Awesome service the Fujitsu split ac came out better than I thought. Reid's company did an amazing job! The workers are very nice and skilled. The unit is so quiet, economical, and cool/heats great! read more

I was referred by a previous client to give them a call and it was very quick and easy to get a proposal. Reid came out to do the walk through and got me a proposal that was priced well and competitively. Then he worked some scheduling and they had the equipment in stock so I barely blinked and his team was here. They were all polite, efficient and worked cleanly and quickly. it was done in a day with just some additional ducting and testing the next day. 4 rooms, 2 condensers, 1 pump! It was quite surprising and we were very grateful for the excellent service! I would recommend them as well. read more

After an exhaustive search for an AC company to replace our 15-year-old Mitsubishi 24,000 btu split air we decided on CS Mechanical. We based our decision on their responsiveness to our inquiry and on their numerous 5-star reviews by satisfied customers. True to the reviews, they were responsive and willing to accommodate a modification we thought was going to be needed to mount a the new AC unit. Upon meeting and talking with Reid, he was very up front in describing their diverse AC services and related costs versus other similar companies. Upon receiving their cost proposal, we thought it was fair and decided to go with them and a date for installation was set. On the day of the installation, Reid and his crew were prompt on their promised arrival time and went immediately to work. All the crew was very professional, polite, and accommodating when we had questions regarding their planned work. It came as a pleasant surprise when Reid stated that upon double checking and measuring the actual indoor unit, found that it would actually fit where the old unit was without having to make any of the previously planned modifications that we thought was needed. Not having to do this would save us on costs and time needed for the additional work. Upon completion of the work, they thanked us for choosing them to do our AC replacement and made sure that we were familiar on how to operate the unit. Before leaving they cleaned of any debris and marks made during installation Because of their quality of work, no hassle pricing and customer service, we would recommend them to anyone thinking of installing or replacing their AC. Mahalos to Reid and his crew read more

I'm late writing this review, but Reid and his staff did an awesome job installing the new AC. Reid is responsive and the process from estimate to install was painless and quick. The prices are also very reasonable. Thanks! read more

I am a repeat customer of CS Mechanical. They installed three smaller Fujitsu split air conditioners a couple of years ago. Today they installed a larger Mitsubishi split air conditioner in my living room. I didn't even have to get other estimates, because I trusted Reid to give me a fair estimate. Once again they did not disappoint. They showed up on time and his staff was friendly and professional. Jay R, Kainoa and Kana did an excellent job of installing the unit and left the areas, inside and out, very clean. Mahalo Reid, Jay R, Kainoa, and Kana for a job well done. read more

Looked around for months and came across this team. Super professional and clean. Couldn't be more pleased with the honesty and respectfulness. Highly recommend them to anyone looking for a good team. read more

Reid is the best! I had another company give us a quote on AC's before we found Reid at CS Mechanical and they were way overpriced. CS Mechanical gave us the best price and you can choose between either a Fujitsu or a Mitsubishi which is great to have the option. They came in and installed really fast even though it was the middle of summer and they were quick and efficient. To top it off, when we thought the AC wasn't cooling efficiently, Reid came out right away to check it out and make sure everything was in working order. Really great customer service! We will definitely be using them again if we decide to get more units in our house. I would highly recommend this company! read more

Contacted the company about an emergent repair today ( a couple of days before Christmas). They were, unfortunately, unable to send someone out to help and could not recommend anyone else. We brought a newborn baby girl home from the hospital last night, and the timing of the new baby with the A/C issue is not good. They told me "if" I could prove they did the installation, then they could get someone out to work on it. The home is 5 years old, and the compressor is failing to turn on. The fan works, and many other items from a quick google search did not resolve the issue. I was disappointed that the C S Mechanical failed to give me some common quick checks like the overflow line or reset the breaker, but unfortunately, they were not helpful. I called them first due to the reviews on yelp but would not recommend them in the future due to the new home a/c issue is probably a quick fix by their tech, and the new baby disappoints me. Happy Holidays and if you are reading this, you are most likely in need of some support!! Good luck with your repairs. read more

C S Mechanical I've come to expect poor service on the North Shore, and having to pay just for a call out and no solution. So experiencing the superb service from Reid and his team was a wonderful surprise. They are prompt to respond to enquiries and prompt to respond to the need for repairs. They are completely professional, trustworthy and pleasant to deal with. I highly recommend these guys for all your air conditioning needs. read more

