Of the remodeling projects and vendors I've used, Kingdom is the best. Very good, we used them…read morefor a bath remodel because of a leaky shower. It ended well and we are pleased. Fred (owner) is a truthful and honorable man. He was always professional. Nearly all of his team is great. They are courteous, competent, and can be counted on. We had a few minor issues along the way and Fred and team solved them. With one glaring exception-shower glass. He used a subcontractor for this and they were awful. They randomly showed up unannounced and then didn't show when scheduled. When they did, they were more interested in saying how good and competent they were. Usually they were surly and talked more about their experience than doing the work. Well, they were here 4 times before they got it right! And the fourth time it took Fred working side by side them to solve the issues. Because of them, I can only give 4 starts. To Fred's credit, he did not tell us the name of the glass firm and he took full responsibility for them. I recommend Kingdom and would use them again. Just insist on a different glass vendor.

We engaged with Fred @ Kingdom to demo and re-install flooring in several rooms that a previous…read morecontractor literally butchered over a 3 month period. Fred's crew professionally completed in 2 days the same project the 1st contractor stumbled through for 3 months and 5 "repair visits". Many product choices with professional advice. Highly recommend, and we plan t proceed with another project with Kingdom.

Today 7/5/2024 was my installation date to have new tile flooring installed . Life got to lifeing…read moreand I totally forgot about replacing the flooring that was in the kitchen, pantry, and laundry rooms . I used this company initially back in Mar 2019 . I was blessed with another pleasant exceptional customer service experience from start to finish . I was looking at the Today show on June 5, 2024 . I don't watch a lot of television. A commercial came on for a different flooring company then a light bulb turned on . In that moment I remembered I hadn't replaced the flooring in my kitchen , pantry and laundry rooms. I made a call spoke initially with Joycelyn who answered my call. She found my info in their computer system from 5 years ago . She found an appointment the next day with a window of arrival 0900 - 11:00 am. They aim to arrive at the earlier time of the appointment. My service advisor was scheduled the next day , June 6, 2024 . Later, that day before my appointment , I received a text with a picture of the advisor Fabien D. with his contact number . Fabien was running ‍ late for our 9 am appointment the next day he left a vm . I missed his call by 2 mins but called him back. I wasn't upset but relieved to receive the voice message. We had good conversation when he arrived at my home . Fabien , was attentive and listened well. Fast forward to today . My installer Florencio A. actually arrived earlier than 0900. Again no complaints I rather a early arrival than a late one . . I gave Florencio a tour of the three spaces kitchen , pantry & laundry rooms that he would be working on . He caught me off guard as I was trying to move the last few things that needed to be moved . I am a disabled Navy veteran. Florencio was cool , calm and collect . He didn't gripe at all . As he was getting his materials from his truck I took quick pictures and videos . I am very happy with the outcome . Bravo Fabien and Florencio.

FLOORING DIRECT - The floor installer Joe took shortcuts and it's a rushed job. It's supposed to be…read morea two-day project, but they rushed through this job within one day. Poor and incomplete workmanship in terms of removing and reattaching my baseboards. I instructed Joe to just leave the baseboards alone and keep in place after he removed some of them and claimed that they were damaged. So, then they tried to sell me on getting new baseboards for the whole house but I rejected their suggestion. However, Joe didn't care about what I wanted, and they still went ahead and removed then lowered my baseboards after installing the new LVP flooring on the first floor of my house. They left these long, unpainted, exposed, and ugly drywall gaps. They also damaged some of my baseboards and like I said, left behind these long wall gaps in several places. Joe didn't even bother to inform me about the difference in baseboards' heights after reattaching them to my walls. I had to find out about this myself after the floor installer had already "finished" and left. After I texted her my concerns and my complaint, the sales lady Kathy just kept telling me that it's "normal" to have these long exposed wall gaps. She even suggested that my newly hired painter could just paint right over the rough and uneven gap ridges, without incurring additional expenses on my end. Oh really. I'd sure love to find out how much my new paint contractor would charge me just to repair these wall gaps!! Hire this flooring contractor at your own risks.

Had new hardwood flooring, countertops, painting, and lighting installed. From the beginning…read moreworking with Jeff was professional and detailed in reference to my concerns. He was very responsive and quick to address a few questions I had . Their painters, electricians, countertop, and flooring contractors did a great job and all were very professional. Caleb, the project manager did a great job on this project, he made sure all work was done properly and in a timely manner. He kept me up to date on the status of the project. The new flooring looks great. Thanks to Caleb for accomplishing everything in a timely manner.

GC Flooring Pros is a fantastic company!! Our house recently had water damage due to a leaking…read moredishwasher. Jeff Cappon came to our home to assess the damage and provide us with an initial estimate. After we accepted him as our contractor, he worked directly with the insurance adjuster and answered all questions and concerns the adjuster had. He consistently kept us in the loop when communicating to our insurance company. The letters GC in the name should stand for Great Company, Great Contractor, or Great Communicators, because Jeff and his staff kept us informed every step of the way. They communicated what to expect, timelines, and any unexpected issues needing to be mitigated. They were quick to respond to any questions we had regarding the project. They accommodated changes we wanted for our kitchen vent hood and were really helpful and patient with assisting us with flooring options. Renovating our home after water damage was very stressful and inconvenient. GC Flooring Pros made that transition much easier and less stressful because of their great communication, and the quality of their work. Jeff's team did a phenomenal job, and to be clear, we are 100% satisfied with the work they did for us. GC Flooring Pros is a wonderful company with a salt of the earth staff, and we would definitely recommend this company for all of your flooring and restoration needs. Germaine & Tiffany G.

