Here's an update. I'm changing my review from a 5 to a 1. My system started to experience problems…read morea few months ago (delayed start). I decided to contact the installer because the time from on to AC blower actually working exceeded 5 mins. I contacted KW on Aug 4th and they slow rolled me until finally showing up to look at the unit on Aug 19. The technician left saying he contacted the manufacture (Rheem) and he would get back to me. Well today, Aug 20 my system is completely down. I called KW again and they said they would order an electrical board and fan motor. Overall service response time has been POOR and now I'm out of AC for who knows how many days until the parts arrive. If they would have simply responded to my request for service at the beginning of the month I would not be without AC.

A purchase of a high-efficiency split A/C system for my home office -- formerly known as "da…read moregarage" -- in the Leeward side of O'ahu, where the humidity works overtime and the sun never takes leave. Despite what US mainlanders imagine, working in Hawai'i is no vacation when your "open-concept, breezy island workspace" doubles as a wind tunnel every time the landscapers roll by during a video work meeting. The new system's smart controls and quiet performance have transformed that sweltering, armpit-like corner into a functional workspace in my work office garage. After surveying four or five vendors for both AC and electrical work, Kawika AC was one of the few able to handle both quickly and seamlessly. They scheduled everything back-to-back over the same weekend I was available -- no nonsense, no delays, just efficient execution. Their team was down-to-earth, professional, and didn't try to upsell oversized or unnecessary units like some others did. Pricing was fair, realistic, and the workmanship was excellent. Highly recommend Kawika AC for anyone who values fast, honest, and high-quality service done right the first time. ALOHA AND THANK YOU!

Bryan was on it, installation happened on time and only took 2 days. His crew was amazing, the ACs…read moreare fantastic. After the fiasco with a different company, I was more than happy to work with this one.

They did an amazing job installing a split level AC in my home. It looks professional and…read moreeverything works great. Best of all the price was fair!

Just had our bedroom split AC unit serviced for the first time since we bought it about 5 years ago…read more(oops). It was feeling not quite as cold and the fan seemed like it was working a little harder, so I wanted to get it cleaned before the hot summer months hit! I *hate* making phone calls, but the receptionist was SUPER nice, so that immediately put me at ease. Their quote was flat rate and very reasonable so I was happy I wouldn't be guessing how much it would come to at the end. She apologized for not being able to get me in the week I called but was able to fit me in the next week - which was faster than I had expected! The technician came at the quoted time and took about an hour, which is how long they had told me on the phone. It says something about other companies on island that this is a noteworthy comment! He was very friendly and worked quickly and efficiently. He showed me the visible spots he had cleaned, but the best thing is now our AC is back to being icy cold - I had to bump it up to make it warmer! - and it smells nice and clean. I paid in cash (there is a fee if you use card. You can also write a check if you prefer). We will definitely be happy to use this company again in the future!

Gave them another shot, called them for service because the central AC was running a lot. Got us in…read morewithin the week which was great. Techs came out today to look it over went up in the attic said all looks good. Water is now leaking from the ceiling again. Second time this has happened, last time they claimed not their fault so we paid for the fix and, no issues until today... now more ceiling damage. Called the office no answer voice mail is full guess they dont deal with emergencies . Now we are pulling wet insulation from the ceiling plus other cleanup needs. Maybe they will respond quickly to a poor review.

Great workers and Great job. Very easy transaction and…read moretimely manner. Love professional job without hassle.

Spencer was able to come out and assess my split AC unit within half an hour of my call to him! He…read moreand his partner were professional and efficient. He gave me an estimate of the repair the following business day. I told him I was going to get another quote and get back to him. I ended up going with Spencer for the job and I'm currently waiting on the part to come in . I will definitely refer Spencer and his team!