Fantastic service from Reid and his team (led by Travis) at CS Mechanical for the selection and install of a new Daikon AC unit for our condo. From the beginning, everything worked on time and smoothly. Reid was very responsive, including when we had to go back and forth a little bit with the condo association. He even squeezed us in within a few days of getting the OK from the association.His team showed up right on time, cleaned up after themselves, and were friendly and knew what they were doing. They had to go through concrete walls and even hit rebar once, but that didn't stop them from getting the job done within that day. Reid stopped by afterward and made sure we understood everything about how to use the unit and the remote. I highly recommend them. read more

C S Mechanical - Heating & Air Conditioning/HVAC Near Me

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My air conditioner unit installed by C S Mechanical suddenly stoped working. I called and was able to get a technician to come the next day during the summer! And what really made everything 5-stars was our technician Maika. He was amazing!!! Fantastic customer service! He was responsive and diagnosed the problem right away. We had to wait for some time for the distributor to confirm they had the part we needed and I did follow-up several times with Maika. He was always responsive and patient with my follow-ups. He diligently followed up with the distributor and came right back out once he got the part. Can't ask for more!! Hope you're lucky enough to get Maika if you have any problems!! read more

Had 2 Split dual zone Mitsubishi systems install. 1 zone with the wall mounted air handlers & the second zone with the new ceiling mounted cassettes. The ceiling mounted units are great and look very hi-tech The team was great & lots of them. read more

I got three quotes for the same AC system. I saved over $1k from one vender and about $500 from the middle vendor. Reid was very fair and personable. They finished the whole job in a day. His crew was professional and courteous. read more

Reid was very friendly, accommodative and fast. We got couple bids and decided to move forward with CS Mechanical based on their professionalism, speedy response, flexible schedule and reasonable price. We wanted to get 3 split AC (living room, family room and master room) but master bedroom is currently under renovation so thought we had to wait. But Reid was accommodative and offered to install living room and family room first so we can at least enjoy cool part of the house! After we contacted Reid, he came same weekend for free estimate. He was knowledgeable and thoughtful of not just mechanic side but also everyday living for us. When we decided to use them, he was able to schedule us on the Friday of the same week!! We were very surprised with their fast scheduling since in Hawaii, everything seems to take forever.. Based on Reid's suggestion, we got 2 split Mitsubishi AC; 30,000BTU for living room and 18,000BTU for family room (we have vaulted ceiling, single wall and jalousie window). We also got silicon coating for outdoor units to protect motherboards from geckos which is most common cause of damage. Rooms get cold within couple minutes, finished products look good inside and out and so far, we are very satisfied. We look forward to install AC in the master bedroom soon. If you are looking to get AC installed, I highly recommend CS Mechanical. read more

In anticipation of the horrible heat last Summer, my husband and I decided to get 2 split ACs installed in our home. So I was given the task of searching for a good AC installer. Luckily, I used Yelp to search and read all the reviews. The first company I called said that they could not give me a quote until May and even if I decided to go with them, it would take a month or so before work could be done. Then I called CS Mechanical and the owner Reid promptly returned my call. He said he was busy but he could come by after work and he did. I was very impressed by his "can do" attitude. He came across as very knowledgeable, conscientious about doing a good job for me, and trustworthy. I got the quote that very night and discussed it with my husband and we decided that we didn't need another bid. I liked Ried's professionalism and experience. He was very intelligent in finding ways to install the systems neatly without ruining my house. The day of installation, he and his men came on time. I was impressed by all his crew. They were very polite and professional. They didn't spend much time chit-chatting but just got to work. They came on time, finished the work on time and cleaned up nicely after they were done. WOW! We were totally impressed by these guys. If you are seriously looking to get your ACs installed, these are the guys. My husband and I would highly recommend them. You will not be disappointed. We are so glad we found them. Thank you! read more

Super happy with Reid and his awesome team. We are beyond happy with the install and their professionalism!! Would absolutely recommend them :) read more

Reid got back to us same day to ask for additional information about our home, existing AC and placement. Gave us a variety of options to meet the need. Answered all my questions about models, efficiency, warranty and schedule. Within a day we had a solid, comprehensive and competitive quote. 5 days later we are so pleased with the installation and the effectiveness of the recommended system. Thanks for all the help, we appreciate ya! read more

