We went to use their showers, we were camping in the area. We heard they had showers and laundry…read more $5/shower, we were told it was now $10/shower. The showers and laundry were located in a shed, with cameras on the outside. We were told we had to make a reservation, for a shower time.... We left without seeing the showers. We felt like we made the right decision.

The new owners were very accommodating and friendly. Great location. The cabins were rustic but…read morevery homey

My husband surprised me with this cabin for our Anniversary! This was definitely a 10/10! Super…read morequiet, had all the necessities of BBQing and cooking! So close to a couple lakes and an overall perfect location! We came from 97 degrees to the 60s! My ONLY complaints were the shower head () it was awful! And the satellite didn't work very well so no TV which was fine but for families with kids might be an issue. But overall definite recommendation!

My wife and I came for a 2 night stay and were so impressed at how clean & functional the cabin was…read morefor us. The location was quiet & close to so many outdoor destinations we wanted to see. The local bar & grills we full of welcoming locals so we got to meet some really nice people and enjoy our time getting to know the area. We will definitely be back & recommend to anyone who is looking for an affordable getaway.

The place is quiet and relaxing. The Rim lakes are only minutes away with decent fishing and plenty…read moreof hiking. It was great relaxing in the spa. The cabin was clean and the bed was comfy. The kitchenette had what we needed and the coffee maker was nicely supplied with coffee. We had cabin #1 and we enjoyed the spa room. We also liked the view of the Rim from the front porch. The place is easy to find just a short jog off the pavement. We'll be back.

Fraudsters! Kept a $500 deposit for a stay I had to cancel due to family emergency and refused to…read morereturn any of it. Reported them to AZ Attorney General and case is open and ongoing. Did not give them any money without written agreement.

We had a very pleasant stay here, and their last room was a king room that had a jacuzzi! No bed…read morebugs in the room, no cockroaches either! Very clean and the jacuzzi tub was clean as well! Took a well needed soak and just enjoyed our stay too well! The breakfast area was nice and the food was great!

Usually, we love Best Western hotels. This one did not meet our expectations. Bathrooms were so…read moredirty. Shower had so much dirt. They had free parking and breakfast.

Although I've never stayed somewhere that didn't have a front desk being manned 24 hours a day -…read moremuch less no front desk at all like here - the place was sufficient, and the price was wonderful. It was clean, tidy, conveniently located right next-door to a breakfast café and kitty corner to a Chili's; perfect for the dozen or so motorcycles that were traveling through to the Albuquerque, New Mexico balloon festival.

This place is absolutely disgusting and I would not recommend it to anyone. My wife and I booked a…read moreroom through booking.com and upon arrival we found 6 cockroaches all over the floor and near the bed. The room stunk and there was pubic hair in the shower. Obviously the place was not cleaned. We left immediately and lodged a complaint to booking.com who reached out to the property. Apparently, they could not come to an agreement and I am being denied a full refund. Do NOT stay here!!

The Bison Ranch is perfect for a stay in the Heber/Overgaard area. Our spacious suite was just what…read morewe needed for our 5 night stay. The accommodation included comfortable beds in two bedrooms with two bathrooms as well as a fully stocked kitchen. The location also includes a restaurant, a fitness center, a game room and a kids playground. During our stay, we took advantage of the location to take trips to Payson, Petrified Forest National Park, Show Low and Winslow. We used the wonderful pool and hot tub after our daily trips. The staff was also very friendly and helpful.

