Here's an update. I'm changing my review from a 5 to a 1. My system started to experience problems a few months ago (delayed start). I decided to contact the installer because the time from on to AC blower actually working exceeded 5 mins. I contacted KW on Aug 4th and they slow rolled me until finally showing up to look at the unit on Aug 19. The technician left saying he contacted the manufacture (Rheem) and he would get back to me. Well today, Aug 20 my system is completely down. I called KW again and they said they would order an electrical board and fan motor. Overall service response time has been POOR and now I'm out of AC for who knows how many days until the parts arrive. If they would have simply responded to my request for service at the beginning of the month I would not be without AC. read more

Kw Air Conditioning - New air handler - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

A purchase of a high-efficiency split A/C system for my home office -- formerly known as "da garage" -- in the Leeward side of O'ahu, where the humidity works overtime and the sun never takes leave. Despite what US mainlanders imagine, working in Hawai'i is no vacation when your "open-concept, breezy island workspace" doubles as a wind tunnel every time the landscapers roll by during a video work meeting. The new system's smart controls and quiet performance have transformed that sweltering, armpit-like corner into a functional workspace in my work office garage. After surveying four or five vendors for both AC and electrical work, Kawika AC was one of the few able to handle both quickly and seamlessly. They scheduled everything back-to-back over the same weekend I was available -- no nonsense, no delays, just efficient execution. Their team was down-to-earth, professional, and didn't try to upsell oversized or unnecessary units like some others did. Pricing was fair, realistic, and the workmanship was excellent. Highly recommend Kawika AC for anyone who values fast, honest, and high-quality service done right the first time. ALOHA AND THANK YOU! read more

Kw Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

We wanted to get a split AC installed and decided to go with KW. Good communication, fair price, fast installation and overall solid guys to work with. They were super nice and our dog liked them too! Highly recommend them! read more

Kw Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

Super fast, professional service, and great value! I had actually requested a quote from a different company on yelp but he responded quickly and offered a very prompt free estimate. I had originally only wanted one room but his pricing was great and I ended up getting two rooms. He made sure to show me how the setup would look prior and walked me through everything once it was done. Would definitely recommend and would return for my next two rooms! read more

Kw Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

I just got mini split installed today and am totally satisfied with Kawika and his crew. The price was fair, the crew was on time, professional, and worked fast even in the heat. ( no complaints). They kept me updated the whole way, and now my room feels amazing. I'm so glad I chose KW AIR CONDITIONING. The whole process was easy from beginning to end. My only regret is that I procrastinated. I should have done this sooner. --- Want me to make an even shorter one-liner style version too? read more

Kw Air Conditioning - New Mitsubishi split air conditioner 24,000 BTU. - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

Kawika and his team did an amazing job! He is quick to respond, shows up on time, and delivers on his word! We tried getting a Mitsubishi unit from another contractor, but were told they are back ordered until February. Kawika was able to get us one immediately. He was even able to schedule our install the next week even with all of the holidays going on. I highly recommend KW Air Conditioning! I will use them in the future again when the time comes. Mahalo! read more

Kw Air Conditioning - Clean install of the blower unit. - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

Outstanding work and service! They installed a Split A/C for me. Price was very good, especially considering they included the foundation pad, emergency shut-off, line covers, and other materials. Communication was super easy and efficient. They did the whole job in about 2 hours. I have done it before myself, and it took me a lot lot longer. They also properly sized and re-flared the refrigerant line, so the install looks super clean and professional. Worth every penny! read more

Kw Air Conditioning - Outside condenser unit - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

Had my split AC system installed and have no complaints! Kawika is very easy to work with and will do a home visit to determine the appropriate sizing and placement of the AC system. The scheduling of the work was also very straight forward and he was even able to accommodate my busy schedule. read more

Kw Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

This is my 3rd Air Conditioning installation at different properties I manage. Quality, service and value are top notch from KW Air Conditioning. They are my "go to" installer! read more

