... but at least 2 weeks. If you're willing to take a chance or don't have an important event within a week, give them a shot. If you want your nails to last more than a week, try another salon. read more

Cachet Nail Boutique - Didn't get great pics but this was my nails within a week of getting them done - Nail Salons Near Me - Charlotte, North Carolina

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I have been going to cachet for years and am always so happy with the results. The entire staff is so attentive and kind. Valinda slays my nails every single time. There is no design I have asked that she hasn't been able to recreate. Super friendly and chill vibes. read more

The Service was good and my nail tech was kind and professional. The vibe is chill and modern.

First time there and it just wasn't a good pedicure! She wasn't friendly and didn't do a good job

I had a wonderful time! Victoria did my pedi and van did my first GelX full set. Everyone was very professional and quick! I've already booked my next appointment! read more

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Went in on a Saturday morning as a walk in to have my gel manicure removed and a dip put on instead. The salon itself is nice and we were helped quickly. They had us (my sister and I) wash our hands before starting the manicures which I really liked! Every salon should implement this especially when doing dip powder in the same bowl for every customer. The woman who helped me was very nice and worked quickly however... this is one of the worst dip manicures I've ever had. The clear polish she was using was old and stringy- literally stringing from the top of the bottle to her brush as she was putting the layer on my nail. The top coat is bumpy and unevenly spread across the nail/doesn't reach the tip. She ignored this and kept going. She also cut me twice on my pinky to the point that I was bleeding and sore after I left. I think my worst nightmare is getting a cut in one of these places. :( It was $60 total plus a $15 tip. I will never go back here. One of my nails has already chipped after a day and I've done no hard work with my hands to warrant the front to chip the way it did. I think it's because the top coat that was cured was not even/is super old. I waited a couple days to post this. But I'm upset that I need to go to a new place and spend more money to fix a $75 mistake from this salon after less than a week of wear. read more

Cachet Nail Boutique - Nail Salons Near Me - Charlotte, North Carolina

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Worse customer service , worst experience ever. I made my appointment 5 days in advance for 5:30 on Friday .. I get a text about two hrs before my appointment while at work saying the tech had an emergency, can I reschedule. I replied no I have a flight out of town that night and explained my father had passed a day before and I was headed to be with family. They then said Andy could do my nails and I agreed . I arrived on time after they changed my time to 5:45. After sitting the front asked if I could start pedicure , while Andy finished. Again I agreed , Andy finished about an hr later then walked over no greeting just a lazy tone of what u getting and in same sentence pretty much told me he couldn't do designs . Mind you they asked did I want designs and designs was in my original notes when booked . I asked him what does he do or does he have pictures . He stated no . After I gave him my phone and went online and said pick out whatever you can do. I even pointed to old school swirls. He then went to the front and told Young lady that he could just replace my set and do nothing else he did came back over there and thought I couldn't understand anything he was saying and he was more or less saying to the lady doing my pedicure that he only wanted to do stuff with color. After that I asked front person to call owner, I explained to her about the the passing of my father and I really needed to stay on track and I even explained his demeanor. The lady at the front then got back on the phone with the owner of the establishment Amanda, and after she came and spoke to me and said that they can take off my nails and he will polish them, but somebody might maybe can do a design who knows after I told them I had a flight and everything else I had to do then she told the lady at the front don't call her again. They're nasty, rude, bias, everybody in there drinks while they're working and for the most part unprofessional. They always think you don't understand anything they're saying, but I understand clearly what the gentleman was saying. I just wanted to wait to see what lies he would come back over there and tell. And to be clear this set I just got put on 2.5 weeks ago. The nails from start were breaking off in total 6 out of 10 nails broke. Over simple task one when scratching my face , another I went to grab my can opener and two broke while I was trying to turn a knob on a older house . I left my nails like this for the time being because my father was in hospice and I figured it can wait . For me to explain this to the owner Amanda and her response to tell staff not to call her, she is a shameless person who doesn't deserve anyone's business. Added note Andy use to work at the salon that closed I use to frequent and he did designs and the reason he came over late was because he had been doing a turquoise sloppy design on the customer in his chair . The fact I saw the mess and was still willing to let him play with my nails is how desperate I was . But none the less as I explained to young lady the front I will be leaving reviews and having others share their experiences online . I'm sick of business forgetting why they're in business. read more