These guys did a fantastic job installing 3 Mitsubishi split units at our house. This work was done during the COVID stay at home orders, and the crew was very diligent in wearing masks and limiting entry into our home. They were very flexible, and Brian was a constant and professional presence during the install. I recommend them to anyone doing a residential install. read more

Cyndy's Bottom Line: Excellent, professional and quick installation of split system AC. Reid provided excellent, specialized and professional service. He explained the entire process from start to finish. Recommended the most efficient and cost effective split system. He configured the system so that it was not an eyesore but blended with the home inside and out. Reid provided and assisted with the Energy rebate forms. Excellent service overall and highly recommend. Mahalo! read more

CS Mechanical installed a replacement Mitsubishi split unit for an older Fujitsu unit that finally stopped working. Reid responded within a day to schedule a visit and proposal. After the proposal was accepted, Reid was very responsive to schedule the install as soon as he could. The installation crew did a good job removing the old unit and installing the new unit to match the old location (even though the units are slightly different). They also accommodated our request to place the outside unit in a slightly different location. Reid has excellent communication and answers all of your questions. read more

Why do you go to anywhere else? Reid from CS Mechanical is the best, quality, fast and honest in the process and its price. He returned our calls as soon as possible while other companies took at least a day or two. He took time and explained in detail the selections for installing the air conditioning unit for my sister's house as much as possible so that we can make the informed decision together while other companies will just try to sell what they only have. He gave us the option for Fujitsu and Mitsubishi, but we ended up going with the Fujitsu for our situation 24000 btu Unit after listening to Reid and my due diligent, checking the specifics of the unit that he ultimately recommended compared with other various options from Mitsubishi units online myself from other companies like efficiency, noise, price of the units. While other companies wanted us to wait for another month or more to install an unit (they were Mitsubishi only) that gave me no option to pick, he came out and install the one we picked in one week or so as soon as he can accommodate. Also, speaking of the price, it is super reasonable while other companies try to mark up, mark up, as much as to almost rip you off. Reid would not. His price is just reasonable and excellent. No one else in Hawaii seems to beat that. Quality of installation and its process is a top notch, clean and efficient. Now I think about why I would want to wait for over a month to install an super expensive (marked up) AC while it's super hot and breaking the bank by going with other companies. Makes no sense. Thank god that we didn't. Go with him and his company which is, yes, licensed; ask Reid questions to your satisfaction. You will not regret going with him and his company. You will only to be happy that you are associated with them like us! read more

With the heat this past summer and the expected El Niño effect coming this summer, air conditioning in our home was at the top of our list to do during the early months of 2016. As I reviewed available businesses that do split AC residential work, I came across CS Mechanical. After looking thru the reviews and pictures of their work, I found that I recognized Reid from years back. He was always working, building his business, and I was proud to see him successful with a team around him. I contacted him, said hello to an old acquaintance, and advised him of our family's needs. Just like his reviews say, he is responsive and sensitive to his customer's needs. We were able to schedule a walk thru and shared his recommendations with me about what could be done. He was able to provide a quote within 48 hours which was right where he said the work would cost. No other competitive quote was needed from another company as I was confident CS Mechanical was the right partner for us. Once we were ready to move forward, we were able to coordinate installation in less than a week. Travis and JR performed the work and were extremely efficient, personable, and trustworthy. I wasn't able to be at home when the work was being done, but my family member that was there felt very comfortable while they worked and appreciated their professionalism. They even helped preparing a rebate form we were eligible for by installing a split AC system. We are happy customers of CS Mechanical and can now say that "we love our Fujitsu!" AC unit. We confidently recommend and refer you to partner with CS Mechanical. read more

Top notch. Responsive and timely, well organized. 6 guys did the installation in eight hours during COVID (everyone had a mask and kept them on). Systems work great. Yay! read more

This team is very professional and swift. I had AC compressor replacement for 3 units in Honolulu. They provide 2 options for each issue and was very helpful. read more

I started having issue with my 3 year old Fujitsu split system. I called the company who installed my unit. $470 later, they came out to swap a controller card. 2 months later the same problem popped up again. I called the same company again but they wanted to charge me $90 just to take a look even though it was a follow up to the same issue. Instead of handing over more money to this company I started calling around. I got in touch with Reid at C S Mechanical. Reid was able to set an appointment within a few days unlike other companies which claimed to only have appts available weeks out. My A/C issues were nearly impossible to troubleshoot because there were no error codes and would only stop working under certain conditions. To make a long story short, Reid worked diligently with the local Fujitsu rep to see the problem through and resolve the issue. I highly recommend Reid and C S Mechanical. I can see why they get so many good reviews. You find a more honest and hardworking guy in the business. read more