Kw Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

Pros: - Price was excellent - The AC is installed - Installation followed my HOA guidelines - The AC works and is a good brand - Found a last minute electrician to keep 2nd appointment - Estimate was scheduled and done quickly - Workers were all friendly - Cleaned everything up after install - Accommodated when I needed to reschedule when my HOA board needed more info Cons: - Day before install (Monday) I was asked to reschedule because electrician wasn't on island and would be back Friday so if we could do Saturday - Friday I was asked to reschedule for Monday because electrician wouldn't be back until Sunday - Was told at estimate everything was good to go but it wasn't which added more days - Miscommunication between workers happened a couple times - Electrician didn't communicate until 4 pm the day of to ask if he could come the next day - Has asked 3 times in 5 days for a Yelp review - Guys that installed the AC broke a shelf read more

Kw Air Conditioning - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

See all

Excellent service from start to finish! They installed split AC units for my business at a very fair, quality price. The work was done quickly, efficiently, and with great attention to detail! Everything was installed properly and working perfectly in no time. If you're looking for fast, reliable AC installation at a reasonable price, I highly recommend this company. read more

Such incredible efficiency putting in my AC unit Kawika had his own electricians that came and Kawika handled everything. So clean and fast respectful of me and the property. Kawika stuck to the quote and didn't upsell. I felt very cared for and the AC is working incredibly well. I'm so super happy. read more

Kw Air Conditioning - Beautiful work! - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

The Team at KW did a fantastic job for a very reasonable price. I am a contractor as well so i know good contracting. Showed up on time, communicated well and most importantly to me they cleaned up to a tee. job was tricky in part and they figured it out. Mahalo read more

Kawika came recommended by family. Once we connected he was easy to work with, straightforward w/ the labor and materials costs, and communicative. Once we got the ball rolling after Tyler's walkthrough, everything happened within a week's time: replace a broken split for the kitchen/dining area, and install a new split in the office/primary bedroom. On the day of installation, Tyler was prompt and got started right away w/ the removal and installation, and Kawika came a bit later to assist. Their electrician arrived towards the end of the day to run (crawled!) a new line under the house to the new split unit--everything was done in a day. Work is super clean, cost was more than reasonable, and they walked us through the general maintenance we can do and how to operate our new Mitsubishi units. Everything done in time for this summer heat! We are super satisfied w/ their work. Be sure to call Kawika anything AC! read more

See all

We are extremely satisfied with the service we received from KW Air Conditioning! From start to finish, the experience was smooth, professional, and filled with aloha. The communication was quick, clear, and effective, and their response time was impressively fast. After going so long without a working central air system, it was such a relief to have it fixed, and done right. The team showed up on time, got straight to work, and were friendly, respectful, and efficient throughout the process. You could feel the genuine care and pride in their work. Kawika was awesome to work with. Very dependable, honest, and straightforward with labor and material costs. The pricing was very reasonable and worked perfectly within our budget. Now that our system is up and running, we're absolutely loving how cold and refreshing our home feels; it's like we just moved in again! Mahalo to KW Air Conditioning for your excellent service, professionalism, and aloha. We'll definitely be recommending you to friends and family! read more

See all

I was looking to have an ac unit replaced and was referred to KW ac by a friend. I called on a Sunday and was expecting to just leave a message and get a call back during normal business hours, but Kawika answered and we discussed what I was looking to get done and schedule for a technician to come out and take a look. His technician reached out to me shortly after to schedule a time the following day to take a look. By Tuesday we had a competitive quote for the unit, and was able to schedule install for the following Sunday. The ac installation went smoothly, the two technicians were very professional and clean. I was impressed on the professionalism with the entire team, the experience from the first phone call to the completion of the job was top tier. read more

Kawaika and Tyler replaced an old system. From communications to providing an estimate, to the day of installation, Kawaika and Tyler provided excellent customer service and excellent workmanship. Also, I shopped around and they were a several hundred dollars cheaper than other AC companies. Also they accept Venmo for easy and convenient payment. Thank you Kawaika and Tyler. Will definitely refer you to my friends. read more

Nothing but good things to say about our experience with Kawika and KW Air Conditioning. The price was the best among the 4 quotes we got for a somewhat complex split system involving 5 separate indoor units and 3 compressors, and service was very good. He was patient as we figured out what we needed, and very quick to respond to any questions we had. Installation went smoothly and our system is working great. read more