Noticed how ratchet my nails started to look. I had a little bit of time so I decided to take my chance at Cachet for a gel manicure on a Saturday afternoon. Decor and Ambiance: 5/5 modern grey color with beautiful throne like pedicure chairs.. contemporary and chic design with the nail bar and front desk.. In the middle of the salon. There's full of live plants sitting in what seem like a water mini pool. It's busy on Saturday.. Club music ringing in the background but not too loud.. And of course wine, mimosas , water and maybe soda are being serve complementary to the guests that's getting services. Customer service: 5/5 France and another lady are the receptionists that greeted me. Both were very on point and gentle.. Sofia was the nail technician that completed my gel manicure. Talkative which I like.. And very careful on not cutting to much of my cuticles because I did mentioned that my nails are throbbing for some reason.. Shaped and polished my nails beautifully. All in all, you may take have to wait because it's popular place.. I had to for 30mins.. So it's best to set an appt.. And this place is a well oiled machine. 2 receptionists to make sure this place run smoothly. They're on top of the nails trends and 3 baskets of nails samples you can pick from. What more can you ask for. read more

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It's really nice in there! Great staff, great facility, and pretty nails. I'll def go back. read more

Cachet Nail Boutique - Nail Salons Near Me - Charlotte, North Carolina

I tried so hard to like this place based off of how nice front desk is but baby it's a no for me !my first experience was amazing! I got what I asked for ...Front desk is friendly but not great communicators ... second encounter not so great ... i don't know if it's because the nail tech was new but I went in to get a pedicure and a fill... now my big toe nail was split on the side so I asked the nail tech to clip it down and add a tip so I wouldn't break ... she insisted that she'd file it and put glue and it would be ok...same day the nail was fine ... next day the nail started to chip...right away I reached out to the company to let them know it's been less than 24hrs and my nail was chipped ... she said to come in and they would fix it ... I also got a fill with French tips .. where you could see the imperfections and old acrylic from the old set .. now never have I ever left a nail salon where I got a fill French where you could see the old acrylic... again the front desk said come in and they would fix it ...get there to fix the fill I was told I had to pay extra because I did not tell her I wanted a colored base to cover up the old acrylic ! Again I've been to many nail salons and never had to tell a nail tech how to make a French look clean or make it look brand new because they know ! I get her wanting to be paid for her time but what about my time and gas having to return back to a salon because I didn't get what I paid for in the first place ... I will not return... when I went back they fixed the toenail correctly but that's about it ...Nene S was the first nail tech I had here who was awesome but the second encounter is why I won't return... wasted time and money ... Not to mention a pedicure is suppose to be relaxing that was not my case because I had to be in an uncomfortable position twisted to get my nails done ... they weren't drying all the way because my hands weren't positioned right under the lamp due to how had the nail take doing my nails in her lap read more

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Wish zero stars was an option. New to the area and was looking for a nail salon. The photos looked like a nice place. Well esthetically that was right, but I was there to get my nails done. Got the 60 minute coconut pedicure. First off was in and out the door in 40 minutes. I ask the woman three times to increase pressure on the massage. Never happened! I was being pet softly. I get the gel polish unfortunately I had clear top coat extended over over the nail on to the skin so they are already peeling. 95$ +tip waste of my time. "Relaxing"? More like stressful No opened toes shoes tonight read more

Awesome experience by Shania! She did a beautiful job on my pedicure! She didn't rush and took her time and the massage was excellent! read more

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Ramona is amazing! She is helping me restore my nails from poor care from previous nail techs. Below you will see the before and after. She has a great personality and great customer service to match. I look forward to working with her again. read more

Cachet Nail Boutique - Before - Nail Salons Near Me - Charlotte, North Carolina

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The last three times I've been in, the service has consistently gotten worse. The first time I got a pedicure and full set. The pedicure was fine and the woman who did my full set did not listen to what I wanted at all but the nails turned out good (so I was relatively happy, I just wouldn't get my nails done by her next time). The second time I went, I only got a full set done and it took over three hours since the woman who did my nails the first time used MMA on my nails (I had no idea). The woman who did my nails this time said no one at the salon is supposed to use that product and she assured me it wouldn't happen again. The full set the second woman did turned out amazing even though it took forever. I decided today to give this place one last try since it's so close to where I live. I made an appointment for a pedicure and full set, and ended up waiting half an hour after my appointment time for my pedicure and was not able to get the full set since they couldn't finish everything before I needed to leave (I booked out two hours of my time). The pedicure was extremely painful today and I really did not enjoy the entire experience, so I will unfortunately not be coming back here. read more

Professional staffs, beautiful shop , skillful nail technicians , they do both appointment and walk in. Last walk in at 7pm and last appointment at 6:30. This is the busiest location among 3 locations of Cachet nail boutique system. They just got new pedicure chairs FABULOUS! and very sanitary! They have gel polish, dipping powder sns, color acrylic! read more

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called twice for no one to answer. still got an uber there just for them to tell me when I get there that there was no acrylic techs there.