After surviving this past summer, we didn't need much convincing that Air Conditioning was in our Future. However, we were not alone in this decision as all installers had a serious backlog. This worked in our favor as we were able to extensively review all bids and contractors. I would wholeheartedly recommend Reid and the crew at C S Mechanical to all My Family and Friends!! Outstanding Service and Attention to detail were evident from start to finish of our project. Please take my advice and seriously consider C S Mechanical for all your HVAC needs. YOU WILL BE SO HAPPY WITH YOUR DECISION. Thank you Reid and the Crew at C S Mechanical for an outstanding product. read more

Quick take: Make sure you get an estimate from CS Mechanical. Reid Mukawa gave objective advice, I felt assured that I had the best information, and the final cost came out lower than originally estimated. My house has now been very cool during July, August, and September, even though two other companies recommended much more BTU cooling power. Originally, I wanted to go with a company that could do both AC and Solar PV with battery backup. That would eliminate coordinating the two and assuring seamless interfacing of the electrical connections. Based on the estimates I received, however, I opted to go separately with CS Mechanical for the AC, and Sun Power by Eco Solar for the PV system. It did delay the start of the installation but everything has worked together fine from the beginning. Working directly with the owner of the company is a great experience. I asked Reid to provide an estimate including different brand choices, so I could compare them with estimates from other companies. This he did, all detailed simply on a single sheet. And because they were all very close in overall cost, I asked him which one he'd chose based on his experience. We followed his advice. Reid's installation team was great! They installed three compressors and four split-system wall units in our two-level house, all in a single day. I also asked to have the four condensate drains routed to where we could place two small buckets. Now, we use them every day to water our potted plants in our very dry location. The only issue was a minor, cosmetic one. A conduit connection was slightly mis-aligned. They crew came back the next day and corrected it quickly and perfectly. read more

We had three splitless duct units installed in our house by C S Mechanical. Reid responded right away and provided an estimate in short order that was reasonable, so we went with his team. They had an opening right away and were able to install everything in one day. The work was clean, professional and exactly what we discussed in our initial meeting. We are very happy with the work Reid and his team accomplished. read more

These guys ARE awesome. I spoke to Reid on a Thursday in May and he was at my house doing a walk-through for an estimate that Saturday. (super-responsive and professional) He sent the estimate for three different configurations of three bedroom mini-splits within 5 days. I selcted one, signed the contract and scheduled the install for about two weeks later. The team came on time, were respectful, professional and friendly. They worked with aloha! The job was done within one day and when they left, not only had they tested each unit to ensure that it cooled properly (the rooms were cold like ice -- yay!), but all dust and debris were removed from my home. We had such a good experience, we called them back to install a unit in our ohana apartment in June! It's hard to believe but that experience was EVEN better. They installed the new unit but went above and beyond -- they removed a window unit and replaced the missing jalousies AND removed another window unit placed in a wall and repaired the wall as though nothing had ever been there. There was a bit of extra cost involved but who wants to find another contractor? They are true technical experts -- HVAC exxperts, electricians, carpenters, etc. Call CS Mechanical. You won't be disappointed. read more

It was during the Summer of 2015 when it was HOT all over the island. The A/C in my home office was just not doing the job anymore and so I found CS Mechanical. I called them up and was able to book an appointment with Reid right away. He was JAMMING because there were SO many requests to install A/C but somehow he managed to fit me in his crazy schedule. He showed up and immediately was able to assess my needs and provide a reasonable quote for the solution. The only delay was in getting the products from the Mainland since everything was in such high demand. When the unit arrived Reid immediately brought his crew over and they did an outstanding job installing the unit. One of the things I appreciate so much about Reid was that he realized that my office work was suffering with inadequate cooling and he prioritized my installation so that I could get back to work. Now I'm enjoying my fantastic new A/C unit and I couldn't be happier. Reid is young, extremely knowledgable and energetic. He asked me how many other companies I had bid on the job and I told him none. There was something about him in our first meeting that I just knew I wanted Reid to do the job. Go ahead and hire Reid for your A/C needs. You won't be disappointed. read more