Needed to replace my four 17-year old split acs and Kawika and Tyler were awesome! Super helpful with appointment for appraisal and came back with a quote within 24 hours. Set up appointment for install within one week, and worked for two days to get the project done. Worked the Hawaii Energy rebates into the quote and took care of all the paperwork. Would totally recommend them if you need any kind of ac work done. read more

This company was amazing! Was looking ti replace an old Split AC unit at our house. They were the first one to respond when reaching out for quotes, first one to follow up with a quote on all options... continued to answer all our questions. Installed within a week of giving the quote -- quick in and out, super clean install. Unit is super quite, looks clean on the outside, put up on pedestals to keep off the ground. Will definitely keep them in mind for future projects, and would definitely recommend to anyone looking. Great quality for money spent. read more

From quote to installation, Kawika at KW Air Conditioning was efficient, responsive, worked with our schedule, and communicated well. The installation went smoothly. The team did a good job, and were friendly and efficient. Our new Mitsubishi split AC looks good and works great! Before deciding to go with the split AC system, we calculated the 12 year total cost (with installation and electricity) and determined that a split AC was more cost effective than a window unit. Now we see that it's quieter, and expect it will be easier to keep clean. Overall, we're appreciative and satisfied. read more

over the years I've had 9 split systems installed by KW- they're always on time, and priced fairly. Excellent communication, and tidy installations. Highly recommended!! read more

Kawika and his crew were great! Very fast to respond and get everything set up. They did excellent work, very professional, and everything was installed quickly. We are so happy we got AC but I think our pups are even happier! read more

Exceptional Service. I live in a high-rise building, and after two years from purchasing my condo unit, my existing split ACs stopped working. Without knowing exactly when the original ACs were purchased (I do know the outside AC unit which was the culprit, was out of warranty), I decided to save me future headaches, I'll go ahead and replace the whole system. Tyler did a great job with the installation and replacement of all ac units. A couple months after the installation, I noticed there were more condensation built up and dripping - I reached out to Kawika and he was quick to respond that it could be weather related. Which leads me to my latest concern. Due to the cooler weather and not using the ACs much, I noticed that there was little to no condensation when in use. Being fearful that maybe there was a leak and maybe it was dripping to the unit below me...I reached out to Kawika again. This time, he sent Tyler to take a look. Tyler tested everything and explained what to look for if there was a leak. Very grateful to both Kawika and Tyler for their patience and quick follow ups. I highly recommend KW for all your AC needs. read more

I had been shopping around because I felt the quote I received from another company was high. Kawika messaged back right away and got all the information. He recommended that with the age of my AC units, that I replace them with new ones and the price he quoted me was about the same amount that I got from the other company to fix my old ones. Everything was done quick and easy! I would definitely recommend you look to them for your AC needs. read more

We are happy and satisfied with friendly and professional service by Kawika and Tyler. Five Stars!

Kawika and his team did an excellent job in directing us on which way to put in our air conditioners. We opted to put in a larger unit in the living room area and separate units in each of the bedrooms. The units are quiet and don't stand out. The AC work amazing and although we have only been running them for half a month, it seems as though it has not yet impacted our electric bill. in addition, the AC units were put in within three days. it was much quicker than we thought. We highly recommend this company to anyone looking to put in air conditioning into their homes. read more

Just had my old 12k Mitsubishi unit replaced with 9k unit. Liked that Kawika was the only one with good follow through. First company I hired left me high and dry! He took the unit out but left it on my patio and never came back to finish the job inspite of many attempts to contact him. Happy to be cool again! Tyler arrived on time and worked very hard installing unit. And took the time to explain the remote. Thank you, Kawika and Tyler! read more

I was referred to Kawika by an a/c distributor company for A/C cleaning for Daikin air conditioner, which we have. I called and talked to Kawika, and set up an appointment for cleaning of my A/C units for Tueday at 1pm. I get a cal from him on Tuesday morning that he needs to reschedule, and asks if in a few days, Friday, at 11 am is ok. I tell him that would be fine....then about 10 minutes later, he texted me saying what about 12pm instead? Once again, i agree. Friday comes , and at 11:45, right before our appointment time, i thought I'd better text to reconfirm after the previous time changes. Guess what? No response....at 12:00 I then call him, and he says he need to talk to his main worker to see when they can come, then he will call me back. Well, he texted me, saying can't come today, how about the next day, which is Saturday on the Labor Day weekend. I tell him what time because my wife and I have plans, but first thing in the morning would be ok. And once again, no response, no call , no text, no nothing. I call him twice later that day , left messages, and no response. This guy is so disorganized and unprofessional! Do Not Use him or this company! If the work that he does is like his customer service, then don't expect a complete and thorough job for any of his services! read more