We had a great experience with Garaginization. Jason came out and did a full assessment of our…read moregarage and made several valuable recommendations to maximize our storage. Everything was scheduled within a week and the install team arrived on time. They installed three different storage systems with care and we could not be happier with the results. Our garage looks fantastic and has a ton of organized space now.

07-23-2025 Update to update…read moreJohn Less, owner, no longer uses the same phone number and will not return our calls relating to a $5000 floor job they did for us over a year ago. I know they may have a lot of good reviews, but it's the bad ones you need to pay attention to. They sent out a contraction to repair one small spot without telling me it would not be their company showing up. The contractor hired to help fix all of their mistakes/inferior or competent employees. Owner and Manager have admitted that the job that was performed at our house on our garage floor was not done properly and needed another coat of urethane on top. It has taken them over a year to respond just to tire marks that will not come off of our floor. we are very familiar with this type of flooring because we had the same stuff put in our other house 11 years ago and did not have one issue. We also used garaginization to do that floor so we used them again because we were happy with the first time. I spoke to the owner over a month ago." I told him they needed to hire someone to remove our items from our garage and place them back and they were finished correcting their mistakes. He said they would not do that because that was not in their policies. I said you are the owner you have the right to make exceptions. The only thing he's willing to do is put another coating of urethane on top, but expects us to pay to have it moved and stored in a small unit in our driveway all over again, even though it was obviously their mistake. Listen to your voice listen to this review because it can't happen to you. I have posted several notes with text messages and voicemails attached to this review so there's plenty of documentation to back up what I'm saying. If you are an upstanding company and make a mistake, I believe you should do whatever it takes to correct the problem even if that means moving the items in and out of the garage for the homeowner. Why should the homeowner have to hire someone to move the stuff again if they don't wanna do it, then he needs to compensate us for us hiring someone to do it either way he's not going to do anything about it, and expect us to move it in and out again.and do the right thing by the customer, especially when they spend a massive amount of money to get this project done and have admitted there was a mistake. The employees who laid the floor no longer work there I'm not sure why they left but they are definitely incompetent. If they have quality control measures in place they would not have this issue but they do not and they are terrible about communication and returning your calls. The only time I can get them to call me is when I leave an updated review. It's very sketchy when the owner's number belongs to someone else now. Is he hiding? Update Kidd finally came out and looked at floor and admitted it needed another coat of epoxy. I asked them to help remove the items since it was not our error and we already paid to have this service plus a storage unit to do it. He said they don't do that. I asked him to speak with the owner. Kidd said he was going to call my husband back that day since he arrived early at my house. They will not respond to calls or texts for over two weeks. We have been ghosted. Even though they admitted to failing to properly cover the floor, they will not return our calls. Terrible company Doesn't respond to calls or issues needing to be corrected. Rude office employees. Tire marks all over floor that can't be removed without acetone. Another company told me they did not apply enough top coat so tires will consistently leave permanent marks if not removed without acetone acetone. Didn't respond for over a year.

I cannot say enough great things about this company AND their people. My first contact was with…read morethe owner, David Graham, who came to my house to look at the job which was to fix deep scratches in our master bathroom. They did it with no fuss and polished the floor and shower. Plus they shared great tips for my maintenance. Paul, who did the actual work, was AWESOME. It looks brand new! REALLY.

We hired V&M Flooring to install porcelain floors in our home. The project began on October 13th…read moreand was completed on October 17th. Within the first week, we noticed that one piece of tile by the stairs had been cut noticeably short. We immediately contacted the company and spoke with Victor. He stated that he would "try to get out to us to fix it," but mentioned he was shorthanded because a couple of his employees had quit. He also suggested that he could fill the area with grout, which we did not agree to. It is clear that the tile was cut too short, and grout would not be a proper or professional repair. Since that initial conversation, Victor has not reached back out to us. We are now in November, and there has still been no follow-up, no phone call, and no attempt to schedule the repair. He has already been paid in full. We reached out again by email, and once again received no response. This company has proven to be unreliable. My paid receipt clearly shows a two-year warranty. Additionally, when Victor completed the job on October 17th, he stated that if any issues came up, we should contact him and he would return to make any necessary repairs. That was untrue. He has not honored his word or complied with the terms of the agreement we entered into. I am not pleased with the service I received, and I would not recommend V&M Flooring to anyone for any type of work.

They replaced the tile in my bathtub area. It came out so great that I hired them again to tile the…read morebathroom floor too! Nice team to work with. They were patient and answered all of my questions too.

DeLiz the manager was very helpful and knowledgeable about carpet and tiles. Her repair crew did a…read morefantastic job repairing my tile. They also laid my new carpet and it looks great. The guys cleaned up after themselves. I nothing but great things to say about Cox's fine floors in Wylie.

What a great job installing my new hardwood floors..... over 3,000 sq.ft. on the main level in 5…read moredays. The process was super smooth starting with Mike on the project review & quoting. They worked on my timeline of the major remodel and when their time came up from action the installation team was right on time. Asked the perfect questions and even offered advise on what looks best in regards to flooring directions to showcase the home. These guys cleared up every day, neatly staging the wood & tools for the next day then vacuumed the installed areas daily to remove dust and wood splinters from the home. Great job guys!

Just wanted to write a review for this company. They did a project for me a little while back and…read morethey really impressed me. I worked closely with Brian and Shani throughout the process and I always felt like I was in good hands. Very knowledgeable and communication was great. I'd recommend them to anyone.

Brian was straightforward and very knowledgable. Made my project feel safe and professional, i…read moredidn't have to worry about a thing! Would definitely recommend them to family and friends!