Came here for a birthday party. This was a really cool gaming center. Almost like Internet cafes when those were hot. You can play almost all of the latest games on various systems here. For all video game lovers, I would highly recommend. read more

Stay Away! If I could give 0 stars, I would. I have held off on this review for a very long time. I wanted to give the owner the opportunity to make the situation right, but after months of emails back and forth and at least 2 promises of "the check is in the mail" my patience has reached the end. I had my son's 10th birthday party here and the kids had a great time. My final bill, however, was NOT fantastic. I came in to book the party and was given the birthday party flyer which states the price for up to 10 kids at $215 plus $21.50 for each additional kid. At the end of the party I was, however, charged $25 for each child and was told "oh, that's our new pricing". Additionally I was charged an automatic 20% tip of $77.80 on the final bill. This was NEVER mentioned and I have never been charged a tip for a party at a location EVER. What EXACTLY was I paying for? The party host said it was for her, but the personal party host is included in the party package price according to the flyer. And upon closer examination of the flyer, I noticed that we also were not offered the "group gaming competition" or "group birthday shot" promised. With these MAJOR oversights, I feel I was unjustly charged for $123.30 above what I expected to pay for the party based on the promotional materials. That is 26% of the bill!!! After many emails the owner did send me a check for the difference in the party price but I have been given the run around on the automatic tip amount which with the adjusted price of the party equals 25% of the corrected bill or over $80. I was told the check had been sent from accounting and am now getting the run around by both the owner and another employee and have NOT received restitution or even an apology. Please do not consider doing business with this company or owner who chooses to just ignore dissatisfied customers. read more

Planned 8 year old's party here. 1. Place is kind of junky with stuff shoved in corners that need cleared out. 2. Our party was mixed with another party. Didn't know which kids were attending which party. 3. There were no group activities coordinated nor group photo. 4. The table clothes provided looked really old. 5. Staff that manned the party expected a 20% tip for coordination of services; however, the support they provided was log on/off to games and pizza handout. Minimal support for cake and none for group activities. 6. No kid to kid interaction was promoted. 7. No party planning; was told earlier that we could request songs when onsite to be played, but was a foreign concept when we arrived at the party. 8. No preprinted invitations provided as advertisement for them. I am not advertising for them. If you want tacky ones, you can print from a template online. read more

If you want something different for your kid's next birthday party, C3 Cyber Club is a great option. We booked C3 for my 11 year old son. Everything was set up when we arrived. There were projection screens and gaming computers...even make an air hockey table! C3 Cyber Club made it so easy for us by even providing pizza and drinks! The event was a success and went smoothly.The staff at C3 Cyber Club had great energy and kept the party going. As for the planning process, the staff was easy to work with, transparent about pricing, and made coordination easy. I definitely recommend C3 for their memorable and fun events! read more

Going to a hospital patient parking garage, during COVID, and placing advertisements in door handles? Completely tone deaf and disrespectful of the situation many of these people are in. If there is a place where shameless, unsolicited advertising that includes touching peoples' personal property without their permission amidst COVID is inappropriate, it's that hospital parking lot. Get a clue and a better marketing strategy. You've actually paid to shine a light on your own ignorance and anger a considerable amount of people who would have otherwise not known who you are. read more

I have signed up my son for the after care program. I was happy that they would pick up my son from school and take him to the cyberclub. They informed me they will offer some enrichment classes twice a week. But, this never happened. The only thing my son would do after finishing his homework, was basically just playing computer games - Nonstop - since hitting the door. I decided then to enroll him in their Martial Art classes. After two weeks, my son was hit on the back by this other kid older than him that he couldn't move. I was so chocked that the incident was never reported to me, even if my son mentioned it to the lady in charge, and to the instructor who witnessed the whole scene. Anyway, I ended up pulling my son from there. It was such a terrible experience. read more

my kids just finished a week of half day lego robot camp. while the kids enjoyed it at times, this place is very chaotic and noisy. On multiple days, while the instructor was leading the kids, someone else in the other room was so loud on the microphone my kids couldn't hear and actually gave them a headache. Also this place is not run very smoothly. I called and was told to fax in my registration form. I called 5 days later to confirm to be told that they couldn't find my paperwork. Then I tried to pay the extra $20 per kid to drop them off early and for 3 days the computer wasn't working. this place looks like a teenagers bedroom. If you are looking for pure gaming, this place is ok. If you want something more, go elsewhere. read more

Signed our kids up for an in-school class. Sometimes they don't have enough laptops for all the kids. Twice they cancelled the class the morning of... on 1/24 they canceled the class without notice to parents. found out when we got to school. Suggested we come backfor the afternoon class which we can't do. Not very organized. read more

Don't waste your money. This place is just sloppily run. We enrolled our kids for a Saturday morning camp. The instructor either shows up late... Or some cases doesn't show up at all. read more

Had my Sons's 8th birthday party here last Saturday and all the kids loved it. Lots of different video games to choose from and staff was great. They helped with serving the pizza and were always available if the kids needed help setting up a new game. This party venue is a great break from all the bounce house parties we usually attend. read more

Not a bad place to attend a party for a 7 YO. A little dark, but staff was quite good.