I went to Amber and she did an amazing job on my nails! The SNS is perfect, the shape is perfect, and the design is perfect. She is AMAZING! read more

Cachet Nail Boutique - SNS, gel swirls on top - Nail Salons Near Me - Charlotte, North Carolina

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This is honestly my favorite place to go to get my nails done! And they saved my nails and my day. So I'm a full time student and have two jobs and wanted to pamper myself. I went to a different nail salon and they absolutely destroyed my nails. I decided to go visit the South End location as I had been there before previous years ago and they saw how awful my nails looked and Jimmy fixed them and made me look like the queen I am! Not only are they great at nails but they have wonderful service and great mimosas definitely a five star place. Thank you Cachet for the wonderful experience. Here's some before and after pictures. read more

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I'm new to Charlotte and was so excited to try Cachet nail boutique to get my birthday nails done but ended up being SUPER DISAPPOINTED!!! I went to this nail salon may 3rd 2023 and paid $184 for a full set and pedicure with gel & eyebrow waxed. I really love my pedicure and eyebrows but my nails FUCK NO!!! today may 11th and I had no choice but to try to remove my nails because they were already falling. I'm usually able to wear my nails for 2-3 weeks it's only been a week and my nails look like SHIT! NENE did my nails did a terrible job barely secured and i kept having to ask for them to fix something while i was there. Don't recommended unless you want a pedicure or go to the black lady. Not worth the price honestly read more

Cachet Nail Boutique - Nail Salons Near Me - Charlotte, North Carolina

Waited until my second visit to write this review. Well today was my second visit to Cache and this time I brought my husband to get a pedicure with me. He enjoyed the length of the pedicure chair as he is on the taller side (6'2"). He enjoyed a Mojito pedicure and I a Pina Colada pedicure. After our pedicures I was scheduled for a gel manicure and the tech who did my pedi took me to a table and ask me about my color and I showed her a picture of my nails that my FAV tech would do back in the DMV and she expressed that she didn't know how to do designs. I decided to practice patience and waited for her to go search for someone who could. She return and pointed out this young lady and said she would be with me soon. I kindly said OK and went to the restroom. Upon my return the amazing Judy approached with a smile. I explained to Judy how hard it has been to find a creative and talented nail technician since moving to the QC three years ago. I told her I'm looking for something to reflect Breast Cancer Awareness and added that I would like two types of pinks "Her Choice" & boy did she deliver and took me back to my old nail salon in the DMV where I had two best friends who were amazing. I already set up my recurring appointments to return to her because she DELIVERT (spelled that way for a reason and some will get it if they stay abreast of the funnies online, LoL) read more

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I am absolutely in love with Ramona (@nailednpress on Instagram) she takes her time and makes sure her work is perfect. I have never been so comfortable talking to my nail person! I love all the work she has done for me and she is very capable of doing any design!!! read more

Cachet Nail Boutique - Acrylic fill w/ gel polish - Nail Salons Near Me - Charlotte, North Carolina

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Great salon located on South Blvd! Parking is extremely limited to 4 spots and the areas around it tend to tow... there's street parking across the road though! Pricing is a little overpriced, there are definitely cheaper salons in the area. Complimentary wine served with you manicure! It's Franzia though.. Services are good, wide variety of color options and pedicure types which is nice. Heads up - you can only tip in cash!! read more

Cachet Nail Boutique - Pedicure time! - Nail Salons Near Me - Charlotte, North Carolina

I recently moved to Charlotte and was in desperate need of a nail salon. My leasing office recommended this salon and I am glad they did. The salon is located in South End, clean and is relatively easy to find. I was serviced by Larry and Ti, both of whom I loved. They are very meticulous, took their time and gave much attention to details. When I requested slight adjustments, they obliged without question. I will definitely be returning. read more

I went for the first time the other day and Sisi was cracking me up the whole time. It was easy to book my appointment online and they had many appointments available. I got SNS and was in and out of there so quick! The parking situation was less than ideal, they have very little spots so maybe scooter or walk if you can. If you have to drive, leave early to find a spot so you aren't late to your appointment! I will be back and seeing Sisi again! read more

My nails honestly are not worth the price at paid at all I'm sorry to say because everyone in the salon is very kind. My nails do not look good unfortunately and I'm sorry to say I will not be returning. The lady that did my nails was so sweet but god bless her she does not know what she is doing. read more

Cachet Nail Boutique - Nails - Nail Salons Near Me - Charlotte, North Carolina

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I booked an appointment with a nail tech that was recommended on here, only to have it changed by Cachet moments before my appointment. The girl who did my nails did NOT do a good job. She asked other technicians questions, spilled dip powder everywhere & put clear coat on my nails that instantly turned yellow. $60 for a mess. read more