C S Mechanical - Heating & Air Conditioning/HVAC Near Me

My split AC started a clicking sound and the company I installed the AC with would charge me $100+ per hour to have a technician come out to check. I decided to call around. Reid from CS Mechanical was the only one who called back. Reid is sincere and professional. He sent a guy to my place on the same day. Turn out my AC stop making funny sound before the guy arrived so I called to cancel the appointment. Although I didn't get to use their service this time, I give a five stars rating based on their prompt response and high quality care they provide to their customers. read more

Long overdue review. They installed a Fujitsu split AC system in my living room a year ago. Great workmanship at an affordable price from other competitors. They stopped by to perform cleaning on it two months ago without issue. Works great! Thanks again Reid and the team. read more

If there is a Division I in air conditioning, then this company is the champion. The AC in my rental unit was on the bench, and it was only blowing warm air. It was the final quarter, and I needed to do something fast before the hot Summer. While I called several companies, these guys responded quickly. They inspected the unit and gave me a competitive quote before the clock ran out. Installation was fast and efficient. They pulled out the old unit and installed the new in less than 5 hours. Competitive prices, great communication, and professional service. Touchdown! read more

They came by and we got an estimate for A/C from them, and they seemed good. That said, we are going with a different company at this time, based primarily on price. read more

C&S Mechanical came out the very next day for my estimate. The estimate was very detailed and I did not have any questions as to what the services they were providing. I got 3 price ranges and they were all fair prices (based another estimates I got from different companies.) They were super friendly and helpful. read more

Someone (I don't want to disclose his name) from the company called me last week, I spoke with him and set up a day for an estimator to come to my mom's apartment (the job is for my mom, she wants to install a split A/C in her apartment), that person said the estimator can meet my mom on 9/3/19 Tuesday at 1pm. On that day my mom waited until 2pm but no one came, she called me and said she is very hungry, she must go out to eat lunch, so I said ok, just go. I then called C S Mechanical and spoke with the same person, he said he will check and call me back, when he called back, he said they were busy and have forgot about the appointment, he said the estimator can come to my mom's apartment in an hour, I told him my mom is an 85 yrs old lady, she waited until 2pm without lunch is really hard for her, now she is going out for lunch, and she need to take the bus, might not be home until 4pm. I asked if his staff can come at 4pm and he said cannot, he asked to reschedule to 9/4/19 but I said my mom has something on that day, I asked how about 9/5/19? He said he need to check with his boss, after that he never called back. I called and left messages to him, but no reply. What kind of service attitude is this? I saw this company have good reviews that's why I contacted them, really disappointed. read more

I used Yelp to shop around for new split ac install, and this company declined to give me the free estimate. These are some of their comments: -If it's in the new homes with pre piping for air conditioning. I'm so sorry we will have to pass. -I'm sorry I will have to pass at this time. I think it will be very hard to make the Pipes and main power look nice. -But I just want you to know homes like yours is really hard to make look nice only because of all the cover we will need to install. We don't have a new home. We own a 1979 town home and yes we have some guidelines to follow, but they did not give us a chance to work things out. Like ask a handyman to do the covering. They are either incapable of working on homes like ours or just picky. I gave 2 stars because they responded and came to the house within a week, but I wouldn't waste the time. read more

Called yesterday for AC leak. Of all the companies including the company who regularly maintained my AC units, quickest response was by Reid at CS air. He diagnosed and fixed the problem and is going to do further work to prevent this from happening again. The company that did check and maintained within the month, obviously didn't do what was necessary. Reid even texted the following morning to make sure there was no leak. Highly recomend this company. Thank you Reid for your assistance during time of panic. read more

Live in an apartment. CS Mechanical came out on a Sunday to check out our needs. Quote came quick. Soon thereafter, they came out to install two split systems. Very professional. Neat work. Would recommend CS Mechanical to anyone! read more

GREAT SERVICE, PROFESSIONALISM AND RESULTS I have multiple condos in Waikiki and needed a split AC to be installed in one of them. Just had a lot of frustration trying to work with 4 others before I came across Reid at CS Mechanical. Those 4 were failures mostly due to not being professional. Reid, on the other hand, was very professional: came on time to estimate, gave me a quote quickly with a competitive price, did the job when he said he would, and gave me the result I was expecting. I deal with quite a few contractors for my condos, and Reid is a rare profesional. I would highly recommend him to others! Phi read more