I had such a positive experience with Kw air conditioning! I live in a high-rise condo and had three split AC units installed. Kawika was very responsive. They were at my condo to give me an estimate within days of me reaching out to them. After I chose the units I wanted they were immediately scheduling a time for the AC install. Tyler did a great job. It was very impressive that one man installed all three split AC units into my condo! ( Of course he had the help of an electrician for the electrical part ) Tyler was also very punctual and professional. After the units were installed, he showed me how to use each one, and things to look out for/ potential issues that could arise. He also showed me how to clean the filters for monthly maintenance. The Mitsubishi AC units are phenomenal and they work really well! It's a great quality product. Overall great company to work with, it can be hard to find this level of customer service. I would definitely use them again! read more

If time and money are priorities in your search for A/C installation, then look no further than KW Air Conditioning. I found them through Yelp. I needed 3 split A/C units installed and KW A/C answered. Kawika responded almost immediately (out of five companies, some never responded). We set a time for a consult and he showed up on time. He said he would provide an estimate that night and he followed thru...even answering questions I had at 8:30 in the evening. His pricing was lower than the previous two split a/c units I had installed three years ago with a different company. We set a date and time for the install to start. He showed up on time (which was important since I took the day off for the install). The install went as quickly as expected for installing three units, the condenser and adding a breaker. Kawika and Tyler were professional and, based on the finished installation, take great care and pride in the work they do. They answered questions I had and left the three rooms as clean as they found it. Other than the new units, they left no signs they were there. All this is to say, I would highly recommend KW Air Conditioning to anyone looking for professionals who value your time, money and your space (your home). Mahalo Kawika and Co.! read more

They professionally installed two split units in our home and laundry area! Very friendly employees, prompt, very neat work and very knowledgeable! We are very pleased with the units and it was installed just in time before these very hot/humid days! I am one very happy/cool wife, in fact I am sitting here right now with the a/c on! read more

Kw Air Conditioning - Cooling off with the a/c goingin our bedroom! - Heating & Air Conditioning/HVAC Near Me - Urban Honolulu, Hawaii

Highly recommend KW Air Conditioning! We were very fortunate to beat the heat and get our living room and bedrooms cooled down before the summer rush. First of all, Kawika immediately responded with a home visit and within a day, we received a reasonable quote. He immediately answered all of our questions and concerns via emails, phone calls and/or texts. His team of installers worked efficiently and they cleaned up everything. It was a pleasure doing business with him. read more

Everything from start to finish worked well. Was referred to Kw by a satisfied neighbor (the best kind of referrals from people you know). Estimates were done quickly. Tyler was especially responsive and listened. All units were in stock so didn't have to wait. Tyler worked with us to determine the most convenient installation schedule and the job was done quickly considering the job included difficult second fl installations. Agree with other reviews that the price point was very reasonable. Finally, the Mitsubishi units are wonderful. Both inside and outside units are very quiet. Much quieter than our previous units. We know from having previous units that they do not consume a lot of electricity to run comfortably. read more

Great service, we had them do two properties- both came out great. They work with your particular preferences, the installation was quick & now we can stay cool for the summer. read more

Kawika and his team did an incredible job. They came in, set it up, electrical guy came and everything was working. The set and wires are very clean and they explained everything thoroughly. The Mitsubishi that they recommended for the split unit worked awesome. Its perfect for my garage. Mahalo to the KW Air Conditioning team. Highly recommend them. read more

See all

Kawika and Tyler did a fantastic job installing our systems. They worked at the right pace and kept all of the connections to a minimum. The electrician Justin made a barely noticeable connection to the power supply. Kawika helped with the sketches for our association's approval process. Price was fair and on point, not like other companies' "estimates" and even included the HECO rebate. The guys are knowledgeable about their business and are easy to work with. We highly recommend this company and urge you to give them your business. read more