Attempted check in yesterday (Monday August 17) at about 6pm. I was in town conducting a cooking…read moreclass at the Legacy Ranch, a 25,000 sq ft private estate in the area.(HIGHLY recommend, by the way.) As the class ended I was feeling increasing ill, and by the time I loaded my truck with my entire BBQ kitchen, I vomited several times before leaving. I was recently prescribed a glp from my provider for sleep apnea, and while I had the occasional bout of nausea and occasional vomiting, this was different. Do you know the feeling where it takes too much energy to lift your head, and you just want to curl into the fetal position and die?...yeah that was me when I arrived at the front desk. I had not eaten all day and was dry heaving, as there was nothing in my stomach but the little water I was drinking to prevent dehydration. Initially, the front desk agent was very helpful, she offered to let me sit in the lobby as she processed the reservation. I explained that I had the chills, and would need to go outside. She requested to run a credit card for $250 deposit, and I explained that it was on Google Pay on my phone and handed it to her. She seemed dumbfounded and said she did not believe they took Google pay..she wanted a card number exp. date, cvc code, etc...which my wallet Google wallet does not provide for obvious reasons. Meanwhile I got sick again in the trash can outside the hotel, and begged her to hurry and figure it out. By now, she had called a maintenance man for back up, to whom she asked "...do we take Google Pay?" (Yes, she asked the guy who drives a golf cart around the propery about accepted payment methods). to which he just shrugged his shoulders. At this point I was desperate, and I retrieved my business phone to see if I could obtain the bed Id paid for. No luck...as I was bent over the trash can outside, the maintenace man returned and told me that I was being asked to leave the property immediately, or he woukd call the police. Dumbfounded, I asked him why and he responded "we don't want you making a scene in front of our customers, (there were none in the fifteen minute exchange) and my general manager, was afraid I would be sick in our room." "So, leave the property NOW or I'll call the police and they will be here VERY fast." When I called the next day and spoke with the General Manager Cindy, she explained it was actually the assistant g.m. Krystal Kruze who oredered me off the property from her phone, presumably at home. On a brief converstation with them on conference, the next morning they again said they do not accept Goole Pay for the $250 deposit, (unlike virtually every other retail merchant in America with a modern card verifier) I said "...really? Then how is it that my Paypal account was attepted a charge from your hotel for $250 last night at 6 pm??" There was a pause, and Cindy replied "It was declined" "But, you just told me that you dont have the capacity or inclination to accept the payment method in the previous sentence? At this point I requested her Supervisors contact information, to which Cindy declined to furnish either a name or phone number for her supervisor. A general manager refusing to furnish corporate contact or escalation information to hide a guest complaint is a serious breach of standard hospitality protocol and ettiquette.

Get a map of Arizona and look for the middle…read more Go couple clicks to your right and a small town east of Payson called Forest Lakes Estates exists. I believe this is the highest elevated town in Arizona and it frigging snows here. Who would think 1-2 hours from Phoenix and snow in October? I mean, just one hour north of Hwy 17 is snow, but in October? It didn't just snow, i got stuck in a damn blizzard. The only time I remember a more fearful snow moment was 17 years ago at Mt. Ranier where we got hit by heavy powder at baseline and forfeited our trekking adventure. The difference is I was healthy and young. Now im sick and old. Anyhow, I pulled over to the first moment i saw lights. Traveling at 5-10mph, it felt like five hours have gone by. Cars started piling up here and finally a nice gent from Tejas opened up for us. I got a warm room, a nice hot shower and limited wifi for $70-75. The night's rest was comforting considering I pre-planned roughing it. someplace between Petrfied and Gallup, NM The lodge itself was ok. The exterior is prettier than the interior. They provided hot warer, coffee, and sugar snacks in the morning. Nothing else was open for breakfast so the sugar helped until I reached civilization to eat real food. The bed was comfy enough for me to sleep past 7-8am. Clean enough to walk around barefoot. And the tv works. The first time i had to shovel off snow and a bit of the driveway to leave. Thank you forest lakes lodge for leaving the light on.

Read this before you book this hotel. There is no air conditioner in the room. The 2nd floor…read moresqueaks as you walk. I felt sorry for guests below us but we could not be trapped on our bed.

Wow! We love this place! The cabin and area are very clean. The environment is relaxing, tranquil…read moreand welcoming. Robert responded quickly to all my inquiries and questions. 100% recommended!!!

*** DO NOT RENT ***…read more One star is too many, but I could not post without choosing one grrrrrr. If you are planning to rent a cabin in Payson, AZ "DO NO FROM CABIN FEVER, AZ" We booked the Wolf Den 9/3/21 to 9/6/21 Once we arrived, something told me to take pictures, so I followed my gut, started tooking pictures of the cabin, driveway, trees, the steps the porch even the frniture on the front porch along with a bucket that was used as an ashtray. Once inside, yes, more pictures. But I was disappointed because it wasn't a true cabin layout; it was like the fake plastic wood to look like logs. Nothing really exciting happened because everything was closed because of a holiday weekend. So we had a pretty good long weekend with family and friends. As we were packing up that feeling came over us, take pictures. Thank goodness we did a few days later. I got a voicemail/call from the owner, Robert Brucato. That he's going to charge me for damages. (Hot tub was torn, couch pillow on the front porch had a cigarette burn, We did not take the trash out to the end of the street.) I'm not going to explain myself in this review, but I do have the pictures. I texted Robert the pictures, and he still charged us, so we put a complaint in our bank, and we got our money back.