I highly recommend Malama Air Conditioning and owner Matt. It has been awesome working with a…read morelocally owned air conditioning company that truly understands the meaning of "malama". Matt really does go above and beyond taking care of his customers. I have used many Air Conditioning companies in the past and have learned so many valuable lessons. Like if you choose to pay for the cheapest air-conditioning equipment & service, you will get exactly what you pay for. And if don't mind frequently calling those cheap air conditioning companies to come back out to keep doing repairs. Since they did a sloppy job installing your cheap new equipment from the start. You will more than likely end up paying a whole lot more than what you should have (like us). However, Matt and his company, from start to finish, has always exempted service that is professional, honest, and reliable. They have always taken the time to explain everything clearly, answer all my questions, and had made sure the job was done right. Malama Airconditioning has always been friendly, knowledgeable, and respectful of my home and family members too. I would say Matt & his team, is more like family, we talk story and, he shares good tips and advice about everything. But most of all, Matt has saved my family and I from making a really bad decision in the past, Generally speaking, Matt's input has saved us from virtually losing a whole lot of money and going through a whole lot of heartache. And I just can't thank Matt enough. Another important thing that stood out most was Matt & his entire team's commitment to customer satisfaction, and the personal attention they provided throughout the process. It's clear that they genuinely care about their customers and their reputation in the community. So, if you're looking for trustworthy HVAC professionals who deliver exceptional service, I highly recommend Malama Air Conditioning. My family and I will only use them for all air conditioning needs. Thank you to Matt, Elijah and the entire team for a great experience! Mahalo Nui Loa, Malama Airconditioning!!!!!!!!!

I had Malala coming out to my home to check on my AC. Two young men came out and told us we needed…read morea new fan motor. We waited for the boss to give us an estimate. Surprisingly he told us to put a complete new unit that was $$$ No thank you! We found another ac technician that was able to find the part on island and we saved quite a bit.

Good Service, they are worth giving a a call if you need AC repairs. They communicate well.read more

Air conditioning repair in Honolulu, Hawaii…read more.. Our chapel felt like a sweatbox. Several people played with the remote control, but no one could get the temperature lower. I think the air conditioning wasn't working for about a week, but yesterday was the last straw. Father Adondee looked at me and said, "You'd better call someone." "Yes, Father!" I looked on my Yelp app for air conditioning repair and Jimmys AC Repair & Maintenance was the first business that popped up. This company had good reviews, so I called and they answered the phone right away. I told them that we were suffering and needed help. The receptionist said they would be there the next day... He stated that there's a flat fee of $250 plus tax to diagnose the unit. Okay... Thank you!!! Jimmy called before he came over. He was very professional and efficient. He introduced us to Jeff, his coworker that he was training. Cool! We showed them the unit. They opened the panel, and diagnosed the problem quickly! He explained everything well and understood that we would have to go through the Finance Council to approve a new air-conditioning unit. Jimmy understood that it would take time and that if we wanted to get other quotes and compare, other companies could be cheaper and that he's not the cheapest... but you get what you pay for... Thank you so much for your promptness, knowledge, and help! We appreciate the cash discount and will keep in touch!

WOW AMAZING SERVICE!…read more WHAT I NEEDED In the midst of buying a home I needed a professional assessment of the AC system across a large property. SCHEDULING THE ASSESSMENT Literally so easy and very fairly priced. Their office team is on it and sent me a confirmation of the date and time. HOW THE ASSESSMENT WENT Will update more on August 4th!

kung fu Air SERVICE came to my house the day after I called very quick SERVICE…read moreSuper nice and respectful workers.. And my air conditioner is working beautiful I don't have to worry sweating like pigs with this crazy humidity Thank you, kung fu Air service

Pristine got my AC back to tip top shape. It's hard to find affordable good quality AC service, but…read morepristine did the job. They didn't have any openings right away, so you got to reserve early. Now we're set up with their quarterly service so we don't get stuck without AC service again. Thanks Pristine Air Conditioning.

Shayden was our service person for our ac unit. Very personable and knowledgeable. We had level 2…read moredone and he was very efficient in his work and got the job done within 1 hour. Will use pristine ac again in the future for our other ac unit