Great birthday party! We had my son's 9th birthday party at C3 Cyberclub with about 15 kids and it was a huge hit! I planned it at the last minute but because it was a holiday weekend, they had an opening. We'd been there once before for summer camp. When we arrived, the tables were set with plastic table cloths, the music was booming, and colored party lights and the big screen made the place look festive. I had them turn the lights a bit brighter and the music lower, since some of the kids were sensitive to loudness. We had the place to ourselves (they said that's how they do all parties) and the main room had a big screen for the dancing game and many computers, plus Xbox games, etc, with lots of comfy chairs and a couch. For the kids (and parents) who weren't into computer games, there were foosball and air hockey tables. In a side room there were 10 computers set up for the kids to play multi-player Minecraft, which was very interactive and they were all yelling and laughing together. Both rooms had more desktop computers that weren't working, but C3 has so many computers that I think they plan to always have some that are down for maintenance. Our group had more than enough to play on. Our party host was great and he ordered and handed out the pizza to the kids, then cleared the table and helped with the cake. We had one dad who helped some kids with Minecraft, which was useful since there was only one staff member there. I was a little worried before the party because I hadn't heard from anyone at C3 Cyberclub about the party, but I'd booked it late and it was a holiday weekend. When I finally spoke to him over the phone, I was reassured that he knew what the kids would like and would have the place set up early. I was the one to set the schedule about when to call the kids for pizza and cake. I'm strict about violent games so I didn't want the kids to play some more mature games but one of them managed to get onto a game I didn't like, so I recommend keeping an eye on things if that's important to you. As for the comments about the appearance of the place, I think they've spruced it up a little but it's not a luxury restaurant. It has the same look as the bouncy house and laser tag parties we've had in the past: plain floors and walls, some pipes going across the ceiling. I'm picky about things but I thought the appearance was fine. The kids absolutely loved it and the parents were impressed, and I'm pretty sure some of our guests will be booking parties there in the future. read more

I enrolled my son for one week of camp at this facility. I have paid for camps all over Fairfax & Loudon county and this was an expensive camp that is not worth the money AT ALL. The business is poorly run and managed, the facility is dingy and cluttered and the staff typically is watching TV instead of interacting or working with the kids. If you want overpriced babysitting while your child plays video games this may be the solution for you, but I'd recommend looking elsewhere. I'm giving 2 starts only because I don't feel my child's experience was horrible nor did I feel that the facility was unsafe. read more

My daughter was invited to a birthday party recently at this location. There was only one person in charged. There were no planned activities for the children but only a few old games and lots of computer screens to play games which most didn't even worked. The place inside looks dark, filthy and it has a funny smell ( yuck ). The children at the party were already bored after one hour. Good to know after this experience because I will never spend my money in this place. read more

My son went an entire day without being able to eat at camp. He was also left unsupervised by the pool on one of their field trips. The staff was not helpful in addressing our concerns, rather they were defensive and a bit rude. Do not recommend. read more

My son had his Birthday at C3 Cyberclub for the second time in the row. He loved it and his friends loved it. There were some minor issues with the computers there that needs to be improved. I would have given five stars without that problem. It's a great place for kids, not for under 7. read more

C3 Cyberclub is such a wonderful program! Type of curriculum from C3 Cyberclub is really good for my daughter. They have an excellent reputation in the city. I would highly recommend C3 Cyberclub to any parents who is looking for quality care for their kids. read more

I planned a birthday party for my son who was having a 10th birthday party here. I about 20 invitees. Planning: There should be a more organized and responsive party planning coordinator available the majority of the time. While some of the staff was knowledgeable about the party issues, the planning process seemed to be a bit disjointed. I kept getting referred to different people regarding downloading the invites, the game inventory, game setup (I never got a call for that), though the staff that did talk to me did tend to try to be very responsive. For past parties that I've planned at these children's venues, a coordinator has always called me with a call that very week for last minute RSVPs and confirmations. I had even called to set up which games would be appropriate for our party. Had I gotten a return call that I was promised, perhaps the games, the majority of which were more violent than our invitees are accustomed to, may have been better suited for my son and his friends. Atmosphere: The venue was a little too dark for the kids to enjoy, particularly when the kids aren't particularly familiar with each other. Perhaps some more ambient lighting or colored lights would have been more suitable? The effect can be a bit alienating and desolate, particularly since the games and kids are so spread apart from each other. I got the feeling that it was designed by adults for kids, but not too well thought out. Some of the younger kids seemed uncomfortable; it was hard to find my son and other members of our party seemed a little out of sorts in the beginning. Not the coziest feeling, particularly if you barely knew any of the other kids. Perhaps a mini-tour or a more interactive experience with the staff may have helped with easing the intimidation factor. Staff was pretty responsive when we were there, although there is no waiting space for those waiting for their party to start. We were told we were too early (20 minutes prior to start) and to come back . The coordinator actually viewed a potential conflict with one of the kids of the other party who was monopolizing the big screen, Mario Kart game and kindly asked this 1 child who was playing solo to relinquish his control after about 1 hour to allow our party to play. I was thankful for this. Some of the games that were in high demand (e.g., Super Smash Bros, and other Mario games) were being monopolized. I wish there were more of these games to go around or that the staff may have been more intuitive about making changes during the party to accommodate the demands. The pizza was late, and the staff called Mangino's to inquire about the hold up. The staff were able to serve our party relatively well, though they neglected to ensure that the birthday boy got a piece of pizza until I had to ask them.: ) They served the cake fairly quickly well and asked about details such as my desire to use the plates I brought. I was pleased with having two staff members helping with the party. Overall, a positive experience despite sometimes feeling hazy pre-party about the details surrounding the games. I heard the kids had fun, which is all I cared about. I managed to have fun as well, though pretty clueless about video games. The adults who stayed enjoyed air hockey matches and foosball the most. read more

I had my son 10's birthday day here. In the beginning, everything is good but when we closed to the two hours limited, the staff started to remained us the time is up. So we didn't know we have to finish everything and out of the door within the two hours. We are few minutes over the limit and the staff started to ask one of the parents to pick up her kid and leave. He told her they are having party right after this. I feel like he is trying to everybody out of the door so the next party can be ready. We are fine with that but the staff needs to communicate with us not our guest. We felt he is rude when he asked our guest. I didn't recommend this place. read more