Kay does an amazing job on pedicures and Jessica at the front desk is super friendly. I love that this salon serves wine while you get your service. It's such a relaxing self-care experience. I highly recommend. read more

This is my favorite place to go to get a pedicure! I don't allow just anyone to touch my feet considering all the bacteria and fungus that can attack the foot!! That being said this place is very clean!! That's the first thing that keeps me coming back :) They have a wide range of colors to choose from which is another plus! It can be a little overwhelming at times but I alway have options!! Although, I've never got a full set done here, the nail technicians that they have here are some of the best as far as funky designs! If you're into the glitter and bling this is your place! If I wasn't loyal to my nail tech I would sneak over here for my fingernails hehe! The only reason I've gave them a four star it because their customer service isn't always the best! But it hasn't stopped me from coming back:) Generally, they are very nice though! read more

I was a first time guest yesterday afternoon. My friend and I were seated almost immediately and offered beverages upon arrival. I have had numerous recommendations from friends, and they did NOT disappoint! Eddie was FABULOUS - very professional and attentive to detail. He made my nails exactly as I had envisioned - NU26 with a slight almond shape. I will definitely be going back, especially with how friendly Victoria was at the front desk. The entire place was clean, organized, and well attended to. My only qualm with the location is lack of parking - but, that's also a testament to business being good! ;) read more

Cachet Nail Boutique - NU26 (Baby's Breath) w/ almond shape - Nail Salons Near Me - Charlotte, North Carolina

I have been here numerous times. I get SNS every single time and the nail techs all have a different technique so my nails end up looking different every single time. The inconsistency is unfortunate and has left me displeased on multiple occasions but I have kept returning because I wanted to give them a chance and it is close to me. After today I will not be returning. As stated before I have been here at least 15 times and I get the same thing every single time and I usually have 1-2 tips on my nails as some break. Today, the receptionist told me there was only one man that worked there that could do that, even though every single time I have come in someone different has done my nails and it is never a problem. The receptionist was EXTREMELY rude and I could tell she just didn't want to take me because it was 10 minutes until they didn't take walk ins anymore. I even told her that I had been there numerous times and multiple people had been able to do my nails and she said "mhm". TERRIBLE CUSTOMER SERVICE and I will not be returning. I have never been a big fan of the way they did my nails but after today I will never go back to cachet nail boutique. read more

i have never had a bad experience at this salon!! today i got my nails done by Ramona, and she was absolutely amazing! she was very nice and asked a lot of questions to make sure i got exactly what i wanted. this set is 100% the most accurate nails based on an inspo photo. the shape is incredible and the integrity of the nails seem very strong. i paid $150 before tip for these nails which is less than i was expecting to pay. 10/10 experience! i fully recommend ramona as a nail technician she is extremely talented! read more

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This used to be my go to spot. The ambiance, service and free wine were great. During peak times you had to wait for a while if you didnt make an appoinyment. I took a break for a few months and the first time back was today. A few things: all of their top techs quit (the tea from other nail techs was that customers didnt tip). The seats dont have massage functions are still uncomfortable especially if you are short. Your feet dangle. A new set with gel polish was $50, the mojito pedi was $35. My nail tech did an amateur job. They constantly cut my cuticles, lots of clear polish on my skin around the nails, under the back of my nails. There were also chunks of acrylic under the back of my nail which I had to remove myself. My nails are super thick and i will be going elsewhere to get them fixed. Previously you could tip on your card. They have since disabled that function and installed an atm where you can withdraw money for a fee. Not exactly tip inducing for people that dont carry cash. Lastly... the music. They used to play music that would appeal to all types. Today their spotify must have been set to the spice girls channel. Not ideal. Overall a once stellar salon has turned into a mediocre experience and I will be looking for a new shop. read more

Cachet Nail Boutique - Nail Salons Near Me - Charlotte, North Carolina

First time here and had Tuan for a SNS manicure. He was great and super friendly. The place is clean.

One of the best nail salons in SouthEnd. I like to do walk-ins on Mon, Tues, or Wed because the other days of the week can get pretty packed and the wait is long. All the nail techs I've had are polite and really good at their profession. The front desk ladies are always nice and welcoming too. This last time, I came here on a Wed around 5:30pm. Luckily, there was no wait. I got a gel mani and regular pedicure. The thing I like about Cache is that you will most likely have 2 nail techs working on you at the same time. So that makes the process a lot quicker. I was done within an hour and my nails looked great! They also offer complimentary glasses of wine, champagne, beer, water, or soda. read more

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